Retail TouchPoints

SEPTEMBER 12, 2022

The deal will give Tuesday Morning access to REV’s fulfillment network, infrastructure, systems and technology and ecommerce capabilities. Tuesday Morning was reportedly on the brink of going bankrupt for the second time since 2020, according to The Dallas Morning News. We look forward to the partnership with REV and Ayon.”.

Finance 240

Finance Fulfillment Planning Store Operations 240

Retail TouchPoints

JULY 25, 2022

Retailers save on shipping costs while leveraging their in-store inventories to fulfill customer orders, while shoppers get the products they want without having to wait for a delivery. Prior to this, online orders had been fulfilled from a central distribution center. Improving Store Operations Efficiency.

Fulfillment 176

Fulfillment Promotions Shipping Store Operations 176

Retail TouchPoints

DECEMBER 22, 2021

Passengers can use their mobile devices to order contactless deliveries to their location in the airport’s Concourse B from select retail stores operated by Paradies Lagardère. A fleet of fully autonomous delivery robots that carry food and retail items have debuted at the Cincinnati/Northern Kentucky International Airport (CVG).

Store Operations 308

Store Operations Customer Experience Location ATS 308

Retail TouchPoints

AUGUST 19, 2020

1, 2020, rising from $18.2 Store comp sales increased 10.9%, but the most impressive growth was in digital comp sales, which grew 195%. However, Target’s brick-and-mortar stores proved to be essential elements in the retailer’s overall growth, fulfilling more than 90%. Target achieved a record-setting 24.3% Walmart U.S.

Fulfillment 282

Fulfillment Accounting Returns Consumer 282

Retail TouchPoints

SEPTEMBER 3, 2021

Walmart first began testing a $12 minimum wage in 500 stores in early 2020. With no physical stores in any of the five boroughs, Instacart will fulfill orders from the area’s two closest locations, in Valley Stream, N.Y. In 2020, Walmart edged out Amazon as the leading grocery ecommerce retailer in the U.S.

Fulfillment 215

Fulfillment Location Planning Shopping 215

Retail TouchPoints

MAY 20, 2021

The pay boost, taking effect June 6, 2021, will impact 8,000 part-time and full-time employees, approximately 90% of Under Armour’s store and fulfillment center workforce. The 3,000 open jobs, some of which are seasonal, include sales and stock positions as well as store managers, and the $15 minimum will apply to all of them. “We’re

Fulfillment 148

Fulfillment Planning Management Store Operations 148

Retail TouchPoints

SEPTEMBER 17, 2020

21 hearing date by six to seven months , which Tiffany claims is an “attempt to run out the clock to avoid fulfilling its obligations under the merger agreement.”. 24, 2020 deadline. Global sales at the luxury retailer fell 29% in Q2 2020, an improvement over Q1’s 45% drop, and the company returned to profitability.

Fulfillment 201

Fulfillment Fashion Returns Marketing 201

Retail TouchPoints

SEPTEMBER 28, 2020

Seasonal hiring provides a window into retailers’ priorities, and 2020 demonstrates both the COVID-19-powered growth in ecommerce and the need to operate stores and supply chains safely. Ecommerce execution will lean more heavily on store-based fulfillment. Fulfillment Crunch Will Affect Delivery Cutoff Dates.

Fulfillment 294

Fulfillment Department Stores Shipping Planning 294

Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

Fulfillment 222

Fulfillment Payment Services Beauty and Health Checkout 222

Retail TouchPoints

MAY 29, 2020

Q1 2020 financial results for Costco , Nordstrom and Abercrombie & Fitch encapsulate how three retail verticals — club, department and specialty apparel — are weathering the COVID-19 pandemic. sales increase for Q1 2020, largely fueled by a 66.1% of its locations and plans to have all stores operational again by the end of June.

Department Stores 151

Department Stores Operating Expenses Store Operations Apparel 151

Retail TouchPoints

JULY 1, 2020

billion during Q1 2020 as its revenue, hit by extended store closures, dropped to $3 billion from $5.5 The first quarter of 2020 was challenging for the country, the industry and Macy’s Inc.,” While our stores are reopened, we expect that the COVID-19 pandemic will continue to impact the country for the remainder of the year.

Fulfillment 236

Fulfillment Location Shopping ATS 236

Retail TouchPoints

SEPTEMBER 29, 2020

Retailers seeking guidance as they look ahead to an uncertain Q4 will find plenty of solid, practical advice in the 2020 Retail Strategy and Planning series of webinars, now available on-demand. Session topics ranged from ramping up touch-free in-store technologies to strengthening supply chains and getting the most out of marketplaces.

Payment Services 243

Payment Services Fulfillment Location Shipping 243

Retail TouchPoints

MARCH 19, 2024

Ulta Beauty isn’t the first retailer to take on the challenge of recycling these products’ containers and packaging, but with the chainwide expansion it’s certainly among the largest in terms of scope.

ATS 236

ATS Store Operations Customer Experience Fulfillment 236

Retail TouchPoints

FEBRUARY 23, 2021

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. The Polaris strategy proved to be a critical enabler of our performance in 2020, allowing us to adapt and innovate with agility during the pandemic,” said Gennette.

Department Stores 211

Department Stores Returns Jewelry Apparel 211

Retail TouchPoints

FEBRUARY 11, 2021

Bed Bath & Beyond outlined its three-year growth plan in October 2020. The technology refresh is being accompanied by a $250 million investment in the 450 of its stores that generate 60% of the company’s revenue.

Inventory Management 173

Inventory Management Space Planning Fulfillment Planning 173

Retail TouchPoints

APRIL 26, 2021

Besides trying to keep their stores sufficiently stocked, the biggest challenge for many grocery retailers in 2020 was trying to determine what shopper behaviors would remain in place post-pandemic. But not every brick-and-mortar grocery store is destined to become a micro-fulfillment center.

Promotions 269

Promotions Shopping Consumer Fulfillment 269

Retail TouchPoints

NOVEMBER 4, 2021

toy industry sales increased 11% in Q3 2021 from 2020, according to the NPD Group , driven by price increases, a continuation of pandemic lifestyles and fewer promotions. Adobe reports that out-of-stock messages are up 172% compared to January 2020 and up 360% from January 2019. Stressed Consumers Spread Out Spending with BNPL.

Consumer 252

Consumer Merchant Services Payment Services Drop-Shipping 252

Retail TouchPoints

NOVEMBER 18, 2021

Last year, COVID-19 lockdowns that restricted shopping at brick-and-mortar stores sent shoppers online. Americans spent more money online during the 2020 holiday season than previously, with revenues growing 32% year-over-year and exceeding $188.2 A fast, flexible and responsive fulfilment process. Embrace the Need for Speed .

Supply Chain Management 218

Supply Chain Management Fulfillment Shipping Inventory Management 218

Retail TouchPoints

JULY 29, 2021

With stores closed for most of the year, ecommerce was the main driver of this growth. million for its FY 2020, compared to a loss of more than $200 million the previous year. Games, puzzles, action figures and outdoor toys were especially popular. Profits at Barbie and Hot Wheels firm Mattel were $126.6 Most retailers in the U.S.

Net Profit 306

Net Profit Fulfillment Boutique Outdoor 306

Retail TouchPoints

MARCH 3, 2021

Target will build off its 2020 momentum by investing $4 billion annually in new store openings, remodels for existing stores and supply chain upgrades over the next several years, the retailer announced during an earnings call. billion invested in operations during 2020.

Fulfillment 181

Fulfillment Planning Shopping Location 181

Retail TouchPoints

FEBRUARY 27, 2024

Pet Supplies Plus and DoorDash will offer same-day delivery of pet products from all 720 of the retailer’s stores. Since launching the Pets vertical in 2020, DoorDash has more than 400,000 pet products available for on-demand delivery,” said Fuad Hannon, VP of New Verticals at DoorDash in a statement.

Supermarket 218

Supermarket Store Operations Customer Experience ATS 218

Retail TouchPoints

FEBRUARY 28, 2022

Target implemented a $15 per hour minimum wage in June 2020 , fulfilling a promise to raise its rates made in 2017. Now Target’s starting wage range will be $15 – $24 for hourly store associates, supply chain facility workers and employees who work at its headquarters.

Fulfillment 207

Fulfillment Planning ATS Store Operations 207

Retail TouchPoints

FEBRUARY 24, 2021

Spanish fashion retailer Encuentro Moda is deploying a radio frequency identification solution across its 125 stores, both to meet omnichannel requirements and to gain visibility into the stock availability at each store and throughout the supply chain. The rollout was completed in October 2020. Adding Real-Time Inventory Data.

Fulfillment 147

Fulfillment Point of Sale Fashion Fast Fashion 147

Retail TouchPoints

NOVEMBER 29, 2023

The retailer, which has been shifting its store fleet to feature more small-format and outlet stores, had partnered with DoorDash rival Instacart for on-demand deliveries in November 2020 , a relationship that has continued.

Consumer 232

Consumer Shopping ATS Store Operations 232

Retail TouchPoints

MAY 23, 2022

After nearly a decade of underinvestment in its tech stack, FTD began making significant solution investments in early 2020 centered on its upgraded Mercury HQ (MHQ) solution. Our attitude is the members are most important ,” said Powell.

Payment Services 228

Payment Services Customer Experience Fulfillment Point of Sale 228

Retail TouchPoints

FEBRUARY 15, 2021

Facing a near-apocalyptic situation, retailers have had to pivot quickly, creatively and competently in order to withstand the chaos of the 2020 economy. Among the winning strategies was a shift to ecommerce operations. The in-store experience remains a crucial part of consumer expectations. The Online-Offline Hybrid.

Fulfillment 259

Fulfillment Checkout Store Layout Consumer 259

Retail TouchPoints

MARCH 11, 2021

While digital sales skyrocketed in 2020, the similarly large spike in store-based fulfillment showed that stores are still a vital part of the equation. They can serve as anything from staging grounds to fulfill orders from multiple retailers at a communal “curbside” to open areas where larger-scale events can take place.

Shopping 235

Shopping Outdoor Fulfillment Returns 235

Retail TouchPoints

OCTOBER 13, 2023

TerraCycle has been working with other retailers on recycling programs to combat waste: Nordstrom debuted its beauty container recycling program in October 2020 , and Saks partnered with TerraCycle in November 2022.

Store Operations 223

Store Operations Customer Experience Fulfillment 223

365 Retail

NOVEMBER 3, 2023

Majestic’s fleet is integral to fulfilling the growing number of online orders and servicing its expanding B2B portfolio, which includes over 3,000 on-trade venues throughout the UK. Each of Majestic’s 207 stores operates with a dedicated delivery van, and 60% of orders placed on its website are dispatched from these local stores.

Fulfillment 111

Fulfillment Accounting Store Operations Shopping 111

Retail TouchPoints

DECEMBER 14, 2020

The industry has come a long way from the scramble of March 2020, when essential retailers’ shelves were empty and non-essential retailers had to revamp their entire business models. This same interplay of data will be vital to fulfillment. Production is No Longer a Challenge, but Logistics Remain Strained.

Shopping 288

Shopping Merchant Services Fulfillment Returns 288

Retail TouchPoints

JUNE 7, 2022

Brok, who took the CEO job in September 2020, is a retail and brand veteran with more than 30 years’ experience, most recently as President of EMEA for Starbucks. Prior to that position Brok spent more than eight years at Nike , eventually serving as its VP, Global Product and Merchandising Operations and Analytics.

Planning 295

Planning Location Shopping Point of Sale 295

Retail TouchPoints

JULY 29, 2020

The platform connects into Salesforce Commerce Cloud, providing a unified view of e-Commerce and store operations at both the store and headquarters level. “We We started the program with NewStore in earnest in January 2020 and started rolling the system out to stores in the beginning of June,” Larocque said.

Planning 245

Planning Wholesale Customer Experience Store Operations 245

Retail TouchPoints

JUNE 12, 2020

during Q1 2020, and unlike many other retailers that made up some of the difference with e-Commerce growth, its online sales, including rentals, fell 31.9%. The retailer also reported a same-store sales increase of 2.4%. However, the pandemic forced Tailored Brands to close all its shops and e-Commerce fulfillment centers in the U.S.

Payment Services 131

Payment Services Operating Expenses Fulfillment Planning 131

Retail TouchPoints

NOVEMBER 9, 2021

Since the middle of 2020, several of the country’s largest retailers have taken steps to raise associates’ pay. Following are some of the most notable milestones on the road to higher wages: In June 2020 , Target implemented a $15 minimum wage; In January 2021 , Wayfair boosted its minimum wage to $15 per hour for all U.S.

Planning 272

Planning Marketing Store Operations ATS 272

Retail TouchPoints

SEPTEMBER 21, 2020

By the end of August 2020, Time to Vote announced that more than 700 companies had joined the group, and that the organization was widening its scope to address new obstacles presented by COVID-19. Nordstrom stores and operations centers will remain open on Nov.

Sporting Goods 248

Sporting Goods Department Stores Apparel Fulfillment 248

Retail TouchPoints

JUNE 5, 2023

Aldi first began offering delivery services via Instacart in 2017, and the service now delivers from more than 2,200 Aldi stores, as well as powering pickup from 1,500+ Aldi stores nationwide.

Payment Services 208

Payment Services Supermarket Location Shopping 208

Retail TouchPoints

FEBRUARY 2, 2023

Siman Group , which operates 15 large department stores across Central America, has deployed an item-level RFID solution that has raised its inventory accuracy levels from the 65% to 70% range up to 95%.

Department Stores 212

Department Stores Management Store Operations Customer Experience 212