Retail TouchPoints

MARCH 10, 2021

Fulfillment was a key driver during the ecommerce-driven final quarter of 2020. Amazon in particular invested more than $60 billion in shipping alone in 2020, helping it maintain blazing fast delivery times, but O’Shea believes its lack of a significant physical store footprint will cause it to lag behind the competition to some degree.

Fulfillment 243

Fulfillment Drop-Shipping Apparel Shipping 243

Retail TouchPoints

OCTOBER 28, 2021

Add this product surplus to heightened consumer concern about shipping times and product availability, and you have all the makings of a secondhand-heavy holiday season. Collectively, that would account for approximately $69.2 faster than offline resale and accounting for the majority of all resale by 2026. billion this year.

Shipping 274

Shipping Consumer Accounting Apparel 274

Retail TouchPoints

DECEMBER 22, 2020

Customers can schedule returns via the new Carrier Pickup by FedEx service for products that have been shipped and sold by Walmart.com, using either the website or the Walmart app. Associates there will scan the QR code, print a return label and ship the product back to Walmart.

Returns 214

Returns Drop-Shipping ATS Shipping 214

Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. BOPIS (buy online, pick up in-store) took off in 2020, led by curbside pick-up (BOPAC) increasing 208% by the beginning of May. One-third think seven-day free shipping is ‘acceptable.’ on average.

Consumer 310

Consumer Drop-Shipping Shipping Returns 310

Inside Retail

APRIL 22, 2021

billion online in 2020, and many sellers experienced substantial growth in key categories, such as home goods, health and beauty. In the US, for example, eMarketer reports that D2C sales now account for 33% of Nike’s revenue. . Australians spent an unprecedented $50.46 Fulfilment of the future. And now’s the time to get ahead.

Fulfillment 299

Fulfillment Beauty and Health Advertising Accounting 299

Inside Retail

JUNE 27, 2022

Since 2020, the global logistics industry has seemingly gone off the rails. Both 2020 and 2021 saw record-breaking levels of consumer demand brought about by the pandemic and subsequent lockdowns. Unfortunately, this could continue to affect shipping through this year’s holiday season. A softening of consumer demand .

Shipping 130

Shipping Consumer Shopping Accounting 130

Retail Focus

FEBRUARY 17, 2022

Californian lifestyle fashion brand, Pacsun , doubled its ship completes by better anticipating online demand and intelligently leveraging its stores as ecommerce fulfilment centres, partnering with antuit.ai , a leader in AI-powered SaaS solutions for consumer products and retail insights and now part of Zebra Technologies.

Markdowns 130

Markdowns Fulfillment Shipping Fashion 130

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. K eep bots out of your customers’ accounts and checkout.

Merchant Services 256

Merchant Services Accounting Payment Services Returns 256

Retail TouchPoints

DECEMBER 1, 2020

The shift will give these stores more space for staging in-store pickup and additional support for ship-from-store transactions. The new store models build on Best Buy’s existing fulfillment model, which includes 250 designated ship-from-store locations and plans to add 90 more during the holiday period.

Fulfillment 149

Fulfillment Shipping Location Accounting 149

Inside Retail

AUGUST 22, 2021

As shown in the study, Australian consumers have consistently reported lower spending hesitancy on e-commerce platforms since 2020 as a result of Covid-19. “In So by leveraging the information in this report, retailers can take more control of their e-commerce operations and automate a lot of those shipping challenges.”.

Shopping 173

Shopping Shipping Merchant Services Consumer 173

Retail TouchPoints

NOVEMBER 4, 2022

These challenges must not only be accounted for but solved quickly and cheaply. Global ecommerce sales are set to top $5 billion this year and parcel volumes are expected to swell to 175 million parcels shipped. Today’s consumers expect fast, free deliveries.

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Shipping Fulfillment Consumer Shopping 249

Retail TouchPoints

APRIL 12, 2024

Back in 2020, Walgreens was sued in class action for improperly taxing protective face masks in Pennsylvania. A few years back, an attorney sued several wineries for allegedly not collecting sales tax on shipping charges in Illinois. He has been listed among Accounting Today’s Top 100 Most Influential people for four years.

Payment Services 182

Payment Services Checkout Shipping Point of Sale 182

Retail TouchPoints

NOVEMBER 4, 2021

toy industry sales increased 11% in Q3 2021 from 2020, according to the NPD Group , driven by price increases, a continuation of pandemic lifestyles and fewer promotions. Adobe reports that out-of-stock messages are up 172% compared to January 2020 and up 360% from January 2019. Stressed Consumers Spread Out Spending with BNPL.

Consumer 256

Consumer Merchant Services Payment Services Drop-Shipping 256

Retail TouchPoints

FEBRUARY 22, 2021

The mass store closures prompted by COVID-19 in spring 2020 could have spelled disaster for equestrian specialty brand Kerrits , which had operated as a wholesale-only business for over 25 years. The growth from April (2020) was exponential for overall revenue for the business and revenue from email.

Wholesale 221

Wholesale Accounting Marketing Outdoor 221

Retail TouchPoints

FEBRUARY 4, 2021

Amazon placed an order for 100,000 electric vans from Rivian in August 2020, and the first part of the fleet will begin making deliveries in 15 cities over the course of 2021, starting with Los Angeles. By 2020, ML tools changed the packaging mix significantly, reducing the use of boxes from 69% to 42% of items.

Shipping 174

Shipping Accounting Returns Planning 174

Retail TouchPoints

MARCH 21, 2024

Amazon ’s Prime membership has been paying dividends for the company for decades, and after Walmart followed suit with Walmart+ in 2020 , it was only a matter of time before Target entered the mix. Leveraging (and Raising the Profile of) Shipt As with its competitive predecessors , fast, free shipping is a cornerstone of Target Circle 360.

Consumer 226

Consumer Shipping Planning ATS 226

Store Growers

DECEMBER 22, 2020

Last Updated on December 22, 2020. Those early conversations about stock levels or shipping back in August are now far behind us, and the numbers have been put on the board. But before we do that, it’s time to take a break and look back at 2020. Top Google Ads Articles 2020. The end of the year is coming close.

Advertising 41

Advertising Shopping Shipping Accounting 41

Retail TouchPoints

JUNE 11, 2020

Staff members at the closed stores will be offered new roles with the company, such as handling fulfillment of ship-from-store orders. The retailer expects online sales to account for 25% of its total by 2022, up from 14% in fiscal 2019. Like many retailers, Inditex struggled during Q1 2020. Sales fell 44% to €3.3

Fulfillment 205

Fulfillment Shipping Accounting Planning 205

Retail TouchPoints

FEBRUARY 4, 2021

Before the NotPetya attack rampaged through Europe in 2017, affecting companies including FedEx and shipping giant Maersk, few people would have thought a vulnerability in a piece of accounting software could create such devastation. Critical vulnerabilities can be found in unexpected places. Those trends are set to continue in 2021.

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Payment Services Shipping Accounting Management 297

Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Brick-and-mortar sales — which will account for 81.2% Winter elements have historically been unkind to packages, which as a side note is why shipping insurance is a good idea during the winter. of total U.S. Consumers Want Options.

Drop-Shipping 154

Drop-Shipping Shipping Consumer Planning 154

Retail Gazette

JANUARY 30, 2024

in the 12 weeks to 21 January, accounting for 15.7% ” Kantar figures show that items bought on offer accounted for 27% of all grocery spending in January versus 32% last month. . ” Kantar figures show that items bought on offer accounted for 27% of all grocery spending in January versus 32% last month. on last year.

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Supermarket ATS Grocer Accounting 67

Retail TouchPoints

AUGUST 5, 2022

Fraudsters are getting more sophisticated and are using a variety of tactics, such as identity theft, chargeback fraud , “silent” fraud, account takeovers and “pharming,” complicating organizations’ ability to detect these incidents. Forter’s Fraud Attack Index found that BOPIS fraud attacks increased by 55% in 2020.

Merchant Services 239

Merchant Services Returns Shipping Payment Services 239

Retail TouchPoints

NOVEMBER 9, 2021

” Building on the platform’s Certified Refurbished program, which debuted in October 2020, eBay Refurbished now includes multiple condition grades and a wider range of price points on like-new products.

Returns 271

Returns Sporting Goods Accessories Consumer 271

Retail TouchPoints

JULY 26, 2022

While shopping sprees leading up to Black Friday happened before 2020, more shoppers bought in early November over the last two years due to inventory and supply chain issues. For example, store associates should get measured on fulfillment metrics if they are picking and shipping. Shoppers will Buy Even Earlier to Avoid Price Hikes.

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Drop-Shipping Fulfillment Consumer Shipping 270

Inside Retail

JULY 20, 2021

He was speaking to Reuters from the Pacific Ocean as his ship now heads to Australia. They are among about 100,000 seafarers stranded at sea beyond their regular stints of typically 3-9 months, according to the International Chamber of Shipping (ICS), many without even a day’s break on land. People are desperate. seafaring convention.

Merchant Services 130

Merchant Services Shipping Management Supermarket 130

Inside Retail

FEBRUARY 11, 2024

During her time at Lululemon, which spanned 13 years from 2012 to 2020, Shaughnessy led over 40 stores and oversaw the brand’s national wholesale and community presence in ANZ. Team development The LSKD team prides itself on actively creating a learning culture that encourages collaboration and accountability.

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Planning Drop-Shipping Customer Experience Wholesale 264

Retail TouchPoints

OCTOBER 20, 2021

It would be easy to assume the retail industry coming out of 2020 was in dire straits. On the other hand, some businesses, such as home improvement stores, actually saw sales increase throughout the pandemic and began course-correcting their retail footprints to account for more online traffic.

Sporting Goods 248

Sporting Goods Accounting Promotions Consumer 248

Retail TouchPoints

SEPTEMBER 29, 2020

Retailers seeking guidance as they look ahead to an uncertain Q4 will find plenty of solid, practical advice in the 2020 Retail Strategy and Planning series of webinars, now available on-demand. Brands are trying to do the same amount of work, or more work, with less,” said Jessica Amenta, Account Director of Reality Interactive.

Payment Services 250

Payment Services Fulfillment Location Shipping 250

Inside Retail

NOVEMBER 22, 2021

A number of craft brewers not only offer curbside pickup but deliver four-packs and six-packs, not just cases, to consumers using their sales teams, particularly if the sales representatives are not able to be out on the road calling on accounts. Some wineries offer consumers free shipping for “lockdown packs”.

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Specialty Retailers Accounting Outdoor Consumer 130

Retail TouchPoints

SEPTEMBER 2, 2020

In fact, alcohol was one of the fastest-growing categories in e-Commerce channels, according to Nielsen research : from the first week of March to June 27, 2020, online sales grew 309% over the same period year. In 2020, Vivino’s sales have shown massive year-over-year growth, growing 2X from March to June.

Merchant Services 223

Merchant Services Shopping Customer Experience Shipping 223

Inside Retail

MARCH 15, 2023

Increases in cost of shipping both for raw materials inbound to Brazil plus outbound finished goods to our markets were a big factor for some of 2021 and much of 2022, but things have mostly normalised now,” he added. As shipping rates reduce it is important for businesses to have a dynamic view on their costs,” he elaborated.

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Drop-Shipping Fulfillment Shipping Fashion 130

Retail TouchPoints

NOVEMBER 9, 2023

Since it debuted in 2020, Bookshop.org (which is run as a nonprofit) has raised more than $28 million on behalf of independent book sellers in the U.S., This is what enables the site to offer competitive shipping speeds and pricing. Bookshop.org profit split 2020-2021.

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Shopping Fulfillment Accounting Promotions 291

Retail TouchPoints

DECEMBER 3, 2020

Retailers and industry experts have been forecasting a 2020 holiday season dominated by ecommerce almost since the world started taking COVID-19 seriously, and results from “Cyber Weekend,” or BFCM (Black Friday/Cyber Monday), effectively made their case. Mobile continued strong on Cyber Monday, accounting for 37% of that day’s sales.

Drop-Shipping 175

Drop-Shipping Consumer Merchant Services Shipping 175

Inside Retail

FEBRUARY 7, 2022

Through an Instagram account called ‘Outta The Gloss’, the group detailed their grievances and urged a boycott. The company had laid off 200 retail staff after permanently shuttering all of Glossier’s bricks-and-mortar stores in 2020 due to the pandemic. Allegations of racism and toxic work culture.

Wholesale 130

Wholesale Accounting Advertising Shipping 130

Retail TouchPoints

OCTOBER 21, 2021

But seller uptake was slow — at the end of 2020, Google Shopping had approximately 8,000 sellers, according to Marketplace Pulse. In July 2020 Google eliminated commissions and fees , making it free for merchants to not only list their products on Google but also to highlight deals and discounts. digital ad revenue (up from 7.8%

Merchant Services 290

Merchant Services Advertising Shopping Drop-Shipping 290

Retail TouchPoints

SEPTEMBER 9, 2020

According to thredUP ’s 2020 Resale Report , “online thrifting is a bright spot in the broader COVID retail slump. In the wake of COVID-19, resale of high-value jewelry increased 22X more than low-value jewelry in May and June 2020 as compared to March and April, according to the 2020 Resale Report from The RealReal.

Jewelry 186

Jewelry Drop-Shipping Consumer Accounting 186

Retail TouchPoints

SEPTEMBER 28, 2020

Seasonal hiring provides a window into retailers’ priorities, and 2020 demonstrates both the COVID-19-powered growth in ecommerce and the need to operate stores and supply chains safely. More and more, retailers’ last-mile efforts are tied in with shipping and delivery companies. Fulfillment Crunch Will Affect Delivery Cutoff Dates.

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Fulfillment Department Stores Shipping Planning 298