Tue.Dec 19, 2023

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Best of 2023: Is private equity ownership slowly killing retail?

Retail Gazette

The tale of Britain’s two private equity-owned supermarket buyouts took a new turn when Asda owners the Issa brothers unveiled a £2.3bn merger between the supermarket chain and the UK and Ireland operations of their other business, petrol station giant EG Group earlier this year. The proceeds from the tie-up will be used to pay down EG Group’s climbing debt pile.

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Thrift Store Shopper Sells $3.99 Vase for Over $100K

Retail Wire

In a small Goodwill store in Hanover County, Virginia, thrift store shopper Jessica Vincent spotted an unusual green and burgundy striped vase with a price tag of only $3.99. This thrift store find would eventually net her over $100,000.

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Collins Foods faces class action suit from KFC workers

Inside Retail

Franchisee Collins Foods has confirmed the receipt of a class action claim from certain KFC employees who allegedly were not provided paid 10-minute rest breaks. Shine Lawyers filed the lawsuit at the Federal Court of Australia on behalf of these employees who worked at certain KFC stores from December 4, 2017 to December 4, this year. “Collins Foods takes all its obligations under the Fair Work Act and KFC National Enterprise Agreement very seriously, including the obligation to allow emp

ATS 287
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Beautyque NYC Debuts New Interactive VR Shopping App

Retail TouchPoints

Beauty retailer Beautyque NYC — which debuted in 2020 as the first 3D virtual beauty store — is testing out a new technological innovation in the beauty space: a virtual reality app that will allow users to immerse themselves in a virtual beauty store where they can interact with and shop for products. The brand got its virtual start out of necessity — Co-founders Sonia Khemiri and Sylvie Giret were finalizing the lease for their first SoHo store in March 2020 when the pandemic hit, Khemiri told

Shopping 272
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Luxury label Portia & Scarlett sold to American fashion company

Inside Retail

Australia-based formalwear brand Portia & Scarlett has been acquired by US wedding dress manufacturer Allure Bridals for an undisclosed sum. Allure Bridals said the strategic acquisition marks its venture into the prom and pageant space and will help expand the brand’s global reach. It will also “elevate the position” of both Portia & Scarlett and the Allure Bridals brand family. “This union marks a shared milestone, and seamlessly aligns with our mutual commitment to excelle

Fashion 287
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How AI is Being Utilized in the Last-Mile Logistics Space

Retail TouchPoints

Last-mile logistics is a complex and complicated facet of the business world that requires orchestrating many moving parts, meeting tight deadlines and addressing the needs of multiple stakeholders. In addition, several external factors — from weather to traffic to a lack of available parking — can disrupt the process. To enhance efficiency and increase productivity, many last-mile logistics companies have been quick to take advantage of the benefits of artificial intelligence.

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VF Corp. Data Breach Hinders Order Fulfillment During Critical Holiday Period

Retail TouchPoints

VF Corp. detected a data breach on Dec. 13 that has affected its ability to fulfill orders on time — a major challenge at any time, but one that’s particularly fraught so close to the Christmas holidays. The company, owner of such brands as Vans, The North Face, Dickies and Timberland , revealed the incident and detailed the steps it was taking to address it in a Dec. 15 filing with the Securities and Exchange Commission (SEC).

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Price misrepresentation set to cost Airbnb $30 million after ACCC probe

Inside Retail

Airbnb Ireland may pay as much as $30 million in penalties and compensation after the company admitted it misled customers about the currency of the prices on its accommodation booking platform. The Federal Court has ordered Airbnb to pay $15 million in penalties after the company admitted it falsely claimed prices on its booking site were in Australian dollars when they were in US dollars, according to the Australian Competition and Consumer Commission (ACCC).

Consumer 262
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Apple Watch Models Pulled off Shelves for Patent Issues

Retail Wire

In light of an impending patent dispute, Apple plans to cease sales of specific Apple Watch models in the U.S. starting this week.

Planning 262
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Japanese restaurant Okami puts 16 venues into voluntary administration

Inside Retail

Sixteen restaurants managed by the all-you-can-eat Japanese restaurant business Okami have entered voluntary administration, as its founder contends with delayed Covid-era costs and rising inflation. Documents listed by the Australian Securities and Investments Commission (ASIC) show businesses corresponding with Okami locations across Victoria, New South Wales, South Australia, and the ACT are now under administration.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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European Home Improvement Giant Kingfisher to Add Retail Media Capabilities Across 6 Banners

Retail TouchPoints

European home improvement conglomerate Kingfisher — parent company of Screwfix , B&Q , Castorama , Brico Dépôt , TradePoint and Koçtaş — is expanding its partnership with CitrusAd to bring retail media opportunities to third-party brands across all its store banners. With more than 2,000 stores across its six banners and operating in eight European countries, the deal marks a significant regional expansion for the company’s retail media efforts.

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Eddie Wu takes the helm of Taobao and Tmall Group, Alibaba announces

Inside Retail

Alibaba Group CEO Eddie Wu will take over as chief executive of Taobao and Tmall Group, Alibaba’s domestic e-commerce arm, effective immediately, the company said on Wednesday. Wu, who has been Group CEO since September, also took over from previous head Daniel Zhang as the company’s cloud business CEO that month. The latest appointment means Wu now leads the overall group as well as its two most important business divisions – cloud and domestic e-commerce.

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Amazon in Discussions To Invest in and Partner With Diamond Sports

Retail Wire

Amazon is in conversation with regional sports programmer Diamond Sports Group to add another competitive string to its bow and take on rivals such as Netflix and Disney by expanding its portfolio of sports content.

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Founder of Silk Laundry on building a sustainable global fashion brand

Inside Retail

Silk Laundry was founded by Katie Kolodinski in 2015 and has earned a reputation in the fashion industry for its considered approach to design. Kolodinski’s personal ethos of sustainability is a thread that seamlessly runs throughout the fashion brand, from fabric sourcing to the design and construction of Silk Laundry’s garments. “I think sustainability is a hard one to define, and there has been so much greenwashing over the years, however, practices and standards can almost always improve.

Fashion 246
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Nippon Steel’s $14.1B Bet on U.S. Steel Revival

Retail Wire

The international business landscape shook as Japan's Nippon Steel announced its intention to acquire the renowned U.S. Steel for a cool $14.1 billion — an all-cash deal that's stirred controversy in American political circles, reviving economic fears from decades past.

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TRILUX’s E-Line Next and B.Veo meet Dubai’s dynamics In Madinat Badr’s AllDay supermarket

Retail Focus

At the heart of the vibrant “Madinat Badr,” one of Dubai’s luxurious new development districts, the 93rd branch of the AllDay supermarket chain opened its doors in the spring. Collaborating closely with TRILUX, AllDay embarked on a transformational journey to redefine its approach to lighting. At the heart of the vibrant “Madinat Badr,” one of Dubai’s luxurious new development districts, the 93rd branch of the AllDay supermarket chain opened its doors in the s

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Tencent Closes Key US Gaming Studio, Altering Its Westward Expansion

Retail Wire

Chinese tech company Tencent recently called it quits with Team Kaiju, one of its American video game studios, which was integral in Tencent's strategy for global expansion.

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How made-on-demand manufacturing is transforming the fashion industry

Inside Retail

Hear the phrase ‘fashion waste’ and most people immediately associate it with the fast-fashion industry producing products with short lifespans, ultimately destined for landfills. However, there is another source of garment waste few think about, a product from the manufacturing process that never leaves the factories. This is known as pre-consumer waste and includes scraps, offcuts, and rejected garments that are discarded during the production stage.

Fashion 130
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Wonderdays Gift Card: Unlocking a World of Experiences

Retail Focus

The search for that perfect Christmas gift turns out a fun journey when it starts approaching the season. Wonderdays offers an amazing gift universe with unusual and never-forget experiences in the UK for those who are looking beyond the usual ones. Wonderdays Gift card is not an ordinary gift but the access to different fascinating adventures. Wonderdays: A Gateway to Extraordinary Experiences It is worth noting that Wonderdays, a leader experience gift in the UK, knows what it takes to create

ATS 130
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How Aldi, Coles and Woolworths use brand character to drive distinctiveness

Inside Retail

One is green and fresh. One is red and down. The other is blue and different (in a good way). These are the codes through which we view our supermarkets. Like shortcuts to meaning in the brain, they help us make quick decisions about where we head for the weekly shop. But beneath these codes, there’s something else at play — something that makes you an unwavering Coles champion, or an Aldi aficionado.

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TGI Fridays’ Chicken Bites Recalled for Possible Plastic Contamination

Retail Wire

If you've recently picked up a bag of TGI Fridays "Honey BBQ" flavored boneless chicken bites, it's time to take a quick inventory of your freezer.

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KMD Brands suffers lower sales as consumer sentiment weakens

Inside Retail

Outdoor brands retailer KMD Brands has reported lower sales in the first four months of FY24 reflecting weaker consumer sentiment. Sales fall 12.5 per cent year over year in the four months that ended November 30, with flagship brand Kathmandu’s sales plunging 21.6 per cent due to weakness in rainwear and insulation categories in Australia. Rip Curl and Oboz’ sales tumbled 5.7 per cent and 18.2 per cent, respectively, as wholesale sales for both brands declined, with retailers reduci

Consumer 130
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Lead Contamination in Cinnamon Applesauce Pouches May Be Intentional

Retail Wire

Three brands with contaminated applesauce pouches all have ties to a manufacturing facility in Ecuador.

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Google to pay US$700 million to consumers, states in Play store settlement

Inside Retail

Alphabet’s Google has agreed to pay US$700 million and to allow for greater competition in its Play app store, according to the terms of an antitrust settlement with US states and consumers disclosed on Monday in a San Francisco federal court. Google will pay $630 million into a settlement fund for consumers and $70 million into a fund that will be used by states, according to the settlement, which still requires a judge’s final approval.

Consumer 130
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Papa Johns Reinvents Stuffed Crust With Cheesy Calzone Twist

Retail Wire

Papa Johns has introduced the Cheesy Calzone Epic Stuffed Crust Pizza to its Epic Stuffed Crust lineup.

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Morrisons teams up with Just Eat to launch on-demand delivery

Retail Gazette

Just Eat has joined forces with Morrisons to launch on-demand delivery across Morrisons Daily convenience stores. Under the collaboration, shoppers will be able to buy thousands of products from their local Morrisons Daily store for delivery via the Just Eat app and website. The partnership will initially roll-out to nearly 60 stores in December, with plans to expand to more than 640 sites in early 2024.

Wholesale 125
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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A New York Bill Wants To Keep Chick-fil-A Open on Sundays

Retail Wire

Chick-fil-A is always closed on Sundays, but a New York bill is looking to change that tradition.

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Debt-ridden Asda faces soaring interest bill exceeding £400m

Retail Gazette

By early next year Asda is set to see its debt interest bill exceed £400m, driven by escalating interest rates that are piling pressure on the private equity-owned supermarket. The grocer’s chief financial officer Michael Gleeson told the Business & Trade Committee on this week that the company’s debt interest bill would rise by as much as £30m in February when half a billion pounds of loans switch from a fixed to floating interest rate.

Grocer 117
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Air Fryers Sold at Walmart, Kohl’s, Target, & More Recalled Due to Fire Risk

Retail Wire

According to The United States Consumer Product Safety Commission (CPSC), Empower Brands has announced the recall of over 300,000 PowerXL Air Fryers because of a burn hazard.

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Just Eat and Morrisons Daily Launch Nationwide Partnership

365 Retail

Just Eat has partnered with Morrisons, for on-demand delivery across its Morrisons Daily convenience stores. The partnership will initially roll-out to almost 60 stores in December, with plans to expand to over 650 stores early next year. As part of this, customers will have access to thousands of products from their local Morrisons Daily , from everyday essentials to last minute Christmas treats, available for delivery via the Just Eat app and website.

Wholesale 111
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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio