Retail TouchPoints

SEPTEMBER 29, 2021

Shopping has been happening organically on TikTok for a while. Case in point — #TikTokMadeMeBuyIt , which has entered the cultural lexicon and boasts more than 4.6 billion views and counting. What hasn’t been happening much on TikTok is actual buying, until now that is. This week, the social media platform introduced a sweeping set of new tools and advertising products — including product links , live shopping and even a full-service commerce solution — all aimed at expanding TikTok’s reach from

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Social Commerce Shopping Advertising Marketing 300

Inside Retail

SEPTEMBER 29, 2021

Kate Morris has co-founded a new private equity firm in an effort to knock down the walls she faced as a female founder raising capital for Adore Beauty. The new venture, Glow Capital Partners, aims to help purpose-led founders make a positive impact through business, according to Morris. “My experience as a woman founder trying to raise capital was one of walking into rooms full of men in suits,” said Morris.

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Marketing 297

Retail Focus

SEPTEMBER 29, 2021

Among those working in the construction and building industry, it’s a common occurrence to hear complaints about issues around there being far too much red tape in modern times, which is seen by some as having a very negative effect on how the industry works today. Some people in the industry get frustrated and feel it’s almost impossible to complete large projects on time within deadlines, and on budget, whilst also managing to stay within all the regulations that surround construction in the U

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Management Returns ATS 264

Retail Wire

SEPTEMBER 28, 2021

Gopuff, the third-party delivery service, is planning on opening a 23,700-square-foot store in Ardmore, PA, at the site of a former local hardware store. The startup has opened other locations but those were for delivery only, which would make the new location the first to also operate a retail business. Gopuff delivers groceries and other everyday essentials in more than 1,000 cities in the U.S. and Europe.

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Location Planning ATS 245

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Retail TouchPoints

SEPTEMBER 28, 2021

In a nod to rising last mile costs, Whole Foods is ending free delivery for Amazon Prime members on Oct. 25, 2021. Orders placed through Amazon Prime will include a $9.95 delivery charge designed to help cover operating costs, a Whole Foods spokesperson told CNN Business. Whole Foods delivered three times as many orders in 2020 as it did in 2019, causing the costs associated with equipment and technology to rise.

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Shipping Consumer Planning Marketing 299

Inside Retail

SEPTEMBER 28, 2021

Australians ordered over 1 billion parcels during 2020, a first for the country, according to the latest Pitney Bowes parcel shipping index. In a year that saw bricks-and-mortar shut down for extended periods, forcing many Australians to shop online for the first time, Australia’s parcel volumes hit a new high – with an average of 40 parcels generated per person.

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Shipping Marketing Management Shopping 289

Retail Focus

SEPTEMBER 29, 2021

In a cooperative venture with local retail partner June Co., FREITAG is opening a store in Seoul’s vibrant Hongdae district. The store will be the Zurich bag manufacturer’s third in the South Korean metropolis. This new FREITAG store will have nothing to hide. Products are delivered directly in front of the store entrance. Inside, too, there’s a spirit of openness and transparency.

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Accessories Shopping Planning 173

Retail TouchPoints

SEPTEMBER 29, 2021

Over the past few years, the subscription economy has grown to new heights. While subscriptions have been an option for consumers in a number of retail environments — from apparel and pet supplies to media consumption — the COVID-19 pandemic accelerated the adoption of subscriptions in a variety of industries that turned to payment technology to adapt their business.

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Payment Services Customer Retention Apparel Consumer 279

Inside Retail

SEPTEMBER 30, 2021

Australia’s international borders are set to open in November, according to Prime Minister Scott Morrison, though state premiers have already started pushing back. Morrison made the announcement on Friday, noting that the decision was always part of the National Plan. Business groups, which have pushed for the reopening of borders to bring in vaccinated workers and international shoppers, welcomed the move.

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Planning 276

Retail Wire

SEPTEMBER 29, 2021

Walmart is planning to give its existing workers extra hours heading into the holiday season and add 150,000 new employees for the holiday season in both full- and part-time roles. The retailer said it is looking to add 20,000 to its permanent payroll in supply chain jobs.

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Planning 147

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Focus

SEPTEMBER 29, 2021

The Wildes Group has announced plans to open the first-ever private members’ club in Chester, having taken out a long-term lease on the Grade I listed Booth Mansion building. Located in the city’s Watergate Street, the historic building will be transformed into ‘W’, an exclusive private members’ club, complete with a casino, cinema screening room, and a private meeting room.

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Boutique Planning Location ATS 162

Retail TouchPoints

SEPTEMBER 27, 2021

Nordstrom has introduced a two-story Nordstrom Home retail space at its NYC flagship location in Midtown Manhattan with an emphasis on city living featuring products such as compact appliances, small furniture and suitcase-friendly items for tourists. The move coincides with the debut of Nordstrom Home, a newly expanded merchandise assortment concept that includes kitchen and tabletop, home textiles and home décor.

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Shopping Location Planning Consumer 272

Inside Retail

SEPTEMBER 30, 2021

Fashion group Mosaic Brands has purchased the remaining 49.9 per cent of online retailer EziBuy for what will amount to $11 million. The business, then known as Noni B Limited, picked up a majority stake in EziBuy for $1 in late 2019, and the full acquisition will approximately double its annual online sales to make up almost 30 per cent of total revenue.

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Fashion Planning Accessories 264

Retail Wire

OCTOBER 1, 2021

A group of Instacart shoppers has call on others delivering for the third-party service to walk off the job or refuse low-paying orders as it seeks to improve compensation and working conditions for gig workers. The call for a work action follows another call by the Gig Workers Collective for Instacart customers to boycott the service over its treatment of shoppers and delivery people.

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Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Nvidia

SEPTEMBER 28, 2021

Autonomous trucks need to lighten the load when it comes to mapping, while still perceiving their surrounding environments reliably. That’s the approach Kodiak Robotics, a Silicon Valley-based self-driving truck startup, is taking to deploy safer and more efficient delivery and logistics. Today, the company unveiled its fourth-generation vehicle — powered by NVIDIA DRIVE Orin — that uses lightweight mapping and a discreet, modular hardware design to achieve level 4 self-driving capabilities.

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Location Planning ATS 145

Retail TouchPoints

OCTOBER 1, 2021

Neiman Marcus Group (NMG) said it recently learned personal information from as many as 4.6 million online customers had been obtained by an unauthorized party. The company is in the process of notifying its online customers of the security breach, which occurred in May 2020. The retailer said it has notified law enforcement and is working closely with Mandiant , a leading cybersecurity expert, to investigate.

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Payment Services Accounting 272

Inside Retail

SEPTEMBER 27, 2021

National retail sales fell 1.7 per cent in August compared to a month prior, and slowed 0.7 per cent compared to the same time last year. The data, care of the ABS, demonstrates the prolonged impact lockdowns around the country are having on the retail industry: clothing, footwear and personal accessories sales fell 17.4 per cent, department stores 15.9 per cent, household goods 5.9 per cent and cafes, restaurants and takeaway food 0.8 per cent.

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Department Stores Accessories Planning ATS 263

Retail Wire

OCTOBER 1, 2021

Dollar stores are being tested by supply chain challenges, increasing opposition from local communities where new stores are planned and a workforce unhappy with low pay and job demands they see out of sync with their compensation.

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Planning 130

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Cisco Retail

SEPTEMBER 28, 2021

Cybersecurity affects all of us, but the industry uses complicated terms that make it hard to understand. For example, what is ransomware and how does it work? What does phishing mean? Or zero trust? Let’s discuss these cyber concepts in simple, everyday language. And let’s cover what the good guys are doing to make our online lives safer. What’s ransomware?

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Payment Services ATS 143

Retail TouchPoints

OCTOBER 1, 2021

As supply chains become increasingly complex due to the proliferation of commerce channels and higher consumer expectations, businesses are turning to outsourced functions that can deliver on speed, quality and cost. Insourcing Fulfillment. Many traditional retailers have relied on the belief that controlling more parts of their supply chain will bring costs down.

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Fulfillment Shipping Accounting Apparel 272

Inside Retail

SEPTEMBER 29, 2021

Google has unveiled new search functions aimed at improving the online shopping experience, including allowing consumers to see retailers’ in-store inventory from wherever they are using their device. The enhancements have been enabled using advances in AI technology, the company said during its livestreamed Search On conference overnight. A new addition to search results – an “in stock” filter – will show if nearby stores have specific items on their shelves.

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Shopping Consumer Marketing ATS 246

Retail Wire

OCTOBER 1, 2021

John Mackey, who co-founded Whole Food Market in 1980, is stepping down as the chain’s CEO on Sept. 1, 2022. Whole Foods COO Jason Buechel will replace Mr. Mackey. “Jason is a true servant leader and champion of Whole Foods’ culture and values, and he will lead the company into the future,” Mr. Mackey said.

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Marketing 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Small Biz Trends

SEPTEMBER 26, 2021

Cashiers play an important role in your business operation as they handle most of the monetary transactions. Not only do they handle your business’ cash they also can impact customer retention and prevent fraud. In this article, we will highlight some of the common mistakes cashiers make and how to look out for them. 10 Common Errors that Cashiers Make and How Employees Can Avoid Them.

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Payment Services Accounting Customer Retention Returns 142

Retail TouchPoints

SEPTEMBER 30, 2021

COVID-19 fundamentally changed the way people shop and interact with brands. As the rise of ecommerce continues to accelerate, consumer behavior is changing at lightning speed. But without access to in-person consumer panels throughout the pandemic, many CPG brands struggled to keep a pulse on their customers’ preferences and demands around product taste, packaging, price and more.

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Consumer Customer Experience Advertising Marketing 266

Inside Retail

SEPTEMBER 28, 2021

The Iconic is furthering its push into sustainability by implementing a one-click functionality to its website which allows customers to resell, rent or recycle their pre-loved fashion. Through a partnership with AirRobe, the business seeks to help its customers enter the circular economy and reduce the issue of fashion waste. “Together we join forces to accelerate the circular fashion movement by providing Iconic customers with a seamless solution to shop more responsibly, extend the life cycle

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Fashion Shopping Accessories 246

Cisco Retail

SEPTEMBER 29, 2021

As we ride the biggest digital wave in history, the internet has become fundamental to how society maintains livelihoods, conducts business, and stays connected. With it, come a constant evolution of risk. Phishing, service disruptions, ransomware, and other attacks hijack data, destroy sources of income, steal identities and invade privacy, derail nations, and change the course of history.

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Consumer Management Accounting ATS 141

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Hyken

OCTOBER 1, 2021

This week we feature an article by Jason Grills, Customer Support Expert at ProProfs , a company that provides software that empowers organizations to deliver happiness to their customers and employees. He writes about what automated customer service can do for your business. Customer service automation isn’t a new deal for businesses. It has built a stable reputation for itself in the past decade.?

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Customer Experience Management Returns ATS 131

Retail TouchPoints

SEPTEMBER 29, 2021

For more than 150 years, Parisian department store La Samaritaine has overlooked the banks of the Seine, a sweeping expanse of glass and intricately painted iron that proudly proclaimed the store’s position at the center of French commerce, both geographically and ideologically. Until 2005 that is, when the doors of La Samaritaine were summarily shuttered.

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Department Stores Fashion Planning Boutique 267

Inside Retail

SEPTEMBER 28, 2021

Australia Post has hit a temporary pause on e-commerce pick-ups in Melbourne for five days as the city’s parcel volume hits record levels. Between Friday 1 October and Wednesday 6 October, retailers in Greater Melbourne Metro will not have any new e-commerce purchases collected. “With parcel volumes at Christmas levels, our network continues to be under increased pressure, and is amplified in Victoria where we continue to manage a heavily reduced workforce due to the impact of the Delta strain,”

Management 246

Management ATS 246

Cisco Retail

SEPTEMBER 29, 2021

In a market approaching 5.7 billion mobile subscriptions in 2021, broadband can sometimes feel to play second fiddle in Asia & Oceania (Omdia). However, 670 million broadband subscriptions are nothing to be sniffed at – especially in a region with hundreds of millions more underserved or unserved at all. The global pandemic only exacerbated the need for high-quality fixed broadband services.

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Management Marketing Planning Consumer 138

Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

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