October, 2022

What’s the future of omnichannel retail?

Inside Retail

The year is 2030. It’s been a decade since the pandemic, and the world has moved on. Society has adapted and we’ve empowered ourselves economically, professionally and with technology. Things are looking bright (and maybe there’s not a mask in sight).

As Cannabis Goes Mainstream, Opportunity Grows for Traditional Retailers

Retail TouchPoints

Cannabis is in growth mode: the industry posted sales between $24.5 and $27 billion in 2021 and reached an estimated 11,800 retailers in 2022, according to data from the MJBiz Factbook.


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Trending Sources

The Best Social Media Channels for Customer Service

Shep Hyken

Social customer care may not be the most popular channel to deal with customer issues for most businesses, but that doesn’t mean it’s not important. More and more customers are turning to social media to get help. More on why in just a moment.

ATS 109

Hollister app lets teens shop, parents pay

Retail Dive

The Abercrombie & Fitch Co. brand released the Share2Pay function based on company data about customer pain points

Industry Shake-Up: 2023 Commerce Trends To Rock Your World

Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree

Join this exclusive conversation with our expert panelists and learn how you can thrive as an e-commerce retailer - even when faced with adverse market challenges. Don't miss out; register today!

5 Cash Flow Tips For Independent Retailers In October

The Retail Doctor

The holiday season is about to begin, and every retailer is glad for it because cash flow will seem to get better. Let's temper that a bit because Christmas 2022 is on a Saturday, which removes one of those important sales-generating days.


Season’s Feastings Selfridges Reveal 2022 Christmas Windows

Retail Focus

Season’s Feastings invites customers to celebrate the power of food to bring us together this festive season.

More Trending

National Veterans Small Business Week is Almost Here

Small Biz Trends

The U.S. Small Business Administration (SBA) has announced some planned events to celebrate the upcoming National Veterans Small Business Week (NVSBW) from October 31 to November 4. National Veterans Small Business Week is Almost Here.

Delivering on Delivery: Holiday Season Tips and Tricks from a Roadie Exec

Retail TouchPoints

The term “supply chain” has officially entered the mainstream vernacular thanks to the disruption of the last couple of years.

4 in-store technology trends that are shaping 2022

Retail Dive

A return to brick-and-mortar locations is pushing retailers to be innovative as they juggle customer experience with labor efficiency

7 Tips to Aid Your Business Growth & Increase Revenue


Most companies prioritize increasing sales and revenue wherever they can. It only makes sense, as revenue is a key factor in the success and growth of your business. But this is easier said than done. If it was simple, then every company’s profits would be through the roof.

How to Address the Needs of the Next Generation of e-Commerce Customers

Speaker: Jenn VandeZande, Head of Digital Engagement Strategy at SAP Customer Experience | Beth Scott, VP, Business Operations - Supply Chain | Nikki Grigsby, PHR, Chief Operations Officer at Syndigo | Levana Wang, Content Creator, Gen Z Expert

Join Jenn VandeZande, Beth Scott, Nikki Grigsby and Levana Wang for this insightful and topical conversation on the modernization of e-commerce tech.

More than 250,000 people came to visit Battersea Power Station during opening weekend

Retail Focus

Battersea Power Station welcomed over a quarter of a million visitors during its opening weekend between Friday 14 th – Sunday 16 th October , as huge crowds came to see inside the iconic landmark for the very first time and explore the neighbourhood’s new pedestrianised high street, Electric Boulevard. .

Queen Victoria Market to ban sale of inauthentic Indigenous products

Inside Retail

Melbourne’s Queen Victoria Market has cracked down on the sale of inauthentic Aboriginal and Torres Strait Islander souvenir products, ahead of new laws which come into force next year.

How to Manage Online Reputation Crises

Small Biz Trends

Online reputation crisis happens when any kind of negative information related to your company starts spreading. A single negative review is not a reputation crisis.

GameStop Accelerates Transformation into Tech Business with NFT Marketplace Launch

Retail TouchPoints

GameStop ’s highly anticipated NFT marketplace is now live, offering GameStop players and Powerup Pro loyalty customers in the U.S. access to Web3 games and millions of NFT gaming assets.

Retail Marketing in a Recession UK: 10 tips from experts

With a recession predicted, retail is often the hardest hit. Marketing is crucial to remain prosperous once economic difficulties have subsided, but investing in the right places is critical. Here are 10 expert tips for retail marketing in a recession.

How Halloween became a $10B business for retailers

Retail Dive

Outdoor decorations and displays have become more extravagant than ever. But that wasn’t always the case

Why You Should Monitor Competitor Prices


For a growing business, manually monitoring competitors’ prices across multiple products and channels is not only difficult, it’s nearly impossible. But there’s no question that knowing your competitors’ prices is absolutely vital to the success of your business.

Revisited: Microsoft Experience Centre, Regents Street, London

Retail Focus

As part of our Revisited series, Retail Focus took a journey to the Microsoft Flagship in London. Located in a prime location on the junction of Regent Street and Oxford Street, the store originally opened to the public on July 11th 2019.

Lekker Bikes makes its Brisbane debut

Inside Retail

Dutch urban e-bike brand Lekker has opened its first flagship at the Albion Fine Trades precinct in Brisbane CBD. Found by Meindert Wolfraad in 2009, the company sells a range of premium electric bikes to urban commuters.

ATS 241

5 Essential Virtual Selling Practices Every Company Must Have by 2023

Speaker: Erika Bzdel - Vice President of Sales and Craig Simons - Director of Marketing

Join us on Sept. 13 at 9:30 am PT as Erika Bzdel, VP of Sales, and Craig Simons, Director of Marketing, discuss the virtual selling practices that every company should adopt, and how to succeed at selling in a hybrid world.

Small Business Grants Aim to Boost Employment, Wages

Small Biz Trends

Many small businesses are struggling to find and retain employees. But certain grant programs aim to help employers fill these gaps. Some try to fill important community needs like child care. Others provide direct funds to be used for wages.

Walmart Acquires Robotics Company to Boost Next-Gen Fulfillment Capabilities

Retail TouchPoints

Walmart has entered an agreement to acquire Alert Innovation , a robotics automation company that develops material-handling technology for automating order fulfillment in retail supply chains.

Amazon warns that profits could vanish in Q4

Retail Dive

The e-commerce giant may be shifting to a more cautious approach in order to maintain profitable growth


Late payments for small businesses hit a two-year high, Xero and Accenture report

Retail Times

With the UK economy likely to fall into a recession, payments to small businesses were made on average 8.2 days late in September. This is the highest late payment time since August 2020 according to the latest data from Xero, the global small business platform. Data Time Research Xero

Sustainability at Retail

As part of a global Sustainability at Retail initiative, Shop! worked collaboratively with its global affiliates to address critical environmental issues, outlined in this white paper.

Carnaby will be home to the first ever retail destination plastic recycling concept shop, Are You Mad

Retail Focus

Shaftesbury announces Are You Mad – the first visible recycling unit on Carnaby Street. The space exists as both a plastic sorting facility and a retail store.

SMS marketing tips from Australia’s fastest-growing brands

Inside Retail

SMS marketing is a staple in today’s direct-to-consumer toolkit, opening new opportunities for customer engagement, retention, and revenue growth.

Don’t Miss This Virtual Social Media Strategies Summit

Small Biz Trends

Managing the social media presence of public agencies and governments is more important than ever. Social media channels can communicate everything from emergencies to funding, and programs.

Amazon Shares Fall Due to Weak Holiday Outlook, Overall Tech Stock Malaise

Retail TouchPoints

Economic uncertainty is proving to be a hindrance to even the largest retailers. Amazon has posted projected growth ranging from 2% to 8% for Q4 2022, and the disappointing numbers caused its share price to drop more than 10% as of the morning of Oct.

Shein jumps into resale

Retail Dive

The fast-fashion site has launched a way for its U.S. customers to buy and sell secondhand items via its mobile app

A Guide to Pricing Your Products


One of the most important decisions you will make as a business is how to price your products. No matter what part of the retail industry you’re in, how you price your products will have a direct effect on the success of your business.

Carnaby announces Christmas installation in collaboration with Choose Love

Retail Focus

Carnaby is world famous for its iconic Christmas installations and this year Carnaby welcomes the world with an immersive display which will be illuminated from Thursday 3rd November. Since 1997 Carnaby has brought joy to Christmas shoppers with inventive and magical lights.

High tech meets high fashion: Balmain launches NFT-based loyalty program

Inside Retail

French luxury fashion house Balmain has launched a non-fungible token (NFT) based membership program, The Balmain Thread, in partnership with MintNFT.

What is the Cost of a Data Breach?

Small Biz Trends

It is critical for small business owners to protect confidential data proactively because the average cost of a data breach is huge. And in a worst-case scenario, data breach incidents can force businesses to be defunct as well.

Exclusive Q&A: Venmo GM on the Company’s ‘Natural Extensions’ into Business Payments

Retail TouchPoints

For shoppers, paying for the items they want is a necessary evil at best and a complicated chore at worst (especially online). That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey.