Retail TouchPoints

DECEMBER 13, 2023

Then the next step is to go beyond that to say you also plan on empowering consumers to be able to live those promises as well, whether that’s inclusivity, sustainability or giving back to the community. As a result, all hands are on deck to implement new technologies and procedures — even store design teams.

Loss Prevention 317

Loss Prevention Visual Merchandising Sporting Goods Store Operations 317

Inside Retail

FEBRUARY 20, 2024

The framework aims to bring more inclusive innovation in physical and digital spaces while enabling Starbucks to scale accessible design across its store portfolio. While the new Starbucks in Washington, DC is the first store designed with an inclusive setup, it will not be the company’s last.

Store Operations 130

Store Operations Point of Sale Location Fashion 130

Retail TouchPoints

JANUARY 12, 2024

After a customer pays at a register or via the Scan & Go mobile payment solution, a combination of computer vision and digital technology deployed in stores’ exit areas captures images of their cart and verifies payment for all items within a shopper’s basket.

Payment Services 264

Payment Services Planning Point of Sale ATS 264

Mass Relators

MARCH 1, 2024

Through the use of plan-sponsored funds distributed via NationsBenefits’ flex benefit card program, members will be able to purchase approved healthy foods, groceries, pantry staples, wellness essentials, and O-T-C medications in all Harveys Supermarket and Winn-Dixie grocery store locations across the southeastern U.S.,

Grocer 52

Grocer Supermarket Point of Sale Location 52

Retail TouchPoints

JUNE 7, 2022

During Brok’s tenure, Sephora has deployed new technology and services as well as expanding its partnership with Kohl’s : Sephora launched same-day delivery in partnership with Delivery Solutions in November 2021; In February 2022 , Kohl’s and Sephora revealed plans to add 400 Sephora shop-in-shops to reach their goal of 850 locations by 2023; and (..)

Planning 343

Planning Location Shopping Point of Sale 343

Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.

Checkout 236

Checkout Payment Services ATS Accounting 236

Retail TouchPoints

OCTOBER 4, 2023

26, 2023, comes despite Amazon CEO Andy Jassy’s February 2023 announcement that the retailer would halt expansion of its Amazon Fresh and Amazon Go store footprints. Amazon had announced plans to close eight Amazon Go stores in March 2023 and reportedly closed a Seattle location in June 2023. The opening, which took place Sept.

Checkout 274

Checkout Supermarket Apparel Payment Services 274

Retail TouchPoints

JULY 13, 2023

JD Sports , a global retailer with more than 3,000 stores worldwide, has adopted a suite of solutions designed to boost its growth in Canada, a market the retailer entered in 2021. The company currently operates 23 stores in Canada under the JD , size? The Retail Management Suite from Jesta I.S.

Loss Prevention 244

Loss Prevention Management Planning Location 244

Retail TouchPoints

APRIL 3, 2024

Incorporate Promotions and Sales When planning your digital signage content, consider the frequency and timing of sales and promotions. Depending on your goals, you might choose to schedule automatic updates on a weekly, monthly or even daily basis.

Promotions 279

Promotions Customer Experience Point of Sale Accessories 279

Retail TouchPoints

JANUARY 12, 2024

The company also has been working with campus card providers like CBORD, Transact and Grubhub to allow students to use their meal plans to make purchases.

Payment Services 264

Payment Services Accounting Checkout Apparel 264

Retail TouchPoints

FEBRUARY 27, 2024

Ensuring business continuity plans include appropriate responses to network outages, breaches and ransomware attacks. Retailers can further reduce risks by: Procuring cyber liability insurance coverage to transfer some of the risk. Conducting a third-party audit of cybersecurity protocols.

Payment Services 277

Payment Services Wholesale Store Layout Inventory Management 277

Retail TouchPoints

AUGUST 14, 2023

With the right operations and infrastructure systems, retailers will be able to leverage the vast capabilities derived from the computer vision and AI that power frictionless checkout, which produces rich data and insights that enable these additional tools.

Payment Services 242

Payment Services Checkout Inventory Management Grocer 242

Retail TouchPoints

MAY 23, 2022

The next step for the 112-year-old floral and gift brand is offering its partner florists updated features within its new MercuryOnline (MOL) platform, powered by Shopify , which FTD CTO Matt Powell describes as “ how digital commerce interfaces with store operations.”.

Payment Services 277

Payment Services Customer Experience Fulfillment Point of Sale 277

Retail TouchPoints

JULY 14, 2023

Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year. At the same time, they’re trying to help associates feel empowered in an increasingly busy, high-pressure environment.

Payment Services 244

Payment Services Accessories Point of Sale Store Operations 244

Inside Retail

MAY 25, 2023

But, also in the way retailers view and plan their business as a result. In the near-term future, retail media will dictate even the way retail stores are designed. The rise of screens The big grocers dipped their toes with front-of-store screens and now they are set to proliferate. So what can we expect?

Visual Merchandising 130

Visual Merchandising Grocer Point of Sale Supermarket 130

Retail TouchPoints

NOVEMBER 30, 2021

Amazon announced that it would make its JWO technology available to other retailers in March 2020 , and deployed the technology at an Amazon Fresh store in June 2021. The company plans to equip two of its Whole Foods stores with cashierless solutions in 2022.

Checkout 296

Checkout Payment Services Supermarket Customer Experience 296

Retail TouchPoints

MARCH 15, 2023

Many business leaders, and retailers specifically, plan to increase their investment in digital technology for the frontline. However, employee shortages are forcing many organizations to prioritize capabilities that support operating efficiency and store performance over employee engagement and loyalty.

Employee Engagement 276

Employee Engagement Management Point of Sale Planning 276

Retail TouchPoints

JULY 21, 2023

Louis Schnucks stores this fall, with a broader rollout planned for later this year. The supermarket retailer will roll out the smart carts at select St. Select Caper Carts will include a bottom rack for heavy and bulky items.

Checkout 243

Checkout Promotions Supermarket Accounting 243

Retail TouchPoints

FEBRUARY 7, 2023

The 35 brands that will be represented each have individual leases, but American Dream will staff the store, provide a shared checkout experience and host a loyalty program. The “AD” in the store’s name refers to “American Dream.”) 14 for one floor of a planned two-floor space. The ADdress will have a “phase one” opening on Feb.

Payment Services 273

Payment Services Department Stores Checkout Finance 273

Retail TouchPoints

FEBRUARY 10, 2022

It’s now available on-demand , which makes this a good time to issue a spoiler alert: if you haven’t seen the episode yet but plan to, don’t read any further until you have. Launched in 1977, The Vitamin Shoppe saw sales begin to decline in the early 2010’s due primarily to a lack of digital innovation. And that’s not all.

Inventory Management 321

Inventory Management Beauty and Health Management Planning 321

Retail TouchPoints

JANUARY 8, 2024

As a result, retailers must ensure their 2024 loss prevention plans incorporate an omnichannel approach that considers all avenues for loss. With that in mind, the negative financial impact of shrink is actually much higher than the reported $112.1

Loss Prevention 258

Loss Prevention Returns Point of Sale Shipping 258

Retail TouchPoints

AUGUST 30, 2023

Armed with the data of years of study, the OSF Digital Strategy team can help you plan and prioritize your 2024 roadmap. She leverages 25+ years in omnichannel retail, focusing on brands, covering digital strategy and store operations, registry, marketing, tech selection and organizational design.

Checkout 259

Checkout Shipping Customer Experience Point of Sale 259

Retail TouchPoints

AUGUST 14, 2023

In participating stores across the Arizona State University campus, customers can wash their personal cup or a returned Borrow A Cup at the counter within the time it takes baristas to complete their order. Starbucks also is planning to bring reusability to the drive-thru.

Returns 235

Returns Payment Services Point of Sale Location 235

Retail TouchPoints

FEBRUARY 5, 2021

This can be done by encouraging the customer to come into the store for a return, but add-ons should be enabled just as seamlessly in the digital store as well. Ultimately, planning for holiday season 2021 begins with the recap of holiday season 2020. Gene Bornac is Chief Strategy Officer at enVista.

Payment Services 198

Payment Services Returns Specialty Retailers Promotions 198

Retail TouchPoints

OCTOBER 9, 2023

If a legacy POS is your plan to manage the complex web of inventory — amid the many different ways today’s consumers buy and receive products — please… Let us know how that works out for ya! Omnichannel doesn’t mean “starts online” and retailers automatically embrace it.

Fulfillment 306

Fulfillment Shipping Suggestive Selling Management 306

Retail TouchPoints

JUNE 15, 2022

Lastly, QR codes offer a wellspring of data that fuels business intelligence, such as: what is being scanned, how long customers were in stores, what they bought and what actions they took, can all help plan store use and maximize profitability. And that’s true whether the actual sale happens in-store or continues online.

Payment Services 264

Payment Services Checkout Shrinkage Fast Fashion 264

Retail TouchPoints

MAY 9, 2022

Mashgin plans to use the investment to grow its team, accelerate expansion and scale internationally. The Mashgin solution speeds checkout by reading multiple items simultaneously, although it requires shoppers to set their purchases down on the countertop devices’ base to operate. million in Series B funding at a $1.5

Checkout 266

Checkout Payment Services Planning Point of Sale 266

M19 Retail

JUNE 8, 2023

Knowing that softline and hardline retailers must tailor their strategies to fit their business priorities, market plan, and retailing capabilities, Mi9 Retail merchandising and store solutions empower retailers with the insights they need to manage products, optimize inventory, drive sales, lower operating costs, and improve customer engagement.

Point of Sale 40

Point of Sale Inventory Management Management Store Operations 40

Retail TouchPoints

FEBRUARY 24, 2021

With the UHF RFID technology-based solution provided by Nedap, the primary long-term objective is to achieve full supply chain visibility and merchandise visibility within all of the company’s stores across Spain, according to Gonzalo de Lorenzo, CEO, Encuentro Moda. Adding Real-Time Inventory Data.

Fulfillment 147

Fulfillment Point of Sale Fashion Fast Fashion 147

Retail TouchPoints

NOVEMBER 3, 2021

More Dark Kitchens Over the next five years, QSR chain Wendy’s is planning to add 700 kitchens in converted shipping containers to support delivery. We’re forecasting 700% growth over the next two years for these second locations with dedicated inventory.”.

Payment Services 363

Payment Services Checkout Fulfillment Kiosk 363

Retail TouchPoints

JUNE 1, 2022

Shoppers are returning to stores, again. In the ChaseDesign Q1 Shopper Sentiment Survey, 85% of people said, “I plan to shop in physical stores more in 2022 than last year.” This drove the 18% sales growth last year in brick-and-mortar stores, while ecommerce sales grew 14%.

Checkout 299

Checkout Location Shopping Consumer 299

Retail TouchPoints

JULY 21, 2020

Walmart Canada is planning a $3.5 New WMS and transportation management systems will use telematics and IoT sensors to give real-time information on the quality and freshness of products traveling in truck trailers; AI software to more accurately predict and plan inventory volumes; and a blockchain solution for transportation payments.

Fulfillment 227

Fulfillment Payment Services Beauty and Health Checkout 227

Retail TouchPoints

JULY 30, 2020

According to a Capgemini study, 84% of consumers plan to use touchless technologies to avoid physical contact in stores during the pandemic. “This reflects our continued focus on innovation and finding new ways to help maintain the safety of our customers and employees.”.

Payment Services 241

Payment Services Location Planning Point of Sale 241

Retail TouchPoints

AUGUST 11, 2020

Circle K will pilot a touchless autonomous checkout solution in one of its Phoenix locations and plans to add the technology to other store locations.

Checkout 256

Checkout Store Layout Payment Services Kiosk 256

V Count

SEPTEMBER 15, 2022

If you’re running a brick-and-mortar business, you may want to invest in one of these point-of-sale systems. As a business owner or a store manager, you’ll face countless challenges, and turning your business into a successful one usually requires time, effort and commitment.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

V Count

SEPTEMBER 15, 2022

If you’re running a brick-and-mortar business, you may want to invest in one of these point-of-sale systems. As a business owner or a store manager, you’ll face countless challenges, and turning your business into a successful one usually requires time, effort and commitment.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

Retail TouchPoints

FEBRUARY 15, 2021

Even the best business plans expect some bumps along the road: financial insecurity among consumers, supply chain complications, a shortage of labor or reduced in-store traffic. But the COVID-19 pandemic forced retailers to grapple with all of the above, all at once.

Fulfillment 279

Fulfillment Checkout Store Layout Consumer 279