Inside Retail

AUGUST 12, 2021

Southeast Asia’s leading online fashion and lifestyle retailer offers customers a world of payment options and a seamless shopping experience. Now, consumers who shop Zalora will have the ability to pay with any of their preferred local payment solutions at online checkout as part of a seamless shopping experience.

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Retail TouchPoints

AUGUST 25, 2020

From payments to delivery, processes have been scrutinised to reduce the need to touch people, products and PIN pads. Retailers need to make the necessary adjustments to store operations, fulfilment processes, payments and more, to respect shoppers’ continued desire for contactless commerce.

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Retail Dive

JUNE 18, 2025

Daily Dive M-F DTC Weekly Every Tuesday Marketing Weekly Every Wednesday Tech Weekly Every Thursday Operations Weekly Every Monday By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy. About 32 million items are in-stock at the fulfillment center, per the press release. on June 3, 2025.

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Retail TouchPoints

APRIL 5, 2022

The white label program is powered by the ThredUP Resale-as-a-Service solution and includes the digital shop, clean-out program and cash offerings — all elements designed to encourage customers to rotate their wardrobes sustainably, buy secondhand and receive credit to repeat the process. “At

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Inside Retail

NOVEMBER 29, 2022

Australian plus-size women’s fashion brand, Taking Shape, has had a busy three years. . It is also exploring new in-store fulfilment options in Australia, and continuing to add new payment methods, which customers have been clamouring for. We’re also working to enable our UK distribution centre to fulfil to greater Europe.

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Retail TouchPoints

JANUARY 29, 2021

For Vietnamese retail management firm Au Chau Fashion and Cosmetic Company (ACFC) , the rapid adoption of online shopping spurred by COVID-19 store closures offered an opportunity to beef up the omnichannel experience across its suite of international brands. .

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Retail TouchPoints

JUNE 11, 2020

Solution providers also have joined the fray, creating new solutions and services to help businesses stay open — and even uncover new revenue opportunities — as we venture into the “New Normal,” or what Aptos calls the “Next Normal.” Other retailers were able to successfully adapt to the shift online by offering digital services.

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Inside Retail

SEPTEMBER 27, 2022

According to fashion group Country Road’s customer lead Paul Conti, while customer behaviour has certainly changed throughout the pandemic, the overall shift from offline to online was largely an acceleration of a pre-pandemic trend – and one that is correcting itself now that physical retail is back on the cards.

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Retail Focus

SEPTEMBER 5, 2024

From the use of chatbots to direct customers to the correct department while shopping on their mobile device or computer, through to sophisticated inventory management that helps retailers operate easier, the potential for AI in retail is far-reaching.

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Inside Retail

OCTOBER 19, 2021

As global apparel revenues plummeted almost 20 per cent in 2020, e-commerce has emerged as the silver lining of the fashion industry’s challenging year. E-commerce fashion sales are expected to grow almost 39 per cent between 2020 and 2023. Online shoppers want variety – and they want it for everything, including their payment options.

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Retail TouchPoints

NOVEMBER 20, 2020

The pandemic has accelerated the shift away from shopping in person, making it difficult for many brick-and-mortar retailers to sell products, service their debt load and pay vendors. With the pandemic affecting everyone, there has been more transparency and open-mindedness among the various constituents in the process.

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Retail Focus

JANUARY 12, 2023

However, to do that, the system needs to be operable 24/7 throughout the entire year. The old-fashioned way of doing that was always to have staff available. The ultimate benefits that come with all of that include: reduced operating costs, fewer operator errors, increased sales, . Deciding Which Processes to Automate.

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Retail TouchPoints

MAY 2, 2023

The Container Store has debuted its Closet Clean Out resale program for apparel and accessories, powered by the ThredUp Resale-as-a-Service solution. Together, we can slow fashion waste and reduce its impact on our planet.” Sellers can then choose between cash or a Sam Edelman credit as payment. “At

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Retail TouchPoints

JANUARY 20, 2022

Amazon has announced plans for its first-ever physical fashion store — dubbed Amazon Style — which will feature women’s and men’s apparel, shoes and accessories. Amazon said associates will also be key in providing customer service, managing back-of-house operations and helping customers check out.

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Retail TouchPoints

JANUARY 10, 2023

Further, excess inventory can lead to lost revenue because products that are not sold quickly can become obsolete or go out of fashion. Sellers are also setting up independent stores on platforms that can help automate the selling process and enable sellers to connect their stores to a broader range of marketing channels.

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Retail TouchPoints

JULY 29, 2020

To accomplish this, operational models need to be adapted quickly. Predicting what’s to come isn’t easy, but having a robust network infrastructure in place would allow retailers to deploy new services rapidly when they’re ready to add them — regardless of where stores are located, or how long they’ve been established.

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Retail TouchPoints

OCTOBER 10, 2024

“Delivering a great fan experience is central to everything we do here at Lumen Field, and our customers love the convenience of Amazon’s Just Walk Out technology,” said Zach Hensley, Seahawks VP of Operations and General Manager of Lumen Field in a statement.

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Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. Customer service, digital experience, personalization and other factors drive that emotional loyalty.”.

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Retail TouchPoints

JULY 19, 2024

Additionally, Reshop has partnered with the Narvar post-purchase platform and can be integrated into existing return operations platforms of the 1,400 Narvar merchants. “We Reshop, which takes on the risk of fraud or non-return losses, is seeking to drastically shorten the days or even weeks usually required for consumers to get a refund.

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Retail TouchPoints

OCTOBER 18, 2023

Some fashion brands, including Zara, J.Crew and Uniqlo , have begun charging for returns in order to claw back lost revenue and dissuade certain behaviors. For retailers with overseas customers, the returns process can be more complex, with potentially more loopholes for returns fraud.

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Retail TouchPoints

JUNE 24, 2024

M.M.LaFleur has garnered a loyal following for its elevated essentials and fashionable workwear. As an extension of this mission, M.M.LaFleur first ventured into resale in March 2021, fulfilling a pent-up need as shown by strong demand for the brand on third-party sites like Facebook and Poshmark, Twidwell explained.

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Retail Focus

NOVEMBER 29, 2021

So, let’s dive into what it takes to set up an e-commerce fashion store. . OpenCart also caters to fashion stores with templates and stock images. . Customer Service – Unless you’re a web designer, building your storefront can be relatively complicated. Step One: Choose Your E-Commerce Platform.

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Inside Retail

OCTOBER 11, 2021

Local luxury fashion brand Camilla is well-loved for its vibrant prints and colours, and glamorously distinctive collections. I know that you work hard, particularly through Australian Fashion Week, which must be a crazy time as you get things prepared for the runway. What process do you follow? It is a complicated process.

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Retail TouchPoints

JULY 6, 2023

As far back as 40 years ago multiple companies have tried to make “interactive television” a reality, beginning with Warner’s QUBE in 1977 and followed by GTE’s mainStreet , Time Warner’s Full Service Network and Bell Atlantic’s Stargazer. If you’ve never heard of these projects, it’s because they were all eventually abandoned.

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Retail TouchPoints

SEPTEMBER 23, 2022

“For much of the history of retail, there have been significant barriers that put high hurdles in front of entrepreneurs who wanted to launch a new brand,” said Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon during the third annual Accelerate conference for Amazon sellers. The New ‘as-a-Service’ Frontier.

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Retail TouchPoints

AUGUST 7, 2023

A few days before reporting Q2 earnings, Wish also announced plans to cut approximately 34% of its workforce, or about 255 employees, in order to “refocus the company’s operations.” Temu also operates as a manufacturer-to-consumer marketplace and offers a wide range of merchandise, from homewares to apparel.

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Inside Retail

JUNE 17, 2021

Many habits they developed during 2020 — such as shopping online through WeChat and making mobile payments — will become permanent. According to a 2019 study by McKinsey, young Chinese consumers will account for 65 per cent of the growth in luxury fashion and accessories globally heading into 2025. Retail the New Way.

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I Vend

APRIL 2, 2025

If youre an ambitious mid-sized retailer, youre probably aware of retail management software, and understand that it can be a powerful tool to help you automate and streamline your operations. You know that its more than simply a point of sale, and that it offers a comprehensive platform for managing the entire retail operation.

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Retail TouchPoints

FEBRUARY 6, 2024

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. To celebrate the debut, beginning Feb.

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Retail Gazette

AUGUST 21, 2024

In stark contrast to the majority of its rivals, Aldi scrapped the last of its online operations as it folded its click-and-collect service last weekend. However, some have argued that the discounters’ lack of online focus, which is more costly to service than in-store shopping, is not a bad thing. A costly distraction?

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Retail TouchPoints

JULY 28, 2020

That’s all great — there have been drastic improvements in product fulfillment and delivery. The mobile device becomes the digital interface for the shopper to control nearly their entire interaction with a brand — from product discovery and availability, to streamlining conversations with sales associates in-store and payment.

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365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

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Retail TouchPoints

OCTOBER 26, 2022

During that time, she helped to launch AJIO.com , serving as COO of what is now one of India’s largest fashion ecommerce sites. “It This process of visiting and checking in on vendors during production is all part of Qalara’s “hands-on approach,” which enables the platform to ensure quality and reliability.

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Retail Dive

JUNE 20, 2025

Daily Dive M-F DTC Weekly Every Tuesday Marketing Weekly Every Wednesday Tech Weekly Every Thursday Operations Weekly Every Monday By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy. You can unsubscribe at anytime. It’s just a little different context, but the environment is very similar.” in the U.S.,

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Retail TouchPoints

NOVEMBER 14, 2023

Customers who unknowingly engage with these fake sites often go so far as to place orders, and when they inevitably get neither the product nor a satisfactory answer from customer service (assuming there is any), their opinion of Temu goes down. This may be because they have bigger fish to fry.

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I Love Fashion

APRIL 5, 2023

Fashion Digital Marketing Agency Online marketplaces are a great place to increase a brand’s exposure as they offer huge opportunities for retailers for growing and expanding their businesses. This article will walk you through the 10 best online fashion marketplaces to sell fashion products in 2023. every month.

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365 Retail

MAY 7, 2021

2020 was a year like no other, and the shockwaves caused by the pandemic have inherently altered consumer-facing operations at their very core. Those industries who were mostly fence sitters between physical and online experiences, like fashion, events and fitness, are unfortunately among the worst hit.

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Merchant Services Payment Services Returns Shopping 96