Retail TouchPoints

NOVEMBER 4, 2021

toy industry sales increased 11% in Q3 2021 from 2020, according to the NPD Group , driven by price increases, a continuation of pandemic lifestyles and fewer promotions. Adobe reports that out-of-stock messages are up 172% compared to January 2020 and up 360% from January 2019. Stressed Consumers Spread Out Spending with BNPL.

Consumer 260

Consumer Merchant Services Payment Services Drop-Shipping 260

Retail TouchPoints

DECEMBER 22, 2020

Customers can schedule returns via the new Carrier Pickup by FedEx service for products that have been shipped and sold by Walmart.com, using either the website or the Walmart app. Customers without access to a printer at home can choose the “Drop off at FedEx” return method.

Returns 222

Returns Drop-Shipping ATS Shipping 222

Retail TouchPoints

NOVEMBER 3, 2020

In terms of overall sales, I’ve seen predictions for 2020 ranging from flat with 2019 to a 2% to 3% increase. Retailers that buy a bit more selectively can put less product in the store, and hold back more for direct-to-consumer (DTC) fulfillment. The worst thing you can do is take the order and not be able to ship it.

Drop-Shipping 183

Drop-Shipping Merchant Services Fulfillment Shipping 183

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. Retailers across the U.S. This is the time for retailers.

Returns 279

Returns Merchant Services Drop-Shipping Consumer 279

Retail TouchPoints

SEPTEMBER 22, 2022

There’s also the hidden cost around omnichannel operations. After a couple of years of getting really scrappy to leverage the store in new and creative ways, particularly around fulfillment, retailers are looking to figure out how to automate and create scale. But the hidden costs will be around the store and marketing.

Promotions 232

Promotions Fulfillment Inventory Management Drop-Shipping 232

Retail TouchPoints

AUGUST 16, 2021

market saw over $400B in returns in 2020. This was rendered possible as retailers and brands offered low-cost shipping, unlimited holding periods and easy returns. We know too well, ‘If I can’t measure it, I can’t manage it,’ and that measurement should not terminate at fulfillment.

Returns 336

Returns Drop-Shipping Consumer Apparel 336