365 Retail

JULY 24, 2023

Now processing over 10% of the global grocery sales data, Retail Insight , the leading provider of in-store operations execution software, is targeting its next growth phase, consolidating its position as a global technology leader, while expanding into new territories, supported by a series of senior hires.

Store Operations 52

Store Operations Payment Services Grocer Supermarket 52

Retail TouchPoints

MAY 26, 2021

The retailer refers to its model as a “Nationalized Boutique,” with each store featuring its own assortment unique to its market. Post-pandemic, Windsor is positioned in an ideal spot to capitalize on the return to normalcy and deliver accessible fashion for all the social events in our customers’ lives.

Fashion 278

Fashion Location Returns Fast Fashion 278

Retail TouchPoints

AUGUST 19, 2021

Toys ‘R’ Us will make its latest attempted return to brick-and-mortar with 400 store-in-store shops at Macy’s locations and online at macys.com/toysrus, slated to roll out in 2022. This isn’t the first store-in-a-store concept for Toys ‘R’ Us: the brand opened pop-ups at Kroger locations during the 2018 holiday season.

Returns 264

Returns Shopping Location Marketing 264

Retail TouchPoints

MARCH 25, 2024

Beginning in April, the retailer will offer a free battery recycling box (while supplies last), in which consumers can collect batteries at home and return them to Staples for free recycling. Staples has leveraged consumer recycling behavior research from MIT and partnered with Call2Recycle and ERI to design the program.

ATS 255

ATS Returns Consumer Location 255

Inside Retail

SEPTEMBER 13, 2023

. “Our multi-channel offer is a key strength of these results as we capitalised on customers returning to stores after closures in the prior year, underpinned by our leading customer loyalty proposition in Myer One,” said John King, CEO. Operating gross profit margin declined to 36.4 ” Net profit rose 18.2

Net Profit 278

Net Profit Department Stores Returns Store Operations 278

Retail TouchPoints

JULY 27, 2020

As the near-term impact of the pandemic on retail employment crystalizes, participants in a recent RetailWire discussion debated how long it will take for retail employment to return to pre-pandemic levels — if it ever does — and what that means to recruitment and career paths in retail in the years ahead. Before the pandemic hit, the U.S.

Returns 195

Returns Fulfillment Checkout Marketing 195

Retail TouchPoints

NOVEMBER 4, 2022

By executing this transaction, we will intensify our focus on enhancing our operating margin and ROIC [return on invested capital], taking market share in the U.S. Additionally, Lowe’s is merging its Pro organization into the store operations division as well as integrating its merchandising and marketing functions.

Store Operations 304

Store Operations Returns Management Marketing 304

Retail TouchPoints

SEPTEMBER 25, 2023

While we’ve returned to some sense of normalcy, the VUCA [volatile, uncertain, complex and ambiguous] proposition has become a reality,” said Dr. Thomas Goldsby, Professor and Chair in Logistics in the Supply Chain Management Department of the University of Tennessee. RTP: What impact do returns have on supply chain costs?

Returns 288

Returns Supply Chain Management Fulfillment Customer Experience 288

Cisco Retail

FEBRUARY 11, 2022

The setting is Francisco Market, a fictitious marketplace that illustrates Cisco’s use cases and solutions in retail. Outside the market. Anne pulls into the parking lot and receives a message from Francisco Market offering her a free cup of premium roast coffee. Entering the market. Inside the market.

Marketing 117

Marketing Checkout Kiosk Store Operations 117

Retail TouchPoints

APRIL 19, 2024

“Lionel Messi is the GOAT of the assist,” said Jen Wilson, SVP of Enterprise Brand and Marketing at Lowe’s in a statement. Lowe’s also will team up with CONMEBOL Copa América 2024 USA , the soccer tournament returning to the U.S.

Accounting 239

Accounting Returns Marketing ATS 239

Retail TouchPoints

DECEMBER 13, 2023

Baird: A lot of store renovation efforts are being driven by the expanded role of the store. For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns. Technology is going to be central [to the store experience] — it has to be.

Loss Prevention 260

Loss Prevention Visual Merchandising Sporting Goods Store Operations 260

Retail TouchPoints

JANUARY 21, 2022

Against daunting odds, the 2022 Na tional Retail Federation Big Show once again brought retailers and suppliers face to face IRL from Jan. 16-18 at New York City’s Javits Center. The 112 th annual show featured 190 sessions, more than 300 speakers and 700+ exhibitors.

Returns 247

Returns Social Commerce Consumer Shipping 247

Retail TouchPoints

JUNE 7, 2023

Bankruptcy Court for the Southern District of Texas in January 2023 , expects to return in a strengthened financial position, having substantially reduced its secured debt from approximately $1.9 Serta Simmons Bedding (SSB) will emerge from bankruptcy “in the near future,” according to a company press release.

Returns 237

Returns Marketing Planning Store Operations 237

Retail Gazette

MAY 16, 2024

The tie-up aims to improve store operations, drive greater efficiency for staff and provide shoppers with more efficient and effective service. It said this would be delivered through Microsoft Azure as part of Sainsbury’s cloud ecosystem, which will reduce time to market for new services and innovations.

Grocer 102

Grocer Supermarket Planning Store Operations 102

365 Retail

MAY 17, 2024

This collaboration aims to enhance store operations, boost efficiency for employees, and provide superior service to customers, ultimately delivering stronger returns for shareholders under Sainsbury’s Save and invest to win programme. J Sainsbury plc and Microsoft Corp.

Grocer 62

Grocer Returns Store Operations Customer Experience 62

Retail TouchPoints

AUGUST 14, 2023

Seeking to move closer to the goal of cutting its waste footprint in half by 2030, Starbucks has added 12 locations to its 100% reusable operating model. Stores in Napa and Petaluma, Calif. Customers using these bins through Oct. Customers using these bins through Oct. Starbucks also is planning to bring reusability to the drive-thru.

Returns 178

Returns Payment Services Point of Sale Location 178

Retail Next

OCTOBER 23, 2019

Having a clear return policy in place is good for your business. Research shows that 27 percent of consumers are willing to make a significant purchase from a store that offers free return shipping. Unfortunately, returning products has become a bad habit of so many consumers. Set a Price Limit for Product Returns.

Returns 52

Returns Shipping Finance Consumer 52

Retail TouchPoints

JANUARY 8, 2024

Some thieves and ORC rings used smash-and-grab methods while other bad actors relied on ecommerce claims fraud and returns abuse. On a more drastic scale, imagine that an ORC ring is encouraging participants to return stolen merchandise. Michael Osborne is the CEO of Appriss Retail.

Loss Prevention 203

Loss Prevention Returns Point of Sale Shipping 203

Retail TouchPoints

NOVEMBER 3, 2023

Schultz returned to lead the company he founded for a third time in March 2022 after the retirement of then-CEO Kevin Johnson, in an appointment that was always intended to be temporary. We will become truly global as we create the surround-sound of omnichannel strategies in the 86 markets where we sell Starbucks coffee.”

Planning 233

Planning Returns Marketing Accounting 233

Retail TouchPoints

SEPTEMBER 22, 2023

The retailer agreed to let its stores function as return centers for Amazon in June 2023 and partnered with DoorDash for deliveries in August 2023.

Returns 229

Returns Marketing ATS Store Operations 229

Retail TouchPoints

NOVEMBER 20, 2023

Now, True Classic is ready to manage brick-and-mortar operations on its own, with plans to open eight mall-based stores in markets including Houston, Dallas and Boca Raton, Fla., Once they purchase True Classic, more often than not, the customer returns with a repeat purchase and also buys into other categories.

Apparel 174

Apparel Marketing Returns Advertising 174

Retail TouchPoints

APRIL 1, 2024

Senior bondholders would drop their claims in return for 90% of the stock in the reorganized company, while senior lenders would be paid in full, either in cash or via new loans. The plan, which could begin being implemented as soon as later this month, also leaves open the possibility of a sale, according to Reuters.

Payment Services 249

Payment Services Planning Returns Management 249

Retail TouchPoints

OCTOBER 25, 2023

Employees’ Major Role in the CX Equation The tight labor market of the past few years adds another complication for retailers determined to ensure their customer experience (CX) is top-of-the-line. One example is Target , which began rolling out curbside returns , but only with the Target app.”

Customer Experience 312

Customer Experience Returns Checkout Shopping 312

Retail Focus

FEBRUARY 21, 2024

If you walk up and down the aisles of supermarkets, clothes shops or even furniture stores, you will notice that more brands are shouting about their commitment to protecting the environment, be it via packaging or marketing messages. The Lidl Return Scheme trial will run in participating Glasgow stores from 8 February to 11 August.

Shopping 162

Shopping Visual Merchandising Returns Supermarket 162

Retail TouchPoints

APRIL 17, 2023

Additionally, members of the Diamond rewards program can continue accruing and redeeming benefits, and David’s Bridal will honor all gift cards, returns and exchanges. We have successfully modernized our marketing and customer interaction processes and driven our retail service levels to best in class.

Payment Services 309

Payment Services Fulfillment Returns Marketing 309

Retail TouchPoints

MARCH 7, 2024

It needs to be designed in a way that’s fun and relaxing, to encourage me to return again and again. He had been selling at farmer’s markets, but he’s mastered both the design and the guest experience with these stores. RTP: How would that apply in a retail setting? Harmon: It depends on what type of retailer you are.

Outdoor 255

Outdoor Fulfillment Shopping Marketing 255

Wiser

DECEMBER 11, 2023

Through crowdsourcing, businesses can leverage a vast network of individuals to gather data on store operations, employee performance, product placement, pricing, out-of-stock levels, and much more. Essentially, it turns everyday shoppers into secret shoppers who inspect and review the stores.

Promotions 148

Promotions Store Operations Customer Experience Location 148

Wiser

APRIL 5, 2024

Furthermore, the dialogue around adopting uniform customer engagement strategies is growing, with a focus on synchronizing in-store engagement with online content to deliver a seamless brand journey.

Store Operations 78

Store Operations Consumer Returns Customer Experience 78

Retail TouchPoints

JANUARY 29, 2024

The ROI Impact of Omnichannel The benefits that retailers reap from omnichannel operations increasingly include both high-level strategic pluses and practical positives. Benefits stemming from omnichannel strategies also have been spreading widely across the retail enterprise.

Fulfillment 251

Fulfillment Drop-Shipping Customer Retention Shipping 251

Inside Retail

AUGUST 21, 2023

While the world may slowly be returning to normal in the post-pandemic era, retailers worldwide continue to face labour shortages in customer-facing roles. A recent study by Deloitte found that 74 per cent of executives heading major global retail companies expect shortages in customer-facing positions.

Payment Services 246

Payment Services Management Store Operations Returns 246

Inside Retail

MARCH 30, 2023

While I am disappointed the group has not returned to growth under my leadership, I am proud of the progress we have made towards achieving our strategic objectives,” said Ilczynski. “I Before joining Metcash, Ramage was with Coles Liquor, where he held several roles across marketing, merchandise, operations and business development.

Department Stores 130

Department Stores Finance Returns Supermarket 130

Retail TouchPoints

SEPTEMBER 19, 2023

Customers want to see clothing on hangers, pick them up, feel the fabric, try them on, and may even return the items to other shelves or locations in the store.” The Just Walk Out technology has been making inroads at sports and entertainment venues.

Apparel 236

Apparel Payment Services Checkout Location 236

Retail TouchPoints

JUNE 20, 2023

All REI co-op members, including the 303,000 in the Portland market, have access to the Re/Supply program. The store will focus on providing members with access to high-quality used outdoor gear and apparel with a frequently rotating selection. The products will include both typical returns and items received through trade-in programs.

Outdoor 233

Outdoor Apparel Returns Location 233

Wiser

JANUARY 29, 2019

Below you’ll find four of the most common hurdles in channel marketing, plus what you can do to solve them so they’re no longer problems. Without further ado, let’s dive into the first pain on the list: Channel Marketing Problem No. If you’ve worked in channel marketing for any amount of time you’ve encountered this problem.

Marketing 68

Marketing Promotions Store Operations Checkout 68

Retail TouchPoints

JANUARY 4, 2023

The luxury goods market is an excellent example of where consumers have become accustomed to bespoke experiences. Stores that once had beautifully designed shelves and knowledgeable, insightful sales professionals are among the most difficult to translate online. Bringing Luxury Online.

Comparison Shopping 241

Comparison Shopping Consumer Shopping Customer Experience 241

Retail TouchPoints

MAY 6, 2021

Maximizing the strategic focus and financial flexibility of each entity and aligning their go-to-market strategies and capital investments will enable us to meet customer demand. In addition, positioning their respective growth trajectories and shareholder-specific return profiles will achieve appropriate market valuations.

Consumer 163

Consumer Returns Marketing Location 163

Retail TouchPoints

SEPTEMBER 30, 2020

After liquidation and the sale of its trademarks and intellectual property in August 2019, the Charming Charlie brand has returned with the opening of its first physical store at the Cumberland Mall in Atlanta. The openings had originally been planned for March 2020 but were delayed due to the COVID-19 crisis.

Accessories 285

Accessories Apparel Fashion Returns 285