Sat.Sep 25, 2021 - Fri.Oct 01, 2021

Adore Beauty founder Kate Morris co-creates purpose-led private equity firm

Inside Retail

Kate Morris has co-founded a new private equity firm in an effort to knock down the walls she faced as a female founder raising capital for Adore Beauty. The new venture, Glow Capital Partners, aims to help purpose-led founders make a positive impact through business, according to Morris. “My

Immersive Queen store opens on Carnaby Street

Retail Focus

In celebration of five decades in music, one of the world’s most iconic bands, Queen, will feature in a dedicated experiential pop-up shop at 57 Carnaby Street that opens tomorrow, Tuesday 28th September.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Personality Test: Driver, Expressive, Analytical or Amiable?

Retail Doc

You're obviously looking for my social styles personality test and luckily you found it. Management personality styles social styles personality test

Quick on Their Fleet: Kodiak Builds Flexible, High-Performance Self-Driving Trucks on NVIDIA DRIVE

Nvidia

Autonomous trucks need to lighten the load when it comes to mapping, while still perceiving their surrounding environments reliably. That’s the approach Kodiak Robotics, a Silicon Valley-based self-driving truck startup, is taking to deploy safer and more efficient delivery and logistics.

Australians ordered 1 billion parcels in 2020

Inside Retail

Australians ordered over 1 billion parcels during 2020, a first for the country, according to the latest Pitney Bowes parcel shipping index.

Why Increased Health and Safety Measures are a Positive Thing for the Construction Industry

Retail Focus

Among those working in the construction and building industry, it’s a common occurrence to hear complaints about issues around there being far too much red tape in modern times, which is seen by some as having a very negative effect on how the industry works today.

How to Upsell in Retail: Get Employees to Do It Effectively

Retail Doc

When it comes to the easiest sales technique you can use to grow your average sale, there is nothing that works better than a product upsell.

213
213

More Trending

International borders to open in November: PM

Inside Retail

Australia’s international borders are set to open in November, according to Prime Minister Scott Morrison, though state premiers have already started pushing back. Morrison made the announcement on Friday, noting that the decision was always part of the National Plan.

FREITAG opens new store in Seoul with nothing to hide

Retail Focus

In a cooperative venture with local retail partner June Co., FREITAG is opening a store in Seoul’s vibrant Hongdae district. The store will be the Zurich bag manufacturer’s third in the South Korean metropolis. This new FREITAG store will have nothing to hide.

Guest Post: Customer Service Automation: A Quick Beginner’s Guide

Shep Hyken

This week we feature an article by Jason Grills, Customer Support Expert at ProProfs , a company that provides software that empowers organizations to deliver happiness to their customers and employees. He writes about what automated customer service can do for your business.

HomeGoods launches e-commerce arm

Retail Dive

With its latest online store, off-pricer TJX Cos. is expanding its digital sales efforts in a sector that has long shunned internet retailing

108
108

Mosaic Brands completes $11m EziBuy purchase to fuel online growth

Inside Retail

Fashion group Mosaic Brands has purchased the remaining 49.9 per cent of online retailer EziBuy for what will amount to $11 million.

National Heritage Listed building to become Chester’s first private members’ club

Retail Focus

The Wildes Group has announced plans to open the first-ever private members’ club in Chester, having taken out a long-term lease on the Grade I listed Booth Mansion building.

Best in Class Versus Best in Industry

Shep Hyken

Here is an interesting idea. Most businesses are competitive. They want to be better than their competition. Sometimes they try to out-service their competition. Sometimes they lower their prices to beat their competition. The point is that they are only looking at the competition.

Etsy debuts shoppable virtual house

Retail Dive

Using augmented reality to generate virtual products, the experience allows customers to tour a curated home and purchase products they like

107
107

August retail figures show impact of prolonged lockdowns

Inside Retail

National retail sales fell 1.7 per cent in August compared to a month prior, and slowed 0.7 per cent compared to the same time last year.

Retro Neon Flexible LEDs from Perspex Distribution

Retail Focus

Perspex Distribution has added to its growing range of LED solutions with the launch of LED Neon 10 , a new flexible neon-effect LED, allowing sign makers to produce stunning neon-style signage with ease.

New Trends in Restaurant Design Cater to Diners’ Needs

VMS

D URING THIS TIME of industry disruption, restaurants have continually proven themselves resilient, adapting interiors and pivoting to novel service offerings to keep afloat. But where does the sector go from here?

How major retailers are staffing up for the 2021 holiday season

Retail Dive

A labor shortage has complicated hiring efforts, but retailers still need to meet demand, and are increasing benefits and wages in order to do so

101
101

New Google search feature shows shoppers in-store inventories

Inside Retail

Google has unveiled new search functions aimed at improving the online shopping experience, including allowing consumers to see retailers’ in-store inventory from wherever they are using their device.

Blockhead taps into functional trends with new sweets

Talking Retail

Functional chewing gum brand Blockhead has launched strawberry prebiotic sweets, in a move designed to “energise” sales of gum and sugar confectionery.

ATS 98

Amazing Business Radio: Paul Reilly

Shep Hyken

Selling Through Tough Times. Utilizing Customer Experience as a Sales Tool. Shep Hyken interviews Paul Reilly, a professional speaker, sales trainer, and author of Selling Through Tough Times. They discuss how brands can provide value to their customers during uncertain times.

Dollar Tree expands its experiment with higher prices

Retail Dive

The discounter is growing the footprint of new formats and upping prices at some core stores as rocketing supply chain costs squeeze profits

ATS 98

Woolworths taps into ‘endless aisle’ with Everyday Market

Inside Retail

Australia’s largest supermarket chain, Woolworths, is looking to increase its relevance to consumers through a new online marketplace it launched this week.

Retailing in India: Serving Sweet Emotions

VMS

Sweets have been a part of Indian history, right from the point at which the Indus Valley civilization invented the art of refining sugar 8000 years ago. Interestingly, the English word “sugar” comes from a Sanskrit word sharkara, meaning refined sugar.

No place for staff abuse on forecourts, says union leader

Talking Retail

The petrol delivery crisis must not lead to forecourt staff being abused by customers, says the leader of the Union of Shop, Distributive and Allied Workers (USDAW). Paddy Lillis raised the issue because staff were abused during the first lockdown and he wants to make sure there is no repeat.

Claire's files for IPO 3 years after bankruptcy

Retail Dive

Once another victim of private equity debt and mall disruption, the teen retailer reports growing sales and new investments in its business

94

Zero Co seeks $4.3m via crowdfunding to drive global expansion

Inside Retail

Byron Bay refillables start-up Zero Co has announced a $4.3 million equity crowdsource funding campaign to support the expansion of the brand’s product range and plans to enter the global market next year. “We’re

M&M’s New Flagship in the Mall of America Was Made for Brand Fans

VMS

N O OTHER CANDY BRAND represents the joy and color of American culture quite like M&M’s. A sweet store staple since 1941, the irresistible candy is now among the most recognizable chocolate brands in the world.

Ritter Sport rolls out sustainable chocolate bar

Talking Retail

Chocolate brand Ritter Sport is launching a limited edition Darkmilk chocolate bar, made from sustainable cocoa from its own plantation in El Cacao, Nicaragua. Don Choco is being rolled out into Spar stores and wholesalers including Dhamecha, JW Filshill and CJ Lang, in a 100g bar retailing at £1.

‘Exaggeration Detector’ Could Lead to More Accurate Health Science Journalism

Nvidia

It would be an exaggeration to say you’ll never again read a news article overhyping a medical breakthrough. But, thanks to researchers at the University of Copenhagen, spotting hyperbole may one day get more manageable.

Introducing the medical workwear brand bringing style to scrubbing up

Inside Retail

After years of wearing ill-fitting scrubs as veterinarians, identical twin sisters Dr Alison and Audrey Shen took matters into their own hands and launched 21 Scrubs with the help of their long-time friend and fashion expert, Rebecca Lau Marsh.

Neiman Marcus warns 4.6M customers about data breach

Retail Dive

Personal information and payment cards were exposed in the hack, which is not the first for the luxury department store

Help your local shoplifters plea dismissed by NFRN

Talking Retail

A police commissioner’s suggestion that retailers should help to pay for shoplifters rehabilitation has been greeted with astonishment.

TikTok Goes ‘All in’ on Social Commerce with Robust Suite of New Shopping Features

Retail Touch

Shopping has been happening organically on TikTok for a while. Case in point — #TikTokMadeMeBuyIt , which has entered the cultural lexicon and boasts more than 4.6 billion views and counting. What hasn’t been happening much on TikTok is actual buying, until now that is.

Australia Post pauses e-commerce collection in Melbourne for five days

Inside Retail

Australia Post has hit a temporary pause on e-commerce pick-ups in Melbourne for five days as the city’s parcel volume hits record levels. Between Friday 1 October and Wednesday 6 October, retailers in Greater Melbourne Metro will not have any new e-commerce purchases collected.

Analysts throw cold water on the great DTC pivot

Retail Dive

A new report from BMO Capital Markets finds that direct sales by brands come with lower margins than through wholesale channels