Sat.Dec 31, 2022 - Fri.Jan 06, 2023

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Smart shopping carts, low-code and robots: Welcome to retail tech in 2023

Inside Retail

Ten years ago, who would have thought that we could one day buy anything we want online and have it delivered to our door in a matter of hours? Or that we could use our smartphones to scan items in-store and instantly compare prices across different brands?

Shopping 290
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5 Sales Email Templates

Small Biz Trends

When it comes to selling, email is still a powerful tool. But crafting the perfect email can be difficult, time-consuming, and frustrating. That’s where our five sales email templates come in handy! These free sales email templates will help you close more deals in less time.

ATS 133
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Trend to increase physical retail footprint at Westfield Centres continues into 2023

Retail Focus

Unibail-Rodamco-Westfield (URW) has announced a number of new fashion, dining and healthcare brands including personal care and beauty products retailer, Space NK, which will more than triple the size of its store at Westfield London this January.

Boutique 189
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Amazon CEO says job cuts to exceed 18,000 roles

Inside Retail

Amazon.com’s layoffs will now stretch to more than 18,000 roles as part of a workforce reduction it previously disclosed, Chief Executive Andy Jassy said in a public staff note on Wednesday.

Planning 246
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Retail Reimagined: What It Means To Be An Innovative Retailer

Speaker: DeAnna McIntosh, Retail Growth Strategist

Join DeAnna McIntosh, Retail Growth Strategist, for this idea-sparking session on how to multiply and diversify your revenue (and impact) with zero ad spend, how to create disruption in your industry, and how to reimagine and innovate the retail business model.

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Top Ten Customer Service and Customer Experience Predictions for 2023

Hyken

Happy New Year! We have an exciting year ahead of us. So much has changed in just the past three years. And in the world of customer service and CX, there is much to be excited about. Last month I released my annual Top Ten Customer Experience Predictions in my weekly Forbes column.

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Deloitte: Retailers Should Prepare for ‘Holiday Hangover’ in 2023

Retail TouchPoints

While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S.

Finance 124

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Consolidation and live shopping: Four e-commerce trends to watch in 2023

Inside Retail

As we launch into the new year, we’ve rounded up our top e-commerce predictions for 2023. While we’re expecting this year to see an acceleration of many trends that took off in the pandemic years, the consumerisation of B2B e-commerce is the sleeper of the 2023 season.

Shopping 264
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An Ultimate Guide to Optimizing Your eCommerce Business

Intelligence Node

Introduction Making it to the big leagues in retail isn’t as simple as it used to be. eCommerce is set to dominate the retail environment, bringing with it a whirlwind. The post An Ultimate Guide to Optimizing Your eCommerce Business appeared first on Blog.

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Find the Right Pricing to Drive Revenue in the Metaverse

Retail TouchPoints

You might have heard the term “metaverse” for the first time only in 2020. That’s when it became an omnipresent word in ecommerce and social media. And yes, it’s no coincidence that last year Facebook officially changed its name to Meta , making it a household term.

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First-time exhibitors flock to ISE 2023

A1 Retail

Around 120 companies will be making their debut on a packed show floor, including in the Discovery Zone.

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The ABM Benchmark Survey

ABM gets better with age — but unfortunately, marketers don't have the luxury of pouring it into an oak barrel for a couple decades to let it mature. It’s clear there’s a maturity gap in ABM strategies, so how can marketers start closing it?

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Victoria’s Secret CEO Amy Hauk resigns as Adore Me takeover settled

Inside Retail

Amy Hauk, CEO at Victoria’s Secret, will leave her position – a decision revealed within hours of the completion of the lingerie giant’s acquisition of Adore Me. Victoria’s Secret said Hauk would quit her role on March 31 in order to spend more time with her family in Florida.

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Retail sales grew 7.6% this holiday season

Mass Relators

PURCHASE, N.Y. retail sales (excluding automotive) increased 7.6% year-over-year this holiday season, according to Mastercard SpendingPulse, which defines the season as the period running from November 1 through December 24.

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Supply Chain Digitalization Challenges that Every Retailer Faces and how to Mitigate Them

Retail TouchPoints

The supply chain industry has changed a lot over the past couple of years. As the demand for digitalization grows in the retail supply chain, retailers often face multiple challenges in achieving the same.

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UK retailers close out 2022 with strong online sales – up +26% year-on-year in the last week of December – as Boxing Day boost sees shoppers snap up bargains

A1 Retail

The last week in December (25 Dec – 01 Jan) saw digital sales surge +26% year-on-year as shoppers swerved rail strikes and shopped the deals from home. Traffic to UK ecommerce sites on Boxing Day jumped 54.7% week-on-week, up +41% on 2021.

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The Great Supply Chain Gear-Up: Sustainability and Agility for 2023

Speaker: Peter Kraemer, Chief Supply Officer of Anheuser-Busch InBev

Join Peter Kraemer, Chief Supply Officer of Anheuser-Busch InBev, for an insightful overview of general supply chain best practices, how to build a more sustainable supply chain, and navigating post-pandemic supply challenges.

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Casual retail workers sign on to Victoria’s sick pay guarantee

Inside Retail

More than 55,000 casual and contract workers have signed up for Victoria’s Sick Pay Guarantee program, including retail workers.

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5 Sales Follow-Up Email Examples

Small Biz Trends

If you’re like most sales professionals, you spend a lot of time crafting your initial email pitch. But what happens after that? Unfortunately, many sales reps simply stop communicating with their prospects, assuming that they’ve lost interest. However, this is often not the case!

Planning 133
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Amazon Receives $8 Billion Loan to Help Navigate Economic Headwinds

Retail TouchPoints

Amazon has reached an agreement with certain lenders for an $8 billion unsecured loan, according to a filing with the SEC. The loan is set to mature in 364 days, with an option to extend for another 364 days, and will be used for “general corporate purposes.”.

Finance 120
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Age UK’s new friends, The Wombles, call on the public to donate their unwanted Christmas presents to the Charity

A1 Retail

Age UK and The Wombles join forces to encourage the public to recycle and reuse by supporting the Charity’s shops in 2023. Christmas may be over, but The Wombles have joined forces with Age UK to show everyone that the goodwill doesn’t have to be!

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Marketing-Led COVID-19 Growth Strategies: 2022 and Beyond

More than two years in, COVID-19 is far from over. Businesses are tasked with beating pre-COVID numbers, making marketing crucial. This is your time to create brand awareness, bring in the best leads, and play a vital role in new and existing profit.

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How a modern store concept is helping Desigual reach new customers in Asia

Inside Retail

Spanish fashion retailer Desigual recently opened a new store in Singapore and unveiled an aspirational expansion strategy in Asia that will see it open 60 bricks-and-mortar stores in China and tap into key opinion leaders in the region to reach new customers.

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Beijing's Global Media Offensive (New Book)

LS Retail

©iStock/Oleksandr Siedov James M. Lindsay, Council on Foreign Relations, "My sense is that China has consciously decided over the last decade or so, to try to use media power to influence politics in other countries.

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How e.l.f. Cosmetics Harnesses Data to Stay Ahead of the Gen Z Curve

Retail TouchPoints

In a world awash with data, what matters is not how much you have but what you do with it. Judged this way, e.l.f. Cosmetics is a poster child for success. Not only does the beauty brand have a lot of this rich resource at its disposal, but it also has a sophisticated approach for using it.

Consumer 111
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SBA Suspends 2 Companies, Launches Investigation Into PPP Loan Lenders

Small Biz Trends

Two non-lenders Blueacorn and Womply, have been suspended by the U.S. Small Business Administration (SBA) immediately from working with the agency in any capacity. These are companies that worked with PPP lenders according to the announcement from the SBA.

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How to Address the Needs of the Next Generation of e-Commerce Customers

Speaker: Jenn VandeZande, Head of Digital Engagement Strategy at SAP Customer Experience | Beth Scott, VP, Business Operations - Supply Chain | Nikki Grigsby, PHR, Chief Operations Officer at Syndigo | Levana Wang, Content Creator, Gen Z Expert

Join Jenn VandeZande, Beth Scott, Nikki Grigsby and Levana Wang for this insightful and topical conversation on the modernization of e-commerce tech.

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Sanity Entertainment to close all physical stores, trade only online

Inside Retail

Entertainment and music retailer Sanity is set to close all 50 of its physical stores by April 30, taking its business entirely online.

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Happy 2023 from the Global Small Business Blog!

LS Retail

©iStock/Machacekcz "Wishing you a new year filled with joy, possibilities, good health, prosperity and a global mindset!" – Laurel J. Delaney. Global Global Small Business Blog Happy 2023 Happy New Year

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2023: Ring in Retail Profits by Stopping Automated Threats

Retail TouchPoints

With shrinking margins, economic uncertainty, and growing cyber risks from automated threats, retailers face continued challenges in 2023. Becoming proficient at navigating these obstacles is key to protecting retail profits.

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In the News: Grants of $1,000 to $5,000 Availlable to Help Small Businesses

Small Biz Trends

There are a number of different issues small businesses deal with on a daily basis. From finances to hiring, structural improvement, and much more. Community grants look to help with all those issues, but sometimes they focus more on the latter.

Finance 120
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7 Ways to Supercharge Your ABM Strategy with Real-Time Intent

Streaming real-time intent is a homerun for marketing and sales’ account-based marketing (ABM) strategies. With real-time buyer insights, you can be first-in-line to provide solutions and lead better, hyper-personalized conversations.

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DC Shoes co-founder dies in snowmobile accident

Inside Retail

The co-founder of American footwear company DC Shoes, Ken Block, has died in a snowmobile accident in the US, at the age of 55. Block was a marketing executive who co-founded the skateboard fashion brand DC Shoes with his business partner, Damon Way in 1994.

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2023 Retail Success Guide

Independent Retailer

Retailers have been running around tirelessly trying to keep up with consumer demands and the drastic shifts in the economy. With the year coming to a close and the economic outlook for 2023 looking uncertain, retailers are growing concerned. Supply chain, inventory, and shipping challenges remain.

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How Brands can Deliver More Value to Shoppers in 2023

Retail TouchPoints

Although there are signs that inflation is easing, higher prices and an uncertain economy continue to impact consumer behavior.

Consumer 110
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Getting Ready for Payroll and Other Tax Reporting

Small Biz Trends

The topic of taxes for most small business owners is their least favorite. It involves time and cost, both of which owners have in limited supply. Nonetheless, tax matters can’t be ignored.

Returns 115
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Digitizing Logistics: Harness the Power of Data in 4 Steps

Entering a new demand gen position in a volatile market is nerve-wracking. In demand generation, data is essential for knowing who you should target and how. In this eBook, you’ll learn how to identify and target your ideal prospects using different types of data.