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Five Pandemic-Driven Trends Reshaping Retail CX Strategy

Retail TouchPoints

On-time shipping rates for the major carriers have declined significantly year-over-year, and longer-than-usual shipping times have been a source of pain for both retailers and their shoppers. Acknowledge Order Inquiry Urgency. Prior to the current environment, cancellations were much less common.

Shipping 283
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Melbourne’s Design A Space to shut up shop after 17 years

Inside Retail

Founded by husband and wife team Chris and Bec Lutz in 2006, Design A Space rents physical floor space to independent brands hoping to showcase their goods to a metropolitan customer base. Elevating the costs faced by partner brands did not make sense so long as underlying consumer spending remains low, he added.

Shopping 130
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The Case For Subscription Service In CPG

Retail TouchPoints

The wide adoption of digital channels has dramatically disrupted the way consumers shop, and the recent COVID pandemic has exponentially increased the velocity of that change. Digital-first brands are jumping on the opportunity to meet these expectations and build one-to-one relationships with consumers.

Consumer 286
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How this IoT device from charity: water could advance water access for billions

Cisco Retail

Founded in 2006, nonprofit charity: water has shown an incredible commitment to ensure that more people have access to enough clean water. Historically, the only way to know if rural water systems were working properly was to send someone via motorbike to check the pump, which can be complicated, time-consuming, and expensive.

Shipping 145
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eCommerce and its Profitability Issue. Why its So Hard to Make Money

Indigo 9 Digital

When you shift activities consumers used to complete on their own to a retailer, someone has to pay for it. In the past Morgan Stanley has estimated the average order value for a one day shipping order from Amazon is $8.32. to fulfill and ship that order which means Amazon loses money on many orders. But it costs $10.59

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What Is Accelerated Computing?

Nvidia

By 2006, NVIDIA had shipped 500 million GPUs. In 2006, he led the launch of CUDA , a programming model to harness the parallel-processing engines inside the GPU for any task. million homes consume in a year. How Researchers Harnessed Parallel Processing . That’s like saving the energy 1.4

Shipping 134
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What’s next for online retailers as investors lose faith?

Retail Gazette

You’ve had consumer demand fall down, then you’ve had issues with supply chain and freight costs,” he explains, references spikes in costs suffered both during the pandemic and earlier this year due to disruption caused by attacks on vessels in the Red Sea.

Fashion 57