Inside Retail

JULY 13, 2023

Categories like health and personal care and computers and electronics have a strong emphasis on product quality and authenticity. Consumers believe that sellers, distributors, and e-commerce stores share responsibility for ensuring product authenticity, with a desire for more ways to verify authenticity and reliable customer service.

Consumer 130

Consumer Payment Services Fulfillment Department Stores 130

Retail TouchPoints

DECEMBER 18, 2023

It has fundamentally altered the way we explore, discover and embrace products in the ever-shifting landscape of online shopping. Data Quality is Critical Successfully selling products online requires that companies produce, consume and make sense of a massive amount of data. Multiply that by the 33.4

Jewelry 262

Jewelry Accounting Customer Experience Consumer 262

Retail TouchPoints

FEBRUARY 14, 2022

These past years have seen an unprecedented number of retail store closures as retailers face mounting pressure from online competition, changing weather patterns, crazy supply chain disruptions, global frictions on trade, and now the uncertainty of long-lasting COVID-related shopping behaviors, shortages and restrictions.

Merchant Services 258

Merchant Services Consumer Accounting Customer Experience 258

Retail TouchPoints

MARCH 15, 2023

Whether picking up a few extra necessities or shopping for a full party haul, DoorDash will provide convenient and quick access to our one-stop-shop, allowing hosts to spend more time with their loved ones.” The retailer announced in February 2023 that it would close 22 underperforming stores as part of its bankruptcy reorganization.

Shopping 162

Shopping Planning Consumer Marketing 162

Inside Retail

OCTOBER 9, 2023

As consumers manage cost of living pressures, it’s led to a pullback in spending across the retail landscape, particularly in non-discretionary categories. CommBank’s latest Consumer Insights Report shows that around one in four Australians have not enough, or just enough, to meet household expenses.

Consumer 130

Consumer Payment Services Beauty and Health Accessories 130

Inside Retail

APRIL 22, 2021

Now more than ever, it’s critical to understand the latest consumer expectations — and be ready to adapt. Looking ahead to the future of online shopping, three key trends in particular are likely to have lasting implications. Direct-to-consumer selling. Australians spent an unprecedented $50.46 Fulfilment of the future.

Fulfillment 299

Fulfillment Beauty and Health Advertising Accounting 299

Retail TouchPoints

OCTOBER 3, 2023

In fact, we’ve seen that this group spends 9X more than the non-enthusiast buyer across all categories. And once they buy something, they shop an average of nine other categories.” Thomas Walker, Ebay’s VP of Global Consumer Insights outlines the value of the “enthusiast” shopper at Ebay Open.

Merchant Services 278

Merchant Services Accessories Customer Experience Consumer 278

Retail TouchPoints

MAY 18, 2023

We’re seeing in these economic indicators that there is some strain on the consumer, but the resilience has surprised us,” said John David Rainey, CFO at Walmart in an interview with CNBC. Inventory at the end of Q1 was 16% lower than in Q1 2022, reflecting a more than 25% reduction in discretionary categories.

Fulfillment 238

Fulfillment Advertising Consumer Management 238

Inside Retail

SEPTEMBER 19, 2022

In its composite declaration, the consortium aims to address rapidly evolving issues of counterfeit trade in online retail and to support the intellectual property rights (IPR) of participating brands and consumer protection efforts in the e-commerce environment. An online directory. Staying ahead of the game. The big picture.

Merchant Services 246

Merchant Services Advertising Consumer Fulfillment 246

Inside Retail

JULY 19, 2021

A pioneer of conscious consumerism, The Body Shop is continuing to push boundaries as it now aims towards becoming 100 per cent vegan. We chat with The Body Shop’s APAC brand and activism director, Shannon Chrisp, about the growing vegan market and its potential opportunities in China.

Shopping 130

Shopping Returns Marketing Consumer 130

Retail TouchPoints

MAY 21, 2024

The retail landscape is transforming, driven by rapid technological advancements and changing consumer behaviors. It encompasses a wide array of data types, from customer WiFi usage patterns and device interactions within the store to transactional data and online shopping behaviors.

Inventory Management 210

Inventory Management Payment Services Store Layout Promotions 210

Retail TouchPoints

JUNE 26, 2023

China-based shopping apps Shein and Temu have found themselves in the crosshairs of the U.S. 1 shopping app in the U.S., consumers, allowing them to provide less robust data to CBP [U.S. House of Representatives. since its September 2022 debut. Temu is now the No. according to SimilarWeb , followed by Shein at No.

Shipping 278

Shipping Shopping Fulfillment Fashion 278

Retail TouchPoints

FEBRUARY 16, 2022

Some think it will revolutionize the way we shop forever, marrying the advantages of in-person and online shopping and unlocking new possibilities for how we buy and sell products (both physical and digital). All commerce is regulated, and it’s still unclear what that looks like in this ethereal space.

Payment Services 260

Payment Services Location Consumer Fulfillment 260

Retail TouchPoints

SEPTEMBER 2, 2022

However, experts note that in times of economic volatility and fast-changing consumer behaviors, brands need to think strategically about their path to global growth. Brands and retailers should keep a close eye on competitors already in these markets, how they’re performing and what unique differentiation they can add to the category.

Merchant Services 308

Merchant Services Customer Experience Marketing Consumer 308

Wiser

NOVEMBER 20, 2023

The day after Thanksgiving has traditionally marked the start of the holiday shopping season and continues to be a significant event for the retail industry. Previously known as an in-store retail holiday , the hard shift towards online shopping in recent years has made Black Friday an extremely important day for online retailers as well.

Inventory Management 147

Inventory Management Management Promotions Shopping 147

Mike Anthony

MAY 7, 2022

Its origins lie in cheap, low quality products, focusing on commodity categories and segments. Over time that spread to cover most categories in the supermarket in some countries. Some categories succumbed completely and (almost) the entire category was taken over by private label. The evolution of private label.

Consumer 246

Consumer Planning Marketing Supermarket 246

Retail TouchPoints

JUNE 29, 2020

The wide adoption of digital channels has dramatically disrupted the way consumers shop, and the recent COVID pandemic has exponentially increased the velocity of that change. Digital-first brands are jumping on the opportunity to meet these expectations and build one-to-one relationships with consumers.

Consumer 290

Consumer Wholesale Management Shipping 290

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Consumers in every age bracket are in fraudsters’ sights. This approach can reduce fraud losses and improve the shopping experience for good customers. The youngest group of consumers is Generation Z.

Merchant Services 286

Merchant Services Accounting Payment Services Returns 286

Inside Retail

MARCH 20, 2024

The evolution of once seemingly functional items, such as luggage, shoes and the humble water bottle, into status symbols, has led particular brands to develop cult followings and created opportunities for new products and services that cater to these consumer obsessions. The #airportoutfit has amassed over 690.3 I know what I want.

Marketing 246

Marketing Consumer Location Promotions 246

Retail TouchPoints

FEBRUARY 9, 2023

The retailer plans to drive the necessary growth through consumer-focused initiatives, including the expansion of DTC capabilities to reach 80% of total revenue by 2028, along with reaching a total of 130 to 150 locations across the North America, EMEA and Asia-Pacific regions. and the Detroit area in November 2022.

Wholesale 147

Wholesale Location Planning Returns 147

Retail TouchPoints

JANUARY 26, 2024

At Rakuten, we conducted an internal study that found that during this time of economic uncertainty, aspirational luxury shoppers were actually “tiering up” their shopping and buying more expensive luxury items as investment pieces, while typical high-end luxury buyers were either halting their spend or “tiering down” to lower price points.

Advertising 147

Advertising Marketing Shopping Management 147

Inside Retail

MAY 2, 2021

Covid-19 hit the reset button on consumer behaviour. But it is not just the initial seismic shifts in consumer behaviour that have thrown down the gauntlet for retail. But it is not just the initial seismic shifts in consumer behaviour that have thrown down the gauntlet for retail. Shopping with purpose.

Consumer 200

Consumer Social Commerce Shopping Returns 200

Retail TouchPoints

DECEMBER 22, 2022

With margins being squeezed from rising inflation and inventory challenges, brands need to better align pricing with the current market conditions and consumer demand. While these are all valuable inputs, they lack the foresight and first-party nature of direct consumer validation. Striking this balance is delicate, to say the least.

Retailing Pricing 273

Retailing Pricing Markdowns Consumer Marketing 273

Retail TouchPoints

APRIL 14, 2021

Boasting more than 60 consumer-facing digital touch points, the new adidas flagship spans nearly 16,000 square feet and is intended to transcend the traditional shopping journey, improve consumer-brand interaction and inspire creativity through a multitude of store activations.

Outdoor 279

Outdoor Consumer Apparel Location 279

Inside Retail

OCTOBER 16, 2023

Even if only a fraction of these users convert into consumers, it spells immense profitability for retail brands. This is precisely what direct-to-consumer (DTC) brands have been capitalising on in recent years. India boasts a staggering 750 million active internet users armed with smartphones. With a substantial percentage of its 1.4

Supply Chain Management 130

Supply Chain Management Beauty and Health Consumer Fashion 130

Inside Retail

AUGUST 29, 2023

Over time, brands in some categories have gradually increased the size of their packaging, out of whack with the contents within, to get more stand-out on a shelf. Imagine the carbon footprint for the whole chips category. They are more and more likely to shop elsewhere. He introduced the concept of packaged air.

Supermarket 130

Supermarket Department Stores Fashion Consumer 130

Inside Retail

JULY 15, 2021

“Sneakers are a lucrative market worth over a billion dollars in Australia and expanding at a rapid rate,” Brooke Eichhorn, Ebay Australia’s head of luxury and consumer selling, told Inside Retail. Ebay Australia plans to expand this service beyond sneakers to other categories in future.

Marketing 244

Marketing Shipping Planning Fashion 244

365 Retail

MAY 29, 2024

In the face of rising operational costs and fast-changing consumer demands, retailers and brands are seeking to adopt a more joined-up approach to channel management, with a focus on building unified commerce system infrastructures to deliver exceptional cross-channel shopping experiences to customers.

Management 52

Management Customer Retention Fulfillment Customer Experience 52

Retail TouchPoints

NOVEMBER 17, 2023

Market conditions are dynamic, and consumer preferences change — retailers and manufacturers need to adapt to these factors quickly. Product substitution capabilities ensure they can respond to demand shifts, consumer trends and emerging technologies.

Customer Experience 256

Customer Experience Inventory Management Fulfillment Inventory Turnover 256

Retail TouchPoints

APRIL 5, 2022

However, brands that lack strong data to support their CSR claims may worry that consumers, investors or regulators could slap the greenwashing label on otherwise honest efforts. This category includes discount stores, mass merchants (“big box stores”) and businesses focused on specialty hardlines. General merchandise. Fashion apparel.

Merchant Services 241

Merchant Services Beauty and Health Returns Consumer 241

Retail TouchPoints

SEPTEMBER 29, 2023

One of the most interesting things I learned was that in the 19 th and early 20 th centuries, some companies built what came to be known as “company towns,” owning not just the houses where their workers lived but the “Company Store” that they shopped at, as well as other essential services. Amazon: Not a Monopoly but Acting Monopolistic?

Advertising 281

Advertising Fulfillment Customer Experience Marketing 281

Inside Retail

NOVEMBER 9, 2022

Retailers are potentially facing significant headwinds in the months ahead, with rising interest rates and cost-of-living pressures dragging on consumer confidence. An Australia Post online shopping e-commerce update cites an 8.3 More problematic for online sales growth could be consumer trust. per cent for August and September.,

Payment Services 241

Payment Services Consumer Returns Accounting 241

Retail TouchPoints

MARCH 12, 2024

Since that time events precipitated by the COVID pandemic — including product shortages, high inflation and the closure of countless small businesses — have only heightened consumers’ awareness of the current corporate power dynamics. That means consumers, but it also means independent business.”

Marketing 322

Marketing Consumer Promotions ATS 322

Retail TouchPoints

SEPTEMBER 3, 2020

In a survey of consumers conducted by Doddle , 84% said a positive returns experience encourages them to shop with a retailer again. Conversely, 73% of consumers responding to a survey by Returnly said they would not shop with a brand again after a poor returns experience. Returns is just one example.” .

Returns 333

Returns Merchant Services Department Stores Shipping 333

Inside Retail

AUGUST 9, 2023

He has seen Singaporean brands excel in nearly every category, from home goods to beauty and health and personal care. In each category, there are opportunities for brands to penetrate and offer unique offerings,” he stated. In each category, there are opportunities for brands to penetrate and offer unique offerings,” he stated.

Beauty and Health 130

Beauty and Health Fulfillment Advertising Consumer 130

Retail TouchPoints

JUNE 16, 2020

Christmas needs to come early this year (and by Christmas I mean the entire holiday shopping season). Typically, when we talk about holiday shopping the conversation trends towards preparedness, merchandising strategies, creative gift guides and the like. Right now consumers aren’t feeling too maxed out.

Outdoor 265

Outdoor Apparel Shopping Returns 265

Inside Retail

MAY 23, 2021

Since the outbreak of the Covid-19 pandemic and the resulting lockdowns and restrictions, consumer habits are no longer the same as they were before. . In the past year, my neighbourhood supermarket lost out on our family grocery purchases to e-commerce providers and specialist organic food websites because we shopped online more.

Consumer 246

Consumer Accounting Shopping Supermarket 246