Retail TouchPoints

APRIL 30, 2025

Graham, who made history as the first size 14 model to be featured on the cover of Sports Illustrated Swim in 2016, has advocated for self-acceptance and female empowerment as she leads the conversation about body diversity on the runway.

Apparel 218

Apparel Fashion Customer Experience ATS 218

Inside Retail

JANUARY 14, 2025

The Carls Jr business launched on the NSW Central Coast in 2016. With plans to open 15 outlets, so far it has expanded to Manly and Sydneys west, as well as Byron Bay and Surfers Paradise.

Location 264

Location Planning Marketing ATS 264

Inside Retail

MARCH 4, 2025

Quadrant later became a co-owner before taking full control of Amart in 2016. The retailer generates about $600 million of sales and annual earnings of $90 million. Ironbridge Capital bought the chain for $500 million in 2006. Quadrant is believed to offload Amart through a trade sale or an IPO.

Planning 200

Planning Consumer 200

Retail Focus

DECEMBER 4, 2024

These iconic names were introduced to the area after Promenaden Management assumed control of the district in 2016. This prestigious street boasts nine of the world’s top ten luxury brands, including Gucci, Hermès, Bottega Veneta, Burberry, Saint Laurent, Moncler, Chanel, Louis Vuitton, and Dior, with Prada set to join in 2025.

Fashion 277

Fashion Department Stores Management Shopping 277

Retail TouchPoints

DECEMBER 17, 2024

‘Love Stories by David’s’ to Anchor Pearl Media Offerings Image courtesy David’s Bridal Founded in 2016, Love Stories TV boasts more than 20 million viewers for its library of over 30,000 videos across content platforms including social media, YouTube, podcasts, linear TV and video on-demand.

Advertising 246

Advertising Planning Finance Consumer 246

Inside Retail

JUNE 9, 2025

What started in 2016 as a basic CRM tool is now a full-fledged omnichannel commerce engine. The hidden engine: Data and membership A critical inflection point came in 2016, when Alfamart began pouring millions of dollars into its customer relationship management (CRM) systems.

Payment Services 130

Payment Services Fulfillment Management Marketing 130

Retail TouchPoints

MARCH 7, 2025

Baradoy also led Lightrail – an API payment infrastructure for customer value – as CEO from 2016-2020. He is a seasoned executive in the digital incentives/payments space and cofounded Giftbit in 2011, leading the business through its early startup days, pivots and growth, most recently leading the platform’s expansion.

Payment Services 262

Payment Services Promotions Checkout Planning 262

Inside Retail

MAY 28, 2025

Australian burger chain Down-N-Out, founded in 2016, suffered a reputable loss when it lost its appeal to the high court in 2020 after American burger chain In-N-Out burger sought a legal trademark battle.

Accessories 235

Accessories Marketing Consumer ATS 235

Retail TouchPoints

DECEMBER 16, 2024

The program now covers 72 suppliers and has grown in total supply chain financing from $100 million in 2016 to $800 million in 2022, highlighting the critical role of value chain collaboration in decarbonization efforts.

Supply Chain Management 277

Supply Chain Management Finance Accounting Management 277

Retail Wire

JUNE 7, 2025

menus in 2016. Why McDonald’s Pulled the Snack Wrap in 2016 The original wrap — featuring grilled or crispy chicken, lettuce, shredded cheese, and ranch — met consumer tastes but clogged production lines. For nearly a decade, McDonald’s customers have begged the Golden Arches to resurrect the Snack Wrap.

Returns 130

Returns Consumer ATS 130

Retail TouchPoints

OCTOBER 22, 2021

Akeroyd is currently CEO of Gianni Versace SpA , a position he has held since 2016. From 2004 to 2016, Akeroyd was CEO of Alexander McQueen , and he also has held a number of senior fashion roles at London-based luxury department store Harrods. Burberry has appointed Jonathan Akeroyd as CEO and Executive Director, effective April 2022.

Department Stores 278

Department Stores Fashion Returns Customer Experience 278

Retail TouchPoints

MAY 21, 2025

MacNaughton brings more than 30 years of retail experience, including roles as Chief Merchandising and Marketing Officer at Walmart and a previous stint as President and COO of Family Dollar from 2016 to 2020.

Management 147

Management Marketing ATS 147

Retail TouchPoints

NOVEMBER 20, 2023

He was named SVP of Retail Operations in 2016 and President in 2019. He was named President in 2008, added the CEO title in 2016 and was named CEO in 2019. All three executives are long-time Publix veterans: Murphy began in 1984 as a front service clerk in Margate, Fla., working his way up through various positions.

Promotions 264

Promotions Shopping Store Operations 264

Retail TouchPoints

MAY 18, 2023

Harper was named CEO in May 2022; she had previously served as CEO of Torrid from 2011 to 2016 and served as CEO of Belk from 2016 to 2021. Torrid has had an unusually high number of top-level management changes over the past year. The retailer’s most recent financial results paint a picture of a company facing tough headwinds.

Finance 269

Finance Accessories Apparel Management 269

Inside Retail

APRIL 21, 2022

Between December 2016 and September 2019, the company admitted to receiving $58 million in cost-per-click fees from offers that weren’t the cheapest choice available for a given hotel. Trivago had used an algorithm to determine which travel booking site paid the highest cost-per-click fee and highlighted them on its website.

Advertising 363

Advertising Consumer ATS 363

Inside Retail

FEBRUARY 20, 2025

While the retail landscape has changed dramatically since Inside Retail first launched the Retailer Awards in 2016, understanding your customer’s needs, and coming up with creative and innovative ways to meet — and ideally, exceed — them, remain vital to success.

Customer Experience 165

Customer Experience Returns Fashion Management 165

Retail TouchPoints

NOVEMBER 7, 2024

Since joining Appdome in 2016, Roeckl has led the company’s customer, sales, business development and marketing teams. Chris Roeckl is Appdome ’s Chief Product Officer, focused on providing excellent experiences for cybersecurity and DevOps teams using the Appdome product.

Merchant Services 278

Merchant Services Payment Services Management Customer Experience 278

Inside Retail

MARCH 11, 2025

In the 2016 financial year, the first under Alceon ownership, Noni B posted a modest $2.2 Consolidated Press Holdings offloaded the 370-store Pretty Girl Fahsion Groups labels, Rockmans, Table Eight, BeMe and W Lane in August 2016 in a cash and share deal which increased total revenue for FY17 to $316.8 million.

Fashion 147

Fashion Net Profit Specialty Retailers Planning 147

Retail TouchPoints

MARCH 3, 2025

Overall, Sargent brings 35 years of retail experience to the company, including serving as Chairman and CEO of Staples from 2002 to 2016. He spent the first 10 years of his career at Kroger working in multiple roles across stores, sales, marketing, manufacturing and strategy.

Supermarket 191

Supermarket Marketing ATS 191

Retail TouchPoints

JULY 30, 2024

million pounds of materials since 2016. “With back-to-school and college shopping top of mind for families, we’re offering this 20% off Target Circle deal to make it even more affordable for our guests to refresh their denim wardrobes, while also doing our part to reduce waste and keep used denim out of landfills.” million car seats and 39.7

Apparel 279

Apparel Accessories Shopping ATS 279

Inside Retail

MAY 1, 2024

The proceedings were about changes implemented to the supply chain between 2015 and 2016, and alleged breach of the Franchise Agreement, contraventions of the Australian Consumer Law and the Franchising Code of Conduct, the company said in its previous statement.

Management 317

Management Consumer 317

Inside Retail

DECEMBER 11, 2024

In the past three years, the average employee experienced 10 planned enterprise changes, up from two in 2016. Its exhausting and the Harvard Business Review tells us that employees willingness to support enterprise change collapsed to just 43 per cent in 2022 compared to 74 per cent in 2016.

Management 130

Management Accounting Planning Customer Experience 130

Retail TouchPoints

OCTOBER 6, 2022

Walmart has been working with Alert to customize technology for its market fulfillment centers (MFCs) since 2016. Walmart has entered an agreement to acquire Alert Innovation , a robotics automation company that develops material-handling technology for automating order fulfillment in retail supply chains.

Fulfillment 350

Fulfillment Planning Marketing 350

Retail TouchPoints

OCTOBER 1, 2020

Bed Bath & Beyond achieved a 6% sales increase in Q2 2020, its first growth since Q4 2016, driven by an 89% jump in ecommerce sales. The online growth offset a 12% decline in same-store sales, bringing net sales to $2.7

321

321

Retail Wire

MAY 19, 2025

The declines have persisted since 2016. At the end of the year, the sandwich company had 19,502 domestic locations, its lowest number in almost two decades. In 2015, it reached a peak of almost 27,000 stores. Subway has lost about 7,600 stores, including over 1,000 in 2020, 2021, and 2018. making it the second largest.

Location 195

Location Shopping Management ATS 195

Retail TouchPoints

JUNE 23, 2023

Forman Mills, which had been acquired by private equity firm Goode Partners in 2016, currently operates 43 stores in Pennsylvania, Maryland, New Jersey, Illinois, Ohio, Michigan, Wisconsin, Delaware and New York. One store, in Philadelphia , already had closed, and the impending layoffs indicated that others were in danger of shuttering.

Planning 288

Planning Store Operations 288

Retail TouchPoints

MAY 5, 2022

Incoming CEO Harper has previously served as CEO of the plus-size retailer, from March 2011 until July 2016. More recently, Harper was CEO of Belk from 2016 through 2021 and then served as Executive Chairperson.

Apparel 263

Apparel Accounting Management Consumer 263

Inside Retail

AUGUST 11, 2024

PE Nation creative director Pip Edwards has stepped down from the role, but will maintain her directorship and shareholding in the fashion brand she co-founded in 2016. The announcement comes just months after PE Nation’s other co-founder, Claire Greaves, stepped back from the company’s day-to-day operations back in March.

Fashion 273

Fashion ATS Accessories 273

Retail TouchPoints

JANUARY 12, 2023

After going private in 2016, the chain hit a few bumps in the road, including an accounting scandal that saw the resignation of the current CEO. In 2017, Mattress Firm filed for bankruptcy to facilitate a prepackaged restructuring that included the closure of 700 underperforming stores.

Marketing 311

Marketing Accounting Planning Returns 311

Inside Retail

NOVEMBER 3, 2021

This isn’t the first time Grill’d has run afoul of the Standards Board, having been targeted in 2016 for a series of posters which represented one of its burgers as ‘The Good Schnitzel’, but with some letters bolded to also suggest it is ‘The Good S**t’.

Marketing 331

Marketing Advertising Accounting ATS 331

Retail TouchPoints

JANUARY 23, 2023

in 2016 and has since grown to include more than 110 aircraft across 70 destinations worldwide. Each plane will ship thousands of packages every day from the 1.1 million sellers in India across Hyderabad, Bengaluru, Delhi and Mumbai, India, helping to move goods faster and more cost-effectively from fulfillment centers to last-mile carriers.

Fulfillment 331

Fulfillment Shipping Location Marketing 331

Retail TouchPoints

MARCH 10, 2025

” Best Buy Canada has operated a third-party marketplace since 2016. PingPong’s global network and ecosystem will unlock new revenue streams for us as we look to expand our marketplace to new international sellers.” That same year, Best Buy U.S. Both the Canadian marketplace and the new U.S.

Payment Services 162

Payment Services Planning ATS 162

Inside Retail

FEBRUARY 16, 2025

Yume, founded by Katy Barfield in 2016, is a food redistribution platform that helps prevent food waste by connecting surplus food from manufacturers, to other businesses and charities that can use it. million tonne per annum food waste problem.

Consumer 162

Consumer ATS Supermarket 162

Retail TouchPoints

JULY 3, 2023

1-800-Flowers.com will replace its current CEO, Christopher McCann, with a familiar name and face: Jim McCann, who led the company as CEO from inception through 2016. Christopher McCann is stepping down for personal health reasons, effective immediately, but will remain on the company’s board and as an officer of various subsidiaries.

ATS 278

ATS Management Marketing 278

Inside Retail

MARCH 7, 2024

Arnott temporarily closed the company in 2012 and relaunched it in 2016. .” Arnott founded Arnsdorf in 2006 and established a following across Australia, North America, and Europe. The post Ethical fashion label Arnsdorf closes appeared first on Inside Retail Australia.

Fashion 256

Fashion Markdowns Accessories 256

Retail TouchPoints

MARCH 25, 2022

The suit alleges that the app infringes upon features of the Scan & Go technology introduced by Walmart subsidiary Sam’s Club in 2016 and adopted by Walmart in 2018. Walmart Inc. has filed a lawsuit against BJ’s Wholesale Club Holdings Inc. over its mobile Express Pay shopping app. Walmart Apollo, LLC against BJ’s in U.S.

Checkout 298

Checkout Wholesale Consumer Shopping 298

Inside Retail

APRIL 7, 2025

She joined Louis Vuitton in 2016 and has held several senior roles within the brand. Meanwhile at Kenzo, Charlotte Coupe has been named CEO, effective May. She will also report to Toledano. Coupe began her career at Ralph Lauren and later moved into menswear product leadership at Lacoste.

Fashion 130

Fashion Customer Experience Marketing ATS 130