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PetSmart Rolls Out Store Solution to Improve Inventory Management and Digital Fulfillment

Retail TouchPoints

PetSmart has deployed the gStore platform from GreyOrange to enhance inventory management and store operations in its nearly 1,700 stores. The SaaS solution includes capabilities for optimizing digital fulfillment by utilizing dynamic pick paths and real-time inventory data for customizable routes.

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Leveraging Voice-Directed Picking to Optimize Multichannel Fulfillment

Retail TouchPoints

The pressures on retailers to seamlessly fulfill orders across physical stores, online platforms and mobile apps continue to intensify. This technology not only streamlines the order picking process but also creates a foundation for scaling operations across brick-and-mortar stores, online marketplaces and mobile commerce channels.

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Gelson’s Adopts Data-Driven Store Operations Solution

Retail TouchPoints

“With Upshop’s embedded platform and AI-driven capabilities, we’re empowering our stores to by hyper-responsive, efficient and focused on the guest experience. It’s how Gelson’s can compete at the highest level.”

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Study: How Retailers are Managing the Tug-of-War Between Employee Satisfaction and Profitability

Retail TouchPoints

Employee satisfaction plays a central role in store operations. After all, when employees are happy and engaged, they create more productive and profitable store environments.

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Aldi, Gelson’s and Hornbacher’s Connect ESLs to Instacart Product Picking Solution

Retail TouchPoints

We see the value Carrot Tags offer as they help Instacart shoppers to be more independent when fulfilling online orders, allowing our associates to focus on store operations and providing excellent customer service,” said Scott Patton, VP at Aldi in a statement.

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Returns Fraud: Identifying and Addressing a Growing Threat

Retail TouchPoints

Given the heightened focus on return policies during this period, it is an opportune time for customer fulfillment leaders to raise awareness within their organizations about a persistent challenge confronting retailers: the rise in retail returns fraud.

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Smart supply chains tackle labour, inventory and fulfilment challenges

Inside Retail

Labour constraints and rising costs are reshaping retail operations Retailers across Australia are contending with staffing shortages, rising wage demands, and the need to scale workforces for peak sales periods like Black Friday, Christmas, Boxing Day, and EOFY. This can lead to inconsistencies in fulfilment and customer experience.