Retail TouchPoints

AUGUST 15, 2022

In some cases, they’re even returning to the channels of yester-year to shake things up. In fact, the use of traditional media — such as TV, radio, direct mail and outdoor advertising — as a customer acquisition tool rose from 29% in 2021 to 51% in 2022, second only to email outreach (68%).

Drop-Shipping 243

Drop-Shipping Shipping Outdoor Customer Retention 243

Theatro

APRIL 25, 2022

Therefore, C-Store brands that invest in improving the in-store shopping experience and streamlining online ordering and curbside pickup processes can emerge as notable competitors to quick-service restaurants while increasing sales and deepening customer loyalty. . Fragmented communications, disjointed workflows, and ill-informed teams.

Employee Engagement 92

Employee Engagement Fulfillment Customer Experience Management 92

Cisco Retail

JUNE 21, 2021

Think about your recent retail experiences: take-out only models from restauranteurs; curbside pickup from your favorite shops; and reimagining the online experience for our customers. By modernizing employee engagement they’ve built a culture of inclusivity, increased operational efficiencies, and improved employee retention.

Employee Engagement 98

Employee Engagement Loss Prevention Returns Fulfillment 98

Theatro

MAY 13, 2024

consumers stating that their shopping choices are swayed by these encounters. Alarmingly, 32% of customers claim they would not return to a store after just one negative experience. Studies show that positive interactions with store teams significantly influence customer purchase decisions, with over 65% of U.S.

Customer Experience 90

Customer Experience Employee Engagement Returns Consumer 90

I Vend

DECEMBER 13, 2022

Shopping activity is up, and consumers are buying goods they wouldn’t normally purchase during the rest of the year. Increase employee engagement by 20-30%. Increase shareholder returns – retailers with consistently high customer-satisfaction scores have a three times higher return.

Promotions 97

Promotions Employee Engagement Checkout Returns 97

Wiser

NOVEMBER 13, 2023

A well-informed associate can offer personalized advice, contribute to a pleasant shopping experience, and influence purchasing decisions. However, the journey toward effective employee advocacy demands a thoughtful strategy. Training and incentives can encourage associates to adopt this role of brand ambassadors.

Promotions 148

Promotions Employee Engagement Shopping Marketing 148

RETAIL MANAGEMENT SOFTWARE

JUNE 28, 2022

Retailers should not ignore their employee’s experiences. Employee engagement is vital today, and the competitiveness of the tight labor market is driving many retailers to be innovative. The ChainDrive workforce management platform optimizes workforce efficiency and employee engagement simultaneously.

Management 98

Management Payment Services Employee Engagement Store Operations 98

Wiser

JULY 25, 2022

Automation allows your sales team more leeway to focus on their individual talents, leading to higher employee engagement, better consumer relationships, and eventually more overall sales. Studies show that consumers respond better to meaningful human interactions while shopping. 2: Automate as Much as Possible.

Employee Engagement 148

Employee Engagement Target Market Consumer Management 148

365 Retail

SEPTEMBER 17, 2023

By understanding peak shopping times, you can adjust staffing levels accordingly. Digital analytics can also help in identifying bottlenecks in the shopping experience, enabling retailers to make the necessary changes. You’ll need to focus on creating an environment where customers can shop comfortably and with ease.

Management 52

Management Inventory Management Store Layout Employee Engagement 52

365 Retail

DECEMBER 7, 2021

UK retailers, facing a perfect storm of challenges including labour shortages, intense hiring competition and heavier employee workloads, are prioritising investment in digital workplace tools to support their frontline employees and enhance the customer experience. And the evidence to support this adoption is overwhelming.

Employee Engagement 52

Employee Engagement Planning Customer Experience Consumer 52

365 Retail

OCTOBER 5, 2021

Spanish fashion retailer, Desigual , has increased employee engagement and streamlined operational efficiencies in partnership with YOOBIC , the digital workplace solution for frontline teams. Desigual is an international fashion brand that was established in Barcelona in 1984.

Customer Experience 52

Customer Experience Visual Merchandising Point of Sale Employee Engagement 52

365 Retail

MARCH 21, 2023

Included in the top eight cutting-edge tech featured as part of the Start-Up Safari are: Artificial Intelligence (AI) powered online fit technologies Two solutions dedicated to solving the online shopping size and fit conundrum have been shortlisted for the Start-Up Safari.

ATS 52

ATS Employee Engagement Fashion Customer Experience 52

CJ Retail Solutions

NOVEMBER 11, 2024

You may not realize it, but the condition of your store’s infrastructure, equipment, and systems directly influences the shopping experience. This can lead to higher employee morale and retention rates, as team members feel valued and supported in their roles.

Point of Sale 52

Point of Sale Accounting Employee Engagement Shopping 52

365 Retail

MAY 30, 2024

This combination of commerce and culture elevates the shopping experience, enticing high-end clientele through the doors and compelling them to stay longer. The synergy of art and retail in these spaces transforms the mundane act of shopping into an immersive, cultural experience.

Clienteling 52

Clienteling Returns Customer Experience Employee Engagement 52

Indigo 9 Digital

MARCH 11, 2022

With this is mind a number of Nordstrom stores offer a wide variety of services including: shoe repairs, personal styling, gift wrapping, a place to drop off online returns from other retailers, onsite alterations and tailoring, charity donation drop off, dry cleaning, merchandise monograming, and an endless array of beauty services.

Customer Experience 52

Customer Experience Loss Prevention Employee Engagement Wholesale 52

Inside Retail

NOVEMBER 1, 2021

Last year, 40-year-old Australian furniture retailer Freedom underwent a significant turnaround, which involved a major rebrand, a return to its design-led roots and a focus on omnichannel. We’ve been working hard on transparency and trust, our employee engagement scores and buy-in is up and up and all that is important to driving change.

Checkout 246

Checkout Visual Merchandising Shopping Employee Engagement 246

Indigo 9 Digital

MAY 2, 2022

With this in mind several Nordstrom stores offer a dizzying number of services including: shoe repair, personal styling, gift wrapping, in-store drop off of online returns from other retailers, onsite alterations, dry cleaning, monograming, and an endless array of beauty services. Personalized shopping recommendations. Fast shipping.

Customer Experience 52

Customer Experience Payment Services Loss Prevention Drop-Shipping 52

365 Retail

APRIL 22, 2025

Here’s an insight into how it works: Key Features of HR Software for Retail HR software for retail businesses are powerful tools that combine time tracking, document management, recruitment tools, and employee engagement features into a single source of truth for all your human resource needs.

Management 52

Management Employee Engagement Planning Promotions 52