Retail TouchPoints

AUGUST 24, 2023

“The powerful combination of Simon’s leadership in physical retail, Authentic’s brand development expertise and Shein’s on-demand model will help us drive scalable growth and together make fashion more accessible to all.” has accused China of committing genocide and using forced labor in its repression of Muslim Uyghurs.

Fast Fashion 246

Fast Fashion Fashion Apparel Returns 246

Retail TouchPoints

SEPTEMBER 1, 2022

Nostalgia is en vogue across TV, movies, music and fashion, reviving old trends and creating new ones. In an ideal world, no retailer would wind up with excess inventory because they would have the right insights to understand where and when their product most needs to be fulfilled. Better Inventory Forecasting = Happier Customers.

Fulfillment 310

Fulfillment Supply Chain Management Management Consumer 310

Retail TouchPoints

JANUARY 17, 2025

It might be that were just a tenant, operating a retail concept completely on our own and paying rent [to the resort], or it could be a bit more integrated, similar to what we do with our cruise line partners. For example, we have a fashion jewelry brand that sells very well across both mainstream and premium cruise lines.

Shipping 278

Shipping Boutique Jewelry Apparel 278

Retail TouchPoints

OCTOBER 10, 2024

Because the reality is, most consumers are not going to bother to learn about your products as much as you want them to, particularly in fashion, especially if it’s an impulse buy.

Payment Services 264

Payment Services Apparel Checkout Fulfillment 264

Retail TouchPoints

AUGUST 25, 2020

Retailers should expect that even consumers who have embraced store reopenings early on will also continue the online behaviors they learned during lockdown. Retailers need to make the necessary adjustments to store operations, fulfilment processes, payments and more, to respect shoppers’ continued desire for contactless commerce.

Payment Services 306

Payment Services Fulfillment Consumer Store Operations 306

Retail TouchPoints

SEPTEMBER 17, 2020

21 hearing date by six to seven months , which Tiffany claims is an “attempt to run out the clock to avoid fulfilling its obligations under the merger agreement.”. Tiffany has filed a motion to expedite its lawsuit over LVMH’s attempt to pull out of the deal. LVMH is seeking to delay the current Sept. billion acquisition , which faces a Nov.

Fulfillment 262

Fulfillment Returns Fashion Marketing 262

Retail TouchPoints

JUNE 4, 2020

These priorities fall under five key areas : Store safety and sanitation ; In-store service and engagement ; Flexible fulfillment and last mile experiences ; Cross-functional and team-based communication and collaboration ; and Empathy- and community-based culture creation. Associates Also Must Provide A Welcoming Atmosphere.

Management 241

Management Fulfillment Store Operations Consumer 241

Retail TouchPoints

JUNE 10, 2025

Our collaborative fashion collection was magnified through an engaging experience at the festival’s 15th anniversary, amplified by our joint promotional strategy, which included dynamic social content led by the brand’s network of creators and a vibrant kickoff party in NYC.”

ATS 147

ATS Apparel Promotions Fashion 147

Retail TouchPoints

MARCH 28, 2023

Some of these silhouettes have stayed in style for the past 35-plus years, so we’re tapping into nostalgia but still [doing that] with something extremely fashionable. Retail TouchPoints (RTP): How does Impossible Kicks differentiate its customer experience from other retailers’? John Mocadlo: We make it an attainable luxury experience.

Customer Experience 276

Customer Experience Fulfillment Fashion Wholesale 276

Retail TouchPoints

APRIL 12, 2023

Leap is helping these brands rise to the occasion by leveraging its strategic relationships with operators. We consider [brands] our customers and landlords or operators our real estate partners,” explained Rebecca Fitts, Assistant VP of Real Estate at Leap, in an interview with Retail TouchPoints.

Customer Experience 334

Customer Experience Shopping Consumer Fulfillment 334

Retail TouchPoints

NOVEMBER 19, 2021

Now, on top of the usual challenges that retailers face — fickle consumers, stiff competition, product availability and pricing pressures/low margins — they must go above and beyond to fulfill shopper demands. But they can only make these changes — and fulfill shopper expectations — by using data and analytics.

Fulfillment 305

Fulfillment Jewelry Consumer Inventory Management 305

Retail TouchPoints

FEBRUARY 6, 2024

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. To celebrate the debut, beginning Feb.

Location 272

Location Shopping Fast Fashion Checkout 272

Retail TouchPoints

JANUARY 29, 2024

No, I’m not talking about the revival of the 90’s poorest fashion choices. We’re seeing a resurgence of retailers placing focus back on their physical stores. They also can make sure they have the right number of proofing point areas to fulfill the need. Active shoppers.

Fulfillment 312

Fulfillment Fashion Shopping Management 312

Retail TouchPoints

MARCH 9, 2022

These types of exhibitions would be a perfect opportunity for an emerging fashion, jewelry or sneaker brand, or even an established brand like Nike, to be a part of the exhibition, with the opportunity to purchase. The Ongoing Evolution of Retail Spaces.

Fulfillment 264

Fulfillment Jewelry Location Consumer 264

Retail TouchPoints

AUGUST 5, 2024

In fact, the 2023 Retail TouchPoints Store Operations Survey found that among the 82% of respondents who have armed associates with mobile devices, 59% saw improved employee productivity while 50% saw improved cross-sells and upsells.

Inventory Management 264

Inventory Management Point of Sale Promotions Jewelry 264

Retail TouchPoints

NOVEMBER 3, 2020

Retailers that buy a bit more selectively can put less product in the store, and hold back more for direct-to-consumer (DTC) fulfillment. This trend applies to the whole broad area of apparel and footwear, but we’re also seeing it hit in areas like home décor, fashion and soft lines products, for example bedding and linens.

Drop-Shipping 200

Drop-Shipping Merchant Services Fulfillment Shipping 200

Retail TouchPoints

FEBRUARY 23, 2021

Digital accounted for 44% of net sales in Q4 2020, and the retailer also highlighted the fact that 25% of its digital sales were fulfilled from its brick-and-mortar stores via curbside pickup and same-day delivery. The increasing prominence of digital reflects the company’s “Polaris” omnichannel transformation strategy. “The

Department Stores 211

Department Stores Returns Jewelry Apparel 211

Retail TouchPoints

FEBRUARY 24, 2021

Spanish fashion retailer Encuentro Moda is deploying a radio frequency identification solution across its 125 stores, both to meet omnichannel requirements and to gain visibility into the stock availability at each store and throughout the supply chain. The handheld readers also are employed for online order fulfillment.

Fulfillment 147

Fulfillment Point of Sale Fashion Fast Fashion 147

Retail TouchPoints

APRIL 21, 2023

Greener stores and fulfillment centers are universal for the industry, but different retailers can have vastly different supply chains — the efforts a grocer makes to reduce the carbon footprint of the products it sells will be very different from the kinds of investments a fashion retailer would choose.

Grocer 283

Grocer Fulfillment Shipping Consumer 283

Retail TouchPoints

FEBRUARY 7, 2024

The new retail stores will total more than 128,000 square feet of retail selling space, offering the latest fashion trends and essentials as well as homewares and beauty items. The retailer currently operates 24 stores across nine states, with plans to create a 60 -store footprint in the U.S. by 2026.

Planning 264

Planning Location Fashion Consumer 264

Retail TouchPoints

DECEMBER 7, 2023

As part of its evolution into a global fashion brand, Claire’s began prepping a kids’ TV show in November 2023 and has been making strides in the metaverse.

Jewelry 264

Jewelry Accessories Apparel Fashion 264

Retail TouchPoints

JULY 28, 2020

That’s all great — there have been drastic improvements in product fulfillment and delivery. He loves taking the old-fashioned things that some people might overlook, and putting them together with emerging technology to build experiences that delight shoppers and brands alike. However, now all eyes are on the front of the house.

Fulfillment 256

Fulfillment Inventory Management Payment Services Consumer 256

Retail TouchPoints

NOVEMBER 3, 2023

The stores had been open for less than two years: the Glendale location opened in May 2022 , although the concept had been reported on as early as January 2022.

Supermarket 264

Supermarket Fashion Location Marketing 264

Retail TouchPoints

AUGUST 22, 2023

Macy’s will open four of its off-mall, smaller-format stores throughout the late summer and fall. These 30,000- to 50,000-square-foot locations will offer a curated assortment of Macy’s fashion, beauty, luxury fragrances and more, as well as a “Trend Pavilion” housing a continuous flow of trending and seasonal merchandise.

Planning 245

Planning Fashion Location Marketing 245

Retail TouchPoints

MAY 2, 2023

“We could not be happier with this program, where our customers can give new life to their belongings as they clean out and organize their spaces and be rewarded with Container Store credit in the process,” said Melissa Collins, Chief Marketing Officer at The Container Store in a statement.

Payment Services 278

Payment Services Apparel Shipping Accessories 278

Retail TouchPoints

NOVEMBER 7, 2023

“Bringing the Express brand into new and emerging markets is our first major move for the brand since entering into a strategy partnership with Express to scale the iconic fashion brand and expand its international reach,” said Yehuda Shmidman, CEO and Global Chairman of WHP Global in a statement. “We

Accessories 264

Accessories Apparel Brand Management Planning 264

Retail TouchPoints

JULY 29, 2020

For example, sustainable ‘rental fashion’ is one phenomenon taking over the industry as Millennial and Gen Z consumers, who value access over ownership, buy into the concept of hiring clothing at a fraction of the retail price.

Payment Services 200

Payment Services Fulfillment Location Consumer 200

Retail TouchPoints

AUGUST 29, 2024

Unlike fashion, the technology industry doesn’t often look to trends and ideas from the past to define its future. What’s old is new again, but this time around the focus is squarely on the value proposition for stores and consumers instead of the distribution centre (DC).

Customer Experience 297

Customer Experience Shipping Inventory Management Management 297

Retail TouchPoints

DECEMBER 21, 2023

Kohl’s and Nine West launched an adaptive apparel line, and QVC leveraged some star power by launching an accessible fashion line in partnership with Selma Blair and Isaac Mizrahi. The latter had always been based on a marketplace model, and Shein added a marketplace in May to expand its reach beyond fast fashion.

Sporting Goods 306

Sporting Goods Advertising Consumer Apparel 306

Retail TouchPoints

FEBRUARY 1, 2021

Another, a fashion brand with product stuck in closed retail locations, had to shift distribution models to meet a surge in online demand. The customers of one of my clients, a retailer of hobbyist products, skew older and retired and did less shopping online.

Customer Experience 323

Customer Experience Checkout Consumer Marketing 323

Retail TouchPoints

FEBRUARY 3, 2021

Additionally, [they will involve] learning to run Amazon’s retail arm and mapping a retail growth strategy that includes grocery and fashion, and learning to run multiple, complex interdependent businesses, i.e. AWS, retail, marketplace and B2B sales and logistics, streaming media and sports, healthcare, etc.

Advertising 277

Advertising Marketing Accounting Management 277

Retail TouchPoints

JULY 20, 2020

Now more than one-quarter but less than one-half are open in some fashion.”. “We had approximately 50% of the showrooms open for video or phone consultations or by appointment at one point,” he added. However, due to recent outbreaks, “we have reversed course.

Management 240

Management Shipping Location Promotions 240

Retail TouchPoints

MARCH 30, 2023

UK fashion retailer River Island found that convenience, value and customer service were its customers’ top priorities. River Island Drives Customer Retention with Personalized Promotions With customer acquisition costs rising and consumers cutting back on spending, the name of the game this year is retention.

Point of Sale 298

Point of Sale Checkout Consumer Promotions 298

Inside Retail

JUNE 27, 2024

For example, in September 2023, the Chandler Fashion Centre in Arizona opened a 250,000 square-foot Scheels, a sporting goods chain, where visitors could experience attractions like riding on a ferris wheel or visiting an aquarium. As Baird warned retailers, “Omnichannel fulfilment is much harder in a mall environment (vs.

Retail Marketing 147

Retail Marketing Marketing Department Stores Shopping 147

Retail TouchPoints

APRIL 12, 2024

He is an industry veteran with an exceptional track record of delivering profitable growth at iconic fashion brands. His depth of experience in driving market relevance and consumer-centric, operational excellence makes him the right leader to help us usher in the company’s next chapter of stakeholder value creation.”

Wholesale 147

Wholesale Fashion Location Consumer 147

365 Retail

SEPTEMBER 15, 2021

The premium ecommerce marketplace is strengthening its senior management tier with six newly created director-level positions, appointing accomplished retail names who will help the business realise its ambition to become the largest non-full price marketplace for fashion and beauty worldwide.

Fashion 64

Fashion Department Stores Finance Customer Experience 64

I Vend

APRIL 2, 2025

Yes, of course retail software is about more than just POS, but POS is the very heart of a retail stores operations, so it must be fast, reliable and rich in function. Thrift stores handle non-standard inventory and offer discounts based on weekly stock rotation. Supermarkets require tools to track fresh and perishable produce.

Management 52

Management Payment Services Inventory Management Point of Sale 52