Retail Wire

APRIL 28, 2025

Temu customers are seeing new "import charges" at checkout.

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Inside Retail

APRIL 28, 2025

Businesses have been reminded to ensure that their card payment surcharges are in line with the cost of accepting card payments. The Australian Competition and Consumer Commission (ACCC) has also reminded businesses to adequately disclose any upfront card payment surcharges that apply, so that customers can make informed decisions before ordering, booking, and paying for a product or service.

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Retail TouchPoints

APRIL 30, 2025

JCPenney has partnered with plus-size supermodel and entrepreneur Ashley Graham to create a namesake collection for full-figured women that is scheduled to launch this fall. The retailer has consistently offered products designed for a range of body types, andall of its private label brands are offered in extended sizes. Graham, who made history as the first size 14 model to be featured on the cover of Sports Illustrated Swim in 2016, has advocated for self-acceptance and female empowerment as s

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Retail TouchPoints

MAY 1, 2025

The U.S. economy may not have officially entered a recession, but consumers are nonetheless navigating rising prices, dwindling savings and a near-constant stream of financial anxiety. Now, with the onset of widespread global tariffs, consumer confidence has hit its second-lowest point since 1952. Even unconventional indicators of economic health reflect the mood: salon owners have reported a rise in recession blond as clients opt to let their natural roots grow out, and Google searches for pres

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Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

Accounting

Retail Focus

APRIL 28, 2025

Electricians face constant pressure to ensure safety, meet regulations, and work efficiently. Multifunction testers (MFTs) solve these challenges by combining multiple testing capabilities into one device. These tools streamline workflows, save time, and ensure compliance with standards like the UKs BS7671 18th Edition Wiring Regulations. This article dives into the world of MFTs, exploring their features, benefits, and the latest advancements shaping electrical testing in 2025.

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Inside Retail

APRIL 28, 2025

In the early years of online shopping, bricks-and-mortar retailers were terrified about “showrooming” This was the idea that consumers would browse products in stores – touch them, try them on – and then go and buy them cheaply online. But the reality in 2025 is that the reverse is happening in Australia. According to recent Publicis Sapient research while online is growing as a source of sales, the majority of sales (86 per cent) still result from stores.

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Retail TouchPoints

MAY 1, 2025

A brand new Store of the Future concept store, a thrift shop operated by the British Heart Foundation (BHF), opens today in Scotlands capital Edinburgh, and its a model of both charity and sustainability. For example, the cash desk countertop is produced using waste textile direct from the BHFs 675 shops across the UK. Waste plastic, bubble wrap and plastic bags are being formed to manufacture unique lampshades above the cash desk, and the stores entire lighting system is produced via a 3D print

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A1 Retail

MAY 2, 2025

As Martyns Law becomes legislation, Danny Lamar, Health and Safety Director at Workman, provides expert insight into the changes, which affect a wide range of premises including retail destinations and shopping centres. On 3rd April 2025, the UK made a major move in strengthening public safety with the passing of the Terrorism (Protection of Premises) Act, more widely recognised as Martyns Law.

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Inside Retail

MAY 1, 2025

Inside Retails Top 50 People in E-Commerce , presented by Australia Post, is an annual ranking of the most impressive and inspiring leaders in Australias online retail industry. Over the coming weeks, we will be profiling this years Top 10. Here, we speak with #9, Airi Sutherland, VP of e-commerce and technology at Outcast Clothing, about discovering a passion for retail and digital, her proudest career achievements to date and the true purpose of e-commerce professionals.

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365 Retail

MAY 1, 2025

How can AI turbocharge retail and what are the benefits? Tools like ChatGPT and DeepSeek have attracted a lot of press attention, but the coverage they get only paints half of the picture of AI. Predictive, problem-solving AI, which analyses data to provide insights and enable powerful automations, is arguably more transformative. Ultimately, the three biggest goals of any retailer are driving revenue, increasing profit, and improving customer experience.

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Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

Marketing

Retail TouchPoints

MAY 1, 2025

Ashley Buchanan, now former CEO of Kohl’s. (Image courtesy Kohl’s) Kohls Board of Directors has terminated CEO Ashley Buchanan for cause and has appointed current board Chair Michael Bender as Interim CEO while a permanent replacement is sought. According to a statement from the company, Buchanan was terminated for engaging in vendor transactions that involved undisclosed conflicts of interest following an investigation conducted by outside counsel and overseen by the board.

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Retail Gazette

APRIL 29, 2025

Ordering groceries on our phones has become second nature to many of us thanks to the likes of Tescos Whoosh, Deliveroo and Uber Eats. That said, it may come as some surprise that more and more consumers are also using platforms such as TikTok Shop to stock their fridges and pantries. At least one product that you could also buy in a supermarket is now sold every minute on the platform, with TikTok reporting its grocery sales are up 180% year-on-year.

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Inside Retail

APRIL 28, 2025

Australian brand Hommey is putting the homey in home goods with its brightly patterned designs, ethically sourced materials and residential-inspired approach to retail store design. Justin Kestelman, the founder and chief executive officer of Hommey, told Inside Retail he wanted to create a brand that millennials and Gen Z consumers would want to have in their homes.

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365 Retail

APRIL 29, 2025

IKEA is set to open its Oxford Street store to the public on Thursday 1 May, marking a significant new chapter in its UK presence. Located at 214 Oxford Street, the new outlet occupies three floors of the former Topshop building and forms part of IKEAs growing strategy to establish smaller, centrally located stores in high-footfall areas. The store is designed to cater specifically to the needs of urban residents.

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Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Planning

Retail TouchPoints

APRIL 30, 2025

Printemps is one of the oldest department stores in the world, yet most Americans have never heard the name, much less know how to pronounce it. That all changed in March when the French luxury retail chain opened its first U.S. location in Manhattans financial district. The store has been generating a lot of buzz since its opening, driven by its stunning interior and integrated hospitality spaces, although pronouncing its name correctly is still a problem (essentially its prehn-tomh, which mean

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Cisco Retail

MAY 1, 2025

Cisco IT needed to secure its workforce in a zero trust, user-friendly way that would allow its 130,000 users to securely work anywhere, from any device, without friction. By leveraging its own Duo Passwordless, the team was able to eliminate phishable multi-factor authentication factors, improve usability and productivity, reduce authentication actions by 93%, and secure its workforce from anywhere.

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Inside Retail

APRIL 27, 2025

As tariff walls rise, so are retail prices. From Chinese power banks to French handbags, companies large and small are quietly passing on their higher costs to consumers. The impact of President Donald Trump’s new tariffs is rippling across supply chains and shopping carts alike. Amazon sellers have begun raising prices on hundreds of top-selling items, CNBC reported, as import costs climb.

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365 Retail

MAY 1, 2025

With the retail industry growing more competitive than ever, businesses are looking to gain a competitive edge by deploying the latest technological advancements. Industry leaders are looking to increase efficiency through electronic shelf labels (ESL), digital displays, data-driven insights and digital monitoring. The transformation of in-store retail experience has just begun.

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Inventory Management Supermarket Management Returns 52

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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Retail TouchPoints

MAY 2, 2025

Payment providers are banking on the fact that millions of people will soo n rely on AI to find the perfect sweater, research a new vacation spot or handle their weekly grocery shopping and they want in on the action. While the idea of AI handling these kinds of complicated tasks autonomously might sound like something out of a science fiction novel, agentic AI is rapidly moving toward this reality.

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A1 Retail

MAY 1, 2025

From travelling the world and road-testing the worlds greatest cars as part of the presenting team on Top Gear and The Grand Tour, to co-owning a pub in Wiltshire, from being sacked from every job hes ever had, to eating bulls bits with Gordon Ramsey, hes now popping up in your local Waitrose with a gin he has made from wait for it British parsnips.

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Inside Retail

APRIL 30, 2025

Retail experts are predicting that the arrival of a Frasers and Accent Group-backed Sports Direct will shake up the market share of Australias sporting goods retailers. Before Sports Direct announced it would be heading south, IBISWorld research predicted that, by 2028, homegrown retailer Rebel would dominate Australias sporting goods market with 35 per cent market share, followed by Accent Group, the parent company of Platypus, The Athletes Foot and Hype DC, with 25 per cent, JD Sports with 20

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Retail Gazette

APRIL 30, 2025

Ikea is opening the doors to its long-awaited Oxford Street flagship this week, 18 months after initially scheduled. The Swedish furniture giant has spent the last three years transforming the 5,800sqm space that was once home to Topshop into a mecca for home decor lovers. The inner city store – a relatively new concept for the retailer – is housed inside the Grade II-listed building at 214 Oxford Street and spans across three floors.

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Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

Management

Retail TouchPoints

MAY 1, 2025

Amazon will invest $4 billion to enhance rural delivery capabilities, a move that will expand the number of rural delivery stations to 200 and create an estimated 100,000 new jobs. When the expansion is complete, Amazon will be able to deliver 1 billion additional packages annually to customers living in 13,000 zip codes spanning 1.2 million square miles an area the size of Alaska, California and Texas combined.

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Retail Wire

MAY 2, 2025

In a RetailWire exclusive, Brittain Ladd claims Kohl's was warned about its ex-CEO's behavior.

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Inside Retail

MAY 1, 2025

After Tuchuzy fell into administration for the second time in five years, the industry was quick to point out where the Bondi-based fashion brand went wrong but after its appointed administrators, Antony Resnick and Henry Kwok from dVT Group, announced a successful sale, experts are weighing in on the enduring value of the brand. Tuchuzy has a reputation in the Australian fashion industry for curating a mix of high-end and accessible pieces.

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A1 Retail

MAY 2, 2025

Global sportswear brand, PUMA is set to open its new UK HQ in Manchester, having agreed a 20,000 sq ft lease of cutting edge workspace at the citys most exciting destination for technology, digital innovation and creative businesses, Circle Square. Located on the Oxford Road Corridor – known as the citys knowledge quarter – Pumas new HQ is in the 87 million development being brought forward by the UKs largest property provider dedicated to the growth of the tech, innovation and scien

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Retail TouchPoints

APRIL 30, 2025

Beyond Inc. owner of the Bed Bath & Beyond, BuyBuy Baby and Overstock brands sees itself as a digital-first company, but that doesnt mean its ruled out the idea of physical stores. In fact, during the companys Q1 earnings call with analysts, the companys Executive Chairman and Principal Executive Officer Marcus Lemonis announced plans to open four Overstock stores and one BuyBuy Baby location.

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365 Retail

MAY 2, 2025

In today’s world, the Internet of Things, or IoT, is bringing big changes to many industries. Entertainment is one area that’s feeling the impact. We now see smart devices popping up everywhere. They’re in theatres, where they can improve sound and lighting, in shopping malls, making shopping easier and more interactive, in stadiums, enhancing the fan experience, and in casinos, where they can offer personalised gaming.

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Inside Retail

APRIL 27, 2025

From an Apple store featuring biophilic design to Puma’s casino-inspired Las Vegas shop, these hot new bricks-and-mortar stores are bringing the heat to the retail industry. Aritzia Chicago, Illinois At 555 North Michigan Avenue stands a shiny new addition to Chicagos illustrious Magnificent Mile. With 46,000 square feet spanning two floors, this flagship marks Aritzias fifth and largest Chicago-area store, and indicates the Canadian womens retailers overarching commitment to retail expans

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Retail Wire

MAY 2, 2025

Apple is shifting production of many U.S.-bound iPhones from China to India.

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Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance