Inside Retail
OCTOBER 18, 2022
The year is 2030. It’s been a decade since the pandemic, and the world has moved on. Society has adapted and we’ve empowered ourselves economically, professionally and with technology. Things are looking bright (and maybe there’s not a mask in sight). We’ve innovated, tested, learnt, and reflected – and ultimately concluded that the future is human.
Retail TouchPoints
OCTOBER 1, 2022
Cannabis is in growth mode: the industry posted sales between $24.5 and $27 billion in 2021 and reached an estimated 11,800 retailers in 2022, according to data from the MJBiz Factbook. A Gallup poll found that 68% of Americans believe marijuana should be legal and 16% of adults aged 26 and over used cannabis in the past year, making the trajectory clear —traditional retailers, take note.
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Hyken
OCTOBER 12, 2022
Social customer care may not be the most popular channel to deal with customer issues for most businesses, but that doesn’t mean it’s not important. More and more customers are turning to social media to get help. More on why in just a moment. For now, let’s address why companies aren’t using social channels. . When a company tells me they don’t want to participate in social media customer care, I ask why.
Retail Dive
OCTOBER 11, 2022
The Abercrombie & Fitch Co. brand released the Share2Pay function based on company data about customer pain points.
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In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.
Retail Focus
OCTOBER 27, 2022
Season’s Feastings invites customers to celebrate the power of food to bring us together this festive season. Launching across Selfridges’ four stores and on selfridges.com , Selfridges will offer customers serving suggestions for setting up, dressing up, gift giving and merrymaking, as we look forward to coming together with friends and family to enjoy cherished Christmas rituals.
Dezeen
OCTOBER 11, 2022
Used books are displayed in supermarket-style crates at the Deja Vu Recycle Store in Shanghai , which local studio Offhand Practice has designed to counter the "shabby" image associated with second-hand shops. The store, which also carries pre-owned fashion, is located on the first and second floor of a three-storey building on Shanghai's buzzy Anfu Road.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
OCTOBER 6, 2022
Walmart has entered an agreement to acquire Alert Innovation , a robotics automation company that develops material-handling technology for automating order fulfillment in retail supply chains. Walmart has been working with Alert to customize technology for its market fulfillment centers (MFCs) since 2016. Now, the retailer plans to increase its investment in the technology in order to leverage its 4,700 stores, which put the retailer within 10 miles of 90 % of the U.S. population, for storage a
Small Biz Trends
OCTOBER 17, 2022
It is critical for small business owners to protect confidential data proactively because the average cost of a data breach is huge. And in a worst-case scenario, data breach incidents can force businesses to be defunct as well. In this post, you will learn – what is the cost of a data breach and what you do to cut down the cost. Let’s explore: Where do the Data Breach Reports Come From?
Retail Pro
OCTOBER 19, 2022
These 9 practices will provide a tech strategy for driving sustainable sales growth by helping you navigate challenges like bottlenecks & deceptive inventory Continue reading → The post 9 Best practices for building your tech strategy with Retail Pro Prism first appeared on Retail Pro Blog.
Retail Dive
OCTOBER 12, 2022
A return to brick-and-mortar locations is pushing retailers to be innovative as they juggle customer experience with labor efficiency.
Speaker: Shaunna Bruton and Kailey Holmes
Unlock the potential of customer data to create personalized retail experiences that resonate with your audience. This webinar will explore the critical role of customer data in modern retail, providing you with strategies to collect, analyze, and apply data to enhance personalization. Learn from leading retailers, like Harry Rosen, and experts on how to turn data into actionable insights that drive customer satisfaction and loyalty.
Mulesoft
OCTOBER 17, 2022
The pandemic changed the business world as we know it – IT was no exception. With the Great Reshuffle, people left their jobs in droves as their personal and professional priorities shifted. This has impacted the employee landscape and how businesses operate today. We’re seeing that this Great Reshuffle is now shuffling the priorities of […]. The post Top 5 IT Trends Shaping the Future of Work first appeared on MuleSoft Blog.
Inside Retail
OCTOBER 7, 2022
Melbourne’s Queen Victoria Market has cracked down on the sale of inauthentic Aboriginal and Torres Strait Islander souvenir products, ahead of new laws which come into force next year. In August, the Productivity Commission found two in every three Aboriginal and Torres Strait Islander-style souvenirs sold in Australia are inauthentic, with no connection to Aboriginal and Torres Strait Islander people.
Retail TouchPoints
OCTOBER 31, 2022
GameStop ’s highly anticipated NFT marketplace is now live, offering GameStop players and Powerup Pro loyalty customers in the U.S. access to Web3 games and millions of NFT gaming assets. After rocketing to meme stock status during the pandemic, GameStop’s wild ride has continued in 2022 as the company’s new leadership team sets out to transform the video game retailer into a “technology business and help create enduring value for stockholders.
Small Biz Trends
OCTOBER 28, 2022
The U.S. Small Business Administration (SBA) has announced some planned events to celebrate the upcoming National Veterans Small Business Week (NVSBW) from October 31 to November 4. National Veterans Small Business Week is Almost Here. The plans include a series of virtual and in-person events highlighting the entrepreneurial spirit and resilience of veteran small business owners in the United States.
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Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.
Hunton Andrews Kurth
OCTOBER 5, 2022
Over the last two years, courtesy of a once-a-century pandemic, government-mandated business closures, nationwide stay-at-home orders, and—unprecedented—disruptions to the global supply chain have illuminated, previously unknown, vulnerabilities across a whole host of industries. Would anyone have seriously questioned the viability of office space two years ago?
A1 Retail
OCTOBER 21, 2022
Gilly Hicks and Clarks have taken units in part of the former Topshop space . The news comes as iFix and Pizza Hut Express join the line-up while Hollister has agreed to a new lease at Manchester Arndale, relocating to the former Disney Store unit. Swarovski has also renewed its lease at Manchester Arndale . Manchester Arndale is delighted to announce that Gilly Hicks and Clarks will be moving into part of the former Topshop space, taking two newly created units.
Mulesoft
OCTOBER 3, 2022
As the CMO of MuleSoft, I know that the greatest strength of our customers is their people. Right now, one of the most important things we’re doing is helping our customers automate mundane and repetitive tasks – tasks that make us feel more like robots and less like people. That’s the funny thing about automation. […]. The post The Funny Thing About Automation first appeared on MuleSoft Blog.
Inside Retail
OCTOBER 5, 2022
Dutch urban e-bike brand Lekker has opened its first flagship at the Albion Fine Trades precinct in Brisbane CBD. Found by Meindert Wolfraad in 2009, the company sells a range of premium electric bikes to urban commuters. The new store is stocked with Lekker’s full portfolio of bikes which comprises two core ranges: the Amsterdam e-bike range which is a sporty yet lightweight electric bike and the Jordaan range which is a modern take on classic Dutch bikes.
Speaker: David Nisbet, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail TouchPoints
OCTOBER 21, 2022
For shoppers, paying for the items they want is a necessary evil at best and a complicated chore at worst (especially online). That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. McKinsey calls this embedded finance — when a financial product or solution is placed in a non-financial setting, for example on a social media platform or in a store (private label credit cards are one old-school example).
Small Biz Trends
OCTOBER 15, 2022
With so many social media platforms and features to choose from, each business’s strategy is likely to look a bit different. In fact, many brands will change their own efforts over time. If your social media strategy is ready for an update, read these tips from members of the online small business community. Enhance Your Social Media Results in 2022 with These Best Practices.
Star Miconics
OCTOBER 3, 2022
SaaS, HaaS, and On-Premises: Different Go-to-Market Models for Software Developers and ISVs. Independent software vendors (ISVs) and developers devote time, attention, and resources to developing applications that address their markets’ challenges and pain points. An ISV’s success depends on achieving those objectives. However, it’s equally important to determine the best way to deliver software to consumers and take it to market.
A1 Retail
OCTOBER 21, 2022
Almost half of UK Gen Z (48%) and Millennials (42%) plan to dress up this year. TV series and movies are the main source of costume inspiration (45%). More men (73%) than women (62%) plan to purchase Halloween makeup. Three quarters of Brits will cap Halloween spend at £100. From orange home decor, to OTT celebrity costumes, fright nights and pumpkin patches on Instagram, Halloween is almost upon us.
Speaker: Jay Black, Senior Account Executive
Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an
Retail Dive
OCTOBER 17, 2022
Consumers are spending and shopping early, but inflation is still squeezing their budgets. Retailers have their work cut out for them this season.
Inside Retail
OCTOBER 10, 2022
French luxury fashion house Balmain has launched a non-fungible token (NFT) based membership program, The Balmain Thread, in partnership with MintNFT. Launched during Paris Fashion Week, it’s a reimagined loyalty and rewards program powered by Web3 technology and designed to be a seamless experience across physical and digital environments. . The program realises Balmain’s creative director Olivier Rousteing’s vision of creating one unbroken story that will continue into the future.
Retail TouchPoints
OCTOBER 3, 2022
TikTok will reportedly enter a partnership with TalkShopLive to launch its live shopping platform in North America, two people familiar with the matter told the Financial Times. The companies are still finalizing the arrangements and no contracts have been signed so far. TikTok’s live shopping platform is already operational in Asian markets including Thailand, Malaysia and Vietnam as well as the U.K.
Small Biz Trends
OCTOBER 29, 2022
Many small businesses are struggling to find and retain employees. But certain grant programs aim to help employers fill these gaps. Some try to fill important community needs like child care. Others provide direct funds to be used for wages. Read about these and other small business grant opportunities from the previous week below. Johnson County Community Block Grant.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Mulesoft
OCTOBER 20, 2022
Dreamforce 2022 was special in so many ways for the MuleSoft Community. With over 20 sessions led by MuleSoft Mentors and Ambassadors, there was so much to celebrate. The most memorable moment was the MuleSoft Keynote when our very own Nisha Sharma, MuleSoft Ambassador and founder of the Women Who Mule Meetup group, received the […]. The post Congrats to Our Dreamforce 2022 Golden Hoodie Winner!
A1 Retail
OCTOBER 3, 2022
Flexible ’pop-up’ retail pioneer Sook has signed a new flagship retail space at 32 Shoreditch High Street. Sook worked with Kenningham Retail to complete the acquisition of the property, owned by the Estate Office Shoreditch, and set to open on Saturday 8th October. 32 Shoreditch High Street will serve as Sook’s first East London location. The flagship space will be the company’s 11th site in the UK – and sixth opening this year – and is part of Sook’s ambitious expansion plan to mee
Retail Dive
OCTOBER 10, 2022
Masks, distancing, curbside, October sales, out-of-stocks, inflation — the holidays have been evolving rapidly since the pandemic started. What changes are here to stay?
Inside Retail
OCTOBER 13, 2022
SMS marketing is a staple in today’s direct-to-consumer toolkit, opening new opportunities for customer engagement, retention, and revenue growth. The channel’s reach and popularity have extended to all corners of the world, including in Australia, where more brands and consumers are going mobile to not only communicate but shop. More than 74 per cent of Australian shoppers are already signed up to receive SMS marketing messages from brands, while more than half (51 per cent) say they would sign
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