Retail TouchPoints

NOVEMBER 28, 2024

As the holiday shopping season approaches, retailers face increased pressure to facilitate a seamless and secure shopping experience. Payments technology is central to the shopping experience. Innovations like biometrics and tap-to-pay have transformed how, when and where consumers shop.

Merchant Services 298

Merchant Services Payment Services Shopping Checkout 298

Retail TouchPoints

NOVEMBER 22, 2024

. “We’re very excited to launch Amazon Live’s first collaboration with TalkShopLive,” said Wayne Purboo, VP of Amazon Shopping Video in a statement. “TalkShopLive and Amazon Live both lead video commerce in the U.S., “TalkShopLive and Amazon Live both lead video commerce in the U.S.,

Shopping 277

Shopping Social Commerce ATS Marketing 277

Inside Retail

OCTOBER 23, 2024

Generative AI and machine learning is nothing new to Amazon.The e-commerce giant has been leveraging technology to personalise its customers’ shopping experience for decades now. Here is a look at three areas where Amazon is enhancing its use of machine learning and Generative AI.

Shopping 243

Shopping Consumer ATS 243

Inside Retail

NOVEMBER 13, 2024

Coles has launched an all-in-one AI-powered Smart Trolley trial designed to enhance in-store shopping experiences through technology. The trolley, dubbed Caper Cart, is a collaboration between Coles and US supermarket technology company Instacart, and it is scheduled to be trialled at Coles Richmond Traders in Melbourne early next year.

Shopping 244

Shopping Supermarket Checkout Promotions 244

Retail TouchPoints

DECEMBER 19, 2024

Stop & Shop has appointed Lee Nicholson, currently SVP of Procurement for its parent company Ahold Delhaize USA , as its new EVP and Chief Merchant. Lee Nicholson I am looking forward to returning to Stop & Shop, which is where I started with this organization, said Nicholson in a statement.

Shopping 265

Shopping Supermarket Promotions Returns 265

Retail TouchPoints

OCTOBER 25, 2024

With COVID-19 cases dropping in 2022, shoppers returned to physical stores, including supermarkets, while maintaining some of their e-shopping habits acquired in the pandemic. But will creators be impactful in marketing an FMCG product purchased weekly at the supermarket? Argaman began his career in sales and marketing at Microsoft.

Shopping 289

Shopping Supermarket Advertising Consumer 289

Retail TouchPoints

NOVEMBER 21, 2024

Following its revamp of the online Google Shopping experience last month, Google has introduced several ways to use its tools when shopping IRL: Lens users can now use the visual search tool to get more details about the products on a store’s shelves, and soon Maps will help shoppers find nearby stores where the product they want is available.

Shopping 272

Shopping Location ATS 272

Inside Retail

DECEMBER 9, 2024

One minor downside is that The Iconics chatbot struggles to answer whether return labels can be printed at the post office, and the returns policy doesnt clarify this either. days, with the homeware sector leading at four days and the beauty industry trailing at an average of 13 days.

Returns 278

Returns ATS Drop-Shipping Department Stores 278

Retail TouchPoints

APRIL 3, 2025

Now QVC wants to shed its TV roots and become known instead as a live social shopping company, and its first big move is a new deal with TikTok Shop that will see the OG home shopping network host 24/7 live shopping streams on TikTok that viewers can join via the app any time, day or night.

Shopping 257

Shopping Planning Merchant Services Consumer 257

Retail TouchPoints

JANUARY 16, 2025

Associates at both DTLR and Shoe Palace will now be equipped with mobile devices through which they can accept payments, manage inventory and place online orders to be shipped to customers homes. In North America, the JD Sports family of brands now also includes The Finish Line and Hibbett Sports.

Point of Sale 278

Point of Sale Payment Services ATS Apparel 278

Inside Retail

NOVEMBER 3, 2024

Clarins has opened its first Australian boutique at Sydney’s Queen Victoria Building , providing a range of skincare products and a complimentary 20-minute express facial. Aside from its products, which include the Double Serum and the Lip Comfort Oil tower, the shop offers professional beauty services and treatments.

Boutique 264

Boutique ATS Shopping 264

Retail TouchPoints

JANUARY 8, 2025

Saks Fifth Avenue is planning a range of activities to celebrate the 50 th anniversary of its neighbor Saturday Night Live (the show is filmed across the street from Saks 5 th Avenue flagship at 30 Rockefeller Plaza). The exclusive merchandise also will be featured in pop-up shops at the Saks Fifth Avenue stores in New York (Jan.

Shopping 278

Shopping Apparel Location Planning 278

Inside Retail

JANUARY 13, 2025

At the end of the day, Pattern Beauty is built for and guided by the needs of Black consumers, and for all consumers with curly, kinky or coily hair, regardless of race and gender. The post Day two at NRF: Pattern Beauty, Tommy Hilfiger and the power of storytelling appeared first on Inside Retail Australia.

ATS 289

ATS Fashion Apparel Consumer 289

Retail TouchPoints

OCTOBER 18, 2024

Ad Sales for Amazon Ads kicks off the Day 2 Keynote at the Unboxed conference. Ad Sales at Amazon Ads. This week at Unboxed, Amazon set out to prove that it is not just the premier retail media partner for brands, but the premier media partner, full stop. Tanner Elton, VP of U.S. according to Tanner Elton, VP of U.S.

Advertising 279

Advertising ATS Marketing Management 279

Retail Wire

MAY 20, 2025

When it comes to live online shopping, TikTok Live has now taken the top spot when it comes to customer engagement. This makes the platform the leader in live social shopping, driving significant consumer engagement and purchases. The median age for live shopping purchases is 46. What Makes Shopping on TikTok Live Different?

Shopping 165

Shopping Consumer Supermarket Accounting 165

Retail TouchPoints

OCTOBER 16, 2024

Rich Johnson, Odyssey Retail Advisors However, in the luxury retail sector, it’s advantageous to use the available space and the geographic location to create a unique design concept for each brick-and-mortar store, according to Rich Johnson, Principal at Odyssey Retail Advisors. It’s also about knowing the demographics of your visitors.

Jewelry 290

Jewelry Customer Experience Shopping Finance 290

Retail TouchPoints

JUNE 3, 2025

Thats because TikTok has become not only an important top-of-funnel feeder but also a source of conversions at the bottom of funnel, particularly via TikTok Shop and its livestreaming capabilities. TikTok is about virality that can happen to you, and also commerce you can build and drive , particularly via TikTok Shop , said Jensen.

Marketing 165

Marketing ATS Consumer Advertising 165

Retail TouchPoints

NOVEMBER 8, 2024

Just in time for peak holiday shopping, Target is joining Linktree Shops, the company’s social commerce marketplace, which already features 35+ brands including Nike , Fanatics and Savage x Fenty. For example, @targetdoesitagain, a “source for all things cool found at Target,” has 1.3 The retailer has a collective 8.4

Social Commerce 289

Social Commerce Accounting Shopping Fashion 289

Retail TouchPoints

DECEMBER 2, 2024

Our real-time insights show that consumers are comfortably in the gift-giving spirit as price reductions and deals occur across sectors, supporting budgets for holiday shopping.” AI Shopping Assistants Make a Big Entrance Both Salesforce and Adobe also noted the emerging influence of generative AI-powered chatbots.

Merchant Services 279

Merchant Services Jewelry Apparel Beauty and Health 279

Retail TouchPoints

DECEMBER 11, 2024

On Sunday I did my weekly shopping at the store to find out if Amazon Fresh might be able to fill the hole left by Fairway, literally and figuratively. Amazons other attempts at brick-and-mortar have fared even more poorly. billion acquisition of Whole Foods. Regular carts, albeit green, are available outside.)

Checkout 284

Checkout Grocer Kiosk Promotions 284

Retail TouchPoints

JANUARY 2, 2025

increase in online shopping. At the same time , in-person shopping and spending also saw gains , with Mastercard remarking on what it called consumers balanced basket: restaurant spending grew 6.3% One of the biggest recipients of all that IRL shopping this year was malls. last year). 21 in 2024) increased a whopping 177.1%

Consumer 283

Consumer Returns Jewelry Shopping 283

Retail TouchPoints

NOVEMBER 11, 2024

Caper Carts are equipped with cameras, sensors and a built-in scale that work together with an Edge AI system to automatically recognize items as they are placed in the cart and to keep a running total as customers shop. At the end of their trip, customers check out directly from the cart. ”

Grocer 288

Grocer Wholesale Promotions Advertising 288

Retail TouchPoints

JANUARY 2, 2025

Its clear that the retail landscape has undergone a seismic shift, with platforms like Temu, alongside Shein, Wish and TikTok Shop, promising extremely discounted goods that cut out the middleman and the markup. In the first half of 2024, we tracked that order volume grew for both TikTok Shop (35%) and Shein (63%).

Consumer 289

Consumer Shipping Shopping Marketing 289

Retail TouchPoints

JANUARY 8, 2025

Instacart customers can now shop a wide selection of skin care, hair care, cosmetics, fragrances and wellness products from Ulta. “Reimagining how and where beauty lovers can shop with us has always been at the core of Ulta Beauty’s mission,” said Jodi Williams, VP of Ecommerce at Ulta Beauty in a statement.

Grocer 298

Grocer Accounting Shopping ATS 298

Retail TouchPoints

OCTOBER 30, 2024

The debut of The Children’s Place brands on Shein will provide the company with a new high-profile selling channel on one of the hottest shopping apps of the moment. For its part, Shein gains credibility as the China-based company faces continued scrutiny from U.S. ” .”

Wholesale 278

Wholesale Apparel Shopping Consumer 278

Retail TouchPoints

NOVEMBER 13, 2024

There have been rumors of the move for months, and now the new shop is officially rolling out in beta. Amazon customers when they next update their Amazon Shopping app. The majority of products offered are priced at $10 or less, with some as low as $1. It will be available to U.S.

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Drop-Shipping Checkout Shipping Returns 284

Retail Focus

DECEMBER 4, 2024

Norwegian family-owned watchmaker Urmaker Bjerke has opened Europe’s largest luxury watch house at Eger quarter in Promenaden, Oslo’s Fashion District. The store forms a key part of Promenaden Management’s extensive revamp of Oslo’s Eger shopping gallery, which was originally built in the 1850s. Bjerke House, set over 2,965 sq.

Fashion 276

Fashion Department Stores Management Shopping 276

Inside Retail

OCTOBER 13, 2024

However, at last week’s Delivering the Future event in Nashville, Tennessee, the retail giant announced major plans to combine choice and convenience for its customers. The way we see it: It’s still Day 1,” stated Tony Hoggett, senior vice president of worldwide grocery stores at Amazon. asked Varadarajan.

Planning 245

Planning Supermarket Fulfillment Shopping 245

Inside Retail

NOVEMBER 6, 2024

The bodies are the Shopping Centre Council of Australia (SCCA), National Retail Association (NRA), Australian Association of Convenience Stores (AACS), Australian Security Industry Association Limited (ASIAL), Pharmacy Guild of Australia, and Building Service Contractors Association of Australia (BSCAA).

Advertising 246

Advertising Shopping ATS Marketing 246

Retail TouchPoints

DECEMBER 6, 2024

This year promises to be no exception, with the average American shopper projected to spend $902 USD on gifts, food, and other seasonal items, making it potentially one of the busiest and most profitable holiday shopping seasons on record. Closing the Loop on Measurement But targeting the right customers is only one piece of the puzzle.

Advertising 289

Advertising Sporting Goods Marketing Accounting 289

Retail TouchPoints

OCTOBER 17, 2024

In particular, generative AI is revolutionizing the shopping landscape to create more personalized and memorable experiences for consumers. In the traditional shopping experience, a customer uses a search or navigation menu on a site to view, for example, sunscreen options. The user can filter by price, shade, brand, style, etc.

Customer Experience 308

Customer Experience Shopping Marketing Promotions 308

Retail TouchPoints

OCTOBER 28, 2024

“The Resale Plugin represents a significant step forward for Worn Wear, highlighting used products on our mainline website and bringing resale closer to the center of our business,” said Sam Brown, Head of Resale at Patagonia in a statement.

Shopping 299

Shopping Consumer ATS 299