Mass Relators

APRIL 23, 2024

In April of 2020, when the pandemic shut down the industry, ECRM shifted to virtual meetings — initially using Zoom, then in June 2020 launching its proprietary platform, ECRM Connect, and its Sessions remained virtual through the middle of last year.

Returns 52

Returns Shipping Location Supermarket 52

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. More Online Sales Means More Returns.

Returns 270

Returns Merchant Services Drop-Shipping Consumer 270

Retail TouchPoints

OCTOBER 4, 2021

As the United Kingdom hastened to exit from the European Union, restricting access to the European single market that accounted for 50% of imported goods, supply chain disruption was inevitable for UK businesses dependent on EU suppliers. Brexit functioned as the initial trigger for many European HGV drivers to return to their home towns.

Shipping 232

Shipping Supermarket Accounting Consumer 232

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. K eep bots out of your customers’ accounts and checkout.

Merchant Services 254

Merchant Services Accounting Payment Services Returns 254

Inside Retail

OCTOBER 20, 2021

We changed our shipping threshold – free standard and express. TW: We are looking at rolling out click-and-collect and ship-from-store, which is not a consistent offering we’ve had for customers. TW: Previous to administration [in 2020], we had 26 stores and nowadays we have 10. We were able to reinstate PayPal.

Returns 246

Returns Wholesale Shipping Management 246

Retail TouchPoints

NOVEMBER 9, 2021

Additionally, Liquidity Services , which operates a B2B ecommerce marketplace for surplus business and government goods, has launched a new consumer-facing omnichannel marketplace called AllSurplus Deals for returned and overstock goods.

Returns 270

Returns Sporting Goods Accessories Consumer 270

Retail Focus

FEBRUARY 17, 2022

Californian lifestyle fashion brand, Pacsun , doubled its ship completes by better anticipating online demand and intelligently leveraging its stores as ecommerce fulfilment centres, partnering with antuit.ai , a leader in AI-powered SaaS solutions for consumer products and retail insights and now part of Zebra Technologies.

Markdowns 130

Markdowns Fulfillment Shipping Fashion 130

Retail TouchPoints

MARCH 3, 2022

billion on Cyber Monday 2020 , while Singles Day in November 2021 in China drove $139 billion in sales for two of that country’s major online shopping platforms. That includes frictionless payments and checkout and fast shipping options. Account takeover fraud trends pose additional risks. Consider that in the U.S.,

Merchant Services 213

Merchant Services Drop-Shipping Payment Services Shipping 213

Retail TouchPoints

AUGUST 5, 2022

Fraudsters are getting more sophisticated and are using a variety of tactics, such as identity theft, chargeback fraud , “silent” fraud, account takeovers and “pharming,” complicating organizations’ ability to detect these incidents. Forter’s Fraud Attack Index found that BOPIS fraud attacks increased by 55% in 2020.

Merchant Services 237

Merchant Services Returns Shipping Payment Services 237

Inside Retail

APRIL 22, 2021

billion online in 2020, and many sellers experienced substantial growth in key categories, such as home goods, health and beauty. In the US, for example, eMarketer reports that D2C sales now account for 33% of Nike’s revenue. . According to one recent survey from ShipStation, 66% of consumers prefer contactless returns.

Fulfillment 299

Fulfillment Beauty and Health Advertising Accounting 299

Inside Retail

JUNE 27, 2022

Since 2020, the global logistics industry has seemingly gone off the rails. Both 2020 and 2021 saw record-breaking levels of consumer demand brought about by the pandemic and subsequent lockdowns. Unfortunately, this could continue to affect shipping through this year’s holiday season. A softening of consumer demand .

Shipping 130

Shipping Consumer Shopping Accounting 130

Retail TouchPoints

FEBRUARY 4, 2021

Amazon is seeing returns on its sustainability investments, particularly for its electric delivery van pilot and machine learning (ML)-powered reductions in packaging weight. By 2020, ML tools changed the packaging mix significantly, reducing the use of boxes from 69% to 42% of items. Electric Delivery Vans Launching in 15 Cities.

Shipping 174

Shipping Accounting Returns Planning 174

Retail TouchPoints

NOVEMBER 4, 2022

These challenges must not only be accounted for but solved quickly and cheaply. Global ecommerce sales are set to top $5 billion this year and parcel volumes are expected to swell to 175 million parcels shipped. Including sustainable delivery options and offering free, easy returns can take that even farther.

Shipping 247

Shipping Fulfillment Consumer Shopping 247

Retail TouchPoints

FEBRUARY 22, 2021

The mass store closures prompted by COVID-19 in spring 2020 could have spelled disaster for equestrian specialty brand Kerrits , which had operated as a wholesale-only business for over 25 years. The growth from April (2020) was exponential for overall revenue for the business and revenue from email.

Wholesale 219

Wholesale Accounting Marketing Outdoor 219

Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Brick-and-mortar sales — which will account for 81.2% Regardless, these communications will be crucial to whether holiday customers return throughout 2021. of total U.S. holiday retail — are expected to decline 4.7%

Drop-Shipping 153

Drop-Shipping Shipping Consumer Planning 153

Store Growers

APRIL 1, 2022

Having your Google Merchant Center account suspended can be a death sentence for your business. Most of the time, they are also clueless as to why their account got suspended. In this guide, we’ll take a look at the possible reasons why your Google Merchant Center account was suspended and look at some ways to fix this.

Merchant Services 36

Merchant Services Accounting Payment Services Advertising 36

Inside Retail

FEBRUARY 11, 2024

During her time at Lululemon, which spanned 13 years from 2012 to 2020, Shaughnessy led over 40 stores and oversaw the brand’s national wholesale and community presence in ANZ. Team development The LSKD team prides itself on actively creating a learning culture that encourages collaboration and accountability.

Planning 264

Planning Drop-Shipping Customer Experience Wholesale 264

Retail TouchPoints

MAY 5, 2021

The COVID-induced ecommerce boom of 2020 saw online sales climb across almost all categories last year, including some unexpected ones. Of course, there are reasons why certain kinds of products haven’t been as quick to become ecommerce mainstays — mailing a live tree will never be as simple as shipping at T-shirt, for example.

Returns 268

Returns Consumer Marketing Comparison Shopping 268

Retail TouchPoints

OCTOBER 20, 2021

It would be easy to assume the retail industry coming out of 2020 was in dire straits. On the other hand, some businesses, such as home improvement stores, actually saw sales increase throughout the pandemic and began course-correcting their retail footprints to account for more online traffic.

Sporting Goods 247

Sporting Goods Accounting Promotions Consumer 247

Retail TouchPoints

JULY 26, 2022

While shopping sprees leading up to Black Friday happened before 2020, more shoppers bought in early November over the last two years due to inventory and supply chain issues. While we predict that ASP will increase monthly between 8% and 12% for the remainder of 2022, there is a silver lining for holiday shoppers: the return of discounting.

Drop-Shipping 268

Drop-Shipping Fulfillment Consumer Shipping 268

Inside Retail

JULY 20, 2021

He was speaking to Reuters from the Pacific Ocean as his ship now heads to Australia. They are among about 100,000 seafarers stranded at sea beyond their regular stints of typically 3-9 months, according to the International Chamber of Shipping (ICS), many without even a day’s break on land. People are desperate. seafaring convention.

Merchant Services 130

Merchant Services Shipping Management Supermarket 130

Retail TouchPoints

OCTOBER 21, 2021

But seller uptake was slow — at the end of 2020, Google Shopping had approximately 8,000 sellers, according to Marketplace Pulse. In July 2020 Google eliminated commissions and fees , making it free for merchants to not only list their products on Google but also to highlight deals and discounts. digital ad revenue (up from 7.8%

Merchant Services 289

Merchant Services Advertising Shopping Drop-Shipping 289

365 Retail

FEBRUARY 17, 2022

Californian lifestyle fashion brand, Pacsun , doubled its ship completes by better anticipating online demand and intelligently leveraging its stores as ecommerce fulfilment centres, partnering with antuit.ai , a leader in AI-powered SaaS solutions for consumer products and retail insights and now part of Zebra Technologies.

Markdowns 52

Markdowns Fulfillment Shipping Fashion 52

Retail TouchPoints

OCTOBER 28, 2020

However, Amazon still has a firm stranglehold on the ecommerce market, accounting for roughly 50% of all ecommerce sales in the U.S. Stores created through Shopify Plus increased by 62% between March and April 2020 , and that surge in adoption highlights the speed and ease with which new brands are able to get online.

Shipping 186

Shipping Accounting Returns Customer Experience 186

Retail TouchPoints

NOVEMBER 9, 2023

Customers across the country are making a concerted effort to effort to return to their local bookstores , but when they can’t, they shop on Bookshop.org. Since it debuted in 2020, Bookshop.org (which is run as a nonprofit) has raised more than $28 million on behalf of independent book sellers in the U.S.,

Shopping 290

Shopping Fulfillment Accounting Promotions 290

Retail TouchPoints

DECEMBER 8, 2022

The stress of the pandemic sparked a surge in the wine, beer and spirits market: a 2020 RAND Corporation study found that alcohol consumption among adults 30 and older increased by 14%. However, beginning in late 2020, many people started to re-evaluate their habits and explore no- and low-alcohol (NA) beverage options.

Fulfillment 243

Fulfillment Customer Experience Marketing Consumer 243

Retail TouchPoints

APRIL 1, 2024

But after a lackluster IPO in 2020 , the company retreated from the public market just two years later when it was acquired by private equity firm Durational Capital Management in 2022. What that meant was that we were anti-customer; we were optimized around internal channel accounting and not what was in the best interest of the customer.

Wholesale 201

Wholesale Consumer Shipping Customer Experience 201

Retalon

OCTOBER 8, 2020

But getting the biggest return on that investment, especially in today’s tough retail environment, requires a more nuanced, data-driven approach to inventory management than most retailers are used to. In reality, only 20% of your SKUs will account for 80% of your profit. Better yet, you will maximize the return on that investment.

Markdowns 41

Markdowns Inventory Management Promotions Planning 41

Retail Focus

MAY 27, 2021

billion market, while online stores accounted for £22.3 However, 2020 saw a 46 per cent growth in online sales – this being the greatest increase since 2008. To help limit travel time, couriers can use a returnable transit packaging product like a plastic pallet. In 2019, physical stores were a £60.9

Shipping 130

Shipping Accounting Returns Consumer 130

Retail Gazette

OCTOBER 5, 2023

Archie Norman Archie Norman has spent the last six years overseeing food and fashion group M&S’s turnaround plan as it looks to re-establish its brand, win back consumers and return to profit. Perhaps with M&S now motoring, Norman might jump ship to see if he can perform a similar feat at its rival? Sound familiar?

Supermarket 109

Supermarket Department Stores Grocer Returns 109

365 Retail

MARCH 21, 2022

At the beginning of 2020, P&O operated nine major freight routes with 350 departures a week operating 16 vessels. Last year it shipped 2.2 And let’s not forget P&O received almost £15m in Government grants in 2020. P&O, however, seems to have missed the lessons of the last few years and returned to the 1970s.

Shipping 62

Shipping Accounting Returns Planning 62

A1 Retail

JULY 2, 2021

As the COVID-19 pandemic brought much of the economy to a halt in early 2020, cross-border ecommerce proved to be a bright spot compared to the growing uncertainty in other industries. In fact, the second quarter of 2020 saw double-digit growth as the initial logistics challenges were resolved.

Payment Services 98

Payment Services Checkout Shipping Consumer 98

Mass Relators

OCTOBER 20, 2021

NEW YORK — As COVID-19 is set to impact yet another holiday season, a return to some pre-pandemic spending levels is expected to bring holiday cheer. A merry and bright holiday season, for some 2021 holiday spending intentions are approaching 2019 levels, signaling a return to our next normal.

Promotions 52

Promotions Planning Shopping Returns 52

Mass Relators

APRIL 22, 2021

When the box is full, they ship it to TerraCycle using the free prepaid shipping label available in their account on the program page. Kroger’s Our Brands are available for purchase in-store and through pickup, delivery, and ship and achieved its best year ever in 2020, exceeding $26.2 Kroger’s 2020 ESG Report.

Drop-Shipping 52

Drop-Shipping Shipping Consumer Accounting 52

Independent Retailer

NOVEMBER 2, 2021

We have already seen a lot of that in the past 18 months, what the experience is now versus before is defining new roles as we hopefully continue to exit the pandemic and return to this new version of normal. This can help greatly with reducing the rate of returns. Curbside Pickup Can Help Save on Shipping Costs.

Merchant Services 96

Merchant Services Payment Services Shipping Wholesale 96

Retail TouchPoints

OCTOBER 14, 2021

To say everyone is worn out is probably an understatement, and by all accounts marketers in particular are feeling the pressure — a staggering 70% of marketing executives said the pandemic has left them “completely exhausted,” according to a new report from Accenture Interactive. These retailers’ first task?

Marketing 280

Marketing Promotions Consumer Customer Experience 280

Retail TouchPoints

JULY 10, 2020

Shoppers making online purchases in new categories are valuable targets, but the search advertising space was growing increasingly crowded even before the pandemic caused a surge in online shopping, according to Sidecar’s 2020 Benchmarks Report: Google Ads in Retail. Mobile accounted for 69% of total Google Shopping clicks and 57%.

ATS 191

ATS Drop-Shipping Advertising Shopping 191