A1 Retail

JUNE 2, 2025

So, how can retailers create the perfect atmosphere in-store to deliver on customer experience and keep shoppers loyal? According to the research, promotions (58 percent) are still key, but equally important is friendly staff (57 percent), while good music playing defines the experience for a further quarter (23 percent).

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Retail TouchPoints

SEPTEMBER 16, 2024

Last year, after Ulta Beauty conducted research that revealed a “joy deficit” among Americans , the brand responded with The Joy Project : an initiative aimed at arming its associates and customers with tools to help silence two major barriers to joy — inner critics and negative self-talk. as Ulta’s first-ever honorary Chief of Joy.

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Inside Retail

SEPTEMBER 30, 2024

In Australia, the top product categories include: health and beauty products, such as skincare and shaving supplies; pet care, food and beverage, such as meal kits; household essentials; and premium alcohol. Pet owners often seek out premium products that contribute to their pets’ health and wellbeing.

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Inside Retail

JUNE 25, 2024

With multiple store systems and communication channels, how can a major multinational retailer ensure its associates are getting all the information they need to ensure a consistent, positive customer experience across its entire chain? Sally Beauty operates more than 5100 retail stores under several banners.

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Inside Retail

MARCH 4, 2024

In the US$375 billion global beauty industry, efficacy and simplicity reign supreme. To remain relevant in the market, it’s crucial to feel the pulse of customers, and their ever-evolving needs, but also to be steadfast on the brand values, DNA and the uniqueness we bring to customers,” she told Inside Retail.

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Retail TouchPoints

JANUARY 4, 2021

Beauty is riding high on seven consecutive quarters of net sales growth. Beauty leadership reported 7% year-over-year net sales growth , largely driven by the company’s “strength in digital” during the pandemic. Beauty and added two new brands, W3LL PEOPLE and Keys Soulcare, to its portfolio. Cosmetics to e.l.f. How is e.l.f.

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365 Retail

JANUARY 30, 2025

AS Watson Health & Beauty UK , the parent company of Superdrug and Savers , has appointed Clare Jennings as its new property director, following the retirement of Nigel Duxbury after 20 years in the role. Clare will take over on 2 May 2025, bringing 25 years of commercial property experience to the position.

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Retail TouchPoints

JANUARY 29, 2021

Palmer Jane is seeking to connect dispensaries and shoppers, particularly women, through a marketplace that provides curated educational content and matches local brands with interested customers in their area. and Canada, is building on the growing recognition of cannabis’ health and beauty benefits.

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Retail TouchPoints

MAY 11, 2022

Materials science company PANGAIA was founded with the ambitious goal of promoting sustainability and earth-friendly sourcing. PANGAIA Health is our newest venture, with a range of products that utilize material science innovation in lifestyle products,” said Ira Laufer, CEO of PANGAIA Health in an interview with Retail TouchPoints.

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Retail TouchPoints

JULY 27, 2022

This new greener store incorporates technology inspired by its Sleep Number 360 product and research supported by its own data to promote sleep health. store on June 23, 2022, boasts technology to guide customers toward healthy sleeping habits as well as supporting its in-store sleep experts.

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Retail TouchPoints

MAY 17, 2023

But sound is often under appreciated when it comes to the crucial role it can play in delivering an immersive customer experience in retail. And when all these aspects are combined, they can influence customers. There’s plenty to explore when it comes to elevating the visual delights of retail spaces.

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Retail TouchPoints

JUNE 28, 2024

Image courtesy The Den) APM Models hosted a paint-and-sip event complete with beauty treatments. How much brands want to promote their presence at The Den, and how they promote it, is left up to them. “We’re The brands also benefit from the halo effect of other tenants’ promotional efforts.

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Retail TouchPoints

JANUARY 3, 2023

The firm points to two categories that will have the biggest influence worldwide: food and beverage, and beauty and personal care. Instead of supplements that sit in bottles in your medicine cabinet, our belief is that health should be readily available in your pocket,” Yoshimura said in an interview with Retail TouchPoints.

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Inside Retail

OCTOBER 20, 2022

“I felt very overwhelmed by the options, and I felt quite underwhelmed by the level of service and the experience,” Kate Casey, co-founder and CEO of The Memo, told Inside Retail about the experience of visiting big-box stores when she was pregnant.

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Retail Focus

FEBRUARY 9, 2023

Customers find it more convenient to drive back and forth to find a retail conglomerate to make or complete their purchases. This conflicting situation is a result of many environmental factors influencing the health of proximity retailing: the brand/the business, the commercial environment, the competitive environment, and the consumer.

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365 Retail

OCTOBER 25, 2023

On 25th October, a fresh wave of rewards beckons the Health & Beautycard members of Superdrug as the retailer launches VIP Rewards on its mobile app. The VIP tier comes with ‘always on’ perks including 10% off on Own Brand and Beauty Services, alongside fresh rewards introduced on the app bi-monthly.

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Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

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365 Retail

APRIL 8, 2025

As more and more consumers turn to online shopping, virtual retailers are increasingly relying on cutting-edge technologies to enhance the customer experience, build loyalty, and stay competitive. AI is also used to personalise the entire shopping experience, from homepage content to messaging.

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Retail TouchPoints

SEPTEMBER 8, 2020

Since its inception in 2017, Olivela has had philanthropy in its DNA: 20% of all sales are donated to causes that the brand and its customers care about — from girls’ education and women’s empowerment to climate action, health services and more.

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Retail TouchPoints

SEPTEMBER 8, 2020

Since its inception in 2017, Olivela has had philanthropy in its DNA: 20% of all sales are donated to causes that the brand and its customers care about — from girls’ education and women’s empowerment to climate action, health services and more.

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Inside Retail

APRIL 11, 2021

As part of its efforts to create a seamless online customer experience, Domino’s introduced contactless services in all markets to make customers feel safe. Grocery and health and beauty also saw uplifts, while clothing and accessories remained a high performer. In Japan, where sales increased 42.6 per cent to ¥36.7

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Inside Retail

FEBRUARY 9, 2022

These ‘front-stage’ customer interactions are the surface layer of an interwoven chain of people and processes behind the scenes that contribute to creating a flawless customer experience (CX). The motivation of staff, the efficiency of internal processes and tools, and the company culture can make or break a brand experience.

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Retail TouchPoints

AUGUST 8, 2023

Shizu Okusa, Founder and CEO of health and beauty brand Apothékary : “ We are finding that a lot of the people signing up for Threads are content creators and influencers; they’re first-movers and want to grow their following. But we really like Threads because it acts as a text-based, more promotional place.

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Retail Focus

MAY 30, 2023

Many brands have been particularly attentive to strengthening their community relations during and after the global health crisis (COVID-19). Other brands, such as LuluLemon or Huda Beauty, have invested in the power of digital to grow a following and establish an engaged community. An attention to design is a key success factor.

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Inside Retail

OCTOBER 9, 2023

Looking closer at consumer behaviours confirms a broad shift in shopping choices and heightened customer experience expectations. On the other hand, problems encountered online, such as a poor website or app experience or inaccurate online information, were less frequent but more likely to turn consumers away for good.

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Inside Retail

MARCH 16, 2023

Qantas told Inside Retail that the new marketplace would emphasise fashion, beauty and homewares – with a particular focus on sustainable and First Nations brands. A company that has promoted its loyalty program to great effect is Myer, via its Myer One program. This, despite the potential risks involved in data sharing.

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Retail TouchPoints

JANUARY 30, 2023

The voice experiences that have been successful so far are simple ones — playing music, checking the weather — and on the commerce side, reordering and creating shopping lists. It’s About our Name Being Spoken in Houses’ Copper Compression sells therapeutic, copper-infused health aids targeting both fitness and pain relief customers.

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Inside Retail

AUGUST 16, 2021

Added to a growing list of national holidays in China, May 10 was declared ‘Chinese Brands Day’, an event that proudly promotes “Made in China” and an attempt to shed the counterfeit and copycat stereotypes equated with overseas brands. Even L’Oreal reportedly showed interest in acquiring the C-beauty brand in late 2018.

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Small Biz Trends

NOVEMBER 10, 2021

App integrations: By integrating with CRM software such as SalesForce, Shopify helps you turn subscribers into paying customers. Sell anywhere: With a Shopify store, you can promote and sell merchandise on multiple channels such as Amazon, Facebook and Walmart Marketplace from one platform. Beauty Bakerie. Luxy Made With.

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Inside Retail

FEBRUARY 13, 2024

In terms of saving money, the most common consumer strategies included using promotional codes, cashback offers and rewards (73 per cent), CommBank found, and more are shopping at sales events like Black Friday and Cyber Monday, a study by the Australian Consumer and Retail Studies (ACRS) unit of Monash Business School found.

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Retail Gazette

MARCH 26, 2024

Holland & Barrett has promoted its chief operating officer Anthony Houghton to be CEO for UK and Ireland as part of its company-wide restructure “to help further accelerate its growth and transformation strategy”. Click here to sign up to Retail Gazette‘s free daily email newsletter

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Inside Retail

APRIL 12, 2024

Against this backdrop comes the latest creative refresh from DFO, highlighting that its national portfolio of seven outlet centres is more than just premium brands at the best prices, it is also an increasingly interactive and great customer experience. As a touch point, we measure brands and energy.

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A1 Retail

MARCH 31, 2022

Marketplace will enable hundreds of new brands join the Superdrug stable, from luxury beauty giants to kitchen-table creations. Superdrug hopes launch will remove listing barriers for innovators in the market, and promote diversity within the industry. The platform is being built as part of a partnership with Mirakl.

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365 Retail

SEPTEMBER 26, 2023

Lianne Robinson has been promoted to Head of Pro Carrier Europe. She was previously Head of Business Change and has over ten years of experience within the eCommerce, parcel and freight sectors. This is part of an ambitious long-term growth strategy to become one of the largest independent eCommerce cross-border shippers in Europe.

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CJ Retail Solutions

JULY 21, 2024

An effective retail shelving layout should consider factors such as traffic flow, product visibility, and customer convenience. Organizing and categorizing products on retail shelves can improve customer experience and make it easier for them to find what they need. pricing products at $9.99

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Mass Relators

JANUARY 21, 2023

Their time-tested skills and cultivated expertise promoted food industry growth and gracefully elevated the industry’s profile, even when faced with the toughest economic environment in 40 years.” he leveraged the collective resources of the food industry value chain to expand company offerings and refine the customer experience.

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V Count

APRIL 4, 2024

In addition, with the current need for social distancing due to the global health situation, people counters can play a crucial role in helping to enforce these protocols. Further, by identifying popular areas within the space, businesses can strategically place their promotions and events to maximize visibility and engagement.

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