Sat.Mar 09, 2024 - Fri.Mar 15, 2024

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The circular economy: what is it all about?

Inside Retail

The circular economy is a term that is appearing more and more in the media and you may have been wondering what it’s all about. The circular economy is a model where the total life cycle of a product is considered, including all parts of the product and its production. This can include sharing, renting, repairing, reusing, rebuilding and recycling components or materials as much as possible to extend the life of a product or its base materials.

Consumer 246
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Lighting Up A City

Shopping Center

From the outside, the story of the Kansas City Power & Light District seems like a familiar one: an urban revitalization fueled by a succession of development milestones. Looking closer… The post Lighting Up A City appeared first on Shopping Center Business.

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How to Never Put a Foot Wrong in Retail Media

Retail TouchPoints

Retailers that have recently launched their own retail media businesses should learn from what the established leaders already do. The biggest player, with 60% of the $45 billion market, is Amazon, followed by the likes of Walmart and Target, which, combined with a few other large players, are expected to take a combined 25% of the space, according to Boston Consulting Group.

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All the Feels: How Mood will Underpin Future Consumer Spending in Retail

Retail TouchPoints

The future consumer is a #mood. By now, it’s a given that consumers expect personalized brand interactions and offerings, but it’s not just functional benefits they’re after. In 2024 and beyond, we will see mood enter the limelight, with retailers catering to people’s day-to-day vibes and emotions. The most successful brands will connect emotionally to their customer base – and give them space and permission to experience a whole spectrum of feelings.

Consumer 263
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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EuroCIS 2024: Unveiling the Future of Retail Technology in Düsseldorf

365 Retail

EuroCIS 2024, held from 27 to 29 February in Düsseldorf, Germany, reaffirmed its status as a pivotal event for retail technology innovation, drawing 475 exhibitors from 41 countries and over 13,500 trade visitors from 95 countries. The fair served as a comprehensive platform for decision-makers to explore advancements in IT equipment for their companies​​.

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Where Imagination Roams: Venture Into Melissa & Doug’s First-Ever Retail Store

Retail Focus

To celebrate 35 years of inspiring imaginations with its timeless toys, Melissa & Doug embarked on a venture to open its first-ever retail store in White Plains, New York. To bring the brand to life on a scale like never before, Melissa & Doug desired a space that would delight visitors of all ages, demonstrate the quality of the toys, lean into its position as the #1 preschool brand for wooden and sustainable toys, and inspire open-ended play.

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9 retailers boosting shop worker pay in 2024

Retail Gazette

A host of retailers have recently announced pay rises in a bid to retain workers. Earlier this week, The Co-op revealed its wages would increase to at least £12 per hour, while John Lewis also vowed to lift staff pay by 10% under a £116m investment. Retail Gazette takes a look at the retailers boosting staff pay in 2024 below. The Co-op The Co-op last week revealed it would hike staff pay to at least £12 per hour, as it brings its rates in line with the Real Living Wage.

Shopping 105
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Generation Tux steps into physical retail

Retail Dive

The online suit and tuxedo rental company has opened its first showroom in Columbus, Ohio, and is planning more locations in the coming months.

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Michaels promotes online MakerPlace with ‘Respect the Handmade’

Retail Dive

A new brand campaign and an in-store pilot of the marketplace further positions the company as an alternative to Etsy.

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How Bal Harbour Shops’ Unique Traveling Mall Connects with Luxury Consumers

Retail TouchPoints

Matthew Whitman Lazenby and his family have never dreamed small. Back in the 1950’s his grandfather, Stanley Whitman, decided to open a luxury shopping mall in Florida that would rival Manhattan’s Fifth Avenue. Inspired by the Lincoln Road shopping district in nearby Miami Beach, Bal Harbour Shops and the Whitman family — who still own and operate the enterprise — have continuously flown in the face of convention — and found enormous success as a result.

Shopping 299
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Online florist Bloomex fined $1 million over fake ratings

Inside Retail

Online florist and gift retailer Bloomex has been fined $1 million for making false and misleading representations on its website. The retailer admitted it had published misleading star ratings for its products, advertised misleading discounts, and added surcharges that were inadequately disclosed. According to the Australian Competition & Consumer Commission (ACCC), Bloomex displayed products for sale on its website between February 2019 and March 2023 with a ‘star rating’ that remained sta

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Automakers Might Be Sharing Your Driving Data With Insurers

Retail Wire

A software company owner, Kenn Dahl, recently experienced a significant increase in his car insurance rates. Upon investigation, he discovered that his driving data was being shared with insurers without his explicit consent.

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atria Watford Welcomes Hobbs Store

Retail Focus

atria Watford, one of the UK’s most popular retail and leisure destinations, owned by property company SGS and asset managed by Global Mutual in conjunction with Savills as property managers, is pleased to announce that British womenswear brand, Hobbs , has opened its first store at atria Watford. Hobbs’ new store will showcase the brand’s latest collection, blending timeless style with a British sensibility.

Fashion 147
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Patagonia Workers in Reno Store Vote to Join Union

Retail TouchPoints

The associates at a Patagonia store in Reno, Nev. have voted to join the United Food and Commercial Workers (UFCW) Local 711 , marking the first successful unionization effort at a Patagonia store. Along with the Retail, Wholesale and Department Store Union (RWDSU), the UFCW has been making inroads at other outdoor retailers recently, organizing nine REI locations across the U.S. with the RWDSU and five Vertical Endeavors climbing gyms in Minnesota.

Outdoor 299
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Myer names Olivia Wirth as CEO

Inside Retail

Department store chain Myer has appointed non-executive director Olivia Wirth as CEO and executive chair, effective June 4. Wirth will succeed current CEO and MD John King, who will remain in his role until June 3 to facilitate the transition and handover. Previously, Wirth served as the CEO of Qantas Loyalty, where she worked for nearly 15 years. “Since joining the board last year, Olivia has demonstrated impressive commercial acumen and an acute understanding of the dynamics facing both Myer a

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Old 3G Mobile Phones Face Cutoff as 5G Takes Over

Retail Wire

Telecoms companies are phasing out old 3G networks in favor of newer, faster 5G systems, which could leave owners of older mobile phones without service. Vodafone has already made the switch, leaving behind 3G in favor of more advanced 4G and 5G services.

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Executive Unveils New Store Concept at Puri Mall Jakarta

Retail Focus

Delamibrands , one of Indonesia’s leading fashion retailer groups, proudly announces the launch of its new store concept for Executive at Puri Mall Jakarta. The new store was designed to enhance customers’ needs and experiences. Executive proudly renovated and enlarged the 489m2 store to signify their commitment to transformation and innovation.

ATS 147
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Dick’s to Open 16 Next-Gen ‘50K’ Stores, Expand House of Sport Format in 2024

Retail TouchPoints

Dick’s Sporting Goods posted strong results in fiscal 2023, which ended Feb. 3, 2024, with $13 billion in net sales, 5% higher than the previous year, and a 2.4% increase in comp store sales. For the coming fiscal year, the retailer is planning $800 million in CapEx expenditures to fund a major brick-and-mortar expansion that will enlarge its total store square footage by 2% — its largest physical expansion since 2017.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The Body Shop Australia facing ‘cashflow crisis’

Inside Retail

Credible reports suggest The Body Shop Australian business is facing a cashflow crisis as a result of the collapse of the UK parent company. The Body Shop operates about 100 stores in Australia and is said to be the most profitable international arm of the stricken business. However since the UK parent entered bankruptcy last month, the Australian subsidiary – and others around the world – have become creditors and their access to funds has been cut off.

Shopping 290
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IBM Implements Staff Reductions in Marketing and Communications

Retail Wire

IBM recently conveyed to its employees within its marketing and communications division that a reduction in the workforce is imminent, as reported by an insider familiar with the situation.

Marketing 264
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Asda’s second store strike dates confirmed for Easter weekend

Retail Gazette

Asda workers at its Wisbech store are set to strike during Easter weekend, one of the supermarket’s busiest times of the year, the GMB union has warned. Roughly 170 staff members will walk out on 29 and 30 March in a 48 hour strike, the trade union said. GMB claimed industrial action had been triggered by hour cuts and a rise in a bullying management culture.

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Amazon Plans First-Ever Spring Sale for All Customers, not just Prime Members

Retail TouchPoints

Amazon has announced plans to host a Big Spring Sale in North America from March 20-25 that will feature product discounts available to all customers — not just Prime members as its summer and fall sales events typically do. Prime members will, however, receive access to exclusive deals throughout the event. The sale will kick off on March 20, with new deals dropping each day of the six-day event.

Planning 278
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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The unexpected impact of international retail disrupters Temu and Shein

Inside Retail

While Australia has its own unique retail ecosystem, the ripples of what happens in the US often hit our shores. That typically includes the ‘Super Bowl of advertising’: the actual Super Bowl. Along with the usual celeb-studded ads, this year there was something else that made people take note. Chinese-based online marketplace Temu had not one, but two ads in the main game broadcast on CBS with a total of six ads during the game day.

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Eli Lilly Joins Forces With Amazon Pharmacy for Drug Deliveries

Retail Wire

Eli Lilly has announced a partnership with Amazon Pharmacy to facilitate the delivery of specific prescription drugs, including the popular weight loss medication Zepbound, directly to patients’ doorsteps through LillyDirect, the drugmaker’s newly established direct-to-consumer platform.

Consumer 262
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HMV owner mulls The Body Shop bid

Retail Gazette

HMV owner Doug Putman is understood to have registered his interested in buying The Body Shop with the firm’s administrators. However, The Telegraph reported that Putman has yet to table a formal offer for the collapsed cosmetics firm. The Canadian businessman has made his mark in UK retail through his turnaround of HMV, which he rescued out of administration in 2019.

Shopping 126
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Following Tough 2023, Allbirds Plans to Close 10-15 U.S. Stores This Year

Retail TouchPoints

Allbirds will close 10 to 15 underperforming U.S. stores in 2024 as it seeks to streamline its operations. The footwear retailer, which currently operates 41 stores in the U.S and two in Canada, saw its net revenue decrease 14.7% , to $254.1 million , in 2023 compared to 2022. The revenue dip contributed to a net loss of $152.5 million this year, up from a $101.4 million loss the previous year.

Planning 278
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Online alcohol retailer Liquorkart stops taking orders amid probe

Inside Retail

The owner of an online alcohol seller that attracted more than 130 customer complaints during December 2023 and January 2024 says the decision to stop operating the business was made before state regulators approached the business. Sydney-based Liquorkart Australia was established in 2020 and described itself on social media as “one of Australia’s leading online alcohol marketplaces and one of the fastest-growing start-ups”, with more than 6000 products on offer for delivery across most Australi

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House Votes To Pass TikTok Ban Bill, Now It’s up to the Senate

Retail Wire

The United States House of Representatives has passed a bipartisan bill aimed at banning TikTok in the United States. Now the bill moves to the Senate, and if it passes, it will force TikTok’s Chinese owner to sell the popular video app, or else it will be banned in the U.S.

ATS 263
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Six Ways to Create Your Brand’s Experience Personality

Hyken

Last week, I wrote an article that compared the different concert experiences I had with two rock legends, Bob Dylan and Ringo Starr. The title of the article summed up the point I was trying to make: Do You Give Your Customers an Experience – Or Just a Transaction ? How to Create an Experience Personality I want to take it a step further this week.

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Outdoor Voices Abruptly Shutting All Stores, Becoming Online-Only

Retail TouchPoints

Popular athleticwear brand Outdoor Voices , once predicted to be the next Lululemon , has abruptly decided to close its 16 stores and become an online-only retailer, multiple sources report. Outdoor Voices has not publicly commented on the news and did not immediately respond to Retail TouchPoints’ request for comment. The news was reported by a number of outlets that had spoken to employees at the stores.

Outdoor 275
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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.