Retail TouchPoints

AUGUST 20, 2021

By keeping a close eye on customer data, you can not only adapt your offerings in real time but also predict future retail trends and fuel new product creation centered exactly around your customers’ wants and needs. By understanding what kind of people shop with you, you can work to build way stronger relationships.

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Payment Services Promotions Marketing Customer Experience 347

Retail TouchPoints

NOVEMBER 12, 2020

Q4 2020 will be the most consequential retail quarter of the past 25 years. To make the most of this holiday shopping season, retailers must understand changes in consumer behavior and mindset, and reflect this understanding in their in-store experiences. Playing 100% holiday tunes could be a risky proposition.

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Retail TouchPoints

JULY 2, 2020

And for retailers, that’s a lot of competition. Retailers that can provide a satisfying shopping experience have a strong advantage, but consumers are a demanding bunch. With such high standards set, other retailers must now keep up. Getting Up To Speed With Creative Strategies. Innovate Now, Invest For The Future.

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Retail Times

APRIL 6, 2021

We don’t need to tell you that the days of traditional shopping are behind us. Customers today are voting with their wallets and choosing retailers focused on creating an enhanced customer experience. Whether it’s curbside pick up, cause based marketing, or social shopping — the way retailers are doing business is rapidly evolving.

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Consumer Shopping Customer Experience Payment Services 104

Retail TouchPoints

OCTOBER 20, 2020

The 2020 holiday shopping season is anticipated to be remarkably different than any in recent years, especially when it comes to where people are expected to shop — online. With this in mind, delivery, logistics and distribution of inventory need to be top of mind for retailers.

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Shipping Promotions Fulfillment Consumer 165

Small Biz Trends

JULY 8, 2021

We have assembled all the numbers you need, including store operations, shopper behaviors, how retailers market their businesses, and much more. If you own a retail store or are considering shop ideas for a new one, take a look at the stats below. Retail Statistics: The Big Picture. trillion during 2020 ( NRF ).

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Specialty Store Specialty Retailers Social Commerce Advertising 138

Rangeme

JUNE 22, 2021

Latin America will be the fastest-growing retail e-commerce market this year. December 14, 2020. Latin America will be the fastest-growing retail e-commerce market this year. December 14, 2020. , 3 Trends in New Zealand’s Retail Sector. August 27, 2020. 2021 Global Retail Trends.

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Retail Trends Beauty and Health Supermarket Consumer 52

Indigo 9 Digital

JANUARY 30, 2023

A mall was the place where you could grab a bite to eat and get your shopping done all within one trip. While malls still serve this function today the advent of online shopping has meant your local mall isn’t the only game in town. The first shopping centre in the United States opened in Edina, Minnesota in 1956.

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Shopping Department Stores Location Planning 98

365 Retail

JUNE 16, 2025

From its humble beginnings in 1964 and its heyday years under Sir Philip Green’s Arcadia Group, to going into administration in 2020 and its subsequent purchase by Asos ( which then sold its majority stake last year to the owner of Bestseller ) – it’s fair to say the brand has experienced its fair share of turbulence.

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Small Biz Trends

APRIL 15, 2021

As more retailers sell online, hackers are capitalizing on the surge in online shopping with increasingly sophisticated methods of stealing data. A study by NuData, a Mastercard company, confirms how hackers are becoming progressively more sophisticated in their tactics as retail businesses shift online.

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Accounting Shopping ATS Retail Trends 123

Retail Next

FEBRUARY 11, 2020

Here are some of the most significant retail shipping trends to look for in 2020. Next-day delivery has been a staple of retail for a while, but Amazon popularized the trend with its Prime program. Investigating Trends in Retail. And fortunately, the best is still yet to come. In-Store Pickup.

Shipping 59

Shipping Drop-Shipping Payment Services Supply Chain Management 59

Rangeme

NOVEMBER 26, 2021

The great consumer shift: Ten charts that show how US shopping behavior is changing. August 4, 2020. The great consumer shift: Ten charts that show how US shopping behavior is changing. August 4, 2020. November 16, 2020. May 7, 2020. August 4, 2020. November 16, 2020. Last year, 36 % of U.S.

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Consumer Customer Retention Shopping Marketing 105

Small Biz Trends

JULY 18, 2021

And part of this experience now demands transparency in how retail businesses ship their products. ShipStation says, “COVID-19 and the supply chain issues of 2020 have heightened consumers’ expectations for visibility into their shipping and delivery.”

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Shipping Consumer Merchant Services Checkout 143

Retail Technology Review

OCTOBER 15, 2019

A shift in consumer behaviour has seen the retail sector transition from bricks alone to a combination of bricks and clicks. With new shopping demographics purchasing products in a different format, the rise in e-commerce success has no doubt driven the recent retail revolution, with the world of digital proving increasingly important.

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Retail Trends Consumer Shopping 34

Retail Focus

JUNE 14, 2021

2020 saw the Covid pandemic arrive and cause chaos among all manner of industries in the UK and across the world. Britain’s retail sector suffered the biggest drop in the total volume of sales since records were begun. It is predicted that over the next few years, around 80,000 retail units will close across the states.

Payment Services 130

Payment Services Returns Shopping Consumer 130

Retail TouchPoints

APRIL 19, 2021

December 31, 2020 marked the end of the Brexit transition period, and whilst many took a sigh of relief, in reality the Brexit effect had only just begun. Many retailers are already experiencing increased tariffs and supply chain snags , putting customer satisfaction at jeopardy. The shockwaves presented by Brexit are now imminent.

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Fulfillment Supply Chain Management Management Promotions 165

Inside Retail

JULY 10, 2024

Tapping into this much-underserved market has led to steady growth for Both& since it officially launched in 2020. When asked about the ideal retail partner, Shepard said that Both& is very cautious about working with outside vendors to ensure a safe and comfortable shopping experience for its customers.

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Apparel Consumer Fashion Department Stores 130

Indigo 9 Digital

MAY 31, 2022

billion up 39% from 2020 but revenues were just shy of Nordstrom’s 2019 pre-pandemic revenues of $15.1 Not bad considering JCPenny along with Neiman Marcus filed for bankruptcy in 2020. Nordstrom has not been immune to the toll the pandemic is taking on the retail sector with its net sales down in the first quarter of 2020 by 39.5%.

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Department Stores Returns Beauty and Health Shopping 98

Indigo 9 Digital

AUGUST 2, 2022

Your smartphone is used for everything in the store, from placing items in a digital shopping cart while you shop for groceries, to receiving product nutritional information, to paying for your goods. Hema is part of Alibaba’s “New Retail” strategy. To shop at Hema customers have to download the Hema mobile app.

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Indigo 9 Digital

JANUARY 17, 2023

DoorDash’s revenues in fourth quarter of 2020 were up 226% to reach $970 million, Uber Eats’ revenues were up in a similar fashion by 224% to reach $1.4 Similarly DoorDash has never generated a profit with the exception of the second quarter of 2020 where it made a profit of $23 million. "It Link to source: Marketwatch.

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Merchant Services Payment Services Consumer Marketing 116

Small Biz Trends

OCTOBER 16, 2021

In 2020, retail e-commerce sales skyrocketed, with a 35% year-over-year increase over the 2019 season in the United States. For an e-commerce store, CX starts and ends with your online shopping experience. These interactions and experiences can be missing with an e-commerce store, leaving the shopping experience feeling cold.

Customer Experience 144

Customer Experience Marketing Shopping Promotions 144

Rangeme

SEPTEMBER 28, 2021

These platforms are growing as destinations for social shopping, which marries social media and online shopping, due to their tech prowess and massive user bases. Let’s see how the rise in social shopping shapes how brands reach always-on shoppers. Online shopping gets social. billion in 2020 and $19.42

Advertising 52

Advertising Shopping Consumer Social Commerce 52

Inside Retail

JULY 27, 2021

Retail is constantly evolving in many ways within each country; India is going through an interesting phase. Overall, India has managed to leapfrog so many retail trends and is now honing its retail game to grab a larger share of the future. Theme 3: Networked commerce.

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Checkout Fashion Supermarket Retail Trends 130

Indigo 9 Digital

APRIL 29, 2022

By Tricia McKinnon Amazon is a clear beneficiary of the COVID-19 pandemic with consumers rushing to shop online while retailers around the world went into lockdown and closed their doors. While shopping on Amazon for beauty or skincare you might be surprised by the depth of products that are available. in 2022 to reach $408.2

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Indigo 9 Digital

MAY 30, 2022

In the first quarter of its 2021 fiscal year (the three months ended August 30, 2020), Nike’s direct business was up 82%. Compare the experience of shopping for a new pair of shoes or yoga pants at Macy’s versus at Nike’s flagship House of Innovation store in New York. In 2020 Nike launched its first ever line of maternity activewear.

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Retail TouchPoints

FEBRUARY 24, 2021

Across the board, 2020 was a momentous year for us all. Retail has never faced so many changes and challenges. While physical stores have spent much of the year closed, the pandemic period has driven innovation and fueled a huge acceleration in what were just emerging trends at the start of last year. Our Position on Retail.

Consumer 162

Consumer Fulfillment Location Shopping 162

VMS

AUGUST 11, 2021

jewelry sales were up sharply in July compared to the same month in 2020 as well as in 2019, according to Mastercard SpendingPulse. The growth was part of a larger trend in which retail sales overall grew for the 11th consecutive month. percent compared with July 2020, according to the survey. compared to July 2020.

Jewelry 72

Jewelry Merchant Services Payment Services Department Stores 72

Indigo 9 Digital

NOVEMBER 16, 2023

With companies like Shopify it has never been easier to set up shop online. One of the drags on profits for most direct-to-consumer retailers is advertising expenses. million on advertising in 2019 and 2020 respectively. It’s really hard to acquire customers online,” said Sucharita Kodali, a retail analyst at Forrester.

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Consumer Returns Advertising Marketing 98

Indigo 9 Digital

JUNE 20, 2023

From innovative digital shopping tools to fast shipments of online orders here are four elements of Sephora’s eCommerce strategy you should look out for. Properly supporting customers during their online shopping journey will be what separates the leaders from the rest. Elevate the online shopping experience.

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Shopping Apparel Retail Trends ATS 98

Small Biz Trends

SEPTEMBER 9, 2021

Yet services like Federal Express and UPS have been at capacity since March of 2020. However, they may also result in an extended holiday shopping season. For example, if your products aren’t on their way via air or sea in the next four weeks, you may miss peak holiday shopping times. Additional Surcharges. Ask for Help.

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Small Biz Trends

JULY 19, 2021

billion in 2020. The demand for travel accessories plummeted during 2020 as the coronavirus pandemic was ragging the US at that time. billion in 2020. billion on their pets in 2020. billion in 2020. The United States jewelry market is forecasted to grow from $42 billion in 2020 to around $60 billion by 2025.

Accessories 136

Accessories Jewelry Merchant Services Marketing 136

Indigo 9 Digital

SEPTEMBER 1, 2022

But in 2020 Marks & Spencer opened up its website to outside apparel brands. In a small pilot that took place in October of 2020, where Marks & Spencer sold womenswear brand Nobody’s Child on its website, Marks & Spencer found that close to 10% of customers who bought the brand were new to Marks & Spencer womenswear.

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Drop-Shipping Markdowns Planning Grocer 95

Indigo 9 Digital

MAY 12, 2022

British-American entrepreneur James Jebbia started Supreme out of a skateboard shop in New York City in 1994. In 2020 VF Corporation, which owns The North Face, Timberland, and Vans bought Supreme for $2.1 Customers do not have to guess when new merchandise will be available they know the exact times and are always ready to shop.

Apparel 111

Apparel Fashion Marketing Accessories 111

Indigo 9 Digital

FEBRUARY 28, 2023

Shein has grown very fast becoming the most downloaded shopping app on iOS and Android in the United States in May of 2021 with Amazon coming in second. If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox 3. Do you like this content?

Fast Fashion 98

Fast Fashion Fashion Apparel Department Stores 98

Indigo 9 Digital

JUNE 9, 2022

There are many different theories about how the in-store shopping experience will change over the next decade. One of the areas several retailers are focusing on is the fitting room. Scanning QR codes as you shop to retrive product information is another feature of in-store shopping you will see more of. Fast shipping.

Payment Services 96

Payment Services Home Furnishings Shopping Customer Experience 96

A1 Retail

SEPTEMBER 15, 2021

Grocery retailers predict a further 35 per cent growth in sign-up services over the next 12 months. Barclaycard Payments surveyed consumers and retailers on the rise of subscriptions as a modern-day consumer staple. Many consumers have changed their weekly food shopping habits to include subscriptions within their meal plans.

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Merchant Services Payment Services Consumer Planning 75

Indigo 9 Digital

MAY 31, 2022

For example, in Nike’s second quarter, fiscal 2020 earnings results, Nike reported that its digital business grew at 38% and the Nike and SNKRS apps were the primary contributors to that growth. If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox.

Consumer 98

Consumer Checkout Shopping Retail Trends 98