Retail TouchPoints

OCTOBER 3, 2023

is betting big on going small, with plans to open up to 30 new small-format locations across the country in 2024. The planned expansion is in addition to the nearly 15 small-format stores that the retailer already operates. Macy’s Inc.

Planning 264

Planning Marketing Location Shopping 264

Retail TouchPoints

FEBRUARY 7, 2024

to serve its expanding store fleet. The retailer also has signed leases for planned new stores in four locations: Potomac Mills in Woodbridge, Va.; The new retail stores will total more than 128,000 square feet of retail selling space, offering the latest fashion trends and essentials as well as homewares and beauty items.

Planning 264

Planning Location Fashion Consumer 264

Retail TouchPoints

FEBRUARY 2, 2024

net sales decline in Q4 2023, Tractor Supply still plans to open up to 95 brick-and-mortar stores in 2024, as well as complete its 10th distribution center. Comp store sales in Q4 dipped 4.2% ; for the full year of 2023, Tractor Supply’s net sales increased 2.5% , while comp store sales remained even with the prior year.

Planning 265

Planning Location Store Operations Fulfillment 265

Retail TouchPoints

APRIL 5, 2023

Walmart plans to introduce automation at nearly two-thirds of its stores and aims to have approximately 55 % of its fulfillment center volume move through automated facilities by the end of fiscal 2026.

Planning 244

Planning Fulfillment Returns Advertising 244

Retail TouchPoints

APRIL 25, 2024

Mall operator Simon revealed big plans to expand its Woodbury Common Premium Outlet center in Fall 2023, including the addition of 155,000 square feet of retail stores and restaurants, a 200 -key luxury hotel, a second parking facility and upgraded amenities.

Inventory Management 262

Inventory Management Customer Experience Fulfillment Shopping 262

Retail TouchPoints

NOVEMBER 14, 2023

Circuit City has launched a Series A funding round along with plans for alliances with national companies, though it did not identify which companies will be involved. The integrations are slated to begin online and in select locations this year, with a more expansive rollout planned for 2024.

Planning 275

Planning Shopping Location Consumer 275

Retail TouchPoints

APRIL 8, 2024

Boisson has filed for Chapter 11 bankruptcy protection and shuttered its eight brick-and-mortar stores, according to multiple media reports and a LinkedIn blog post by Boisson founder Nicholas Bodkins. The non-alcoholic (NA) beverage brand plans to continue operating as a wholesaler and a DTC ecommerce retailer.

Wholesale 264

Wholesale Fulfillment Planning Location 264

Retail TouchPoints

NOVEMBER 29, 2022

stores, to distribution center-based fulfillment of large items like riding mowers, grills and furniture. CEO Marvin Ellison, speaking during a recent conference call discussing the home improvement retailer’s Q3 financial results, revealed that Lowe’s is on track to change over its entire store base to this model by the end of 2023.

Fulfillment 298

Fulfillment Markdowns Store Operations Customer Experience 298

Retail TouchPoints

JUNE 29, 2023

The company also has been making efforts to expand the availability of its offerings; Shipt revealed plans to add SNAP EBT to its payment options in September 2022 and debuted its LadderUp initiative supporting food access and local businesses in February 2023.

Planning 278

Planning Payment Services Store Operations Customer Experience 278

Retail TouchPoints

MAY 10, 2022

Taking a proactive approach in planning for and responding to severe weather volatility will help safeguard any business’s reputation — and long-term growth potential. That said, a common concern in the retail and hospitality space is how to efficiently maintain operations in the face of a severe weather event.

Planning 282

Planning Location Fulfillment Management 282

Retail TouchPoints

JUNE 30, 2023

Freshippo also has established strategic partnerships with 13 global retail groups, international brands, global associations and consulting companies in Shanghai and announced plans to set up eight purchasing centers globally.

Planning 278

Planning Supermarket Consumer Store Operations 278

Retail TouchPoints

AUGUST 22, 2023

Macy’s appears to be embracing this new format: while earlier incarnations of the smaller stores have been bannered as Market by Macy’s, these stores will simply be named Macy’s. The retailer had announced plans to expand its off-mall presence with additional smaller-format stores in May 2023.

Planning 243

Planning Fashion Location Marketing 243

Retail TouchPoints

JULY 29, 2020

The second prong was replacing foundational systems, such as the company’s legacy enterprise resource planning (ERP) system. “It The platform connects into Salesforce Commerce Cloud, providing a unified view of e-Commerce and store operations at both the store and headquarters level. “We

Planning 308

Planning Wholesale Customer Experience Store Operations 308

Retail TouchPoints

JANUARY 17, 2024

Ikea , which debuted its Plan and Order Point store format in Dallas in November 2023 , will add four additional locations this year, with more to follow. Smaller than traditional Ikea brick-and-mortar locations, these stores offer design consultations and serve as customer pickup points.

Planning 147

Planning Location Accounting Shopping 147

Retail TouchPoints

FEBRUARY 27, 2024

has unveiled its Bold New Chapter strategy, signaling a major shift for the iconic department store retailer. Macy’s plans to close 150 underproductive nameplate stores — approximately 50 this year alone — and continue its expansion of smaller-format stores as it prioritizes investment in about 350 go-forward locations.

Location 278

Location Department Stores Fulfillment Planning 278

Retail TouchPoints

JANUARY 18, 2024

Current COO John Mulligan announced his retirement plans in October 2023. As COO, Fiddelke will oversee Target’s nearly 2,000 stores, its global supply chain network, fulfillment services, network capacity planning, enterprise operations and the teams responsible for building and remodeling Target stores and facilities.

Fulfillment 261

Fulfillment Finance Accessories Apparel 261

Retail TouchPoints

NOVEMBER 27, 2023

Ikea will open a Plan and Order Point as its third store in the Dallas-Fort Worth market on Nov. The 10,800-square-foot location in Southlake joins two large-format stores in Frisco and Grand Prairie, Texas. In April 2023 the retailer revealed plans to invest more than $2.2 billion to enhance U.S.

Planning 147

Planning Marketing Customer Experience Location 147

Retail TouchPoints

JANUARY 12, 2022

Home discount retailer Big Lots is returning to expansion mode after more than a decade of flat store growth, with plans to open as many as 500 new stores in the next six to seven years. Big Lots currently operates 1,431 stores across the U.S.

Planning 182

Planning Checkout Finance Returns 182

Retail TouchPoints

MARCH 26, 2024

Academy Sports + Outdoors will open up to 17 new stores during its 2024 fiscal year, which began Feb. The first two stores are in the Raleigh suburb of Knightdale, N.C., The retailer currently operates 283 stores across 18 states. which opened on March 22, and the Indianapolis-area Greenwood, Ind.,

Outdoor 264

Outdoor Planning Apparel Store Operations 264

Retail TouchPoints

SEPTEMBER 8, 2023

Kroger and Albertsons will sell 413 stores across 17 states and the District of Columbia, along with eight distribution centers, two offices and five private label brands, to C&S Wholesale Grocers for approximately $1.9 billion in cash.

Planning 274

Planning Grocer Wholesale Payment Services 274

Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

Planning 130

Planning Beauty and Health Payment Services Checkout 130

Retail TouchPoints

APRIL 19, 2023

The changes at the top follow a global talent search that was initiated in August 2022 in anticipation of Robert Sawyer’s planned retirement as Loblaw COO at the end of 2023. Weston will remain as Chair of the Loblaw board of directors as well as CEO and Chair of the board of directors for parent company George Weston Ltd.

Planning 271

Planning Supermarket Shopping Store Operations 271

Retail TouchPoints

JUNE 8, 2022

Convenience store operator Alimentation Couche-Tard has announced that is hiring for more than 25,000 positions at its more than 14,100 Circle K and Couche-Tard stores and support centers across North America, Europe and Asia. Canada and Europe over the next three years.

Employee Engagement 297

Employee Engagement Checkout Store Operations Fulfillment 297

Retail TouchPoints

FEBRUARY 8, 2023

The Vitamin Shoppe has opened the first of a planned dozen+ new franchise stores this year in Valparaiso, Ind. After announcing its ambitious franchising plans in May 2021, the retailer converted an existing Greensboro, N.C. The next new franchise store, scheduled to open this spring, will be in Tempe, Ariz.,

Planning 256

Planning Location Checkout Marketing 256

Retail TouchPoints

SEPTEMBER 23, 2022

The retailer is hoping the higher starting wage range it announced in February 2022 , $15 to $24 per hour, will streamline its holiday hiring plans despite ongoing labor shortages. the 40,000 employees that Walmart plans to add to its payroll for the holiday sales season. Target’s target is 2.5X

Planning 258

Planning Shopping Store Operations Fulfillment 258

Retail TouchPoints

MAY 10, 2022

Expansion plans include the first IKEA stores in Stockholm and Toronto, which were specially designed to operate in busy downtown locations. Additional expansion plans for Canada include opening a new distribution center in Quebec and a planning studio in Montreal. Ingka Group also is investing nearly €1.2

Planning 286

Planning Location Shipping Management 286

Retail TouchPoints

MARCH 14, 2024

The Home Depot plans to open four new distribution centers designed specifically for the needs of its professional customers in the first half of 2024. Over the last several years, we have been investing to deliver a faster, more convenient, differentiated experience for our pros.

Fulfillment 262

Fulfillment Management Marketing Location 262

Retail TouchPoints

OCTOBER 9, 2023

The presence of kiosks linking buyers to the online store The ability to ship from other stores and warehouses Your store going dark completely, becoming a micro-distribution center (DC)? When we talk about omnichannel order fulfillment , there can be a mistake in thinking it’s just about online.

Fulfillment 306

Fulfillment Shipping Suggestive Selling Management 306

Retail TouchPoints

APRIL 18, 2023

He will be tasked with implementing new technologies including a modern ERP platform, a headless ecommerce solution, new finance and operations planning tools and a new product lifecycle management platform.

Finance 344

Finance Fulfillment Planning Management 344

Retail TouchPoints

SEPTEMBER 28, 2020

Ecommerce execution will lean more heavily on store-based fulfillment. Holiday hires will help retailers leverage their store-based omnichannel fulfillment capacity through buy online, pick up in-store (BOPIS), curbside pickup, home delivery and ship-from-store services. 13-14 , will kick off the season.

Fulfillment 306

Fulfillment Department Stores Shipping Planning 306

Retail TouchPoints

AUGUST 12, 2022

Ace Hardware operates under a retailer-owned cooperative model in which local entrepreneurs own their local store operation and become part of a limited number of shareholders of Ace Hardware Corporation. “We That’s in addition to the more than 2.5 million square feet that the company has added over the past four years.

Planning 245

Planning Store Operations Location ATS 245

Retail TouchPoints

AUGUST 28, 2023

But BOPIS is projected to drive $28 billion in incremental in-store sales this holiday season, and Salesforce reported that 39% of online shoppers seek out a BOPIS option. BOPIS’ value increases even more after holiday shipping cutoff dates, when as many as one in three orders are fulfilled via BOPIS.

Returns 245

Returns Fulfillment Shipping Checkout 245

Retail TouchPoints

JULY 5, 2022

In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey. Prediction 2: Diversification of fulfillment services will be key to omnichannel success. The store has become a central hub for omnichannel fulfillment.

Fulfillment 277

Fulfillment Social Commerce Customer Retention Consumer 277

Retail TouchPoints

JANUARY 13, 2023

Lululemon is in the process of rolling out a cloud-based RFID inventory management solution to its 600+ stores globally that will help the retailer optimize its in-store product assortments. Having a fully mobile cloud solution in our stores greatly contributes to this experience.

Inventory Management 288

Inventory Management Fulfillment Planning Management 288

Retail TouchPoints

AUGUST 19, 2021

They’re the place a consumer “has to go to” because of lack of planning or for essential purposes only. Stores are, quite simply, expensive to operate. From a logistical standpoint, every product sees a minimum of eight physical touch points between its manufacturer and the store shelf.

Fulfillment 264

Fulfillment Management Shipping Consumer 264

Retail TouchPoints

JANUARY 19, 2023

Department of Labor’s Occupational Safety and Health Administration (OSHA) has cited Amazon for workplace safety violations at three of its warehouses, a decision that Amazon said it will appeal. Amazon facilities in Deltona, Fla., Waukegan, Ill. and New Windsor, N.Y. all received hazard alert letters on Jan.

Planning 289

Planning ATS Shipping Location 289

Retail TouchPoints

JULY 21, 2020

store, and it plans to open 70 more brick-and-mortar locations in 2020. Four of those new stores will be in the greater Phoenix area, representing a new market for Aldi , as well as its first locations in Arizona. The new DC also will support Aldi stores in southern Alabama and the Florida Panhandle. in a statement.

Location 229

Location Planning Supermarket Marketing 229