Retail TouchPoints

JANUARY 21, 2022

.”; Growth opportunities , including guidance on selling luxury goods in China from Christina Fontana, Director of Strategic Partnerships at Alibaba Group , who stressed the importance of social commerce, particularly livestreaming.

Returns 260

Returns Social Commerce Consumer Shipping 260

Retail TouchPoints

OCTOBER 4, 2023

The numbers from our latest guide to omnichannel commerce speak for themselves, showing that marketing across three or more channels earns brands 250% higher engagement. Social commerce metrics are up in 2023 , with a 9% increase in gross merchandise value and a 63% increase in average order value across BigCommerce’s merchants.

Merchant Services 256

Merchant Services Social Commerce Checkout Payment Services 256

Retail TouchPoints

MARCH 1, 2024

For example, by specifically retargeting those customers who had added to their online carts over the previous 30 days, and spotlighting the specific items they had browsed or put into their carts, Natori achieved a Return on Ad Spend (ROAS) of 943% in Q3 2023.

Department Stores 212

Department Stores Wholesale Finance Apparel 212

Inside Retail

JUNE 28, 2022

“Internet penetration rate in Malaysia is now over 80 percent and the number of active social media users also increased quite a bit over the years,which brings about huge potential in social commerce and the rise of local influencers in Malaysia,” Huang said.

Inventory Turnover 130

Inventory Turnover Clienteling Social Commerce Consumer 130

Inside Retail

FEBRUARY 27, 2023

Sales Mobile commerce has become the norm and social commerce has grown, especially as Gen Z become young adults with their own spending power.

Payment Services 130

Payment Services Social Commerce Promotions Department Stores 130

Retail TouchPoints

JANUARY 24, 2023

Profitability is the Name of the Game Retailers will be looking for strong returns on investment throughout the enterprise, which means potentially putting projects with a longer-term payback — like the metaverse — on the back burner.

Home Furnishings 270

Home Furnishings Advertising Consumer Customer Experience 270

Retail TouchPoints

MAY 18, 2021

It includes forecasting and distribution center/inventory placement, and it also involves returns, because if retailers get better at understanding demand and communications in general, perhaps they can lower returns. Data : This is the most impactful area across all of this resetting.

Fulfillment 178

Fulfillment Consumer Returns Shipping 178