Retail TouchPoints
JANUARY 9, 2025
The ecommerce industry is undoubtedly booming in the United States despite predictions that economic uncertainty would hinder consumer spending. In fact, a recent report estimated there were more than $300 billion in retail ecomm sales in Q3 2024 alone. With that success comes a highly competitive market filled with brands fighting to claim – and retain – market share.
Inside Retail
JANUARY 9, 2025
Once, borrowing money to make a purchase was a relatively tedious process, not a spur-of-the-moment thing. True, some stores offered lay-by plans that would let you pay for goods in instalments. But if they didnt, and you didnt already have a credit card, youd have to go to a bank and apply for one. That would mean providing a range of supporting documents, negotiating an appropriate credit limit, and waiting for approval.
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Retail TouchPoints
JANUARY 9, 2025
Barnes & Noble will open approximately 60 stores this year, according to reporting in the Financial Times (FT). The retailer, owned by Elliott Investment Management along with the UK bookseller Waterstones , opened 57 stores in the U.S. and 12 in the UK last year. The retailer currently operates 650 stores. Waterstones Managing Director James Daunt, who also leads Barnes & Noble, told FT that last year represented a really significant expansion, and that the company plans to do that or m
Retail Wire
JANUARY 9, 2025
Delta Air Lines is partnering with Uber and Google, while also launching its Delta Concierge AI assistant.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Retail TouchPoints
JANUARY 9, 2025
Want to enjoy the best of the outdoors without, you know, actually going outside? Then the recently opened London flagship of The North Face is the place for you. The retailer, working with Mood Media , has created an experiential retail location equipped with a large-scale LED visual wall displaying curated content, carefully chosen music and even a custom fragrance, White Pepperwood, carrying the scent of the outdoors through the air.
Retail Wire
JANUARY 9, 2025
Video creation app Lemon8 is the little sister to TikTok.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
JANUARY 9, 2025
Over the past few weeks, the retail industry has been buzzing about the news of legacy retailer Nordstroms privatisation plans. In late December, the company announced that the Nordstrom family, including Erik, Pete, and Jamie Nordstrom, among others, and Mexican retail group El Puerto de Liverpool would acquire all the outstanding common shares for US$6.25 billion.
Retail TouchPoints
JANUARY 9, 2025
JCPenney and SPARC Group, which holds a portfolio of brands including Aropostale, Brooks Brothers, Eddie Bauer, Lucky Brand and Nautica , have formed a joint venture in an all-equity transaction to create Catalyst Brands. The new company launches with more than $9 billion in revenue, 1,800 store locations and 60,000 employees. Catalyst Brands also has sold the U.S. operations of Reebok and is exploring strategic options for Forever 21 soperations.
Inside Retail
JANUARY 9, 2025
Once, borrowing money to make a purchase was a relatively tedious process, not a spur-of-the-moment thing. True, some stores offered lay-by plans that would let you pay for goods in instalments. But if they didnt, and you didnt already have a credit card, youd have to go to a bank and apply for one. That would mean providing a range of supporting documents, negotiating an appropriate credit limit, and waiting for approval.
Retail TouchPoints
JANUARY 9, 2025
[Editors note: I sat down with the folks at PAN, our co-host for an exclusive event that will take place Monday, Jan. 13 from 6 to 8 p.m. at KYMA at Hudson Yards, to discuss a few of the key trends retail will be grappling with in 2025 for this blog post. Read on to take a look at the issues we plan to watch and cover onRetail TouchPoints. Adam Blair] Reflections on AI Use Cases PAN: Dont expect to walk by any vendor booths at NRF next week without having them tell you about their latest AI off
Speaker: Becky Parisotto and John Vurdelja
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
Inside Retail
JANUARY 9, 2025
As China’s luxury market continues to evolve amidst economic shifts and changing consumer behaviours, understanding the complex dynamics of this vital sector has become increasingly crucial for global luxury brands. MDRis China Luxury Consumer Forecast 2025 offers insights into Chinas luxury sector and a roadmap for brands seeking to navigate this complex market.
Retail TouchPoints
JANUARY 9, 2025
NRF 2025: Retails Big Show will return to New York Citys Javits Center January 12-14, with attendees from all over the globe converging on the Big Apple to visit the more than 1,000 exhibitors and attend the 175 sessions, starting with AI and continuing through the entire retail alphabet. Last years show drew approximately 40,000 attendees. High-profile speakers at the 2025 event will include: Tracee Ellis Ross, Founder, Pattern Beauty ; Pete Nordstrom, President, Nordstrom ; Joshua Schulman, CE
Retail Wire
JANUARY 9, 2025
Walmart's Wellness Day will take place on Saturday, Jan. 11.
Retail Dive
JANUARY 9, 2025
The new entity features other labels owned by Authentic Brands Group and run by Sparc Group. Investors include Shein and mall REITs Simon and Brookfield.
Advertiser: ZoomInfo
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
Retail Wire
JANUARY 9, 2025
Peet's Coffee is joining the high-protein bandwagon.
Retail Gazette
JANUARY 9, 2025
M&S has had another strong holiday season , with its clothing and home division outshining competitors and building on its recent resurgence. Despite McKinsey stating the wider fashion industrys outlook for 2025 appears to be a continuation of the sluggishness seen in 2024: revenue growth is expected to stabilize in the low single digits, M&S defied these odds with a 1.9% increase in sales over the 13 weeks leading up to 28 December.
Retail Wire
JANUARY 9, 2025
“Smart tires” will soon be on your new car. New tech from Goodyear puts sensors in tires to detect slick roads.
Inside Retail
JANUARY 9, 2025
I get a little obsessive about the ~98 per cent of people who visit a site and dont buy. Why did they come? And what did they want that we didnt give them? To help answer this, I spend a lot of my time having conversations with prospective customers – the 98 per cent who could buy your product but dont. Not selling enough dog accessories? Talk to dog owners.
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Retail Wire
JANUARY 9, 2025
Tim Hortons is ready to warm up the winter months with a new menu and free coffee on Mondays.
365 Retail
JANUARY 9, 2025
In the fast-paced world of ecommerce, where growth and scalability define success, email marketing remains one of the most critical tools for driving customer engagement and revenue. According to Business Dasher, customers who receive email offers spend 138% more than those who dont. Two major players, Shopify Email and Klaviyo, stand out in the landscape of email marketing tools, each offering unique features to support businesses at various stages of growth.
Retail Wire
JANUARY 9, 2025
Target is lining up for a serious push in the wellness category.
Retail Gazette
JANUARY 9, 2025
M&S said it enjoyed another good Christmas as its focus across food, clothing and beauty helped the high street giant to deliver its busiest ever peak. Total group sales rose 5.6% to 4bn in the 13 weeks to 28 December as food revenue jumped 8.7% to 2.58bn. Sales of new Christmas products grew 14%, while its core categories across meat, produce, grocery and in-store bakery grew double digits.The retailers Remarksable value range saw sales surge 14% during the period.
Advertiser: ZoomInfo
As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.
Retail Wire
JANUARY 9, 2025
A mashed potato recall is affecting Dierbergs Markets' customers.
Retail Dive
JANUARY 9, 2025
More than 400 employees will be let go as part of the decision. CEO Eric Artz said the 40-year-old experiences division was unprofitable.
Retail Wire
JANUARY 9, 2025
Starbucks has a new collection for the lovers.
Cisco Retail
JANUARY 9, 2025
As artificial intelligence (AI) moves from the hypothetical to the real world of practical applications, its becoming clear that bigger is not always better. Check in with Aleksandra Przegaliska and Denise Lee to learn more.
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Retail Wire
JANUARY 9, 2025
Paris Baguette continues expanding its menu offerings.
Retail Dive
JANUARY 9, 2025
The tween category was a staple for brands like Wet Seal and Delia’s, that have since faded from the spotlight as stores didn't keep up with the changing needs of new generations.
A1 Retail
JANUARY 9, 2025
Successful pop-up shopping experience The Pop-Up Club has extended two of its retail leases in major UK cities, Manchester and London, as it continues to champion its collection of independent traders and retailers The Pop-Up Club has continued its efforts to highlight the UK high street as it announces extensions for two of its current retail units until the end of the month for Manchester Arndale and 27th January for Londons One New Change.
Retail Gazette
JANUARY 9, 2025
Shein is planning to list in London in the first half of 2025 providing it secures regulatory approval, sources have said. According to Reuters , the IPO could be launched as early as Easter. It comes as Chancellor Rachel Reeves is visiting China this week for talks on economic and financial cooperation, which sources believe could help Shein win regulatory approvals.
Advertiser: ZoomInfo
Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.
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