Retail TouchPoints

APRIL 22, 2024

JLL Retail Property Management has introduced a new virtual shopper agent named Cindy , designed to make the online experience more relevant and engaging at 13 of its shopping centers across the U.S. She also was built using multi-ethnic characteristics to resonate with a geographically and demographically diverse user base.

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Shopping Fashion Management Consumer 253

Inside Retail

MARCH 11, 2024

Credible reports suggest The Body Shop Australian business is facing a cashflow crisis as a result of the collapse of the UK parent company. The Body Shop operates about 100 stores in Australia and is said to be the most profitable international arm of the stricken business.

Shopping 290

Shopping Accounting Management Marketing 290

Retail TouchPoints

MARCH 29, 2024

Cosmetics will be the first brand featured in a TikTok Shop Super Brand Day, which will put the brand front and center on the social media platform from March 31 to April 3, 2024. s larger celebration of the brand’s 20th anniversary and also mark its one-year anniversary on TikTok Shop. “E.l.f. “E.l.f.

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Shopping Marketing Social Commerce 273

Retail TouchPoints

MARCH 6, 2024

Shopping malls are on the rebound thanks to Gen Z’s hunger for nostalgia and community. Reframing the Shopping Mall Brand Images from the main shopping mall area. Phase one of the development journey was dedicated to launching Kingland , a High Street area of 10 shops dedicated to independent brands.

Shopping 257

Shopping Merchant Services Kiosk Consumer 257

Retail Focus

MAY 15, 2023

Selfridges launches The Stock Market at the Corner Shop, a month-long circular experience where customers can uncover the value of what they already own, exchange items for Selfridges credit and restore or upcycle clothing and accessories. Sessions include screen printing, appliqué, tassels and ties and mend and reknit.

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Marketing Shopping Accessories ATS 147

Inside Retail

JANUARY 30, 2023

Sydney’s Paddy’s Market is at the centre of a debate over its redevelopment with some traders and members of the public opposing plans to give the venue a significant facelift. With the market occupancy rate down to 60 per cent, Latham says Doltone’s precinct would boost that to “close” to 100 per cent.

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Planning Marketing Shopping Location 325

Retail TouchPoints

FEBRUARY 5, 2024

Ingka Group , parent company of Ikea Retail, has debuted an AI-powered home design inspiration and shopping tool on the OpenAI GPT Store. only, but Ikea plans to expand to more markets where ChatGPT is available during 2024. Ikea’s is just the latest customer-facing generative AI solution to hit the market.

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Shopping Marketing Location Planning 276

Retail TouchPoints

JANUARY 9, 2024

Google Shopping ads are now accessible to Instacart ’s advertising partners, which can leverage Instacart’s retail media data. This means that CPG advertisers that work with Instacart can now activate Google Shopping ads powered by Instacart’s first-party data and closed-loop insights to reach consumers searching for products on Google.

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Shopping Advertising Consumer Promotions 262

Retail TouchPoints

SEPTEMBER 12, 2023

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop. in November 2022. reads the company announcement.

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Merchant Services Payment Services Shopping Checkout 260

Retail TouchPoints

NOVEMBER 21, 2023

When customers aren’t actively searching and shopping for gifts, they are spending an elevated amount of time watching their favorite TV shows and movies — especially holiday classics like How the Grinch Stole Christmas and Elf. In many ways, the same trends we see in consumers’ Q4 shopping behaviors mirror their TV viewership.

Shopping 261

Shopping Specialty Retailers Consumer Department Stores 261

Retail TouchPoints

NOVEMBER 28, 2023

Macy’s has named Sharon Otterman as its new Chief Marketing Officer (CMO), effective Dec. Otterman, a 25- year marketing veteran who was most recently CMO at Caesars Entertainment , will report to Macy’s President and CEO-elect Tony Spring.

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Marketing Visual Merchandising Advertising Planning 224

Retail TouchPoints

FEBRUARY 20, 2024

Retail marketers stand to gain much-needed support and time from AI in a sector fueled by creativity and innovation. At a time when innovation and quick decision-making are business imperatives, marketers need to make their AI investments count. We know that AI can help build more meaningful connections between people and content.

Marketing 257

Marketing Advertising Management Consumer 257

Retail TouchPoints

APRIL 27, 2023

As rival TikTok ramps up its shopping initiatives , Meta is streamlining its own commerce strategy to drive more in-platform shopping on Instagram and Facebook. A shift toward a new dynamic for Instagram and Facebook Shops will require companies to enable in-app checkout in order to offer a Shop on both sites.

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Merchant Services Shopping Checkout Social Commerce 300

Retail TouchPoints

NOVEMBER 29, 2023

Complete with romantic rendezvous in the Garden Center and dancing among the holiday décor, the shoppable commercial series will give rom-com fans all the spice and sweet intrigue they love, with a little shopping thrown into the mix. said William White, Chief Marketing Officer of Walmart U.S. 2, with the remainder dropping Dec.

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Marketing Shopping Fashion Returns 247

Retail TouchPoints

MARCH 14, 2024

Back in the 1950’s his grandfather, Stanley Whitman, decided to open a luxury shopping mall in Florida that would rival Manhattan’s Fifth Avenue. Taking advantage of the balmy Florida weather, Bal Harbour Shops pioneered the idea of an open-air shopping mall. Matthew Whitman Lazenby and his family have never dreamed small.

Shopping 291

Shopping Consumer Drop-Shipping Shipping 291

Inside Retail

APRIL 17, 2024

Newmark Capital has put up the Brandon Park shopping centre in Melbourne for sale. Aside from Coles and Aldi, the shopping centre also serves as home to five mini-majors and 86 specialty tenancies and kiosks. The post Melbourne’s Brandon Park shopping centre up for sale appeared first on Inside Retail Australia.

Shopping 130

Shopping Kiosk Management Marketing 130

Tokinomo

SEPTEMBER 21, 2022

You’ve seen hundreds of articles about how to market to Gen Z and Millennials. While these two young generations make up a big chunk of the shopping population, this doesn’t mean that we should forget about the older population.

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Marketing Shopping Retail Marketing 216

Retail TouchPoints

APRIL 13, 2023

Wine marketers have an exciting opportunity to identify ways to educate new consumer segments, show up in key commerce channels and drive marketing ROI. In this phase, influencer marketing is an ideal channel for wine brands , especially to reach the key millennial/Gen-Z demographics that have been slower adopters of wine.

Marketing 315

Marketing Shipping Consumer Advertising 315

Inside Retail

APRIL 9, 2024

New pet retailer Swaggle – owned by grocery giant Coles – has launched its online shopping platform, aiming to help pets “live their lives to the fullest”. The post New pet retailer launches online shopping platform appeared first on Inside Retail Australia.

Shopping 246

Shopping Marketing 246

Inside Retail

MARCH 3, 2024

Retailers have also been hit with rising input costs eroding margins, leaving many merchandise, marketing and commerce functions wondering how they are going to achieve more with less. The post Retention and loyalty – how to grow when the market is down appeared first on Inside Retail Australia.

Marketing 290

Marketing Customer Retention Returns Promotions 290

Inside Retail

APRIL 12, 2024

Data from the Australian Bureau of Statistics (ABS) shows that outlet shopping has seen steady growth over the past few years, as an increasing number of consumers seek value-driven shopping experiences, driven by economic factors such as the rising cost of living. As a touch point, we measure brands and energy.

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Marketing Fast Fashion Fashion Accessories 130

Retail TouchPoints

FEBRUARY 13, 2024

The UK arm of the The Body Shop has entered administration, the British version of bankruptcy protection, according to Reuters and other media reports, but it will continue to operate online and via its 199 UK brick-and-mortar stores for the time being. At press time The Body Shop had not replied to a request for comment.

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Shopping Management Store Operations ATS 227

Inside Retail

SEPTEMBER 7, 2023

per cent growth this year reaching a market value of $2.67 According to Research and Markets, the trend of social buying and shopping is expected to record “significant expansion” in coming years with the gross merchandise value of such transactions predicted to reach $5.17 billion by 2028.

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Social Commerce Marketing Shopping 264

Retail TouchPoints

MARCH 5, 2024

The Body Shop Canada has filed a Notice of Intention (NOI) to file for protection under the country’s Bankruptcy and Insolvency Act, following a similar filing by the retailer’s UK arm last month. Additionally, The Body Shop US Limited has “ceased operations” as of March 1, 2024, according to a press release.

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Shopping Planning Location Store Operations 287

Retail TouchPoints

JULY 12, 2023

Target has named Lisa Roath as its new EVP and Chief Marketing Officer. Reporting to EVP and Chief Guest Experience Officer Cara Sylvester, Roath will lead core marketing functions including creative, guest marketing strategy, retail brand experience, social media, paid media strategy and marketing strategy and operations.

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Marketing Promotions Shopping 238

Inside Retail

NOVEMBER 28, 2023

Email marketing flows are crucial for crafting a seamless and personalised customer journey. With Klaviyo , an intelligent marketing automation platform, retailers can set up automated email flows triggered by specific customer actions, ensuring timely and relevant communication.

Marketing 287

Marketing Drop-Shipping Promotions Checkout 287

Retail TouchPoints

FEBRUARY 15, 2023

Petco will expand its exclusive retail partnership with  Canadian Tire with the addition of Petco shop-in-shops at 99% of Canadian Tire stores by the middle of 2023 as well as a dedicated product assortment online at canadiantire.ca. billion pet market.

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Location Shopping ATS Marketing 253

Retail TouchPoints

AUGUST 24, 2023

As retailers gear up for the 2023 holiday shopping season, predicted to be another big year, expect generative AI to influence consumer shopping and buying decisions. In fact, seven out of 10 marketers in the U.S. It’s being used to generate marketing content including social media posts, videos and images.

Shopping 240

Shopping Advertising Consumer Marketing 240

Retail TouchPoints

APRIL 18, 2024

Mint House Shop Your Stay page for its NYC location. But at Mint House the shopping happens in the real world — just not in a store. It’s great for brands, because they get the benefit of having these properties as marketing partners with showrooms that essentially act as free retail space.

Boutique 249

Boutique Shopping Location Returns 249

Inside Retail

JANUARY 31, 2024

Parade was founded by Columbia University dropout Cami Téllez in 2019, with a purpose to disrupt the market and champion inclusivity, body positivity and sustainable manufacturing. Businesses like Brava are championing change through inclusivity and representation for formerly marginalised individuals represented in the market.

Marketing 259

Marketing Apparel Fashion Consumer 259

Retail TouchPoints

APRIL 16, 2024

Amazon is expanding the reach of its Amazon Live shopping content with the debut of a new interactive shoppable channel on the Prime Video and Freevee streaming TV services. However, Amazon’s move from a social media-style setting back into television is a sign of the preferences of U.S.

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Shopping Advertising Returns Consumer 130

Retail TouchPoints

MAY 19, 2021

retail sales surged 9.8% , thanks to a third stimulus check and the gradual relaunch of in-store shopping. But don’t expect consumers to abandon the digital shopping experiences they relied on during the pandemic. 4 Solutions for Digitizing the In-Store Shopping Experience. In March 2021, U.S.

Retail Marketing 171

Retail Marketing Marketing Shopping Returns 171

Inside Retail

DECEMBER 12, 2021

If your business is using social media, it’s imperative to keep tabs on the ongoing and forthcoming trends to weave them into your marketing. Let’s take a deep dive into how social media will transform the marketing practices in the year ahead. Emerging shopping platforms. Bite-sized content. Visualisation power on social media.

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Marketing Accounting Promotions Shopping 298

Inside Retail

SEPTEMBER 7, 2023

Craft tea retailer The Berry Tea Shop has launched an equity crowdfunding campaign via Birchal as it seeks to scale the business and expand its product portfolio. Founded in 2010 by Cliff and Paulina Collier, The Berry Tea Shop offers a selection of more than 48 varieties of loose-leaf tea, tea wares and accessories and includes a cafe.

Shopping 276

Shopping Wholesale Accessories Marketing 276

Inside Retail

MAY 10, 2022

Meanwhile, one in three claims that putting their credit card details in is the most painful part of the entire shopping experience. SMS shopping. In fact, engaging SMS marketing can have 10 per cent conversion ratios. Live shopping. Live shopping, SMS marketing, one-click buying appeared first on Inside Retail.

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Marketing Shopping Consumer Fashion 162

Inside Retail

NOVEMBER 14, 2023

Beauty brand The Body Shop has been acquired by pan-European alternative investment firm Aurelius from Natura & Co for £207 million (US$258.69 The Body Shop has over 900 company-owned stores across 20 countries and has partnerships with franchisees operating 1600 stores in additional 69 geographies.

Beauty and Health 261

Beauty and Health Shopping Marketing 261

Retail TouchPoints

DECEMBER 20, 2023

Manhattan’s Fairway Market grocery chain has partnered with Instacart to develop a new convenience-focused service called Fairway Now that will offer delivery of last-minute grocery items and household essentials in as fast as 30 minutes. Fairway Market is a trademark of the retailer-owned supermarket cooperative Wakefern Food Corp.

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Marketing Payment Services Supermarket Location 234