Remove Marketing Remove Returns Remove Social Commerce Remove Store Operations
article thumbnail

How a Reactive Omnichannel Strategy can Help you Capitalize on Reactive Buying Trends

Retail TouchPoints

The numbers from our latest guide to omnichannel commerce speak for themselves, showing that marketing across three or more channels earns brands 250% higher engagement. Social commerce metrics are up in 2023 , with a 9% increase in gross merchandise value and a 63% increase in average order value across BigCommerce’s merchants.

article thumbnail

NRF Big Show 2022 Returns to In-Person Format Despite COVID Challenges

Retail TouchPoints

.”; Growth opportunities , including guidance on selling luxury goods in China from Christina Fontana, Director of Strategic Partnerships at Alibaba Group , who stressed the importance of social commerce, particularly livestreaming.

Returns 253
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Retail Lessons From China: Innovation, Resilience And Recovery

Retail TouchPoints

This applies not just to consumers but to workers returning to retail stores as well. Retailers should expect that even consumers who have embraced store reopenings early on will also continue the online behaviors they learned during lockdown. There is no ‘returning to normal’.

article thumbnail

Miniso’s “good quality with low price” mantra takes off in Southeast Asia

Inside Retail

“As a global lifestyle retailer, approximately 70 to 80 percent of our product portfolio is similar across the world, while the remaining 20 to 30 percent are unique products that have been designed and chosen according to trends and consumer demands from different local markets,” Huang explained. The marketplace.

article thumbnail

How Natori Used AI to Sharpen Retargeting and Achieve a 943% ROAS

Retail TouchPoints

For example, by specifically retargeting those customers who had added to their online carts over the previous 30 days, and spotlighting the specific items they had browsed or put into their carts, Natori achieved a Return on Ad Spend (ROAS) of 943% in Q3 2023.

article thumbnail

Turn Innovation into Action: Top 10 Takeaways You’ll Get From #RIC21

Retail TouchPoints

On the same day, Devora Rogers of market research consultancy Alter Agents shares results from the firm’s new study, including the depths of shopper “promiscuity” as customer loyalty fades and consumers constantly examine new options. Join the discussion on Nov. 17 from 3 to 3:30 p.m. NFT, cryptocurrency and metaverse reality check.

article thumbnail

It’s not e-commerce anymore – it’s just commerce

Inside Retail

Social media marketing in particular has grown in terms of its reach and impact, with an estimated 75 per cent of internet users reporting that they use social media to research products prior to purchase, either online or in-store. The retailer’s website is merely the start of a customer’s shopping journey today.