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Nike Ramps Up Embrace of Wholesale Channel

Retail TouchPoints

Renewed Focus on Wholesale Nike CEO Elliott Hill. Photo courtesy Nike) Hill emphasized on the earnings call that improving and expanding sales in the wholesale channel is a key Nike initiative under his watch. Nike is focused on working with accounts both big and small and across a wide range of price points.

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Preparing for the Post-Holiday Return Surge

Retail TouchPoints

During the pandemic, ecommerce returns majorly impacted retailers profit margins. As customers return to in-store shopping, retailers are continuing to face an increase in returns from online and in-store sales. This holiday season, consumers who frequently make returns may be in for a surprise.

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B2B Marketplace Faire Accelerates the Digitization of an Underserved Market: Wholesale

Retail TouchPoints

But one area of commerce has stubbornly resisted this move toward digitization — wholesale. People basically just ignored the third leg of that triangle though, the wholesale leg.” For nearly two decades now online marketplaces have proliferated, beginning with Ebay and Amazon, followed by Walmart, Etsy and countless others.

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Free returns are often a deal breaker for consumers

Retail Dive

Published June 24, 2025 By Michael Brady post share post print email license A return of a Shein item leveraging UPS' Happy Returns occurs at a Forever 21 location. The fashion industry experiences more returns than any other, with over two-thirds of consumers returning clothing or footwear in the past year.

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Vans a Hot Topic of VF Corp. Earnings Call As Turnaround Questioned

Retail TouchPoints

Vans, he said, is making strategic moves now that will help return the company to healthy growth in the future, including reducing distressed sales, closing margin-eroding wholesale accounts and reducing sales to value stores.

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Leveraging Voice-Directed Picking to Optimize Multichannel Fulfillment

Retail TouchPoints

Reduce Return Volumes Accuracy is essential in order fulfillment, and errors can quickly erode customer trust. Fewer picking errors mean fewer returns and replacements, leading to higher customer satisfaction and cost savings. Orgill , the worlds largest independently owned hardlines distributor, achieves 99.6%

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Casper CEO’s Roadmap to Profitability: Control Costs, Expand Wholesale and Cater to Customers

Retail TouchPoints

What that meant was that we were anti-customer; we were optimized around internal channel accounting and not what was in the best interest of the customer. So sure, it’s more commoditized, but you don’t want to buy something that you can’t return or you don’t know what it’s made out of or if it’s going to last.

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