Inside Retail

JULY 26, 2021

Yves Saint Laurent partnered with China Duty Free Group to bring its #Claimyourlove campaign to Hainan on China’s Valentine’s Day 2021, launching a sweat-proof, all-weather foundation at the tropical paradise. On June 2021, Chinese beauty brand Florasis introduced its namesake to connect with online audiences.

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Social Commerce Advertising Apparel Accounting 130

Retail TouchPoints

SEPTEMBER 16, 2021

Research from Meredith indicates that consumers are craving cooking inspiration, with the publisher predicting that views of “Meal Plans”-related articles and plans will be up 30% across its sites in 2021 versus last year.

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Social Commerce Shopping Planning Consumer 298

Retail TouchPoints

APRIL 25, 2022

International returns service ZigZag Global examined UK consumer shopping behaviors during the 2021 holiday season and found that one-third of consumers now purchase multiple items with the intention of returning at least one, and 59% will boycott a retailer permanently after a poor returns experience.

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Returns Shopping Social Commerce Promotions 289

Inside Retail

JUNE 12, 2025

What began as a Gen Z playground for dance challenges has matured into a global trend machine with direct purchase influence, and it’s reshaping how retailers think about product, placement and promotion. TikTok’s impact on retail is no longer speculative – it’s commercial. The retailer’s response?

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Promotions Checkout Supermarket Shopping 130

Retail TouchPoints

JANUARY 15, 2021

But when looking at these numbers, the excess data can feel overwhelming, so we’ve rounded up the most important retail metrics to leverage in 2021. Customer Satisfaction Score (CSAT) and Net Promoter Score (NPS): A happy customer becomes a loyal customer, and a loyal customer equals more sales. Website traffic: More than 4.5

Payment Services 165

Payment Services Promotions Shipping Planning 165

Retail TouchPoints

SEPTEMBER 29, 2022

is making significant investments in the space with the launch of an AR Lab in 2021 to help brands develop AR experiences and the acquisition of AR commerce company Vertebrae earlier this year, among other moves. Those three competitors in particular are also leading the charge in social commerce.

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Social Commerce Consumer Shopping Returns 297

Retail TouchPoints

MARCH 1, 2021

We believe it’s crucial to look at product ratings, because we won’t offer up promotions or offers for things that have bad reviews or don’t have enough content” associated with them. The amount and quality of content associated with products is so vital to Sam’s Club that the retailer plans to step up its use of product scorecards in 2021.

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Consumer Social Commerce Promotions Planning 290

Retail TouchPoints

MAY 24, 2022

Brands, retailers and marketplaces are increasingly using shoppable live-video events to promote products and raise brand awareness, with Coresight Research projecting that livestreaming in the U.S. market will more than triple by 2024 to reach $35 billion.

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Finance Promotions Marketing Planning 321

Inside Retail

JUNE 7, 2021

In the era of direct-to-consumer, social commerce, performance marketing and marketplace plays, you’d be forgiven for thinking that apps belong in 2011. However, building and deploying an app in 2021 is part of a far more complex and multifaceted consideration than it was a decade ago.

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Social Commerce Consumer Promotions Customer Experience 245

Retail TouchPoints

OCTOBER 24, 2022

to promote and sell vintage clothing from its older lines, with an emphasis on its iconic American look. Investments will focus on areas including the customer experience, circular inventory and services, and social commerce. eBay helped save over 17,770 tons of fashion items from landfills on its marketplace in 2021.

Fashion 264

Fashion Social Commerce Promotions Customer Experience 264

Retail TouchPoints

AUGUST 12, 2022

Among the solutions chosen for the 2022 cohort were tools that support sustainability by repurposing garments in both the physical and digital worlds — solutions that can advance the evolution of retail personalization with innovations in areas such as the metaverse, NFTs, gaming, social commerce and product returns.

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Social Commerce Fashion Returns Consumer 243

Retail TouchPoints

AUGUST 15, 2024

What’s more, retailers can seize the chance to run targeted ads, cross-promotional campaigns and product placement; all of which offer unique ways to improve brand visibility, engage customers and differentiate brand experiences. It’s clear that gaming networks are no longer simply about gaming.

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Promotions Marketing Target Market Consumer 262

Retail TouchPoints

OCTOBER 6, 2022

During the session Fine-Tune Your Holiday Strategies With the Latest Spending Insights , Michael McNamara, Senior Principal for Mastercard SpendingPulse, and Emilie Kroner, EVP, Retail & Commerce at Mastercard, used key findings from the summer 2022 SpendingPulse to chart trends for the 2022 holiday season.

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Merchant Services Payment Services Promotions Location 287

Retail TouchPoints

JANUARY 19, 2023

The firm predicts that the livestreaming ecommerce market for the country will total $32 billion by the end of 2023, nearly triple its 2021 size. This rich data is especially valuable as brands promote their livestreams.

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Social Commerce Consumer Marketing Shopping 298

Retail TouchPoints

NOVEMBER 16, 2022

21, is designed to encourage people to support SMBs throughout the holiday season, and those shopping the guide will have access to special holiday promotions and discounts. The Meta Boost Leaders Network Holiday Gift Guide , which will launch Nov.

Merchant Services 278

Merchant Services Finance Advertising Marketing 278

Inside Retail

MAY 29, 2022

Government efforts to promote digital transformation, including investment in wireless networks, have provided an added boost to e-commerce growth. Here are five key e-commerce trends to watch as retailers reshape their strategies. Social commerce will remain a preferred shopping channel.

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Social Commerce Consumer Shopping Grocer 130

Retail TouchPoints

FEBRUARY 15, 2022

The social platform debuted in the U.S. In fact, in 2021 the site got more traffic than Google. Whether it’s organic or promoted, all content shows up in the same feed, so in order for it to resonate, it should look and feel the same way that other users’ content looks and feels.”. has been nothing short of impressive.

Consumer 277

Consumer Social Commerce Marketing Promotions 277

Retail TouchPoints

AUGUST 5, 2021

These short and powerful founder-focused recordings promote digital connection and build brand loyalty for our tenants,” said Ward Kampf, President of Northwood Retail in an interview with Retail TouchPoints. The series is promoted via QR code signage that is posted on participating tenant storefronts, Kampf explained.

Merchant Services 264

Merchant Services Fulfillment Promotions Consumer 264

Retail TouchPoints

NOVEMBER 23, 2021

This holiday season, YouTube is promoting the commercial potential of its platform with its first-ever live shopping pop-up event. In the last few years, YouTube has seen huge growth in live video, with more than half a million channels livestreaming for the first time in 2020.

Shopping 277

Shopping Accounting Promotions Consumer 277

Retail TouchPoints

MAY 6, 2021

2020 could easily be considered a breakout year for social commerce. Consumers reported spending 45% more time on social media in Q4 2020, and orders coming from social-referred channels (including paid ads and organic posts) grew by 50% year over year, according to data from Salesforce.

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Beauty and Health Accounting Social Commerce Advertising 200

Retail TouchPoints

FEBRUARY 25, 2022

billion in 2021. That can either be celebratory — so [for example] a pay raise or a promotion — but also a kind of retail therapy , consoling yourself after a breakup or other misfortune. That growth potential is massive; sales increased 40% to $41.6 This generation is much more about self-gifting.

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Marketing Shopping Fashion Consumer 304

Retail TouchPoints

JANUARY 4, 2021

During its Q2 2021 results call , e.l.f. We are working together to feed her passion to support other female gamers in this male-dominated space, by integrating and engaging her followers with content designed to be positive and uplifting while promoting on-trend cosmetic and skincare products. Beauty address this reality in 2021?

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Beauty and Health Consumer Health & Wellness Marketing 264

Retail TouchPoints

JANUARY 23, 2023

Creating new channels to connect with customers — channels that promote two-way engagement — is critical. A 2021 report found that more than half (52%) of adult social media users consider a platform’s privacy and data policies an “extremely impactful” part of the decision to interact with ads or sponsored content.

Customer Experience 208

Customer Experience Management Promotions Fashion 208

Inside Retail

JANUARY 5, 2023

In his new role at TikTok, Chen is expected to lead online retail product operations and be under the leadership of Bob Kang Zeyu, the president of e-commerce. Social commerce – the use of social media to promote and sell products – is estimated to be a US$1 trillion industry in APAC by 2025.

Payment Services 130

Payment Services Checkout Social Commerce Promotions 130

Inside Retail

JANUARY 5, 2023

In his new role at TikTok, Chen is expected to lead online retail product operations and be under the leadership of Bob Kang Zeyu, the president of e-commerce. Social commerce – the use of social media to promote and sell products – is estimated to be a US$1 trillion industry in APAC by 2025.

Payment Services 130

Payment Services Checkout Social Commerce Promotions 130

Inside Retail

MARCH 20, 2024

Estimates suggest China’s social commerce market enjoyed a 40.25 per cent increase from 2021 to 2022 and is expected to grow at 17 per cent per year between 2021 and 2025, topping $1 trillion in annual sales in 2023. China’s e-commerce market, worth $1.9 Live streaming has become immensely popular.

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Retail Marketing Marketing Social Commerce Consumer 130

Retail TouchPoints

NOVEMBER 10, 2023

While they are essentially the same thing, many industry experts believe the term “commerce media” offers a more accurate definition of what these new advertising platforms are able to do. For example, Macy’s RMN hit the market in 2020 and was able to generate $105 million in revenue by the next year, 2021.

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Advertising Marketing Social Commerce Consumer 298

Retail TouchPoints

OCTOBER 6, 2021

As an example, Arakov pointed to startup skincare brand Covey , which launched in March 2021 and debuted a livestreaming campaign in July on the beauty-focused shopping app Shop LIT Live. And Petco recently launched its own unique foray into the space with a pet fashion show on Facebook Live to promote dog adoptions.

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Returns Shopping Fashion Consumer 312

Small Biz Trends

JULY 8, 2021

What do the latest retail statistics tell us about retailing in 2021? Are you thinking about how the US retail trade industry fared during the first quarter of 2021? trillion in the first quarter of 2021. trillion in 2021. Considering these retail stats, you can expect that the future of retail will be bright in 2021.

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Specialty Store Specialty Retailers Social Commerce Advertising 138

Retail TouchPoints

NOVEMBER 18, 2021

Fortunately the 2021 Retail Innovation Conference, which wrapped up Nov. Our marketing team has also benefited from the implementation, since we were able to retarget customers with denim products that were a better fit for their unique size and shape, and promote styles that will better suit their bodies.”.

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Consumer Merchant Services Payment Services Advertising 264

Inside Retail

FEBRUARY 27, 2023

However, over the 12-month period from November 2021 to November 2022, online purchases were down 3.8 per cent due to lockdown-driven spending in 2021. All this shows e-commerce has become critical to any retailer’s sales strategy and there are significant benefits for brands.

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Payment Services Social Commerce Department Stores Promotions 130

365 Retail

FEBRUARY 14, 2022

Lightspeed Commerce Inc. Lightspeed acquired Ecwid in 2021 as part of a vision for a powerful single platform for headless, omnichannel commerce,” said Lightspeed eCommerce GM Ruslan Fazlyev. Social commerce is a key element of that, and TikTok is the hottest platform for social selling.

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Advertising Social Commerce Promotions Consumer 62

Independent Retailer

JANUARY 5, 2023

Now, shoppers are looking for omnichannel commerce, social commerce, and interactive retail experiences.”. In order to capitalize on ecommerce growth, Sanjay Mehta, Head of Industry and Commerce at Lucidworks , shares some success tips for the new year: 1. In the past, consumers would just view, feel, and purchase.

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Payment Services Consumer Wholesale Finance 98

Retail Geek

JANUARY 20, 2023

Shopify launches an ad product such as a retail media network Meta/Google/TikTok lose ad share to new social media platforms and retail media networks. versus last year so from 2021 which was a monster year we went up another 5.2%, now most people were disappointed when they saw that number, big for a couple reasons last year we were up 13.4

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Social Commerce Fulfillment Drop-Shipping ATS 52

Retail Geek

FEBRUARY 28, 2023

In this episode we cover: Amazon Q4 Earnings Walmart Q4 Earnings US Department of Commerce Q4 e-commerce data Discussion of Temu and other Social Commerce News Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. more than 20 21 largely because 2021.

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Apparel Drop-Shipping Social Commerce Shipping 52

365 Retail

NOVEMBER 1, 2021

As 2021 reaches its close, the retail industry has undergone a number of dramatic changes within the past several months. Continue reading to familiarise yourself with the top retail trends of 2021. . The proliferation of social commerce. The post Top Retail Trends of 2021 appeared first on 365 RETAIL | Retail News.

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Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

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Consumer Payment Services Fulfillment Advertising 189