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Woolworths and Coles, Australias supermarket goliaths, have gone from Covid-19 heroes to cost-of-living villains in the last two years. and a low point of $15.24, albeit edging close to the higher mark at years end. Through the course of the year, Woolworths increased revenue by more than $2 billion, to $50.74
The Australian Competition and Consumer Commission (ACCC) has published its final report following a year-long inquiry into the countrys supermarket sector. The ACCC also found that suppliers pay a significant amount to Coles and Woolworths for promotions and ancillary services.
For Jim Ritchie, founder and strategy partner at branding agency US+US, the price drop class action and ACCC legal action against the Australian supermarket points to something much larger. “As The unspoken pact is clear: Give consumers what they want at a fair price, and we’ll tolerate the massive profits you rake in.”
The trolley, dubbed Caper Cart, is a collaboration between Coles and US supermarket technology company Instacart, and it is scheduled to be trialled at Coles Richmond Traders in Melbourne early next year. The Coles Smart Trolley has an interactive digital screen that displays in-store specials and product aisle locations. “We
The nations largest supermarket groups and the Australian Retailers Association leapt the the industrys defence in the wake of the Australian Competition & Consumer Commission (ACCC)s much-anticipated Supermarket Inquiry on Friday.
He originally joined the supermarket retailer in 2004 as a grocery buyer and category manager: Its a brand I know well and look forward to caring for in my new role. Nicholsons career also has included stints at Walmart, SuperValu and Winn-Dixie.
However, at last week’s Delivering the Future event in Nashville, Tennessee, the retail giant announced major plans to combine choice and convenience for its customers. The way we see it: It’s still Day 1,” stated Tony Hoggett, senior vice president of worldwide grocery stores at Amazon. asked Varadarajan.
The ACCC alleged that the supermarkets increased the prices of the products by 15 per cent for a brief period before being subjected to Woolworths’ ‘Prices Dropped’ and Coles’ ‘Down Down’ promotions. ” The ACCC filed separate proceedings in the Federal Court against Woolworths and Coles. .
Through the strategic partnership, nearly 900 stores will use RFMN’s dynamic Digital Window Signs to promote weekly sales programs, special events, promotional ads and other ad messages, powered by Save A Lot’s retail media network.
Three more supermarket chains will connect their electronic shelf label (ESL) hardware to the Carrot Tags pick-to-light functionality from Instacart , making it easier for Instacart pickers — and eventually for consumers themselves — to find the products on their shopping list.
With COVID-19 cases dropping in 2022, shoppers returned to physical stores, including supermarkets, while maintaining some of their e-shopping habits acquired in the pandemic. And in 2024, with shoppers visiting different supermarket stores and chains, and with greater frequency, we’re witnessing a new trend: the polychannel shopper.
FMCG sales at M&S rose by 13.1% Related Story Ocado gets green light for Nottinghamshire distribution hub 31/03/2025 x 11:37 AM Promotional spending reached 28.2% This surge in promotional activity highlights the intensifying battle among grocers to attract price-sensitive shoppers. share of the market.
Sainsbury’s will upgrade 22,500 checkouts across its supermarkets, convenience stores and fuel stations with cloud-based POS and analytics solutions from NCR Voyix. NCR Voyix has grown alongside Sainsbury’s for two decades, unlocking new capabilities and optimizing product management, sales forecasting and store efficiencies.”
” In the food division, sales of long-life items were supported by promotional programs, while growth in fresh item sales improved due to lower prices on chilled items and stronger growth in meats. Woolworths added a net two new supermarkets to its network over the quarter, completed 12 renewals and closed one Metro store.
Discount supermarket chain Aldi has topped the Canstar Blue Most Satisfied Customers Award, putting nine wins in its basket over the last 11 years. The survey also revealed that 91 per cent of customers go to the same supermarket for convenience and because it is “closer to home”, which was likely heightened by pandemic lockdowns.
Independent Queensland grocer Skippys Fresh Frootz has garnered attention on social media for its videos highlighting its low prices at a time when Australia’s major supermarkets are facing scrutiny for their lack of transparency in their price-setting practices. Bunnings is now back in first place.
Speaking of marketing, consider how grocers commonly go to market today CPG brands provide bill backs and off-invoice allowances to individual grocers who then pass those savings along to customers via coupons and other promotions. Right now, thats not at traditional supermarkets. Utilize personalized disruption at scale.
Despite pledging to stop handing out plastic toys with purchases of groceries on environmental grounds , supermarket Coles last week announced a new line of plastic picnic goods that can be earned by customers using their Flybuys card at a supermarket or online. It’s going to end up in a recycling bin, stockpiled or in landfill.
In December, Witynski was promoted from President and COO to a newly created position of Enterprise President. He previously held executive positions at Shaw’s Supermarkets and Supervalu. Gary Philbin, the company’s CEO since September 2017, is retiring but will serve as a member of the board through September 23, 2020.
Their apps open, supermarket executives also enquire: “But who’ll own the data …?”. For example, since McDonald’s introduced kiosk ordering systems, sales have increased, in part due to reduced customer pressure at point of sale (POS). Imagine the promotional potential: “ Welcome back, Mark. Think about this a bit.
For brand teams at retailers, I always champion a shift of mindset. Your promotion vehicles are next in the retail comms framework. These promotional vehicles can take different forms. Here are some great examples of promotional vehicles that ladder up to a CVP. Think like a brand. But act like a retailer.
In the US, the Kroger supermarket chain faced a breach via a third-party file transfer service, illustrating the growing risk of supply-chain and vendor-based vulnerabilities. In a digital-first world, one breach can knock out e-commerce sales or delay fulfilment, or disrupt promotional campaigns.
is at an all-time high, with one in four Americans struggling to afford basic groceries due to rising food costs – a situation only exacerbated by inflation. Why Dynamic Pricing Isn’t Working At first glance, dynamic pricing seems like a smart solution — prices go up when demand spikes and down when there is surplus.
Coles posted higher sales revenue in the fiscal first quarter, which the supermarket chain attributes to its winter and spring value campaigns, promotional activities, and strong e-commerce growth. Its supermarket segment’s sales rose 3.5 billion, while liquor sales stood flat at $851 million. per cent to $10.55
While customers may see higher prices at other retailers, we’re working hard to unlock even more value for our shoppers, just in time for summer’s lineup of holidays and gatherings where food takes center stage. Value isn’t a trend at ALDI.
In a supermarket in southern China, live fish swim around in a glass tank bearing a QR code for customers to scan for information about where the fish is from and details of provenance and sustainability in its farming or capture. Stores are a real environment for people to get together, and that is most important.”
Key Takeaways Sustainability Focus: Package-free shops promote eco-friendly shopping by eliminating plastic packaging and encouraging the use of reusable containers, fostering a commitment to sustainable retail practices. Imagine stepping into a store where every product is free from plastic packaging, and every item promotes sustainability.
Retail Gazette looks at some of the possible candidates to be supermarket’s next chief executive. During his time at the ecommerce behemoth, Hoggett was charged with revamping the company’s grocery arm and its approach to physical retail. He is currently the founder and chairman of data consultancy firm Tecsa Group.
Asda has completed a 2m transformation of its Pilsworth store in Bury, marking the supermarket’s largest single-store investment in several years. The 61,000 sq ft store has been given a fresh modern look with new feature lighting and updated signage, including materials promoting the return of Rollback.
Amidst multiple inquiries into the price-setting practices of Australian supermarkets, Woolworths and Coles are seemingly leading with more specials and promotions than ever. Choice is looking for the real deal Supermarkets are where Australians feel cost-of-living pressures the most, and food inflation is far from a myth.
Asda’s flagging fortunes have carried further into the new year, with sales at the supermarket falling 5% in the 12 weeks to 23 February. Kantar reported that the market share for the UK’s third largest grocer now sits at 12.6%, down 1.1% Related Story Asda tops list for supermarket substitutions, Which?
Asda veteran Allan Leighton admitted the supermarket chains problems are self-inflicted as he looks to turnaround the business following his return as chairman last year. Leighton also admitted that why we are where we are is largely self-inflicted. fall over the golden quarter.
After years of shaking up every vertical from print media to automotive sales and financial services, digital transformation is finally becoming an imperative on supermarket and retail shelves. For instance, large digital “end cap” signs can be placed at the end of every aisle to draw attention to a particular promotion.
The Australian Competition and Consumer Commission’s (ACCC) allegations that Woolworths and Coles breached the Australian Consumer Law by making misleading claims about discounts come as retailers head into their most promotional period of the year and serve as a warning to the wider industry.
Sales at Tesco rose 2.8% It’s hold on the market rose to 28.5% – the highest of any supermarket – boosted by growth across its convenience, superstore and online channels. The supermarket sold over 1.4 The supermarket invested in value to deliver a full Christmas dinner for just 1.84
What began as a Gen Z playground for dance challenges has matured into a global trend machine with direct purchase influence, and it’s reshaping how retailers think about product, placement and promotion. TikTok creators and the algorithm are dictating demand, often outpacing the ability of supermarkets and global supply chains to keep up.
Supa IGA Karabar is an independent supermarket that sells a range of groceries and liquor along with an attached liquor store (trading as Liquor Boss) located in Karabar, NSW. The local Supa IGA competes with its different product mix, service offering and store amenity, and different promotional cycles. “The
This week, the Senate Committee on Supermarket Prices made 14 recommendations for the Government to consider amending the Competition and Consumer Act 2010 to end the alleged price gouging of the major supermarkets. This will allow consumers to align and ‘buycott’ from a supermarket that promotes their values.
Nowhere is this more evident than in Australian supermarkets where – following international trends – the deployment of digital screens is driving significant increases in sales of participating brands. Digital in-store assets are ideal for promoting when your avocados are ripe to help move them out the door.”
Despite aggressive discounting and competitive ‘members only’ offers for loyalty programme customers, traditional supermarkets continue to lose market share to discounter rivals, Aldi and Lidl, according to the latest research by Pricer, the in-store automation and communication solutions provider. However, last month Which?
Stop & Shop will shutter 32 supermarkets in Connecticut, Massachusetts, New York, New Jersey and Rhode Island by Nov. The retailer, a division of Ahold Delhaize , will still operate more than 350 stores in this region following the closures, and associates at the affected stores will be offered alternate positions with the company. “As
Asda is launching the world’s first supermarket spa to celebrate the arrival of its new Health Menu range, which aims to “bring simplicity and affordability back to health” The limited time spa will offer an array of holistic health treatments paired and price-matched with products from the new range.
Associated Food Stores (AFS), a wholesaler and cooperative serving nearly 450 supermarkets in the Intermountain West region, has adopted customer engagement, personalization and analytics solutions from Birdzi. Additionally, the Birdzi analytics suite can provide customer behavior and campaign performance insights.
Discount supermarket retailer Lidl U.S. Kerr is returning for a second stint at Lidl U.S., where he was one of the first 50 employees, and he’ll be responsible for driving a holistic customer experience using consumer insights, marketing, loyalty and promotions. Kerr is returning for a second stint at Lidl U.S.,
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