Retail TouchPoints
FEBRUARY 26, 2025
Ecommerce cybersecurity and fraud prevention are almost always handled by different teams, but that doesnt mean theyre completely independent activities. When customer data is exposed in a cyberattack, criminals can use it to commit fraud. Fraudsters can steal employee credentials to expose customer data. Both kinds of incidents affect the bottom line and both can impact the companys image with customers.
Tokinomo
FEBRUARY 26, 2025
Commerce media is having a moment, with the market expected to exceed $112 billion by 2025. But despite its explosive growth, many marketers still confuse connected commerce with retail media , casually swapping one buzzword for the other. They share some DNA, but confusing them is like mistaking the cashier for the entire store.
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Retail Wire
FEBRUARY 26, 2025
Will large retailers feel the impact of the Feb. 28 economic blackout?
Retail TouchPoints
FEBRUARY 24, 2025
Starbucks will cut 1,100 support jobs and several hundred additional open and unfilled positions, according to a letter from CEO Brian Niccol to employees. The layoffs come after Niccols January announcement that the coffee retailers leaders were taking a careful look at how its support teams are organized. In November 2024 Niccol laid out details of the Back to Starbucks plan, designed to re-establish the chain as the Community Coffee House, including simplifying an overly complex menu, retur
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Inside Retail
FEBRUARY 25, 2025
Woolworths Group booked lower profit in the first half, attributed to the 17-day industrial action impacting its supermarket business last December and a trend of customers seeking more value when shopping. The group’s net profit fell 20.6 per cent to $739 million after earnings before interest and taxes (EBIT) slid 14.2 per cent to $1.45 billion.
Retail Focus
FEBRUARY 27, 2025
Iconic denim lifestyle brand Levi’s has unveiled a unique storefront takeover – the largest of its kind in Europe – with premium London department store celebrating the campaign launch of REIIMAGINE Chapter II, featuring global icon, Beyonc. Situated on London’s buzzing Oxford Street, the new collaboration sees Levi’s reaffirming its place at the centre of culture and its continued commitment to creating elevated experiences through wholesale partnerships.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
FEBRUARY 24, 2025
Consumers today expect immersive, content-rich ecommerce sites, yet if a site takes longer than four seconds to load, 63% of shoppers will abandon it altogether. Its an ever-present internal conflict for many ecommerce and marketing teams that are striving to maximize both time-on-site and conversion rate metrics and its one that standing desk and office furniture manufacturer Uplift Desk has evidently addressed since implementing BigCommerce s Catalyst storefront technology.
Inside Retail
FEBRUARY 23, 2025
Lovisa’s net profit increased in the first half after the opening of 43 new stores worldwide. The jewellery and accessories retailer’s profit grew 6.5 per cent to $56.9 million as revenue climbed 8.8 per cent to $405.9 million and comparable store sales rose 0.1 per cent. The company said its continued focus on pricing and promotion management helped expand gross margin to 82.4 per cent.
Retail Focus
FEBRUARY 26, 2025
Research from inclusive payments platform, Ecommpay, has found that merchants place more value on the practical elements of a payment provision than on a personal recommendation or even cost. Over half (57%) of merchant respondents selected functionality as one of their top three criteria when choosing a payment provider. This was followed by 53% choosing reliability and 51% speed.
Retail Wire
FEBRUARY 27, 2025
Kohl's is closing what it's calling "underperforming" stores.
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Retail TouchPoints
FEBRUARY 24, 2025
The U.S.-based operator of Forever 21 is preparing to close at least 200 of its approximately 350 stores in preparation for a potential bankruptcy, Bloomberg reports, citing people with knowledge of the matter. The news follows rumblings last week that the retailer was struggling to maintain its sprawling brick-and-mortar presence amid increased competition in the fast fashion sector.
Inside Retail
FEBRUARY 26, 2025
Luxury fashion brand Camilla has named Rebecca Mansergh as its new CEO. She steps up after serving as acting CEO for the past year. Mansergh, who served as channels director for six years, was instrumental in developing the brand’s strategic direction and propelling it to international success. According to the brand, Mansergh’s appointment comes at a time of “significant momentum” for the company, which has had tremendous expansion in major international markets.
Retail Focus
FEBRUARY 24, 2025
The Fast-Moving Consumer Goods (FMCG) industry is no stranger to challenges. From razor-thin margins to fierce competition, businesses constantly look for ways to stay ahead. AI image recognition FMCG is a technology that transforms how brands manage shelves, track inventory, and understand their consumer behavior. Implementing AI-powered image recognition allows FMCG companies to streamline operations, boost sales, and deliver better customer experiences.
Cisco Retail
FEBRUARY 25, 2025
Today Cisco and NVIDIA announced a mutual intent to expand a partnership that brings together two of the industrys most innovative data center networking and compute leaders. Our collaboration will help enterprises accelerate AI projects and make it easier for more customers than ever to standardize on Cisco as they modernize their data center networks.
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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
Retail TouchPoints
FEBRUARY 25, 2025
State Farm Arena , home of the Atlanta Hawks NBA team, has opened a Hawks Express cashierless checkout store powered by AiFi and Verizon. Customers enter the store, select their items and exit, with purchases being automatically processed through their mobile payment method. Sports stadiums, with their combination of limited square footage and shoppers eager to return to the game, have become optimal locations for autonomous stores.
Inside Retail
FEBRUARY 23, 2025
Melbourne-based lifestyle brand turned leader of the emotional support water bottle movement, Frank Green, has finally opened its first brick-and-mortar store after building its reusable empire for over 10 years. For founder and CEO Benjamin Young, the brand’s name rings more accurately today than it did a decade ago and acts as a mission statement and a compass for the entire team.
Retail Focus
FEBRUARY 24, 2025
Comparing different credit cards can be a lot harder than you might think. With numerous credit cards available, each offering different features and benefits, it can be challenging to determine which one is the best fit for your needs – and sometimes you just need to see which ones are best. But how do you actually test a credit card ( kredittkort ) properly and compare it to other options, especially if you have never had to do anything like it before?
Retail Wire
FEBRUARY 28, 2025
Tropicana blames the orange shortage and financial crisis for the potential filing.
Speaker: Ethan Woolley, Director at Kharon
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
Retail TouchPoints
FEBRUARY 25, 2025
Capri Holdings will deploy the iD Cloud RFID solution from Nedap across all its Alcott and Gutteridge banners, covering stores in Italy, Austria, Germany, Spain, Greece, Armenia and UAE. The initial phase of the rollout will focus on optimizing in-store operations and customer experience, followed by the implementation of loss prevention and supply chain solutions.
Inside Retail
FEBRUARY 27, 2025
Endeavour Group’s net profit declined in the first half, impacted by the Victor ian supply chain disruption during the peak end-of-year trading period. The group’s net profit fell 15.1 per cent to $298 million while sales slid 0.7 per cent to $6.62 billion. Retail sales declined 1.5 per cent to $5.5 billion, attributed to subdued consumer spending and an estimated $40 million to $50 million loss from the industrial action of Woolworths workers.
Retail Focus
FEBRUARY 26, 2025
London-based menswear brand Wax London proudly presents its SS25 collection, Embrace the World. As the brand nears its 10th anniversary, Wax reflects on the spirit of adventure that ignited its journey and continues to drive its vision. Inspired by the vibrant melting pot of cultures in their London home, the SS25 collection pays tribute to the diverse influences, meaningful connections, and compelling stories that have shaped their path.
Retail Gazette
FEBRUARY 28, 2025
Topshop is gearing up for the relaunch of its website, with three teaser videos posted on its Instagram account and the cryptic message “watch this space” to hint at the developments ahead. It follows the appointment of Michelle Wilson as managing director of Topshop and Topman earlier this week , alongside a flurry of appointments and moves as Asos.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Retail TouchPoints
FEBRUARY 25, 2025
The Lovesac Company is partnering with global nonprofit Habitat for Humanity to provide sustainable furniture to homes at a more accessible price point. With its proprietary Designed for Life approach , Lovesac has developed a reputation for designing, manufacturing and selling comfortable and high-quality accent chairs, sectionals and its namesake sacs.
Inside Retail
FEBRUARY 26, 2025
Coles booked higher revenue in the first half, thanks with both supermarket and liquor sales increasing. The supermarket and liquor retail operator’s revenue grew 3.7 per cent to $23.04 billion, with supermarket turnover up 4.3 per cent to $20.63 billion and liquor sales up 0.8 per cent to $2 billion. “Sales growth was underpinned by the successful delivery of seasonal events including Christmas, Halloween and Black Friday, trade events including the SMEG and ‘Christmas Instant
Retail Wire
FEBRUARY 25, 2025
Walmart is working with suppliers to keep eggs on the shelves.
365 Retail
FEBRUARY 28, 2025
Kiki & Miumiu Market is set to open its second and largest location at Lewisham Gateway, following the success of its debut store at Elephant Park. The independent pan-Asian food market has secured a 5,000 sq ft ground floor unit within the development, with plans to open in early 2025. Expansion to Lewisham Gateway The new store will be the brands largest to date, offering an extensive selection of products from East and South East Asia.
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Retail TouchPoints
FEBRUARY 28, 2025
J.Jill has chosen Mary Ellen Coyne as its new CEO, replacing retiring CEO Claire Spofford , who will step down on April 30, 2025. Coyne will bring more than three decades of executive experience in apparel retailing, including stints at Ralph Lauren and her most recent job as CEO of J.McLaughlin. Mary Ellen Coyne “Mary Ellen’s extensive experience in the retail industry, combined with her proven track record of driving growth and strategic transformation, makes her the ideal leader t
Inside Retail
FEBRUARY 26, 2025
Retailers have long been obsessed with expanding their product ranges product diversification and line extension have been critical for supermarkets to keep pace with online marketplaces like Amazon. However, Australias leading supermarkets are changing tack. Coles and Woolworths are both moving to reduce their product ranges in the name of simplification.
Retail Wire
FEBRUARY 23, 2025
Target's decision to roll back DEI has proven costly for them.
Retail Gazette
FEBRUARY 25, 2025
Morrisons has teamed up with the discount platform Purpl to offer exclusive savings for disabled shoppers in the UK. The supermarket will give disabled customers 10% off when they spend 25 or more on groceries online at Morrisons.com. To access the discount, customers must sign up for Purpls free platform and verify their disability status using accepted documentation, such as PIP, DLA, Blue Badge, Disabled Bus Pass, Disabled Persons Railcard, or Access Card.
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.
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