Retail TouchPoints

NOVEMBER 9, 2021

Labor shortages, stressed supply chains and a major emphasis on ecommerce have turned fulfillment into one of the biggest challenges retailers will face in the 2021 holiday season. With so much at stake, retailers must get fulfillment right or risk being left behind. Store-Based Fulfillment Is Key, but the Right Tools Must Be in Place.

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Retail TouchPoints

MAY 17, 2021

Amazon is planning to hire 75,000 additional employees across its fulfillment and logistics network in the U.S. In April 2020, Amazon beat back a unionization attempt by employees at one of its fulfillment centers in Alabama despite complaints about poor working conditions. and Canada.

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Retail TouchPoints

JANUARY 25, 2021

Additional results for the 2020 holiday season are coming in, and the outlook is rosy despite the unprecedented challenges: Adobe Analytics pegged year-over-year online shopping growth at 32.2% , totaling $188.2 Retailers With an Omnichannel Lead Flexed it During Holiday 2020. billion , while the NRF measured 8.3%

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Retail TouchPoints

SEPTEMBER 11, 2020

The retailer plans to shutter 400 to 450 stores worldwide in fiscal 2020, which ends in February 2021. GameStop already has closed 388 locations this year; the retailer currently operates more than 5,100 stores around the world. 1, 2020, GameStop achieved net sales of $942 million , a 26.7% For the three months ended Aug.

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Retail TouchPoints

FEBRUARY 23, 2022

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. From early 2020 to mid-2021, the percentage of retail chains offering curbside pickup surged from a miniscule 7% to a staggering 51%. Nicholas offered six best practices: 1.

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Retail TouchPoints

JANUARY 27, 2021

BJ’s Wholesale Club will strengthen support for its drop-ship program with online order fulfillment and delivery accuracy solutions from CommerceHub. The solution provider has signed a three-year exclusive agreement with BJ’s, which operates 219 club stores and 150 BJ’s Gas locations in 17 states.

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Inside Retail

FEBRUARY 17, 2022

Based on customer insights and market trends, Swisslog, as an industry leader with successful micro fulfilment centres (MFCs) and e-grocery fulfilment centres (EFCs) operating across the globe, has identified five trends that will shape e-grocery fulfilment this year. per cent over the five years from 2020-21, to $7.1

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Retail TouchPoints

DECEMBER 1, 2020

Best Buy is doubling down on its commitment to ecommerce with a new four-store pilot that will reduce the shoppable area so that these stores can better operate as fulfillment hubs. Another store will put a greater emphasis on in-store pickup by reorienting its warehouse to be adjacent to the curbside and locker areas.

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Retail TouchPoints

MARCH 4, 2022

And while the majority of retailers didn’t break any records, most reported steady growth and in-store traffic improvements compared to 2020. One of the key elements will be the usage of Market Fulfillment Centers (MFC), automated fulfillment centers located within stores but stocked with a separate inventory.

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Retail TouchPoints

DECEMBER 15, 2023

Kroger has kicked off a multi-year agreement to have Gatik AI ’s autonomous box trucks transport products from the retailer’s Dallas customer fulfillment center to multiple retail locations in the area. and Louisiana since late 2020. The retailer also teamed up with Ford Motor Co.

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Retail TouchPoints

APRIL 19, 2021

December 31, 2020 marked the end of the Brexit transition period, and whilst many took a sigh of relief, in reality the Brexit effect had only just begun. To overcome supply chain disruptions, many online retailers are already making changes to their existing fulfilment operations. Multi-node fulfilment offers additional benefits.

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Retail TouchPoints

DECEMBER 29, 2023

Nike is a standout performer in the apparel market with the highest brand value of any mass apparel brand, approximately $110 billion, and in 2020 the global sneaker market was valued at approximately $79 billion , which is predicted to hit $120 billion by 2026.

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Retail TouchPoints

OCTOBER 12, 2020

This may require geofencing techniques that can help determine how many people are waiting in a parking lot, and what they are picking up, so that crews can begin to fulfill orders as soon as customers approach a curbside pickup. The 2020 holiday season will require attention to other issues, and one of the biggest is staffing.

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Retail TouchPoints

JUNE 25, 2021

Five Below will partner with Instacart to expand same-day delivery from 400 to 1,100 locations. The expansion builds on a pilot the companies launched in December 2020 that initially served Baltimore, Buffalo, N.Y., Chicago, Cleveland and Detroit, as well as locations in Florida, California and Texas.

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Retail TouchPoints

MARCH 18, 2021

While some industry watchers predicted that the boon to online grocery would subside later in 2020, that never happened. Online grocery’s previously lethargic rate of adoption meant that grocers lagged other retail sectors in multichannel merchandising systems, customer data management and fulfillment technology.

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Retail TouchPoints

NOVEMBER 10, 2020

While this figure is down $50 from 2019, given 2020’s overall uncertainty, such a slight decline would represent a significant victory. The pandemic’s impact on shopping habits isn’t abating: 66% of respondents will prefer home delivery over other fulfillment methods, according to a survey by Oracle.

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Retail TouchPoints

JULY 15, 2022

For example, during the pandemic’s peak, Build-A-Bear Workshop successfully evolved its brick-and-mortar business to offer more flexible and efficient fulfillment services so it could capitalize on surging ecommerce demand.

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Retail Focus

APRIL 13, 2021

Located in a strategic hub easily reached by train, BRIDGE attracts both travellers as well as local foodies wanting to make sustainable purchases at the new food Mecca & discover a continuously changing offer of regional flavours. For BRIDGE, apart from the permanent cooking stations, all other furnishing elements are 100% flexible.

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Retail TouchPoints

DECEMBER 18, 2020

A number of retailers began harnessing Instacart to launch or enhance their same-day delivery services in the latter half of 2020, including Walmart , Best Buy , 7-Eleven and Bed Bath & Beyond. By adding Instacart, we give our athletes another same-day option, which is fast and reliable delivery to their homes.”. and Canada.

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Retail TouchPoints

JULY 28, 2021

Bloomberg , 2020). While suburban shopping malls and department stores have fallen victim to COVID, some smaller retail brands and local stores in walkable neighborhoods with a mix of uses, where people live, work, shop and relax, have thrived ( LA Times , 2020). Throughout 2020, major cities in the U.S. Kickfin , 2020).

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Retail TouchPoints

DECEMBER 5, 2023

31, 2024) as part of its multi-year modernization plan, including the unveiling of a “Store of the Future” in Mississauga, Ontario, the debut of the first Walmart Health Hub in Canada, more than $300 million spent on store remodels and renovations, and an expansion of the retailer’s fulfillment network to enhance the ecommerce experience.

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Inside Retail

APRIL 22, 2021

billion online in 2020, and many sellers experienced substantial growth in key categories, such as home goods, health and beauty. With marketplaces growing more than 80% globally in 2020, there will be even more options than ever for brands to connect with consumers. Fulfilment of the future. Shifting demographics.

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Retail TouchPoints

OCTOBER 29, 2020

To understand the threat landscape for the upcoming 2020 holiday season, it is important to understand the creative ways criminals target the convenient ecommerce features that were designed to benefit customers during the pandemic. in costs related to chargebacks, merchandise and remediation time and expense.

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Merchant Services Accounting Shipping Returns 152

Retail TouchPoints

NOVEMBER 4, 2021

In September 2021, the retailer partnered with Instacart to launch Kroger Delivery Now , a virtual convenience store fulfilled by Kroger that delivers items from a selection of 25,000 fresh groceries and household essentials in as little as 30 minutes. Kroger has been bolstering its omnichannel operations in recent months.

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Retail TouchPoints

DECEMBER 8, 2022

The stress of the pandemic sparked a surge in the wine, beer and spirits market: a 2020 RAND Corporation study found that alcohol consumption among adults 30 and older increased by 14%. However, beginning in late 2020, many people started to re-evaluate their habits and explore no- and low-alcohol (NA) beverage options.

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Retail TouchPoints

MAY 6, 2021

More than one-third of retailers say they are now heavily investing in flexible commerce platforms, where they might use their brick-and-mortar locations as fast-delivery warehouses in competition with the likes of Amazon, IDC says. But many retailers are seeing opportunities in using those locations as micro-fulfillment centers.

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Retail TouchPoints

AUGUST 16, 2021

Glossier will return to brick-and-mortar with three permanent locations scheduled to open this year. 20, followed by a new Los Angeles store in the fall and a London location in the winter. The retailer’s physical locations drew more than 1 million visitors in 2019 with an average conversion rate of 50%.

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Retail TouchPoints

MARCH 6, 2023

“ Our goals for growth in 2023 will look similar to the ones from 2022, with a major focus on meeting customers where they are: online, in-store, marketplaces, internationally, etc., ” said Andrew Sutton, Director of Fulfillment at Dr. Squatch, in an interview with Retail TouchPoints.

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Retail TouchPoints

JULY 1, 2020

billion during Q1 2020 as its revenue, hit by extended store closures, dropped to $3 billion from $5.5 However, nearly all locations have reopened since the quarter ended on May 2, and results at these locations have exceeded expectations. The first quarter of 2020 was challenging for the country, the industry and Macy’s Inc.,”

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Retail TouchPoints

MARCH 28, 2022

BJ’s Wholesale Club has partnered with DoorDash to offer on-demand grocery delivery from 226 locations across 17 states. By 2027, the global last mile delivery market is expected to reach more than $200 billion , nearly double what it was in 2020.

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Retail TouchPoints

SEPTEMBER 29, 2020

Customers selecting home delivery on the Bed Bath & Beyond and buybuy BABY websites will have their orders fulfilled in stores by personal shoppers working with Shipt , a division of Target. Available items and cutoff times for same-day deliveries ordered on the websites will vary by the shopper’s location.

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Retail TouchPoints

SEPTEMBER 3, 2021

Walmart first began testing a $12 minimum wage in 500 stores in early 2020. With no physical stores in any of the five boroughs, Instacart will fulfill orders from the area’s two closest locations, in Valley Stream, N.Y. In 2020, Walmart edged out Amazon as the leading grocery ecommerce retailer in the U.S.

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Retail TouchPoints

MARCH 2, 2021

The retailer has been pushing to make its stores more flexible during the pandemic, including the December 2020 move when Best Buy launched a four-store pilot in Minneapolis that reduced shoppable areas so the stores could better operate as fulfillment hubs. in fiscal 2020, well above the 17% growth experienced in 2019.

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Retail TouchPoints

JANUARY 11, 2021

year-on-year through September 2020, boosting ecommerce’s share of its total sales from 33% in 2019 to 59% during this period. year-on-year through September 2020, boosting ecommerce’s share of its total sales from 33% in 2019 to 59% during this period. Q3 2020 net sales for all channels climbed 25.3% year-on-year.

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Payment Services Location Fulfillment Customer Experience 243

Retail TouchPoints

OCTOBER 25, 2021

This follows on a huge bump in omnichannel fulfillment options spurred by the pandemic and ongoing product shortages. New local customers are finding us and giving us very positive feedback on the convenience of buying online and picking up at one of our locations.

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Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

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Retail TouchPoints

OCTOBER 13, 2020

With a focus on emerging technologies and innovative startups, the 2020 Retail Innovation Conference is featuring three Startup Innovation Lab sessions that will introduce attendees to a total of 20 tech innovators. Cook and Proctor will then announce the four cohort brands being honored by Cultivate in 2020.

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