Tokinomo
NOVEMBER 14, 2023
Ready to deep dive into the world of POS (point-of-sale) displays? In our comprehensive article, we’ll share everything you need to know about POS displays. From the basics to real-life examples of POS campaigns, you will find out more about these displays.
Wiser
NOVEMBER 16, 2023
Wiser Solutions’ Digital Shelf Intelligence (DSI) serves as a powerful tool for brand manufacturers navigating the dynamic landscape of eCommerce. This product offers a wealth of actionable insights, arming businesses with the necessary data to make informed decisions and stay competitive. One of its standout features is its capacity to provide competitive pricing and promotions intelligence.
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Retail TouchPoints
NOVEMBER 15, 2023
The incoming adoption of augmented reality (AR) glasses has the potential to transform life as we know it — and that includes physical retail. Augmented reality is set to make the brick-and-mortar experience more personalized, immersive and efficient for retailers and shoppers alike — transforming how we buy, pay and shop. It’s no secret that innovations in technology have largely been reserved for online shopping and ecommerce.
Hyken
NOVEMBER 14, 2023
Last week, I introduced you to The Customer Hierarchy of Needs based on Maslow’s Hierarchy of Needs. This week, we focus on our employees. Before you can have a strong customer experience, you must have a good employee experience. So, here are the five levels of the pyramid that make up The Employee Hierarchy of Needs. The Paycheck: At the base of the pyramid is an employee’s primary need: money.
Speaker: Joe Cicman - Principal Analyst at Forrester, and Jason Cottrell - CEO & Founder at Orium
Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.
Retail Dive
NOVEMBER 13, 2023
Independent businesses offer a better customer experience and more unique merchandise than their larger counterparts, a new survey found.
365 Retail
NOVEMBER 13, 2023
How AI is redefining the retail experience Artificial intelligence (AI) has the potential to change the day-to-day work of retail professionals in a range of roles. While the potential behind the technology is significant, AI is a polarising subject. Some believe it will transform our lives and be the key to the future of retail. The extreme counterpoint is that AI could take over the world in a matrix-style machine coup.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Gazette
NOVEMBER 12, 2023
Co-op has warned there is a long way to go to tackle retail crime after the supermarket reported more than 300,000 incidents so far this year. Although it welcomed the ambition of the government’s new Retail Crime Action Plan, Co-op Food managing director Matt Hood insisted it needed to “see it in action” across its stores. The news comes as retail crime has reached record levels, with the supermarket’s latest data showing of the almost 3,000 occasions this year where spe
Retail Dive
NOVEMBER 14, 2023
The brand had long been marketed to workmen and outdoorsmen. But with the help of a group of influencers, the company unlocked the power of women selling to women.
Tokinomo
NOVEMBER 13, 2023
Campaign corner Must be. Jameson Irish Whiskey, renowned for its exceptionally smooth taste and belonging to a widely recognized family, introduces its latest worldwide campaign titled " Must be a Jameson." Narrated by Irish actor Cillian Murphy and directed by the two-time Oscar-nominated writer-director Bryan Buckley, the campaign celebrates the enduring qualities that have distinguished the brand since its establishment in 1780—perpetually welcoming and unfailingly smooth.
Inside Retail
NOVEMBER 13, 2023
Window shopping is about to get a whole lot more exciting, with Australian designer fashion brand Oroton launching augmented reality try-on mirrors across the window displays of its stores in Sydney’s Queen Victoria Building and Brisbane’s Queen Street Mall. The AR displays, which come from fashion tech company Zero10, give customers the opportunity to virtually try on items from Oroton’s new collection.
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Composable commerce is built for complexity, but you don’t have to tackle everything at once to start seeing the benefit of a modular build. This masterclass will look at how to get solutions launched and performant in less time and with less disruption than you may expect. In this session, BigCommerce, Bold, Contentful, and Orium dig into the complexity of composable commerce and extract the straightforward solutions you can implement today to deliver value quickly and start building your path
Retail Focus
NOVEMBER 15, 2023
Marks & Spencer has today (Wednesday 15th November) officially opened its new store in Lakeside – one of the UK’s most popular retail and leisure destinations, owned by property company SGS and asset managed by Global Mutual. The new 97,000 sq ft store offers local shoppers a fresh market-style Foodhall, as well as spacious new Clothing, Home & Beauty departments, alongside a 140-seat M&S Café.
Retail Gazette
NOVEMBER 15, 2023
Hotel Chocolat has agreed to a takeover offer by confectionery giant Mars in a deal that values the business at £534m. The chocolatier said the cash offer represented a 168.8% premium on its current 139p share price at the close of business on Wednesday. It added that Mars is “culturally aligned” with its “shared values of quality, sustainability and purpose”.
Wiser
NOVEMBER 13, 2023
Leveraging the potential of store associates to become product advocates opens up a new dimension for retailers to connect with their customers organically. Associates, well-versed with the store’s offerings and ethos, can truly embody the brand and foster a genuine connection with the customers. Training and incentives can encourage associates to adopt this role of brand ambassadors.
Inside Retail
NOVEMBER 16, 2023
Accent Group’s sales in the first 19 weeks of FY24 remained flat but the fashion and footwear company is still on track to open 70 new stores in the first half of the fiscal year. The company said that its owned retail sales went up 2.1 per cent while like-for-like sales declined 2 per cent. “Retail sales for the first 19 weeks have continued to be broadly in line with the -1.8 per cent like-for-like experienced in the first seven weeks.
Speaker: Jay Black, Senior Account Executive
Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an
Retail Focus
NOVEMBER 13, 2023
Award-winning independent ready-to-drink cocktail brand, Kocktail , has opened its first concessions in three John Lewis stores. The openings mark the brands first-ever physical presence in a department store and the first activation of its kind for Kocktail. Customers at John Lewis Cheadle , Cribbs Causeway and Kocktail’s hometown store of Newcastle will all be able to experience the sleek and sophisticated shopping experience.
Retail Gazette
NOVEMBER 17, 2023
Frasers Group has opened the doors to its new ‘revolutionary’ stores for both Sports Direct and Flannels at Gateshead’s Metrocentre. The retail group has transformed the former Debenhams unit into new homes for its luxury and sports retailers, alongside a new flagship space for its Everlast Gym. The 50,000sq ft Flannels flagship on the ground floor boasts an expansive new luxury fashion collection from brands including Givenchy, Marc Jacobs, Tom Ford and Vivienne Westwood, as well as
Retail TouchPoints
NOVEMBER 15, 2023
For many ecommerce brands, stress-testing their digital systems in preparation for the holidays is an essential ritual. Retailers need to ensure their systems can scale to upcoming seasonal traffic spikes like Cyber Week so they can capture the attention and wallet share of the numerous consumers hunting online for deals. However, while the holiday shopping rush comes with significant opportunity — Cyber Monday 2023 alone is estimated to generate $13.7 billion in sales revenue — it also comes wi
Inside Retail
NOVEMBER 16, 2023
British fashion house Burberry is likely to miss its annual revenue forecast for FY24 as global luxury demand weakens, the company said in its latest report. Comparable store sales for the second quarter were up 1 per cent, a sharp drop compared to the 18 per cent increase in the first quarter. The modest growth was influenced by the 10 per cent drop in sales in the Americas.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Retail Focus
NOVEMBER 16, 2023
In an era when climate change, industrial waste, energy consumption, and sustainability are at the forefront of our concerns, Shoplight, a Certified B Corp, has announced a webinar that delves into the innovative world of bioplastics and their potential to revolutionise the retail lighting industry. Being established members of the retail lighting industry, Shoplight understands the environmental impact of using aluminium in lighting products and the carbon miles generated from transporting t
Retail Gazette
NOVEMBER 17, 2023
Cult Chinese retailer Miniso is currently embarking on an ambitious brick-and-mortar expansion in the UK. The retailer, which has over 5,800 stores in more than 100 countries, may have gone under the radar so far in the UK as it quietly opened more than 20 stores, however, its latest opening on Oxford Street should bring more attention. The lifestyle retailer, which takes inspiration from Japanese culture with Hello Kitty’s aplenty in its stores, is not stopping there.
Retail TouchPoints
NOVEMBER 15, 2023
Luxury accessory resale site Rebag and online resale platform ThredUp have announced a multi-faceted partnership to bring their clienteles closer together and enhance both companies’ circularity efforts. Rebag customers can now resell gently worn items on ThredUp to earn Rebag shopping credit, and ThredUp customers can now shop select Rebag inventory directly on Thredup.com. “Industry collaboration is key to building a more sustainable future for fashion, and Rebag and ThredUp have a share
Inside Retail
NOVEMBER 16, 2023
Australian luxe-for-less beauty brand MCoBeauty has launched its first major physical space in Australia, but there’s a catch: it’s only open for 48 hours. The MCoBeauty ‘House of Beauty’, found on Sydney’s Oxford Street, opened to media on Friday, 17 November, and will usher approximately 1,500 ticket-holding fans through its doors on Saturday, 18 November.
Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One
Elevate your retail game by unleashing the power of customer loyalty! The holidays are the perfect time to redefine and reimagine your retail strategy, as modern customers are being re-engaged through creative retention tactics. Discover how the combination of loyalty management and MACH technology can revolutionize your retail strategy, ensuring sustained customer success through the holiday rush, into the new year, and beyond.
Retail Dive
NOVEMBER 14, 2023
Three years after inking deals with Sephora and Ulta, both retailers say they’re reaping the benefits. Here’s why the category could give them a boost this season.
Retail Gazette
NOVEMBER 14, 2023
B&Q and Screwfix owner Kingfisher has launched the first AI-powered assistant in the home improvement sector, using generative AI to support customers at home with their DIY projects. The AI assistant has initially launched in Castorama France, with plans to roll out to other retail banners across the Kingfisher Group as it answers customers’ DIY queries and provides step-by-step advice on a range of home improvement projects, as well as tailored product recommendations.
Retail TouchPoints
NOVEMBER 13, 2023
August’s overall retail sales in the U.S. showed continuing resilience, with actual growth of 0.6% after economists polled by Reuters had predicted just 0.2% growth. However, the overall data masks some key data points that may be of concern to retailers, including data showing declines in discretionary categories such as furniture (-1.0%) and sporting goods (-1.6%).
Inside Retail
NOVEMBER 14, 2023
Australian consumers are becoming more conscious of the social, environmental, and economic implications of their purchasing choices. However, ongoing cost-of-living pressures remain a significant barrier to translating these values into action. A recent report by Baptist World Aid, based on responses from over 2000 Australians surveyed by research firm McCrindle in September, revealed an increased awareness of the impact of consumer choices.
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Go beyond the basics with Algolia and Orium to explore the elements of search-and-discover you can leverage to create an optimized brand experience that delivers the right products at the right time, engaging customers throughout their shopping journeys. Surfacing the right product at the right time sounds simple, but the complexity of a modern retail environment means it’s anything but.
Retail Times
NOVEMBER 15, 2023
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Christmas Jumper pioneers and social enterprise notjust clothing has teamed up with Unilever to bring out a range of tasty festive knits for three of Britain’s most beloved grocery brands – Marmite, Pot Noodle and Colman’s Mustard.
Retail Gazette
NOVEMBER 14, 2023
The Body Shop has been snapped up by private equity investor Aurelius Group for £207m, just a fifth of the price that Brazilian cosmetics giant Natura paid for it in 2017. The sale, which is expected to complete next month, is far below the £500m price tag that Natura was understood to be targetting. After posting six consecutive quarters of losses, executives at Natura revealed in September that The Body Shop was weighing on the its bottom line as consumers had shifted spending following the pa
Retail TouchPoints
NOVEMBER 15, 2023
Starbucks Workers United , the union trying to organize Starbucks workers across the country, is planning a “Red Cup Rebellion” on Nov. 16, the retailer’s “Red Cup Day” — traditionally one of Starbucks’ busiest days of the season. In addition to calling for its members to strike tomorrow, the union is asking “customers and allies to lead actions at Starbucks stores in their communities in solidarity with workers rising up for a fairer workplace.
Inside Retail
NOVEMBER 14, 2023
Recycling has had a rough few years in Australia. While many businesses are doing their part to move away from plastic and use more sustainable and recyclable materials , it’s still proving difficult to keep non-biodegradable materials out of landfill. And, with the collapse of soft-plastic recycling provider RedCycle in 2022 , many brands have been left with few places to turn.
Advertiser: FourKites
Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.
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