Retail TouchPoints

SEPTEMBER 3, 2021

Walmart first began testing a $12 minimum wage in 500 stores in early 2020. The news comes on the heels of an announcement that Walmart plans to permanently hire 20,000 additional warehouse and supply chain workers. In 2020, Walmart edged out Amazon as the leading grocery ecommerce retailer in the U.S. and Secaucus, N.J.

Fulfillment 229

Fulfillment Location Planning Shopping 229

Retail TouchPoints

FEBRUARY 11, 2021

As the first step in a planned three-year, $250 million technology upgrade, Bed Bath & Beyond will deploy Oracle Cloud as its Enterprise Resource Planning (ERP) solution, providing the retailer with real-time financial, supply chain and merchandising solutions.

Inventory Management 173

Inventory Management Space Planning Fulfillment Planning 173

Retail TouchPoints

MAY 29, 2020

Q1 2020 financial results for Costco , Nordstrom and Abercrombie & Fitch encapsulate how three retail verticals — club, department and specialty apparel — are weathering the COVID-19 pandemic. Costco reported a successful quarter, while Nordstrom and Abercrombie discussed plans to handle the fallout. Costco posted a 7.3%

Department Stores 152

Department Stores Operating Expenses Store Operations Apparel 152

Retail TouchPoints

JULY 21, 2020

Walmart Canada is planning a $3.5 Adoption of curbside pickup has accelerated throughout the retail world during the pandemic, and Walmart Canada will expand the company’s Pickup offering to have it available at approximately 270 stores by the end of 2020. The equivalent in U.S. dollars is $2.58

Fulfillment 223

Fulfillment Payment Services Beauty and Health Checkout 223

Retail TouchPoints

MAY 20, 2021

The pay boost, taking effect June 6, 2021, will impact 8,000 part-time and full-time employees, approximately 90% of Under Armour’s store and fulfillment center workforce. The 3,000 open jobs, some of which are seasonal, include sales and stock positions as well as store managers, and the $15 minimum will apply to all of them. “We’re

Fulfillment 149

Fulfillment Planning Management Store Operations 149

Retail TouchPoints

MARCH 3, 2021

Target will build off its 2020 momentum by investing $4 billion annually in new store openings, remodels for existing stores and supply chain upgrades over the next several years, the retailer announced during an earnings call. billion invested in operations during 2020.

Fulfillment 188

Fulfillment Planning Shopping Location 188

Retail TouchPoints

FEBRUARY 23, 2021

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. The Polaris strategy proved to be a critical enabler of our performance in 2020, allowing us to adapt and innovate with agility during the pandemic,” said Gennette.

Department Stores 211

Department Stores Returns Jewelry Apparel 211

Retail TouchPoints

SEPTEMBER 29, 2020

Retailers seeking guidance as they look ahead to an uncertain Q4 will find plenty of solid, practical advice in the 2020 Retail Strategy and Planning series of webinars, now available on-demand. Prime Day and the Last Mile Will Shape Holiday 2020. and eBay offer opportunities for branded storefronts and content.

Payment Services 257

Payment Services Fulfillment Location Shipping 257

Retail TouchPoints

JUNE 7, 2022

Brok, who took the CEO job in September 2020, is a retail and brand veteran with more than 30 years’ experience, most recently as President of EMEA for Starbucks. Prior to that position Brok spent more than eight years at Nike , eventually serving as its VP, Global Product and Merchandising Operations and Analytics.

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Planning Location Shopping Point of Sale 310

Retail TouchPoints

FEBRUARY 28, 2022

Target implemented a $15 per hour minimum wage in June 2020 , fulfilling a promise to raise its rates made in 2017. Now Target’s starting wage range will be $15 – $24 for hourly store associates, supply chain facility workers and employees who work at its headquarters.

Fulfillment 220

Fulfillment Planning ATS Store Operations 220

Retail TouchPoints

APRIL 26, 2021

Besides trying to keep their stores sufficiently stocked, the biggest challenge for many grocery retailers in 2020 was trying to determine what shopper behaviors would remain in place post-pandemic. But not every brick-and-mortar grocery store is destined to become a micro-fulfillment center.

Promotions 275

Promotions Shopping Consumer Fulfillment 275

Retail TouchPoints

NOVEMBER 4, 2021

toy industry sales increased 11% in Q3 2021 from 2020, according to the NPD Group , driven by price increases, a continuation of pandemic lifestyles and fewer promotions. Adobe reports that out-of-stock messages are up 172% compared to January 2020 and up 360% from January 2019. Stressed Consumers Spread Out Spending with BNPL.

Consumer 260

Consumer Merchant Services Payment Services Drop-Shipping 260

Retail TouchPoints

MAY 23, 2022

After nearly a decade of underinvestment in its tech stack, FTD began making significant solution investments in early 2020 centered on its upgraded Mercury HQ (MHQ) solution. Part of FTD’s growth plan is to expand from the approximately 2,000 florist member customers currently using the platform to at least 5,000 within the next two years.

Payment Services 243

Payment Services Customer Experience Fulfillment Point of Sale 243

Retail TouchPoints

NOVEMBER 18, 2021

Last year, COVID-19 lockdowns that restricted shopping at brick-and-mortar stores sent shoppers online. Americans spent more money online during the 2020 holiday season than previously, with revenues growing 32% year-over-year and exceeding $188.2 A fast, flexible and responsive fulfilment process. Embrace the Need for Speed .

Supply Chain Management 233

Supply Chain Management Fulfillment Shipping Inventory Management 233

Retail TouchPoints

JULY 29, 2021

With stores closed for most of the year, ecommerce was the main driver of this growth. million for its FY 2020, compared to a loss of more than $200 million the previous year. The Toy Store of the Future. Games, puzzles, action figures and outdoor toys were especially popular. Most retailers in the U.S.

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Net Profit Fulfillment Boutique Outdoor 306

Retail TouchPoints

APRIL 19, 2023

Since launching its first non-food partnership in 2020 and the introduction of its dedicated Kids and Baby category in 2021, Uber’s grocery, retail and new verticals business has grown to more than 100,000 merchant partners. and Canada in a statement.

Accessories 234

Accessories Planning Consumer Shopping 234

Retail TouchPoints

MARCH 31, 2023

True Religion has partnered with Aurorae Group, owner of Evisu Group , for its long-planned expansion into China. Key elements include opening 65 freestanding and shop-in-shop stores by 2026 and offering its jeans and sportswear on China’s major ecommerce marketplaces.

Planning 188

Planning Marketing Shopping Store Operations 188

Retail TouchPoints

DECEMBER 14, 2020

However, retailers have risen to the occasion and adjusted their operations accordingly — and now they need to look to the future and plan for a post-pandemic future, according to the Enabling a Resilient & Connected Supply Chain in a Post-Pandemic World webinar from the IoT Consort i um and GS1 US. “I

Shopping 298

Shopping Merchant Services Fulfillment Returns 298

Retail TouchPoints

NOVEMBER 9, 2021

The retailer already has phased in the $15 per hour minimum wage across several markets and plans to hit this target nationally for both new and current associates by May 2022. Since the middle of 2020, several of the country’s largest retailers have taken steps to raise associates’ pay.

Planning 284

Planning Marketing Store Operations ATS 284

Retail TouchPoints

FEBRUARY 15, 2021

Even the best business plans expect some bumps along the road: financial insecurity among consumers, supply chain complications, a shortage of labor or reduced in-store traffic. Facing a near-apocalyptic situation, retailers have had to pivot quickly, creatively and competently in order to withstand the chaos of the 2020 economy.

Fulfillment 269

Fulfillment Checkout Store Layout Consumer 269

Retail TouchPoints

FEBRUARY 24, 2021

Spanish fashion retailer Encuentro Moda is deploying a radio frequency identification solution across its 125 stores, both to meet omnichannel requirements and to gain visibility into the stock availability at each store and throughout the supply chain. The rollout was completed in October 2020. Adding Real-Time Inventory Data.

Fulfillment 147

Fulfillment Point of Sale Fashion Fast Fashion 147

Mass Relators

MARCH 31, 2024

In this role, she will continue to support DG’s store operations team, which now encompasses more than 20,000 retail stores including pOpshelf and Mexico. Melanie Cook Brian Haug Brian Haug has been promoted to senior vice president, margin planning and analytics.

Promotions 52

Promotions Merchant Services Planning Beauty and Health 52

Retail TouchPoints

FEBRUARY 5, 2021

Holiday season 2020 has come to an end, so what now? As was mentioned earlier, the transaction does not start when the customer enters the store, and it does not end when the customer makes the purchase. Ultimately, planning for holiday season 2021 begins with the recap of holiday season 2020.

Payment Services 173

Payment Services Returns Specialty Retailers Promotions 173

365 Retail

NOVEMBER 3, 2023

Majestic’s fleet is integral to fulfilling the growing number of online orders and servicing its expanding B2B portfolio, which includes over 3,000 on-trade venues throughout the UK. Each of Majestic’s 207 stores operates with a dedicated delivery van, and 60% of orders placed on its website are dispatched from these local stores.

Fulfillment 109

Fulfillment Accounting Store Operations Shopping 109

Retail TouchPoints

JUNE 12, 2020

during Q1 2020, and unlike many other retailers that made up some of the difference with e-Commerce growth, its online sales, including rentals, fell 31.9%. The retailer also reported a same-store sales increase of 2.4%. However, the pandemic forced Tailored Brands to close all its shops and e-Commerce fulfillment centers in the U.S.

Payment Services 132

Payment Services Operating Expenses Fulfillment Planning 132

Retail TouchPoints

OCTOBER 14, 2020

They also provide an answer to some of the challenges created by the pandemic, as executives from Woodman’s Markets and Badger Technologies discussed during a session titled The Rise Of Robotics In Retail at the 2020 Retail Innovation Conference. The robots also can improve merchandising.

Marketing 266

Marketing Grocer Location Fulfillment 266

Retail TouchPoints

JUNE 10, 2020

“Prior to this crisis, our Signet team delivered results ahead of expectations for the fourth quarter and fiscal 2020. Last month, Signet began a phased store reopening plan. Of the more than 1,100 stores that have reopened, more than three-quarters.

Jewelry 149

Jewelry Fulfillment Advertising Location 149

Retail TouchPoints

MAY 12, 2021

As we continue to settle into the economic and psychological realities of COVID-19, businesses are evaluating what response tactics worked well in 2020 and where there’s room for improvement to ensure resilience going forward. It had been planned for years, but COVID-19 created significant urgency. Planning for Improvement.

Shopping 211

Shopping Checkout Location Planning 211

Mass Relators

JUNE 20, 2022

Simonsen joined Dollar General in 2013, and has held roles in store operations, procurement, pricing, business analytics and merchandising planning. He joined the DG real estate and development team in 2020 and most recently served as vice president of real estate.

Promotions 52

Promotions Management Employee Engagement Store Operations 52

Retail TouchPoints

OCTOBER 1, 2022

Now is the time for interested third parties to plan their strategy for entering the cannabis sector, according to Walsh. Sales rose from $13 billion in 2019 to $20 billion in 2020, and cannabis retailers’ status as essential businesses let them introduce new methods of selling to their customers. What are the challenges?

Customer Experience 301

Customer Experience Consumer Promotions Planning 301

Mass Relators

MAY 31, 2022

Simonsen joined Dollar General in 2013, and has since held roles of increasing responsibility in store operations, procurement, pricing, business analytics, and merchandising planning. He joined the DG real estate and development team in 2020 and most recently served as vice president of real estate.

Promotions 52

Promotions Employee Engagement Store Operations Management 52

Mass Relators

JANUARY 18, 2024

As chief operating officer, Fiddelke will oversee the retailer’s nearly 2,000 stores, its global supply chain network, fulfillment services including same-day delivery with Shipt, network capacity planning, enterprise operations, the teams responsible for building and remodeling Target stores and other facilities, and flight services.

Finance 52

Finance Accessories Apparel Fulfillment 52

Retail TouchPoints

AUGUST 12, 2020

But Hightimes Holdings President Paul Henderson is always on the lookout for more and better ways to connect customers with cannabis, so in recent months the company has focused on expanding its brick-and-mortar store footprint and launching a delivery network that will serve multiple California markets.

Planning 245

Planning Marketing Location Store Operations 245

Retail TouchPoints

JULY 20, 2020

The Groceries from Walmart service is currently available on the Yahoo Mail iOS app and desktop, with plans to add Android service later in 2020. Yahoo Mail users will get personalized grocery recommendations based on their Yahoo profiles. Yahoo is owned by Verizon Media.

Shopping 190

Shopping Checkout Consumer Location 190

Retail TouchPoints

AUGUST 16, 2021

market saw over $400B in returns in 2020. His question was too often met with silence, evoking that whole ‘a goal without a plan is just a wish’ maxim. We know too well, ‘If I can’t measure it, I can’t manage it,’ and that measurement should not terminate at fulfillment. whenever one of us brought up some amazing new idea.

Returns 336

Returns Drop-Shipping Consumer Apparel 336

Retail TouchPoints

JUNE 1, 2022

Shoppers are returning to stores, again. In the ChaseDesign Q1 Shopper Sentiment Survey, 85% of people said, “I plan to shop in physical stores more in 2022 than last year.” This drove the 18% sales growth last year in brick-and-mortar stores, while ecommerce sales grew 14%. By March 2022, this had declined to $8.7

Checkout 295

Checkout Location Shopping Consumer 295

Retail TouchPoints

NOVEMBER 17, 2021

In China alone, livestreaming sales were estimated at $66 billion in 2019 and $160 billion in 2020, and are projected to reach $300 billion in 2021, according to Bryan Amaral, Founder and CEO of Clientricity. Livestreaming is a rapidly growing practice to help omnichannel brands create a deeper connection with consumers in online ecosystems.

Consumer 295

Consumer Shopping Shipping Planning 295