Inside Retail

MARCH 2, 2025

Last week, consumer-activist group The Peoples Union USA called for a 24-hour buying blackout of all non-essential goods on February 28, particularly from big-box retailers like Walmart , Target and Amazon. This is not the first time consumers have used boycotts as a means of protest in the US.

Consumer 130

Consumer Planning Accounting Promotions 130

Retail TouchPoints

DECEMBER 11, 2024

The gist of the redesign was a renewed focus on product selection and layout , essentially bringing the stores more in line with core grocery tenets: more than 2,000 national and private label products were added, prices were lowered, promotions were increased, signage was refreshed and made clearer. That said, 180 million U.S.

Checkout 284

Checkout Grocer Kiosk Promotions 284

Retail TouchPoints

AUGUST 26, 2022

Dollar General has promoted John Garratt to President and CFO, effective September 1, 2022. He will add responsibilities for the company’s strategic healthcare initiatives and its international expansion to Mexico to his existing finance, accounting, strategy and procurement functions. and net sales up 9% to $9.4

Promotions 264

Promotions Finance Accounting Management 264

Retail TouchPoints

FEBRUARY 24, 2025

Consumers today expect immersive, content-rich ecommerce sites, yet if a site takes longer than four seconds to load, 63% of shoppers will abandon it altogether. Catalysts plug-and-play design has helped streamline essential tasks, like cart-to-checkout integration and customer account management, which reduced development efforts.

Consumer 273

Consumer Checkout Advertising Marketing 273

Inside Retail

JANUARY 9, 2025

BNPL credit allows consumers to split their purchases into smaller, interest-free instalments. Many BNPL providers charge less visible fees, such as late payment fees and account maintenance fees. Our recent research uncovered a concerning insight: consumers who use BNPL services end up spending more money online than those who dont.

Merchant Services 130

Merchant Services Payment Services Consumer Checkout 130

Inside Retail

NOVEMBER 25, 2024

Amazon’s $6 billion in annual sales in Australia accounts for nearly 10 per cent of all online retail spending in non-food categories, placing it among the top five non-food retailers in the country. billion, Temu’s growth has been meteoric, largely fuelled by its competitive pricing and frequent promotional events.

Fast Fashion 246

Fast Fashion Fashion Consumer Marketing 246

Retail TouchPoints

DECEMBER 12, 2024

The holiday shopping frenzy is officially in full swing now that Thanksgiving weekend has ushered in Cyber Week dealmaking, and brands are pulling out all the stops to capture consumer attention during the most lucrative retail season of the year.

Promotions 173

Promotions Customer Experience Consumer Accessories 173

Retail TouchPoints

FEBRUARY 25, 2025

Currently, those retailers that understand their customer base, launch gen AI products that fit their audience and implement them using a phased approach are satisfied with their progress but this only accounts for 1% of McKinseys retail respondents. Price has been a top driver for many consumers for decades.

Accessories 179

Accessories Promotions Returns Consumer 179

Retail TouchPoints

OCTOBER 23, 2024

Nearly 75% of consumers say the way they shop in stores has changed significantly over the past three years, according to Retail Systems Research (RSR). At the corporate office, The Vitamin Shoppe uses Jumpmind Promote to offer unified promotions across the retailer’s digital and physical channels.

Checkout 260

Checkout Clienteling Fulfillment Store Operations 260

Retail Focus

NOVEMBER 27, 2024

Kevin Johnson, retail manager at Gerflor, and Lee Jacovou, key account manager, said retailers are increasingly recognising that sustainable flooring offers a powerful combination of long-term durability and a reduced ecological footprint.

Promotions 289

Promotions Fashion Consumer Marketing 289

Retail TouchPoints

MARCH 24, 2021

consumers spent an estimated $14.9 These have made it generally legal to sell CBD nationally while simultaneously making it difficult to advertise , especially since major platforms like Facebook, Google and Amazon currently ban the promotion of CBD products. By all accounts, the strategy is working.

Consumer 317

Consumer Advertising Marketing Accounting 317

Retail TouchPoints

APRIL 8, 2021

Recently, however, something new has begun to drive massive growth in the used goods sector — consumers who are shopping based on their values , in addition to searching for value. It is this facet of the modern economy that consumers have begun to reject. The Fastest-Growing Channel in Retail’. “ fashion market this year alone.

Consumer 351

Consumer Fashion Apparel Returns 351

Inside Retail

MARCH 9, 2025

Lululemon Athletica CEO Calvin McDonald said mens products now account for 25 per cent of sales, and awareness of the brand among male consumers in the US is still growing. A strategy aimed at female consumers? With an ambitious goal of reaching US$12.5 Lululemons revenue reached US$9.6

Marketing 227

Marketing Consumer Apparel Accounting 227

Retail TouchPoints

APRIL 15, 2025

However, to account for the additional expenses on imported goods without alienating their price-conscious customers, they will need to adjust by adopting a variety of new strategies. Reworking Promotional Strategies Retailers should revisit their promotional strategies to keep customers buying even as costs rise.

Promotions 147

Promotions Merchant Services Consumer Planning 147

Retail TouchPoints

MAY 30, 2025

As online purchases increased and face-to-face consumer engagement with staff reduced, more and more retail brands leaned into communications that reflected this new reality. They focused on purpose, product superiority, promotion and emotional benefit. Promoting a positive work culture. The result? Creating authenticity.

Marketing 147

Marketing Advertising Consumer Promotions 147

Retail TouchPoints

NOVEMBER 10, 2022

Retail TouchPoints (RTP): How is Sephora dealing with shifts in shopper behavior over the past few years, particularly as consumers’ budgets have come under increased pressure? . In terms of savings, we see that our members are driven by our big promotional events in the Spring and during the holiday season.

Consumer 269

Consumer Drop-Shipping Customer Experience Accounting 269

Retail TouchPoints

NOVEMBER 3, 2021

However, TikTok shouldn’t just be used alone — content across many different channels will further boost performance and promote “surround sound marketing.”. For example, at Decorilla we often tag a vendor’s account directly to offer our customers a 30% discount using our promo codes. Let’s jump in. Influencer Marketing.

Consumer 246

Consumer Accounting Customer Experience Marketing 246

Retail TouchPoints

JUNE 9, 2021

If you’re a consumer brand in a category with Amazon private label, however, Amazon’s private label presence certainly feels more pronounced. Amazon controls the inventory, marketing and promotional strategy. In this case, the manufacturer is responsible for the inventory planning, marketing and promotional strategy.

Consumer 312

Consumer Fashion Advertising Shipping 312

Inside Retail

JANUARY 9, 2025

BNPL credit allows consumers to split their purchases into smaller, interest-free instalments. Many BNPL providers charge less visible fees, such as late payment fees and account maintenance fees. Our recent research uncovered a concerning insight: consumers who use BNPL services end up spending more money online than those who dont.

Merchant Services 264

Merchant Services Payment Services Consumer Checkout 264

Retail TouchPoints

JANUARY 6, 2023

While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S. While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S.

Payment Services 359

Payment Services Promotions Consumer Inventory Management 359

Retail TouchPoints

FEBRUARY 24, 2023

Spurred by the global pandemic, a rise in social activism and the surge of wellness movements, consumer sentiment has shifted significantly over the past few years. Nearly all (93%) consumers surveyed in PwC’s most recent Holiday Outlook shared that trust is a top influencer in their buying decisions. Pre-pandemic, that number was 70%.

Consumer 283

Consumer Apparel Accounting Promotions 283

Retail TouchPoints

SEPTEMBER 17, 2021

The Adobe Index — which analyzes consumer transactions across more than 100 million SKUs in 18 categories — found that consumers have spent more than $541 billion online in the first eight months of this year, from January through August 2021. However, the report indicates that consumer fears about inflation have not been inflated.

Consumer 262

Consumer Home Furnishings Apparel Markdowns 262

Retail TouchPoints

JANUARY 20, 2022

Over the last few years, sustainability has become increasingly important to consumers. While several distinct consumer cohorts support sustainability, their underlying motivations — and actions — can differ significantly. Executives from both companies spoke at the2022 NRF Big Show , which took place Jan.

Consumer 278

Consumer Accounting ATS Promotions 278

Retail TouchPoints

FEBRUARY 3, 2022

We know one of the most critical ways brands connect with consumers is via social media. As one of the fastest-growing forms of communication (the average annual growth rate amongst consumers on social platforms is 7.2%), brands would be remiss to ignore this relatively low-lift form of engagement. In fact, there are now roughly 3.78

Consumer 278

Consumer Clienteling Fashion Marketing 278

Inside Retail

OCTOBER 17, 2024

According to the Australian Securities and Investments Commission (Asic), many consumers may have been unaware of the financial arrangements they entered when buying products at Harvey Norman stores. Customers were required to take out a credit card, such as the Latitude Go Mastercard, to purchase goods.

Finance 306

Finance Payment Services Advertising Accounting 306

Retail TouchPoints

JUNE 6, 2023

Some stats support the gloomy outlook: according to Kearney , 40% of consumers feel they have too many subscriptions, and subscription ecommerce is predicted to have its slowest growth year on record in 2023 ( Insider Intelligence ). Today, brands are competing for consumers’ share of wallet. The reality though is less stark.

Consumer 299

Consumer Returns Checkout Shopping 299

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

Consumer 264

Consumer Merchant Services Payment Services Drop-Shipping 264

Inside Retail

NOVEMBER 21, 2024

For Bastyan, accountability and transparency are paramount to BlockTexx and its “feed stock customers”, like Elk, so all parties have visibility over the garments and can be assured that they are not being exported or disappearing offshore. “If

Fashion 211

Fashion Accounting Promotions Marketing 211

Retail TouchPoints

DECEMBER 26, 2023

As in previous years, ecommerce grew at a faster pace than brick-and-mortar retail, but the latter still accounts for the majority of all sales. Ultimately it was about getting the most bang for your buck as consumers spent on a variety of goods and services, resurfacing spending trends from before the pandemic.” compared to 2022.

Jewelry 299

Jewelry Payment Services Apparel Promotions 299

Retail Focus

MAY 28, 2025

The first store in the series is located in Suzhou – which opened on 8th May 2025 – and the design concept will be gradually promoted to thousands of stores in the brand’s global regions such as China, the Middle East and South East Asia.

Fashion 147

Fashion Accounting Promotions Shopping 147

Retail TouchPoints

APRIL 26, 2024

In today’s market landscape, ethical, political and environmental considerations increasingly sway consumer purchasing decisions, particularly when it comes to packaging. From exaggerated health claims to misleading descriptions of ingredients, deceptive labeling erodes consumer trust and undermines brand credibility.

Consumer 162

Consumer Accounting Promotions Shipping 162

Retail Focus

APRIL 2, 2025

Regarding marketing and selling products to consumers, product imagery is unquestionably one of the most important selling points. Research suggests that e-commerce now accounts for over 25% of all retail sales in the UK, and is expected to increase in the coming years (reaching one-third by the end of this year).

Returns 162

Returns Location Promotions Consumer 162

Retail TouchPoints

SEPTEMBER 25, 2024

As Retail TouchPoints has reported , discounting is expected to drive both the timing and amount of holiday spend this year, as inflation-weary consumers time their purchasing to promotional periods. billion of the season’s total online spend, up 7% YoY and accounting for 16.9% Cyber Week is expected to drive $40.6

Sporting Goods 280

Sporting Goods Consumer Promotions Accounting 280

Inside Retail

SEPTEMBER 26, 2024

Many Australians have lost trust in supermarket pricing, with more consumers now comparing prices between stores before making a purchase. “Many consumers have told us that they are losing trust in the sale price claims by supermarkets,” said Mick Keogh, ACCC deputy chair.

Supermarket 276

Supermarket Bundled Pricing Accounting Consumer 276

Retail TouchPoints

FEBRUARY 26, 2025

Simply put, Adaptive Retail is any commerce experience that brings consumers what they want, wherever and whenever they want it. The next generation of consumer is scrolling on social platforms, they’re binge-watching on streaming platforms, theyre spending their time playing games Minecraft, Roblox, Fortnite, Spatial.

Advertising 173

Advertising Accounting Marketing Consumer 173

Retail TouchPoints

MARCH 26, 2025

Taking into account CVS store footprint, SKU roster, regular pricing and promotional pricing, the company can create up to 900 million different combinations of assortment and price across its stores. That information can be used to inform our seasonal assortments; the consumer psychology starts to really come into play.

Beauty and Health 225

Beauty and Health Sporting Goods Location Merchandise Store 225

Retail TouchPoints

JANUARY 3, 2023

As consumers faced higher prices at the gas pump, grocery stores and other places, many cut back on their spending, increasing the competition among retailers. As a result of inflation, fierce competition, excess inventory and changes in consumer behavior, retail profit margins shrunk. Inflation and the Incredible Shrinking Margin.

Merchant Services 306

Merchant Services Payment Services Accounting Checkout 306