Retail TouchPoints

SEPTEMBER 16, 2022

That means the 2022 Black Friday will be even more hectic for online retailers around the globe. First, retailers should review past Black Friday campaign data. During high-volume shopping periods like Black Friday, the last thing a retailer wants to do is promote out-of-stock or limited-stock items.

Dead-Stock 267

Dead-Stock Promotions Shopping Management 267

Inside Retail

JUNE 16, 2021

When you think of a disability-friendly retail experience, you might think of a shop with a wheelchair ramp at the front door. But never fear, the changes needed to make your online store more accessible aren’t particularly complicated or costly. Look at the website coding and perfect your alt tags.

Consumer 246

Consumer Management Shopping ATS 246

Retail TouchPoints

MARCH 30, 2022

From the large spike of social platform users and increased time spent online to measurement fluctuations, everyone has developed new behaviors and preferences within the social space. Additionally, Shops within Meta apps have married online and in-store inventory for a localized approach. The primary solution? Convenience.

Social Commerce 312

Social Commerce Payment Services Checkout Shopping 312

Retail TouchPoints

JULY 23, 2021

Last year, multiple lockdowns and store closures forced fashion retailers to go online. We have seen new shops, small shops and global fashion brands create or add a stronger online presence to adapt to the changes the pandemic created. . Online is Now a ‘Need to Have’. billion online with U.S.

Fashion 264

Fashion Advertising Shopping Consumer 264

Inside Retail

JANUARY 12, 2023

Social commerce – shopping on social media platforms – is expected to reach US$1.2 Hootsuite contends that 81 per cent of shoppers research products on Instagram and Facebook, and that shopping is a top priority for 48 per cent of Pinterest users. Meta recently introduced a feature allowing for shopping through DMs.

Social Commerce 264

Social Commerce Beauty and Health Merchant Services Fulfillment 264

Retail TouchPoints

NOVEMBER 3, 2021

For example, at Decorilla we often tag a vendor’s account directly to offer our customers a 30% discount using our promo codes. It’s hard for some people to spend $1K on a product they haven’t seen or interacted with before, but TikTok is making buying things online and social ecommerce surprisingly seamless. Influencer Marketing.

Consumer 246

Consumer Accounting Customer Experience Marketing 246

Wiser

APRIL 24, 2023

For many shoppers, online reviews are crucial when making purchasing decisions. Some customers ask their friends and family directly for recommendations, but others often turn to Yelp, a common customer review site, Google, or social media to read up on reviews. Why Are Customer Reviews Important?

Consumer 157

Consumer Advertising Shipping Shopping 157

Retail Focus

OCTOBER 25, 2023

This early phase prioritized a personalized shopping experience, setting the foundation for what was to come. This transformation allowed retailers to set higher prices while delivering exceptional online services, capitalizing on the digital revolution. Yet, far from being a cause for concern, these changes are a reason for optimism.

Department Stores 162

Department Stores Store Layout Specialty Store Fulfillment 162

Retail TouchPoints

OCTOBER 8, 2021

COVID has driven a fundamental change in consumer shopping behavior over the last year. The continuation of manual inputs from master spreadsheets that are shared between different teams can lead to a multitude of incorrect content being uploaded to a website and within product shopping feeds. Review How Customers Navigate Websites.

Customer Experience 245

Customer Experience Management Returns Consumer 245

Retail Focus

OCTOBER 6, 2021

Unique to Amazon 4-star, customers can shop some of Amazon.co.uk ’s most loved items by browsing sections such as ‘Most Wished For’ (popular products from ‘Wish Lists’), ‘Trending in Bluewater’ (items local customers are loving), and ‘Most Gifted’ (top items ordered as gifts). . million 4- and 5-star reviews.

Returns 204

Returns Accounting Location Consumer 204

Retail Gazette

FEBRUARY 19, 2024

Currys could soon find itself the centre of a bidding war as Chinese online shopping giant JD.com considers making a takeover offer and Waterstones owner Elliott reviews its bid. Sky News reported that one of Currys’ leading shareholders is demanding that its board slaps an £800m price tag on the business.

Consumer 108

Consumer Shopping ATS 108

Retail TouchPoints

MAY 24, 2021

When women’s apparel retailer Chico’s first sought to modernize its retail experience, the goal was to offer customers a more robust, personalized shopping experience and the ability to engage with its associates anywhere, and on any device. How the Platform Works.

Clienteling 197

Clienteling Boutique Checkout Shopping 197

Inside Retail

MARCH 13, 2023

Murphy opened his first bottle shop in 1952 in Chapel Street, Prahran, Victoria, and differentiated the business by offering a guarantee to beat competitors’ prices. It also has a significant online presence, claiming 50 per cent of all online Australian liquor sales.

Location 244

Location Management Marketing Consumer 244

Wiser

APRIL 3, 2023

The online shopping experience has grown exponentially in recent years and has changed to encompass much more than just a website with an online storefront. Social commerce, also referred to as social shopping, allows brands to sell their products direct-to-consumers through social media platforms.

Social Commerce 167

Social Commerce Advertising Promotions Payment Services 167

Retail TouchPoints

AUGUST 30, 2023

There’s an art and science to using customer data to capture shopping behaviors and trends and activating that data along with the right shopping features. Loyalty Beyond the Price Tag In our hyper-connected world with increasing distractions, retailers and brands struggle with high acquisition costs.

Checkout 239

Checkout Shipping Customer Experience Point of Sale 239

Retail Focus

AUGUST 3, 2021

Leave a review. Each Folio Mirror function allows customers to tag the brands that they’re featuring from a live, online inventory and instantly sends the customer a secure link via mobile with the video or photo content, with customisable Allure branding, for them to share on their social channels. Take a selfie. Create a look.

Returns 130

Returns Shopping Management Consumer 130

Retail Minded

AUGUST 25, 2023

Anyone who is looking to elevate an online store and drive more sales needs to make meaningful improvements to their e-commerce presence. Leverage Social Media Marketing for a Wider Audience Reach Promoting your online store on social media is no longer optional. Luckily, you’re at the right place to learn what this involves.

Customer Retention 52

Customer Retention Marketing Promotions Consumer 52

365 Retail

OCTOBER 12, 2023

There’s no ignoring the ever-growing threat posed by online fast fashion giant, Shein. The brand is a force to be reckoned with for mid-price retailers like H&M and Zara, as Shein’s promise of unbeatably low price tags continue to turn the heads of trend-hungry shoppers. On top of this, Shein truly nails media targeting.

Fast Fashion 52

Fast Fashion Fashion Consumer Advertising 52

Indigo 9 Digital

AUGUST 2, 2022

Your smartphone is used for everything in the store, from placing items in a digital shopping cart while you shop for groceries, to receiving product nutritional information, to paying for your goods. True to form Hema stores also double as fulfillment centres for Hema’s online grocery orders. Digital price tags.

Payment Services 98

Payment Services Kiosk Supermarket Checkout 98

Retail TouchPoints

DECEMBER 29, 2021

Other well-established brands have also jumped on the bandwagon to utilise social media hashtags or encourage consumers to post their reviews of their products. Dynamic Online Assets. In recent years, fully online brands have moved toward the use of physical space. Enhanced In-Store Experiences.

Beauty and Health 303

Beauty and Health Consumer Marketing Management 303

Star Miconics

JULY 14, 2023

If you are seeking to supercharge your online sales and propel your ecommerce business to new heights, this blog post is for you! Implement High-Quality Product Descriptions and Images The lack of a physical touch or feel makes online shoppers rely heavily on product descriptions and images.

Payment Services 52

Payment Services Shipping Target Market Checkout 52

Inside Retail

DECEMBER 5, 2022

Australians’ love affair with online retail therapy thrived during the pandemic and since then has continued on an upward trajectory. With the biggest online shopping period looming, consumers are inundated with offers and a wide selection from retailers. Reducing price sensitivity. Maximising promotions.

Promotions 130

Promotions Consumer Planning Returns 130

Star Miconics

FEBRUARY 16, 2024

Combining mobile shopping and social media, two of the most popular contemporary pastimes, retailers are finding more creative ways to engage consumers, drive sales, and enhance the shopping experience. Part of this shift is the emergence of social commerce, a trend that’s setting the stage for this next retail revolution.

Social Commerce 59

Social Commerce Merchant Services Shopping Consumer 59

Small Biz Trends

OCTOBER 28, 2022

Check out our list of the 12 best Etsy apps, and find out which one is perfect for your shop. READ MORE: How to Start an Etsy Shop. Benefits of Using an Etsy Seller App to Manage Etsy Shops. This is important when it comes to keeping your shop fresh and keeping your customers coming back. What’s the best Etsy app?

Inventory Management 126

Inventory Management Management Shopping Marketing 126

Inside Retail

JANUARY 17, 2022

Oddity, the company behind cult online makeup brand Il Makiage , which operates a unique e-commerce site where micro influencers can post video tutorials and earn a cut of transactions, has raised US$130 million in a private funding round, giving it a valuation of US$1.5 Can legacy brands keep up? The post Behind the US$1.5

Shopping 130

Shopping Planning Management ATS 130

Wiser

JANUARY 8, 2024

Moreover, frequent in-store price checks assure accuracy and consistency in the pricing information displayed across various platforms—in-store, online, and print advertisements. This could be a digital solution that allows customers to scan items for prices, or an organized tagging strategy that leaves no room for confusion.

Retailing Pricing 141

Retailing Pricing Customer Experience Marketing Location 141

VMS

SEPTEMBER 3, 2021

Today’s digital tags run on batteries that last up to five years, and tag displays are updated via wireless access points in the ceiling capable of updating thousands of tags in a matter of seconds. Lower-cost tags with security mounts, powered wirelessly? Now we’re talking. Displays ranging in size from 1.6 inches to 12.2

ATS 83

ATS Visual Merchandising Promotions Kiosk 83

Retail Next

SEPTEMBER 4, 2019

Many factors affect a customer’s decision before buying items from a given company, whether online or in physical stores. But why are customer reviews so crucial to any business? Customer reviews are highly beneficial to your business or brand and have the potential of increasing your overall sales compared to paid ads.

Promotions 69

Promotions Customer Retention Marketing Shopping 69

365 Retail

OCTOBER 6, 2021

Unique to Amazon 4-star, customers can shop some of Amazon.co.uk ’s most loved items by browsing sections such as ‘Most Wished For’ (popular products from ‘Wish Lists’), ‘Trending in Bluewater’ (items local customers are loving), and ‘Most Gifted’ (top items ordered as gifts). . million 4- and 5-star reviews.

Returns 75

Returns Accounting Location Consumer 75

I Vend

AUGUST 10, 2022

Consumers trust other consumers, even if they don’t know them personally, with 79% of consumers saying they trust online reviews as much as personal recommendations. Research carried out across 14 countries to build the Edelman Trust Barometer found that 88% of their respondents made shopping decisions based on trust.

Customer Retention 98

Customer Retention Customer Experience Promotions Point of Sale 98

Star Miconics

MARCH 29, 2024

These versatile devices now serve as essential components in enhancing customer engagement, offering features like displaying customer reviews, providing virtual product demos, and verifying item pricing and availability. Omnichannel retailers use barcodes to locate in-stock items and “buy online, pick up in-store” (BOPIS) orders quickly.

Payment Services 59

Payment Services Inventory Management Checkout Point of Sale 59

Independent Retailer

OCTOBER 1, 2022

All Eyes Are on Videos Keep Followers Engaged with Ephemeral Content Stay Connected with Chatbots Geo-Tag Your Posts to Target Locals Establish Yourself on TikTok Find Ways to Be More Inclusive. Geo-Tag Your Posts to Target Locals. DON’T: Ignore questions or reviews or respond negatively. The Do’s and Don’ts of Social Media.

Accounting 78

Accounting Advertising Consumer Promotions 78

Storis

MARCH 21, 2023

Today, retailers leveraging in-store technology to track guests and build shopping carts generate valuable data. In this article, we’ll review how retailers can leverage technology during each of the 5 steps of the selling process. For example, “I have this application I will be using to take some notes as we shop today.

Home Furnishings 52

Home Furnishings Checkout Customer Retention Shopping 52

Hyken

APRIL 30, 2021

Additionally, the new era of chatbots based on sophisticated natural language programming will make it possible to automate time-consuming tasks like tagging and assigning customer support tickets to relevant teams. This helps in automatically tagging queries while also making it easier for customers to voice their concerns. .

Returns 120

Returns Customer Experience Marketing Planning 120

Rangeme

JULY 29, 2022

However, recent consumer survey data revealed that since the onset of the pandemic: 33% of consumers have higher expectations for fast shipping 40% of shoppers have higher expectations for free shipping 42% of shoppers expect a two-day shipping option for every online purchase. 3 Unexpected Benefits of Fast Fulfillment.

Fulfillment 52

Fulfillment Merchant Services Drop-Shipping Shipping 52

Store Growers

JUNE 16, 2023

In a dynamic remarketing campaign, Google creates product ads that feature the product’s image , price , and text of your choice The product data in these ads varies based on the online actions of the users in your remarketing list, and that’s the “dynamic” part of ad creation. to bid higher on customers who are closer to conversion).

Merchant Services 36

Merchant Services Accounting Shopping Checkout 36

Independent Retailer

APRIL 6, 2021

This includes reviews, shares, and other user-generated content, but it also includes things that actively change your product. A good example of this is the open online video game format, where the game company provides a “sandbox” and simply lets the players indulge their imaginations. Choose Platforms Over Products.

Customer Experience 52

Customer Experience Customer Retention Management Consumer 52