Fri.Nov 17, 2023

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Retail sales slump to ‘lockdown’ levels as shoppers delay Christmas spending

Retail Gazette

Retail sales dropped unexpectedly last month with figures returning to “lockdown” levels as shoppers delay their Christmas spending amid ongoing inflationary pressures. The latest figures from the Office for National Statistics (ONS) show sales volumes slipped 0.3% in October following a fall of 1.1% in September. Online retailing was the only sub-sector to report growth, with volumes edging up 0.8% in October following a fall of 2.4% in September.

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Even Elves are Using AI This Year: Simon Debuts ‘HolidAI’ Tool in Two Malls

Retail TouchPoints

Since Santa’s magic only works in the vicinity of the North Pole, Simon Property Group has equipped “helper elves” with ChatGPT 4.0-powered AI technology to assist shoppers seeking the perfect gift. Beginning on Black Friday and recurring every Saturday and Sunday through Dec. 23, HolidAI elves carrying tablet devices will be strategically positioned throughout Simon’s Roosevelt Field mall in Garden City, N.Y. and Del Amo Fashion Center in Torrance, Calif.

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Walgreens Is Closing for the First Time During Thanksgiving

Retail Wire

Walgreens has decided to close most of its stores on Thanksgiving Day this year for the first time in the company's history.

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Product Substitution: How Savvy Retailers and Manufacturers can Build Supply Chain Resiliency, Reduce Costs and Improve Customer Experiences

Retail TouchPoints

When customers place ecommerce orders, the last thing they want is an unhappy surprise. Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications. The letdown customers experience when their orders don’t arrive on time, or at all, results in uncertainty and distrust that’s difficult — if not impossible — to remedy.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Last-Minute Holiday Shoppers Could Be Fraud Victims

Retail Wire

By taking extra steps against fraud, the holiday can be free of headaches for shoppers.

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Amazon to Sell Hyundai Cars Online in 2024; Automaker Selects AWS as Cloud Provider

Retail TouchPoints

No, they won’t arrive on your doorstep in a giant box cushioned by packing peanuts, but Amazon customers in the U.S. will be able to purchase Hyundai cars online next year. Customers will be able to shop for available vehicles in their area based on preferences including model, trim, color and features, check out online and then either pick up their car at a local dealership or have it delivered to their home.

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Computer Vision-Enabled App Helps Home Depot Improve On-Shelf Availability

Retail TouchPoints

The Home Depot has one major advantage over competing retailers that keep much of their inventory in back rooms, where it’s invisible to customers and associates alike. With its high store ceilings, the retailer can store many items in shelving way above the sales floor, ready to be taken down and put on reachable shelves. The problem, of course, is that storing items so high up means it’s nearly impossible to read their labels, barcodes or QR codes, making it difficult to know not just what’s u

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Mortgage Rates Continue To Decrease Slightly, According to Experts

Retail Wire

Mortgage rates have taken a dip for the third consecutive week, offering a sigh of relief for budget-conscious homebuyers.

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Stitch Fix Launches ‘Holiday Party Hotline’ to Help Shoppers Find the Perfect Outfit

Retail TouchPoints

The Stitch Fix value prop has always centered around its robust data and analytics strategy — with so much insight into consumer behaviors and preferences, stylists can match shoppers to the perfect wardrobe pieces. To better serve shoppers in urgent need of outfit advice, Stitch Fix has launched new services spanning phone and social media for the holiday season.

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Pikachu Squishmallow Toy Might be the Hottest Gift This Holiday

Retail Wire

Get this Pikachu Squishmallow before it's completely gone.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Skechers slams ‘baseless’ Nike lawsuit as an abuse of market power

Inside Retail

Skechers USA Inc said it will “vigorously defend” the “baseless” patent lawsuit filed by Nike earlier this month. Nike previously claimed that several sneaker models of Skechers and New Balance misuse its patented Flyknit technology , which uses “high-strength fibres to create lightweight uppers with targeted areas of support, stretch and breathability”.

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Eye Drops Recall: Amazon Pulls Seven Brands Following FDA Warning

Retail Wire

Amazon is taking down seven brands of eye drops from its online marketplace in response to a letter from the FDA.

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In pictures: Flannels and Sports Direct’s ‘revolutionary’ Metrocentre stores

Retail Gazette

Frasers Group has opened the doors to its new ‘revolutionary’ stores for both Sports Direct and Flannels at Gateshead’s Metrocentre. The retail group has transformed the former Debenhams unit into new homes for its luxury and sports retailers, alongside a new flagship space for its Everlast Gym. The 50,000sq ft Flannels flagship on the ground floor boasts an expansive new luxury fashion collection from brands including Givenchy, Marc Jacobs, Tom Ford and Vivienne Westwood, as well as

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GM’s Cruise Halts Robotaxi Operations Due to Safety Concerns

Retail Wire

General Motors’ autonomous vehicle division, Cruise, recently put forward a major operational decision. This GM-owned robotaxi company declared a suspension of.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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Interview: How Chinese giant Miniso is planning to take over the UK

Retail Gazette

Cult Chinese retailer Miniso is currently embarking on an ambitious brick-and-mortar expansion in the UK. The retailer, which has over 5,800 stores in more than 100 countries, may have gone under the radar so far in the UK as it quietly opened more than 20 stores, however, its latest opening on Oxford Street should bring more attention. The lifestyle retailer, which takes inspiration from Japanese culture with Hello Kitty’s aplenty in its stores, is not stopping there.

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Target Initiates Recall of Toy Mushroom Peg Sorters Due to Safety Concerns

Retail Wire

Target has announced a recall of its 13-Piece Toy Mushroom Peg Sorter due to a potential choking hazard for children.

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Cisco and Our Partners: We Are Greater Together!

Cisco Retail

Co-authored by Rodney Clark , SVP of Partnerships and Small & Medium Business Thank you to all of our Partners who joined us digitally or traveled to Miami Beach for Cisco Partner Summit 2023.

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Starbucks Red Cup Rebellion Is the Largest Work Stoppage in Company History

Retail Wire

The Starbucks Red Cup Rebellion was the largest work stoppage in the coffee chain's history.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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REI vows to fight union allegations, puncturing its progressive reputation

Retail Dive

Unionized store workers this week filed 80 unfair labor practice charges against the outdoor retailer, alleging bad faith bargaining and retaliation.

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Alibaba Cancels Cloud Unit Spinoff as US-China Tech War Rises

Retail Wire

Alibaba has decided to halt the spin-off and public listing of its $11 billion cloud business.

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5 tips for overcoming retail bottlenecks during holidays

Retail Customer Experience

The holiday season is an opportunity for retailers to make a lasting impression on customers, which can translate into long-term loyalty and increased business throughout the year.

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Five Restaurants to Join The Shops at Broad in Texas 

Shopping Center

Mansfield, Texas — Five restaurants have signed new leases at The Shops at Broad, a retail center located in Mansfield. Portillo’s, Outback Steakhouse, Carrabba’s Italian Grill, Boomer Jack’s Grill and Chuy’s… The post Five Restaurants to Join The Shops at Broad in Texas appeared first on Shopping Center Business.

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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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The Perfume Shop announces winners of annual Love Perfume Awards

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The Perfume Shop is excited to announce the winners of its annual Love Perfume Awards, a celebration of fragrances voted for by staff and members of the public across the UK to discover their favourite scents of 2023.

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Kimco Signs Leases Totaling 50,133 Square Feet at Shopping Centers in California Bay Area

Shopping Center

Jericho, N.Y. — Kimco Realty has signed leases totaling 50,133 square feet with 15 new tenants at 12 of its shopping centers located throughout the Bay Area in California. Round Table Pizza… The post Kimco Signs Leases Totaling 50,133 Square Feet at Shopping Centers in California Bay Area appeared first on Shopping Center Business.

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Foot Locker, NBA sign multiyear marketing deal

Retail Dive

The footwear retailer, which has seen sales fall for three consecutive quarters, will become an official league marketing partner in the U.S.

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Franklin Street Arranges Sale of 66,387-Square-Foot Shopping Center in Metro Atlanta

Shopping Center

McDonough, Ga. — Franklin Street has arranged the sale of Kelleytown Village, a 66,387-square-foot shopping center located at 3500 Highway 155 North in McDonough, roughly 30 miles southeast of Atlanta. Publix… The post Franklin Street Arranges Sale of 66,387-Square-Foot Shopping Center in Metro Atlanta appeared first on Shopping Center Business.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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How to Build a Brand Story for Your Retail Store in 2024

Shopify

Retail branding experts give you the scoop on how to craft an effective brand story that resonates with customers and makes them loyal for life.

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Under Armour ‘really excited’ about progress on inventory

Retail Dive

Growth in stock levels has shrunk considerably as the sportswear brand sells through pack-and-hold products and funnels excess stock to its outlet stores.

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Authentic experiences: How your brand can reach Gen Z for success and customer loyalty

Retail Customer Experience

The APC Gen Z study found that Gen Z has five top demands from businesses and brands: 1. Authenticity. 2. PhysiDigital. 3. Experiential. 4. Custom. 5. Rewards.

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Old Navy regains momentum in Q3 as Gap Inc. shows signs of recovery

Retail Dive

But Athleta's promise as a growth engine seems further away as both sales and comps plunged nearly 20%.

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How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!