Retail TouchPoints

SEPTEMBER 3, 2021

Walmart first began testing a $12 minimum wage in 500 stores in early 2020. With no physical stores in any of the five boroughs, Instacart will fulfill orders from the area’s two closest locations, in Valley Stream, N.Y. In 2020, Walmart edged out Amazon as the leading grocery ecommerce retailer in the U.S.

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Retail TouchPoints

MAY 29, 2020

Q1 2020 financial results for Costco , Nordstrom and Abercrombie & Fitch encapsulate how three retail verticals — club, department and specialty apparel — are weathering the COVID-19 pandemic. sales increase for Q1 2020, largely fueled by a 66.1% of its locations and plans to have all stores operational again by the end of June.

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Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

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Retail TouchPoints

SEPTEMBER 29, 2020

Retailers seeking guidance as they look ahead to an uncertain Q4 will find plenty of solid, practical advice in the 2020 Retail Strategy and Planning series of webinars, now available on-demand. Session topics ranged from ramping up touch-free in-store technologies to strengthening supply chains and getting the most out of marketplaces.

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Retail TouchPoints

FEBRUARY 23, 2021

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. The Polaris strategy proved to be a critical enabler of our performance in 2020, allowing us to adapt and innovate with agility during the pandemic,” said Gennette.

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Department Stores Returns Jewelry Apparel 211

Retail TouchPoints

JULY 29, 2021

In many countries, it was the go-to store for birthday gifts and special treats — a magical wonderland of toys where, as children, we happily spent hours exploring. Toys ‘R’ Us once boasted a prime location in New York’s Time Square while also inhabiting many large out-of-town buildings in retail parks in key towns and cities in the U.S.

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Retail TouchPoints

FEBRUARY 24, 2021

Spanish fashion retailer Encuentro Moda is deploying a radio frequency identification solution across its 125 stores, both to meet omnichannel requirements and to gain visibility into the stock availability at each store and throughout the supply chain. The rollout was completed in October 2020. Adding Real-Time Inventory Data.

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Retail TouchPoints

MARCH 3, 2021

Target will build off its 2020 momentum by investing $4 billion annually in new store openings, remodels for existing stores and supply chain upgrades over the next several years, the retailer announced during an earnings call. billion invested in operations during 2020.

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Retail TouchPoints

JUNE 7, 2022

Brok, who took the CEO job in September 2020, is a retail and brand veteran with more than 30 years’ experience, most recently as President of EMEA for Starbucks. Prior to that position Brok spent more than eight years at Nike , eventually serving as its VP, Global Product and Merchandising Operations and Analytics.

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Retail TouchPoints

FEBRUARY 15, 2021

Facing a near-apocalyptic situation, retailers have had to pivot quickly, creatively and competently in order to withstand the chaos of the 2020 economy. Among the winning strategies was a shift to ecommerce operations. The in-store experience remains a crucial part of consumer expectations. The Online-Offline Hybrid.

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Retail TouchPoints

NOVEMBER 18, 2021

Last year, COVID-19 lockdowns that restricted shopping at brick-and-mortar stores sent shoppers online. Americans spent more money online during the 2020 holiday season than previously, with revenues growing 32% year-over-year and exceeding $188.2 A fast, flexible and responsive fulfilment process. Embrace the Need for Speed .

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Retail TouchPoints

OCTOBER 14, 2020

They also provide an answer to some of the challenges created by the pandemic, as executives from Woodman’s Markets and Badger Technologies discussed during a session titled The Rise Of Robotics In Retail at the 2020 Retail Innovation Conference.

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Retail TouchPoints

JUNE 5, 2023

The Aldi Express service is now available from more than 2,100 Aldi supermarket locations across the U.S. “We We know our customers live hectic lives, and sometimes that means they don’t have time to make it to the grocery store — even for a quick trip,” said Scott Patton, VP of National Buying at Aldi in a statement.

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Retail TouchPoints

DECEMBER 14, 2020

The industry has come a long way from the scramble of March 2020, when essential retailers’ shelves were empty and non-essential retailers had to revamp their entire business models. This same interplay of data will be vital to fulfillment. Production is No Longer a Challenge, but Logistics Remain Strained.

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Shopping Merchant Services Fulfillment Returns 288

Retail TouchPoints

MARCH 11, 2021

While digital sales skyrocketed in 2020, the similarly large spike in store-based fulfillment showed that stores are still a vital part of the equation. The digital natives benefit from a curated location tailored to their audience, while the mall can advertise a slate of cutting-edge concepts.

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Retail TouchPoints

NOVEMBER 20, 2020

While Macy’s has had to close its store in the Cielo Vista Mall in El Paso, Texas, due to a surge in cases in the area, the retailer is continuing to use this and another shuttered location as dark store fulfillment centers. “We Macy’s Customer Acquisition Efforts Net Younger Shoppers. Of the 4 million.

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Retail TouchPoints

JUNE 10, 2020

An additional 150 stores could be closed by the end of Signet’s fiscal year, on January 30, 2021. As part of its Path to Brilliance initiative, the company already reduced its store count by approximately 125 locations in 2019 and 262 in 2018. Signet now operates approximately 3,200 stores.

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Retail TouchPoints

SEPTEMBER 21, 2020

By the end of August 2020, Time to Vote announced that more than 700 companies had joined the group, and that the organization was widening its scope to address new obstacles presented by COVID-19. Foot Locker has partnered with Rock the Vote to leverage the stores in its family of brands as voting registration sites. Starting Sept.

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Sporting Goods Department Stores Apparel Fulfillment 247

Retail TouchPoints

NOVEMBER 11, 2020

State and local ordinances meant AT&T had to allow for safe, proper operation; shoppers needed access to relatively convenient locations; and the stores themselves had to match customer preferences, such as whether it was located in a strip mall or in a stand-alone building.

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Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

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Retail TouchPoints

JULY 29, 2020

The Burton name is on 66 stores in 10. The company owns and operates 34 locations, both flagships or outlets, and the remainder are owned and operated by partners such as high-end resorts. countries and the principality of Andorra, as well as the U.S. It’s really a holistic approach,” she said. “We

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Retail TouchPoints

MAY 12, 2021

As we continue to settle into the economic and psychological realities of COVID-19, businesses are evaluating what response tactics worked well in 2020 and where there’s room for improvement to ensure resilience going forward. People look forward to their outing to the “essential” grocery store if they feel confident and safe while there.

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Retail TouchPoints

AUGUST 10, 2020

The article did not say how many locations were being discussed. According to CoStar data from Q1 2020, before JCPenney’s bankruptcy filing in May and its announcement of the pending closure of 242 stores , the retailer had a presence in 48% of all U.S. malls, taking up 6% of mall square footage.

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Retail TouchPoints

DECEMBER 22, 2020

The free service will extend beyond the 2020 holiday season, according to a blog post by Linne Fulcher, VP, Customer Strategy, Science and Journeys for Walmart U.S. Using Walmart.com or the retailer’s app, they will receive a return code/QR code that they can take, along with the packaged item, to a FedEx Office location.

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Retail TouchPoints

JUNE 1, 2022

As shoppers are increasingly headed back to stores, online purchases will settle to some lower number, likely closer to the $6.5 billion spent in March 2020, or about 10% of all grocery sales. . Consumers find the experience of buying online and picking up at store to be easy, convenient and a time saver. Location, location.

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Retail TouchPoints

JULY 17, 2020

Deloitte looked at seven trends in its The future is coming … but still one day at a time report, both in terms of where the industry stood at the start of 2020 and what it looks like midway through a turbulent year. Overall private label dollar sales were up 15% year-over-year during Q1 2020, surpassing national brand growth by 33%.

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Retail TouchPoints

OCTOBER 22, 2020

has purchased the fee interest for a 435,000-square-foot distribution center in Jacksonville, Texas, along with the intellectual property of Stage Stores , in a $7 million deal. Stage Stores’ May 2020 Chapter 11 bankruptcy filing was quickly followed by liquidation proceedings for the off-price chain. Bealls Inc.

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Retail TouchPoints

OCTOBER 12, 2021

Now the retailer is ready to resume rolling out more enhanced brick-and-mortar locations, starting with recent store openings in Paramus, N.J. Over the next seven to eight years , the retailer plans to refresh its entire fleet of 850 stores. and Sherman Oaks, Calif.

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Retail TouchPoints

JULY 20, 2020

Without leaving their email inboxes, Yahoo Mail users will now be able to browse, add to cart and purchase essential groceries from Walmart and pick them up at a nearby store. The Groceries from Walmart service is currently available on the Yahoo Mail iOS app and desktop, with plans to add Android service later in 2020.

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Retail TouchPoints

FEBRUARY 11, 2021

Is that even possible coming out of a year like 2020? One futurist we know said, “2020 was so weird I didn’t even get a chance to be wrong.”. Traditionally, the brick-and-mortar store delivered a fairly static and conventional experience to the customer. But let’s be real here. But the post must go on.

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Retail TouchPoints

AUGUST 16, 2021

market saw over $400B in returns in 2020. Whether it takes the form of prepaid return labels, easy return drop-off locations or returns packaging, the consumer expects to be able to send back inventory — for whatever reason or no reason at all. Returns provide brands and retailers the opportunity to delight their customers.

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Retail TouchPoints

FEBRUARY 3, 2021

Looking only at the data for the first two months of 2020, you might have been tempted to declare — and not without good reason — that it was shaping up to be a banner year for brick-and-mortar retailers. In the last week of February, national in-store traffic was up 3.5% compared to the previous year.

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Retail TouchPoints

OCTOBER 23, 2020

Now, dozens of others have followed suit, making the leap from entirely digital to opening brick-and-mortar locations. They expect convenience and the ability to fulfill their shopping needs immediately. shoppers between February and March 2020. An Emerging Retail Trend. Trusting the brands they support is essential.

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Retail TouchPoints

NOVEMBER 3, 2020

During the hustle of the 2020 Retail Innovation Conference (#RIC20) , there may have been more sessions than you could take part in. With consumer and shopper priorities changing, the new mission of retail is more about essentials, getting in and out quickly, convenience and multi-tasking in one place rather than going to several locations.

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Inside Retail

FEBRUARY 27, 2023

From 2020-22, retailers took the opportunity to accelerate their digital transformations. As economies across the world reopen and store foot traffic enjoys a healthy rebound, many retailers are turning their attention to what they should do next with the investments that were made during the pandemic.

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Retail TouchPoints

OCTOBER 1, 2022

Sales rose from $13 billion in 2019 to $20 billion in 2020, and cannabis retailers’ status as essential businesses let them introduce new methods of selling to their customers. However, demand for multiple fulfillment options isn’t the only way cannabis sales are beginning to reflect the rest of retail.

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Retail TouchPoints

OCTOBER 22, 2020

Target also will let customers check if there is line outside their local store via the retailer’s website. If there is, they can reserve a place and receive a text notification when it is their turn to enter the location, letting them avoid waiting in person to better enable social distancing.

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