January, 2023

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Smart shopping carts, low-code and robots: Welcome to retail tech in 2023

Inside Retail

Ten years ago, who would have thought that we could one day buy anything we want online and have it delivered to our door in a matter of hours? Or that we could use our smartphones to scan items in-store and instantly compare prices across different brands? The retail industry is constantly evolving, and as we head into 2023, there are plenty of exciting technology trends to look out for.

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Retail Design Industry Invited to Explore the Latest Trends in Surface Design

Retail Focus

The Surface Design Show, set to take place at London’s Business Design Centre from 7-9 February 2023, has announced that the theme of its upcoming edition will be “Shaping Communities.” The theme aims to improve the built environment for all through collaboration and meaningful design solutions. The theme explores an open dialogue among industries and brands with the common goal of building stronger relationships between people and places.

Location 265
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5 ways Target is pushing customer-driven innovations in omnichannel, grocery

Retail Dive

Ease, joy and affordability are key pillars of the company's efforts to build on its “Targét” reputation, executives said at NRF’s Big Show.

ATS 133
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Deloitte: Retailers Should Prepare for ‘Holiday Hangover’ in 2023

Retail TouchPoints

While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S. consumers reported that they experienced a worsening economic situation over the past year, and members of this group said it would take time for their concerns to subside even as economic stressors abate, according to Deloitte’s Global State of the Consumer Tracker.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Louis Vuitton overhauls stores with Yayoi Kusama polka-dots and life-like animatronics

Dezeen

Luxury brand Louis Vuitton has transformed its stores across the world for the launch of its anticipated capsule collection with Japanese contemporary artist Yayoi Kusama. The launch of the collaboration has seen a number of key stores across the world redecorated with Kusama 's signature polka-dots, life-like animatronics of Kusama painting in the windows of the stores and an inflatable replica of Kusama peering over the roof of Louis Vuitton 's Champs-Élysées store.

Outdoor 145
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5 Sales Email Templates

Small Biz Trends

When it comes to selling, email is still a powerful tool. But crafting the perfect email can be difficult, time-consuming, and frustrating. That’s where our five sales email templates come in handy! These free sales email templates will help you close more deals in less time. Let’s dive in! What Is a Sales Email Template? A sales email template is a pre-crafted set of messages used in cold email outreach campaigns.

ATS 139

More Trending

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Sephora set to open in Westfield London

Retail Focus

Sephora is kicking off the year with the announcement of a new experiential store in London. The beauty lover’s ultimate destination is arriving in March 2023 in Westfield London, one of the Europe’s largest shopping and leisure destination. The 6000+ sq. ft store is set to showcase an exceptional assortment of products and personal services in a dazzling space that will feature inspiring innovations drawn from the Global retailer’s unique network.

Shopping 300
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Uniqlo is banking on RFID tech to help drive international growth

Retail Dive

The retailer is counting on digital innovation to help drive store growth in North America and Europe, according to Fast Retailing CIO Takahiro Tambara.

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The Cybersecurity Impact of PCI DSS 4.0

Retail TouchPoints

Today, it seems cash is a thing of the past, with most shoppers leaning on credit cards or even mobile payment to complete transactions for both physical and online shopping. With the increase in these forms of payments, retailers are responsible for protecting their customers’ critical data from threat actors lurking around every corner, ready to siphon sensitive personal information.

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Fruittella enters the jelly market with Curiosities

Talking Retail

Fruittella is expanding into the jellies market with its newest innovation – Fruittella Curiosities. Available now, Curiosities have a recommended retail price of £1.50 per 110g bag. The HFSS-compliant sweets are made with 30% less sugar, real fruit juice and natural colourings and flavours. Curiosities come in two contrasting themed packs: By the Sea, which carries.

Marketing 122
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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SBA Suspends 2 Companies, Launches Investigation Into PPP Loan Lenders

Small Biz Trends

Two non-lenders Blueacorn and Womply, have been suspended by the U.S. Small Business Administration (SBA) immediately from working with the agency in any capacity. These are companies that worked with PPP lenders according to the announcement from the SBA. The SBA recently issued a statement regarding the findings from the House Select Subcommittee on the Coronavirus Crisis report on Paycheck Protection Program (PPP) fraud.

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World-first ARA program teaches retailers how to transition to net-zero

Inside Retail

To help retailers in their transition to net-zero emissions, the Australian Retailers Association (ARA) has developed what it hails as a world-first training program featuring leading sustainability experts. The ARA Net-Zero Accelerator is a two-day intensive workshop with guest expert speakers guiding retailers to build an initial strategic roadmap to take climate action.

Consumer 296
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Space NK Unveils Largest Store in Portfolio with Upgraded Westfield London Location

Retail Focus

Space NK has revealed a newly expanded store, which is the largest in the company’s portfolio, and four times the size of its original location at Westfield London in White City. Covering 2,500 square feet of trading space, the new store will serve as a beauty shopping destination, tailored to customers’ needs and staffed by a team of Space NK experts.

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Swiss brand On is profitable and growing. It also has a deep wholesale presence.

Retail Dive

Co-CEOs Marc Maurer and Martin Hoffmann talk through the brand’s approach to scale, new store openings and why wholesale works.

Wholesale 142
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Five Below Plans to Convert 400 Stores to Higher-Price Format

Retail TouchPoints

Five Below , the value retailer targeting the tween and teen markets, plans to open more than 200 stores during its fiscal year 2023, which ends in January 2024, and convert more than 400 stores to its higher-priced Five Beyond format. The ambitious store opening plans are in line with the retailer’s March 2022 announcement that it intends to open approximately 1,000 stores by its fiscal year 2025.

Planning 344
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Biophilic design informs "otherworldly" moss-covered installation at luxury bag store

Dezeen

Creative studio Spacemen looked to biophilic design principles to construct a tree-like installation covered in moss, which forms the centrepiece of a flagship outlet for luxury leather brand Braun Büffel in Malaysia. Described by Shanghai-based Spacemen as a store that straddles an art gallery and a laboratory, the studio wanted to create an interior that would attract a younger audience and serve as "an abstract oasis" in Putrajaya's IOI Mall.

ATS 123
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In the News: Grants of $1,000 to $5,000 Availlable to Help Small Businesses

Small Biz Trends

There are a number of different issues small businesses deal with on a daily basis. From finances to hiring, structural improvement, and much more. Community grants look to help with all those issues, but sometimes they focus more on the latter. This includes supporting businesses in their communities with storefront improvements, employee training, growth, development and more.

Finance 136
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Game on: How H&M is bringing fast fashion to the metaverse

Inside Retail

Fast fashion brand H&M recently launched Loooptopia, a Roblox game focused on creating, trading and recycling digital fashion items. It’s the latest apparel company to set up a virtual environment on the platform where players can style their avatar and run or scoot around Loooptopia districts collecting tokens. . Loooptopia players can collect elements such as blank clothing items, colours and patterns to create new looks.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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AV Industry to Gather at ISE2023 with Over 900 Exhibitors, Featuring the Latest Innovations and Solutions

Retail Focus

ISE is the largest trade show for professional AV and electronic systems integration in the world. This means that retail designers will have access to the latest technology and innovations in the industry, allowing them to stay ahead of the curve and incorporate cutting-edge solutions into their designs. Additionally, ISE provides a unique opportunity for retail designers to network and collaborate with other professionals in the field.

ATS 279
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Climate-consciousness is driving consumer choice in the cost-of-living crisis, report shows

Retail Times

A new 'Conscious Commerce' report debunks the ‘sustainability premium’, revealing consumers and businesses remain committed to sustainable practices, such as carbon-neutral shipping, and being climate-conscious – despite the cost-of-living crisis and tightening budgets. These stats are crucial at a time when January temperatures in Europe reach an all-time high, and the UN warns global temperatures may exceed pre-industrial levels within five years.

Consumer 119
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The Future of Retail is Smaller, Crowdsourced and Robot-Powered

Retail TouchPoints

Predicting where the next phase of consumer buying behavior is headed has proven notoriously tricky. Ecommerce had been growing at a consistent rate, but its year-over-year growth shot up two to five times faster during the pandemic. And just when we thought ecommerce was the future, brick-and-mortar stores made a comeback in the last year. The ever-shifting landscape of retail makes any type of prediction questionable, but there are a few hidden trends that are shaping the future of how we buy.

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Grocers weigh the pros and cons of scan-and-go

Retail Dive

Despite Wegmans’ decision to abandon the technology last year, other retailers continue to offer the convenience-focused service — and more are showing interest in it, industry officials said.

Grocer 113
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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

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5 Sales Follow-Up Email Examples

Small Biz Trends

If you’re like most sales professionals, you spend a lot of time crafting your initial email pitch. But what happens after that? Unfortunately, many sales reps simply stop communicating with their prospects, assuming that they’ve lost interest. However, this is often not the case! In fact, follow-up emails can be an extremely effective way to re-engage inactive leads and close more deals.

Planning 135
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Flight Centre to acquire UK-based luxury travel brand

Inside Retail

Travel company Flight Centre has entered into a binding agreement to acquire UK-based premium leisure travel business Luxury Travel Holdings Limited (Scott Dunn) for A$211 million. Scott Dunn offers tailor-made luxury holiday packages to high-value customers. It is established in the UK and the US and has a small presence in Asia. Flight Centre MD Graham Turner said the company is “well positioned” to help Scott Dunn “unlock a new era of growth”.

Marketing 264
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Lark London Selects Woking’s Victoria Place for First Location Outside London

Retail Focus

Woking’s Victoria Place is set to welcome Lark London, an independent lifestyle boutique, in a move that marks the brand’s first store outside the capital. The multi award-winning retailer will open at 7 Commercial Way in a 1,558 sq ft space, showcasing its eclectic selection of lifestyle and homeware products from over 300 brands. Lark London, one of the first ‘Lifestyle Boutiques’ in London and run by Dominic and Priya Aurora-Crowe, takes a family-oriented and personal approach, rejecting th

Location 265
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Upgrade Your Customer Service to a First-Class Experience

Hyken

Many years ago, a friend shared some advice with me: It doesn’t cost much more to enjoy a first-class experience. He was referring to spending just a little more in certain situations to get much more out of the experience. It could be a nicer hotel, a better seat in a theater, a better cut of meat at the grocery store, and more. He found that it often doesn’t cost much more to upgrade.

Returns 115
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Disruption Reimagined: How to Conquer, Not Crumble, During Supply Chain Instability

Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert

Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.

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Amazon Takes Flight in India with Debut of Dedicated Air Cargo Network

Retail TouchPoints

Amazon has brought its dedicated air cargo network, Amazon Air, to India — the third market for the service after the U.S. and Europe. The launch is a first for an ecommerce company in India and a signal of the rapid growth in that region, which is the fastest-growing ecommerce market in the world, according to eMarketer. “We’re thrilled to launch Amazon Air in India to ensure we can provide our growing customer base with great selection, low prices and faster deliveries,” said Sarah Rhoads, VP

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Instagram to remove shopping tab

Retail Dive

Despite getting rid of a dedicated commerce destination, the social media company said it is still investing in shopping experiences.

Shopping 135
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Getting Ready for Payroll and Other Tax Reporting

Small Biz Trends

The topic of taxes for most small business owners is their least favorite. It involves time and cost, both of which owners have in limited supply. Nonetheless, tax matters can’t be ignored. January 31, 2023, is an important date for businesses when it comes to reporting certain information to workers and to the government. The failure to do so can result in serious penalties.

Returns 124
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Prince Harry’s memoir breaks UK sales record on first day of release

Inside Retail

Prince Harry’s “Spare” became the UK’s fastest selling non-fiction book ever, its publisher said on Tuesday, after days of TV interviews, leaks, and a mistaken early release of the memoir containing intimate revelations about the British royal family. Harry’s book has garnered attention around the world with its disclosures about his personal struggles and its accusations about other royals, including his father King Charles, stepmother Camilla and elder brother Pri

Planning 264
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.