Sat.Dec 31, 2022 - Fri.Jan 06, 2023

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Smart shopping carts, low-code and robots: Welcome to retail tech in 2023

Inside Retail

Ten years ago, who would have thought that we could one day buy anything we want online and have it delivered to our door in a matter of hours? Or that we could use our smartphones to scan items in-store and instantly compare prices across different brands? The retail industry is constantly evolving, and as we head into 2023, there are plenty of exciting technology trends to look out for.

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5 Sales Email Templates

Small Biz Trends

When it comes to selling, email is still a powerful tool. But crafting the perfect email can be difficult, time-consuming, and frustrating. That’s where our five sales email templates come in handy! These free sales email templates will help you close more deals in less time. Let’s dive in! What Is a Sales Email Template? A sales email template is a pre-crafted set of messages used in cold email outreach campaigns.

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Trend to increase physical retail footprint at Westfield Centres continues into 2023

Retail Focus

Unibail-Rodamco-Westfield (URW) has announced a number of new fashion, dining and healthcare brands including personal care and beauty products retailer, Space NK, which will more than triple the size of its store at Westfield London this January. The new store, which will become among the retailer’s largest in the UK, will increase from 893sqft to 2,960sqft.

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Amazon CEO says job cuts to exceed 18,000 roles

Inside Retail

Amazon.com’s layoffs will now stretch to more than 18,000 roles as part of a workforce reduction it previously disclosed, Chief Executive Andy Jassy said in a public staff note on Wednesday. The layoff decisions, which Amazon will communicate starting January 18, will largely impact the company’s e-commerce and human-resources organizations, he said.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Deloitte: Retailers Should Prepare for ‘Holiday Hangover’ in 2023

Retail TouchPoints

While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S. consumers reported that they experienced a worsening economic situation over the past year, and members of this group said it would take time for their concerns to subside even as economic stressors abate, according to Deloitte’s Global State of the Consumer Tracker.

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Amazon plans to cut 18K jobs

Retail Wire

Amazon.com CEO Andy Jassy said the company plans to eliminate over 18,000 jobs, mostly from the company’s Amazon Stores and People, Experience, and Technology organization.

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Victoria’s Secret CEO Amy Hauk resigns as Adore Me takeover settled

Inside Retail

Amy Hauk, CEO at Victoria’s Secret, will leave her position – a decision revealed within hours of the completion of the lingerie giant’s acquisition of Adore Me. Victoria’s Secret said Hauk would quit her role on March 31 in order to spend more time with her family in Florida. She will also step down as brand CEO of Pink, the sister firm that sells items geared toward teenagers, that she managed before moving into the broader group CEO role.

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Amazon Receives $8 Billion Loan to Help Navigate Economic Headwinds

Retail TouchPoints

Amazon has reached an agreement with certain lenders for an $8 billion unsecured loan, according to a filing with the SEC. The loan is set to mature in 364 days, with an option to extend for another 364 days, and will be used for “general corporate purposes.”. “Given the uncertain macroeconomic environment, over the last few months we have used different financing options to support capital expenditures, debt repayments, acquisitions, and working capital needs,” said an Amazon spokesperson in a

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Morphe closing all 20 of its U.S. stores

Retail Wire

Morphe, which was able to use recommendations from social media influencers to achieve a $2 billion valuation, is closing all its stores in the U.S. The company’s sales have fallen dramatically after the very same influencers who helped it achieve success were caught up in various scandals.

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SBA Suspends 2 Companies, Launches Investigation Into PPP Loan Lenders

Small Biz Trends

Two non-lenders Blueacorn and Womply, have been suspended by the U.S. Small Business Administration (SBA) immediately from working with the agency in any capacity. These are companies that worked with PPP lenders according to the announcement from the SBA. The SBA recently issued a statement regarding the findings from the House Select Subcommittee on the Coronavirus Crisis report on Paycheck Protection Program (PPP) fraud.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Casual retail workers sign on to Victoria’s sick pay guarantee

Inside Retail

More than 55,000 casual and contract workers have signed up for Victoria’s Sick Pay Guarantee program, including retail workers. The two-year pilot program – an Australian-first – offers casual workers without sick leave entitlements up to 38 hours of sick and carer’s pay each year, at the national minimum wage. Industries with the highest rates of casual and contract workers such as supermarkets, food and beverage operators, fast-food chains, and bakeries – together with companies employi

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Find the Right Pricing to Drive Revenue in the Metaverse

Retail TouchPoints

You might have heard the term “metaverse” for the first time only in 2020. That’s when it became an omnipresent word in ecommerce and social media. And yes, it’s no coincidence that last year Facebook officially changed its name to Meta , making it a household term. Today, people associate various things with the metaverse, but in most cases these include such attributes as viral, blockchain, VR, digital, etc.

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Walgreens CFO says chain may have overstated theft problem

Retail Wire

Walgreens CFO James Kehoe said that shrink at the chain fell from 3.5 percent to around the “mid twos” at present. Mr. Kehoe also said that Walgreens is reconsidering hiring private security guards after they proved “largely ineffective” in reducing theft in stores.

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In the News: Grants of $1,000 to $5,000 Availlable to Help Small Businesses

Small Biz Trends

There are a number of different issues small businesses deal with on a daily basis. From finances to hiring, structural improvement, and much more. Community grants look to help with all those issues, but sometimes they focus more on the latter. This includes supporting businesses in their communities with storefront improvements, employee training, growth, development and more.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Sanity Entertainment to close all physical stores, trade only online

Inside Retail

Entertainment and music retailer Sanity is set to close all 50 of its physical stores by April 30, taking its business entirely online. Founded in 1980 by Australian businessman and former chairman of BB Retail Capital, Brett Blundy, the company sold vinyl records, DVDs, cassette tapes, hardware and other accessories pertaining to music. It was purchased by Ray Itaoui in 2013 despite the “challenging” entertainment landscape.

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Update: Bed Bath & Beyond Shares Fall 24% after Company Warns of Potential Bankruptcy

Retail TouchPoints

Bed Bath & Beyond shares dropped more than 24% on Jan. 5, bringing the struggling retailer’s share price down 86% year-over-year, after the company reported that it was having trouble getting enough merchandise to fill its shelves while also bringing in fewer customers. Additionally, Bed Bath & Beyond noted that it wasn’t able to refinance a portion of its debt and warned in an SEC filing that it is exploring all possibilities to “mitigate any potential liquidity shortfall,” including ba

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Stitch Fix cutting jobs, founder returns as interim CEO

Retail Wire

Stitch Fix informed salaried workers that it plans to cut 20 percent of them from its payrolls. It also announced that Elizabeth Spaulding is leaving as company CEO and will be replaced on an interim basis by founder Katrina Lake.

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5 Sales Follow-Up Email Examples

Small Biz Trends

If you’re like most sales professionals, you spend a lot of time crafting your initial email pitch. But what happens after that? Unfortunately, many sales reps simply stop communicating with their prospects, assuming that they’ve lost interest. However, this is often not the case! In fact, follow-up emails can be an extremely effective way to re-engage inactive leads and close more deals.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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DC Shoes co-founder dies in snowmobile accident

Inside Retail

The co-founder of American footwear company DC Shoes, Ken Block, has died in a snowmobile accident in the US, at the age of 55. Block was a marketing executive who co-founded the skateboard fashion brand DC Shoes with his business partner, Damon Way in 1994. Together they launched several artist collaborations and limited edition releases in DC’s product line popularising its identity among athletes and creators in the nineties.

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Shopify Woos Bigger Retailers with New Modular Offering; Mattel One of First to Trial

Retail TouchPoints

Shopify has unveiled a new modular ecommerce offering targeted at enterprise retailers in a shift away from its previous focus on primarily serving smaller retailers. . Over the last two decades Shopify has built, optimized and scaled ecommerce infrastructure that now powers more than 10% of U.S. ecommerce. With the new Commerce Components by Shopify , enterprise retailers can now pick and choose from these various pieces of infrastructure — such as Shopify’s checkout functionality — and integra

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Walgreens takes hit as COVID-19 vaccinations and test kit sales fall

Retail Wire

Walgreens sales fell 1.5 percent in the most recent quarter as the drugstore giant saw demand for COVID-19 test kits and vaccines decline. The retailer’s U.S. sales got a boost from an increase in the sales of cough, cold and flu remedies.

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An Ultimate Guide to Optimizing Your eCommerce Business

Intelligence Node

Introduction Making it to the big leagues in retail isn’t as simple as it used to be. eCommerce is set to dominate the retail environment, bringing with it a whirlwind. The post An Ultimate Guide to Optimizing Your eCommerce Business appeared first on Blog.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Eco-retailer Ecolateral collapses into administration

Inside Retail

Australian sustainable eco-friendly retailer Ecolateral has collapsed into voluntary administration after a “challenging 12-month period”. Jamie Stott, CEO of Ecolateral, said in a LinkedIn post that the current economic climate and future outlook have led to this “heartbreaking decision” to call in administrators. “I regret to announce following the closure of our Blackwood store two weeks ago that as of December 19, the other three stores have now closed permanently.

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2023: Ring in Retail Profits by Stopping Automated Threats

Retail TouchPoints

With shrinking margins, economic uncertainty, and growing cyber risks from automated threats, retailers face continued challenges in 2023. Becoming proficient at navigating these obstacles is key to protecting retail profits. This article reveals effective strategies to safeguard brands’ customers, reputation and revenue moving forward. Inflation and the Incredible Shrinking Margin. 2022 saw the fastest pace for inflation in decades.

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Bed Bath & Beyond isn’t sure it can keep the lights on

Retail Wire

Bed Bath & Beyond said there is “substantial doubt about the company’s ability to continue” as the retailer has seen further declines in customer traffic and sales. CEO Sue Grove said Bed Bath & Beyond is committed to its transformation plan and expects to make continued progress in the coming quarters.

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20 Low Cost Businesses to Start for Less Than $100 in 2023

Small Biz Trends

You don’t need a ton of cash to start a business in 2023. In fact, there are many small business ideas you can get off the ground for under $100. Here are some options for those looking to start a low-cost business this year. Can You Start Your Own Business for Less Than $100? Yes, it is possible to start a business for less than $100, as long as you don’t need a physical location, lots of equipment, or expensive inventory.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Shopify expands service to target retail giants

Inside Retail

E-commerce platform Shopify says it is expanding its business to target large-format retailers, with toy giant Mattel among its first global customers for all of its brands, including Barbie, Hot Wheels, and Fisher-Price. Shopify calls its expanded service a composable stack for enterprise retailers called Commerce Components by Shopify (CCS). The service offers enterprises no rate limits thus allowing brands to integrate their existing systems with Shopify’s modular components.

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Ecommerce with Flair: Digital Tools for a More Inspiring Online Experience

Retail TouchPoints

The advantages of buying online are clear. For customers, product selection has gone up while prices have gone down , and convenience has become king. But not everything is better online. Ecommerce can sometimes lose the experience of in-person shopping and, with it a retailer’s ability to show off its products in ways that can set a store apart from its competition.

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Amazon secures $8 billion term loan

Retail Wire

Amazon.com said it has reached a deal with lenders on an unsecured loan of $8 billion. The term loan will mature in 364 days with an option to extend it for another 364 days. “Given the uncertain macroeconomic environment, over the last few months we have used different financing options to support capital expenditures, debt repayments, acquisitions and working capital needs,” said an Amazon spokesperson.

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Getting Ready for Payroll and Other Tax Reporting

Small Biz Trends

The topic of taxes for most small business owners is their least favorite. It involves time and cost, both of which owners have in limited supply. Nonetheless, tax matters can’t be ignored. January 31, 2023, is an important date for businesses when it comes to reporting certain information to workers and to the government. The failure to do so can result in serious penalties.

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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.