Sat.Jan 18, 2025 - Fri.Jan 24, 2025

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Overcoming Retail Media Challenges: Strategies for Success

Tokinomo

Retail media is rapidly transforming how brands connect with consumers, but succeeding in this dynamic space is far from simple. Many companies struggle to unlock their full potential, held back by complex challenges that demand innovative solutions. In this article, we explore the critical retail media challenges and provide fresh strategies to help brands stay ahead, build resilience, and drive meaningful results.

Consumer 246
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An Old Sticking Point for More Sustainable Supply Chains

Retail TouchPoints

Across the globe in 2024, 31.5% of overall plastic waste is expected to be mismanaged after disposal. This means it will either remain uncollected or improperly managed, ending up in landfill or causing toxic leakage. As the amount of mismanaged plastic waste continues to increase year on year, it is crucial to find ways to tackle this problem and strengthen our collective success rate in recycling.

Consumer 282
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Game, set, sell: Why the 2025 Australian Open is a major event for brands

Inside Retail

The Australian Open has surpassed the Melbourne Cup as the citys most fashionable event and retailers are using the grand slam court and its surrounding grounds as a living billboard. Ralph Lauren has been titled the official outfitter of the Australian Open and New Balance the official performance apparel and footwear partner for the Australian Open.

Marketing 246
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Returns and Fraud are on the Rise — Happy Returns Wants to Help

Retail TouchPoints

Geekplus robots are now in use at all three of Happy Returns’ Hubs. (Image courtesy Happy Returns) Inside a large warehouse in Pennsylvania, dozens of black robots dart and swirl across a polished concrete floor. They resemble Roombas with a skinny highboy table on top. Geekplus, the company that makes them, calls them dancing robots, and for good reason they really do look like dancers in the midst of an intricate performance.

Returns 267
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Protect Your Businesss Online Reputation with These Expert Tips

In today's digital world, your online reputation can make or break your business. Protecting it requires proactive strategies, from monitoring customer reviews and social media mentions to responding professionally and showcasing positive feedback. This guide will help you establish a strong online presence, address negative comments effectively, and leverage SEO to highlight your best qualities.

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Medicare Targets 15 Prescriptions for Price Negotiations: Is Yours on the List?

Retail Wire

Medicare has targeted 15 prescriptions for price negotiations. Are there big savings in the future for customers?

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King Charles III, Peppa Pig and Wallace & Gromit help drive strong Christmas trading at Battersea Power Station as festive sales grow 13.4%

Retail Focus

Festive sales at Battersea Power Station increased by 13.4% in November and December 2024 and footfall grew by 11% compared to the same period in 2023, as the riverside neighbourhood celebrated its best Christmas to date. By the end of 2024, the riverside destination had welcomed more than 26 million visitors since the Grade II listed Power Station and Electric Boulevard, the neighbourhoods pedestrianised high street, opened to the public in October 2022.

ATS 162

More Trending

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Embracing MoCRA for a Safer, Transparent Cosmetics Industry

Retail TouchPoints

The Modernization of Cosmetics Regulation Act (MoCRA) introduces significant regulatory changes for the cosmetics industry, aimed at enhancing consumer safety and product transparency. This article explores the essential MoCRA requirements, from new facility registration and labeling rules to adverse event reporting and Good Manufacturing Practices (GMP).

Consumer 292
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Advance Auto Parts Is Closing Stores Across the US

Retail Wire

Advance Auto Parts promised to close over 700 stores through mid-2025.

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PXP Launches the Next-Generation Technology Platform PXP Unity

Retail Focus

PXP , a leading omnichannel global payment platform and innovative industry disruptor, is announcing the launch of its industry-redefining technology platform, PXP Unity. Marking a shift in payments, PXP offers a single integration into a commerce ecosystem that makes business simpler, better and more connected. It promises to transform and empower merchants with next generation POS and online services, providing more control over their transaction data, smart routing options, and a catalogue of

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Wesfarmers to wind down Catch, Kmart to acquire fulfilment centres

Inside Retail

Five years after acquiring the online marketplace for $230 million, Wesfarmers has decided to wind down Catch , citing a competitive Australian e-commerce landscape. “The recent increase in competitive intensity in the Australian e-commerce sector has affected Catch’s financial performance and growth prospects,” said Rob Scott, Wesfarmers MD. “In this environment, the Groups retail and health businesses, with their leading omnichannel offerings and trusted brands, are bet

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Coresight Predicts Store Closures will Spike to 15,000 This Year

Retail TouchPoints

Following a raft of stores closures in 2024, retail advisory firm Coresight Research predicts that closures will escalate further this year, to approximately 15,000. Store openings are expected to remain steady at approximately 5,800 (compared to 5,970 in 2024), but that would still represent a net loss of more than 9,000 stores. Supporting these expectations is the fact that more than 2,000 planned closures already are underway this year.

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Australian Company UGG Since 1974 Must Change Name After Legal Battle

Retail Wire

UGG Since 1974 was sued byDeckers Outdoor Corporation, a United States shoe company,for its use of the name UGG.

Outdoor 290
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Bloom Perfumery triples Covent Garden presence with relocation and upsize into the Yards

Retail Focus

The Mercers Company has announced that Bloom Perfumery, the famous Londonperfumery, has relocated within Covent Garden. Opening a larger location within The Yards , and accommodating the brands significant growth and popularity, Bloom Perfumerys new flagship store is triple the size of its previous site. Bloom Perfumery selected The Yards 2,900 sq ft 4 Slingsby Place site, relocating from Langley Court, to accommodate the influx of visitors the store receives, as well as the brands growing colle

Location 147
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Why Clothing the Gaps and Homie are urging retailers to stay open on January 26

Inside Retail

As January 26 approaches, brands are starting to signal their values to their customers. While retailers may wish to be exempt from the national Australia Day debat, a simple open or closed sign or decision to stock Australian flag merchandise says it all. While some retailers have reversed course on their support for changing the date after the failed Voice to Parliament referendum and public backlash, Melbourne-based social enterprise and fashion label Homie is standing in solidarity with Firs

Fashion 246
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The Evolving Retailer's Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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The Waste Management Challenge of the Holiday Season

Retail TouchPoints

The holiday season brings a surge in shopping, both in-store and online. From mountains of packaging to returned products that may contain hazardous materials, management of returned, damaged or expired products becomes increasingly complex and voluminous during the holidays and post-holiday season. Retailers must navigate these challenges while staying compliant with regulations so they can ensure smooth operations and demonstrate environmental responsibility.

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Panda Express Celebrates Lunar New Year With ‘Lunarsgiving’

Retail Wire

Panda Express is planning a series of Lunar New Year initiatives to bring customers together.

Planning 279
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Evolve Estates expands its portfolio with the acquisitions of Dolphin Quays, a landmark mixed-use development in Poole

Retail Focus

Evolve Estates, part of commercial property and investment collective M Core has acquired Dolphin Quays, a mixed-use development comprising retail, leisure, offices, residential and a car park on a 2.62-acre site of prime harbourfront land. Dolphin Quays is one of the harbourfront’s principal restaurant and caf destinations in Poole. This latest acquisition further demonstrates Evolves’ expertise in identifying opportunities to buy, manage, and curate landmark mixed-use developments

Outdoor 147
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Myer reveals early shareholder votes in favour of Premier deal

Inside Retail

Myer has revealed the details of early shareholder votes in favour of its proposed acquisition of Premier Retail’s apparel brands Just Jeans, Jay Jays, Portmans, Dotti, and Jacqui E. In a summary of direct and proxy votes received on the resolution before the meeting, Myer said that 95.45 per cent of its shareholders who voted before the meeting approved the proposal, while 3.82 per cent voted against it.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Ebay, Instacart, DoorDash Sign Up to Test OpenAI’s New Agentic Tool, Operator  

Retail TouchPoints

Ebay , DoorDash , Instacart and Uber are among the companies that have signed on to participate in the research preview of OpenAI s new AI agent interface, called Operator. OpenAI describes Operator as an agent that can go to the web to perform tasks for you. Similar to other agentic AI tools from companies like Google , Salesforce and Perplexity , Operator acts as a virtual assistant, autonomously performing tasks across the internet, including online shopping, ordering groceries, filling out f

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Costco Shareholders Vote Down Anti-DEI Proposal in Near-Unanimous Decision

Retail Wire

Costco shareholders have denied an anti-DEI proposal put forth by a think tank.

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Lessons Ecommerce Can Learn From The Online Casino Industry

Retail Focus

Ecommerce and the online casino industry have seen meteoric growth in recent years. Even though ecommerce has exploded in the last few years, there is still a lot that can be learned by looking at the success of other sectors. The online casino industry is an interesting one to analyse, and there is a lot that an ecommerce business can learn from the success of this industry.

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Hip Pocket Workwear appoints Peter Fiasco as its first CEO

Inside Retail

Hip Pocket Workwear & Safety has announced a leadership shift, appointing a CEO to the 31-year-old Australian-owned business. The retail chain has more than 50 locations in its network. Peter Fiasco, Kwik Kopys head of franchising, takes on the brand new role on 3 February 2025. The joint directors atHip Pocket Workwear & Safety(HPWS), John Gleeson and Mark Fidler, said the appointment allows them to focus on strategic board-level matters while supporting Peter on specific projects.

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5 Tips to Build a Strong Web Presence for Your Small Business

Creating a solid web presence is crucial for small business success in today's digital world. This blog covers five essential tips to help you build and strengthen your online presence. Learn how to create a professional website, optimize it for search engines, and leverage social media to engage with your audience. We'll also guide you on the importance of local listings and how to maintain a consistent brand across all platforms.

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Why Chatbots Haven’t (and Won’t) Live up to the Hype

Retail TouchPoints

In the early 2010s, technology forecasters and business analysts painted a compelling picture of the future of customer service: chatbots would dramatically cut labor costs and transform how consumers interacted with brands. Fast forward to today, and the reality has yet to live up to the hype. While chatbots have found their place in the customer service ecosystem, they havent achieved the dominance and ubiquity that many predicted.

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Olive Garden Releases 2 Fan-Favorite Pasta Dishes for a Limited Time

Retail Wire

Olive Garden is releasing more carb-loaded dishes for fans' delight.

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Merchants choose Payment Providers based on business commitment to ESG Ecommpay survey highlights the importance of PSP sustainability

Retail Focus

New research commissioned by inclusive global payments platform Ecommpay found that 61% of e-commerce merchants would definitely choose a payment provider based on their commitment to ESG. A further 38% said they might do so. The sustainability values of a potential partner have at least some influence over all respondents; 41% said they are strongly influenced, and 53% somewhat.

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Mosaic receivers to close down Rivers brand, stores

Inside Retail

Mosaics Rivers brand, along with its stores, will close by mid-April after a sale of the business could not be achieved. The receivers and managers of Mosaic Brands Group announced the closure of the apparel brand on Thursday. The shutdown will impact 136 Rivers stores and approximately 650 employees. Sale events and promotions will be run in all stores, and the timing of individual store closures will depend on stock levels.

Apparel 261
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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How Authentic Reviews, Transparency can Help Alleviate the Headache of Returns

Retail TouchPoints

Theres a famous quote, usually attributed to Benjamin Franklin, to the effect that there is nothing certain in life but death and taxes. Retailers might want to grimly add and product returns to that list of lifes inevitabilities. The numbers back up this somewhat cynical assertion: the National Retail Federation (NRF) reported that U.S. consumers returned $890 billion in merchandise in 2024, equaling 16.9% of all purchases.

Returns 273
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Major Updates Coming to Sephora Locations Nationwide

Retail Wire

Big changes are ahead for Sephora's brick-and-mortar stores.

Location 264
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Benefits of In-Store Retail Media for CPG Brands

Tokinomo

In an era of rapid change in consumer behavior and retail dynamics, Consumer Packaged Goods (CPG) brands are turning to new strategies to stand out in a crowded marketplace. Among these, in-store retail media has become a game-changer, offering brands a unique opportunity to connect with shoppers at the point of purchase. This article delves into the power of in-store retail media, highlighting its benefits for CPG brands, its role in shaping the shopper experience, and the emerging trends drivi

Consumer 130
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A Catch-22: Experts weigh in on the wind-down of the e-commerce disruptor

Inside Retail

Wesfarmers decision to wind down Catch this week has prompted strong reactions from the retail industry, with many former Catch employees, customers and armchair experts sharing their thoughts on why the company that once had a run-rate of $1 billion is about to cease trading. Inside Retail spoke to industry experts Brian Walker, founder and executive chair of Retail Doctor Group, Mal Chia, managing director and co-founder of Ecom Nation, and Dr Jessica Pallant, marketing lecturer at RMIT Univer

Marketing 246
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.