Inside Retail

JUNE 8, 2021

“We had to operate on overdrive,” Michelle Yanez-Olivares, Accent Group’s head of customer experience (CX), told Inside Retail. This new space will give us the ability to work collaboratively, be innovative, thrive as a team and bring all the Customer Experience ideas to life,” Yanez-Olivares said on LinkedIn last month. “It’s

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Retail TouchPoints

DECEMBER 6, 2021

Haute couture brand Elie Saab has its sights set on a new generation of digital-first luxury shoppers with the launch of its new direct-to-consumer (DTC) website. A number of technology integrations provide equivalents to a high-touch in-store experience, including: Stockist.co

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Retail TouchPoints

APRIL 22, 2025

New products, including lab-grown diamond fashion designs, and more accessible price points will be complemented with tests of a store of the future concept that blends digital integration with curated displays for a more self-serve, personalized shopping experience.

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Inside Retail

JANUARY 28, 2025

We go direct to consumer because we would rather give our customers a really high-quality product, and if that means that there’s less margin in there, we don’t mind. What we’re building, and the customer experience and the feeling they have wearing Henne, is literally the most important thing, Bartel said.

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Inside Retail

MARCH 26, 2025

Strategic shifts G-Star appears intent on crafting a seamless and thoughtful reintroduction to Australian consumers. This cautious approach was deliberate, providing ample time to understand the subtle shifts in consumer behaviour post-pandemic. Good Products & Co is the distributor of G-Star Raw in Australia and New Zealand.

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Returns Fashion Consumer Marketing 264

Retail TouchPoints

FEBRUARY 19, 2025

this spring, available online and in select retail locations, with a global rollout that also will include footwear and accessories planned for 2026. The first NikeSKIMS collection will debut in the U.S. Partnering with a brand thats achieved the buzz of Skims seems like a solid business move for Nike.

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Accessories Planning Location Marketing 227

Retail TouchPoints

APRIL 17, 2025

The 300+ new balloon options include premade balloon bouquets, including graduation arrangements, along with all the accessories needed to complete a balloon display such as weight stands, ribbon and helium tanks. The party supplies assortment enlargement, both in stores and online, will begin in August 2025.

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Accessories Planning Shopping Store Operations 262

Retail TouchPoints

DECEMBER 12, 2024

The holiday shopping frenzy is officially in full swing now that Thanksgiving weekend has ushered in Cyber Week dealmaking, and brands are pulling out all the stops to capture consumer attention during the most lucrative retail season of the year.

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Retail TouchPoints

NOVEMBER 21, 2024

From the retailer’s point of view, it’s great that consumers are buying earlier,” said Meitiner in an interview with Retail TouchPoints. Somewhat surprisingly, health and personal care look to be flat, while groceries, clothing and accessories are likely to see growth. RTP: How will consumers be financing their holiday spending?

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Inside Retail

JANUARY 4, 2024

Today’s consumers are craving a truly unique shopping experience. We are only at the beginning, and as brands begin to scale their AI utilisation, its full spectrum of benefits for consumers and retailers alike will be uncovered. And how will it shape the way we shop? And one of the foremost concerns is security.

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Retail TouchPoints

MARCH 12, 2024

The future consumer is a #mood. By now, it’s a given that consumers expect personalized brand interactions and offerings, but it’s not just functional benefits they’re after. The most successful brands will connect emotionally to their customer base – and give them space and permission to experience a whole spectrum of feelings.

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Retail TouchPoints

DECEMBER 4, 2024

Over the past seven years, the brand’s VP of Marketing, Jeannie Shin, has witnessed and supported this evolution, especially as the brand built its direct-to-consumer (DTC) business online.

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Inside Retail

OCTOBER 18, 2022

Lockdowns, store closures, and increased online shopping were all part of the ‘new normal’ for consumers and retailers during the height of the Covid-19 pandemic. And with the return of in-store shopping comes the return of the great debate – are customers shopping online or offline? The post Where are Aussie consumers shopping now?

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Retail Focus

JANUARY 29, 2025

Caledonia Park achieved record-breaking performance in 2024, with total sales surpassing 2023 levels and footfall up 8%, underlining the impact of its targeted leasing strategy tailored to evolving consumer demands.

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Retail TouchPoints

APRIL 15, 2025

Consumers have held off on buying big ticket items and embraced deal-hunting behaviors, from using retailer promo codes to joining cashback programs and coupon apps to waiting for big sales events. ” With this approach, customers can purchase a bundle of relevant electronics and accessories for a single price.

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Retail TouchPoints

OCTOBER 17, 2022

Waves of new research studies highlight the growing role purpose plays in creating value for businesses and consumers. The result is overall growth and elevated maker engagement and satisfaction levels, as Lion Brand meets the needs of consumers and retail partners. Our purpose also inspires and informs our outreach to consumers.

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Retail TouchPoints

MAY 13, 2025

Fashion always has been a part of the Ebay mix; in fact, in 2024 nearly 40% of all the clothing, shoes and accessories sold on the platform were listed as pre-loved, and global users searched for vintage items more than 1,200 times per minute. The supply is there, as is the consumer demand.

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Retail TouchPoints

MARCH 26, 2025

As a result, the apparel and accessories business swelled to account for nearly 20% of total sales. Dougs remarkable track record of growing brands, his deep understanding of consumer-driven strategies and his expertise in creating global brand connections will be invaluable as we continue to build upon Carters strong foundation.

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Inside Retail

MAY 5, 2025

Some of the key initiatives the denim and accessories brand has implemented include an in-depth analysis of its ideal consumer base, a content creator platform and community called Team True and a new-and- improved loyalty program. Consumers want more than just transactional perks. And I cant wait, DArcy concluded.

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Inside Retail

OCTOBER 25, 2024

per cent increase over the same quarter last year, which COO David Weinberg said reflects strong consumer demand across all distribution channels. Despite market challenges, Weinberg added that the company experienced 21 per cent growth in wholesale and a 10 per cent increase in direct-to-consumer channels. This marks a 15.9

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Retail TouchPoints

JUNE 11, 2025

Pact customers can generate a prepaid shipping label from pact.thredup.com , fill a shippable box or bag with apparel, footwear and accessories from any brand in their closet and ship it to ThredUp for free. Items that sell on the platform will generate Pact cash for the sellers. “At

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Retail TouchPoints

JUNE 13, 2023

RTP: What key consumer behaviors are you aiming to respond to as a brand? Houle: Consumer behaviors have evolved significantly and as a retail brand, we need to be attuned to these changes and respond proactively. Unified commerce: Consumers today expect a seamless shopping experience across channels.

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Retail TouchPoints

MAY 30, 2025

The updates we are sharing today support this giving clients more choices in how they discover the clothing and accessories they will love.

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Retail Focus

MARCH 7, 2025

The e-commerce industry has experienced rapid growth and transformation in recent years, driven by technological advancements, changing consumer preferences, and global market shifts. With smartphones and tablets becoming integral parts of daily life, consumers are increasingly shopping on the go.

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Retail TouchPoints

SEPTEMBER 15, 2023

The global lifestyle apparel and accessories brand has opened its first new store since 2019 at the Cumberland Mall in Atlanta and has exceeded soft opening projections by 67.9%. This is a “key component” of the brand’s omnichannel growth strategy as it remains laser-focused on being a digital-first direct-to-consumer brand.

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Retail TouchPoints

DECEMBER 13, 2023

A well-designed store can create a memorable brand experience that strengthens customer loyalty. This is crucial considering a recent Publicis Sapient report on customer loyalty , based on a survey of over 8,000 consumers across six countries, revealed that 52% of global consumers report having slight to no brand loyalty overall.

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Retail TouchPoints

APRIL 4, 2025

Each markets online store uses location detection, and consumers also can access country-specific stores through the locations tab on store.hermanmiller.com. In November 2023 Herman Miller added 3D product visualization functionality on its U.S. website.

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Accessories Location Marketing Consumer 147

Retail Focus

APRIL 8, 2025

Apps Create Digital Storefronts Available 24/7 Today’s consumer journey begins not on the shop floor but simply by touching a smartphone screen. Streaming services like Netflix and Disney+ have fundamentally altered how content is consumed, while gaming applications have created entirely new markets for interactive entertainment.

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Payment Services Inventory Management Consumer Customer Experience 130

Retail TouchPoints

APRIL 9, 2025

Chunky metal belts, moto boots and cowboy boots are potential accessories, with rich textures like faux leather, suede and denim adding depth to outfits. For women, high-rise festival shorts, micro denim and extreme jorts can be paired with flowy moto-boho tops, crochet layers and swimwear reimagined as streetwear.

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Inside Retail

MAY 20, 2025

Founded by leading Australian fashion designer Camilla Franks in 2004, the eponymous apparel and accessories brand has been taking the world by storm with its aesthetic approach to bohemian-inspired designs. The most recent Australian addition to New York Citys retail scene is luxury apparel brand Camilla.

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Retail TouchPoints

MAY 31, 2022

However, according to findings in our 2022 Relevance Report , retail brands aren’t yet availing themselves of this actionable customer data — or if they are, they aren’t yet using it to deliver compelling customer experiences. The question is whether retailers can overcome the “experience gap.” The Gen Z Factor.

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Consumer Customer Experience Shopping Fashion 328

Retail TouchPoints

APRIL 11, 2022

“At Designer Brands, we have truly taken control of our destiny as we have transformed into a brand builder, marrying our world-class design and sourcing capabilities to our industry leading direct-to-consumer infrastructure,” said Rawlins. “We

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Retail TouchPoints

NOVEMBER 25, 2024

Now, Bogg Founder and CEO Kim Vaccarella is bringing the bag to even more consumers thanks to a new partnership with Target. People especially like videos that show how other people pack their bags, so we’re really going overboard with accessories, showing how they can use packing cubes and other things to organize.

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Wholesale Advertising Sporting Goods Marketing 275

Retail TouchPoints

MAY 17, 2023

The Certilogo platform uses digital technology to enable brands and designers to manage the lifecycle of their garments and provide consumers an easy way to confirm authenticity, access reliable information about branded items and activate circular services. ”

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Apparel Sporting Goods Fashion Consumer 299

Retail TouchPoints

JULY 14, 2023

Walmart has debuted a digital-first shopping experience that provides customers with a view into three celebrities’ online carts: football star Patrick Mahomes , pop singer Becky G and the ultimate consumer (and consumer product), Barbie. this fall, has fitness items and kitchen accessories in her cart.

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Retail Focus

OCTOBER 4, 2021

These include an interactive ‘Taste & Discover’ area, where customers can explore and create their own coffee recipes using iPad tutorials and Nespresso machines, alongside augmented reality (AR) experiences. Delivering a unique coffee experience through five arts.

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Retail TouchPoints

AUGUST 14, 2024

Within a short time, she helped forge partnerships with Disney, Pixar, the NFL, MLB and NBA to create co-branded jewelry and accessories. Then, during the height of COVID, Callahan began chatting with the Consumer Goods team and forged a licensing agreement that has evolved to include various collections and new product lines.

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