Retail Gazette

NOVEMBER 17, 2023

Retail sales dropped unexpectedly last month with figures returning to “lockdown” levels as shoppers delay their Christmas spending amid ongoing inflationary pressures. The latest figures from the Office for National Statistics (ONS) show sales volumes slipped 0.3% in October following a fall of 1.1% in September. Online retailing was the only sub-sector to report growth, with volumes edging up 0.8% in October following a fall of 2.4% in September.

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Returns Consumer ATS 73

Retail TouchPoints

NOVEMBER 17, 2023

Since Santa’s magic only works in the vicinity of the North Pole, Simon Property Group has equipped “helper elves” with ChatGPT 4.0-powered AI technology to assist shoppers seeking the perfect gift. Beginning on Black Friday and recurring every Saturday and Sunday through Dec. 23, HolidAI elves carrying tablet devices will be strategically positioned throughout Simon’s Roosevelt Field mall in Garden City, N.Y. and Del Amo Fashion Center in Torrance, Calif.

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Fashion Shopping Marketing ATS 248

Retail Wire

NOVEMBER 17, 2023

Walgreens has decided to close most of its stores on Thanksgiving Day this year for the first time in the company's history.

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Retail TouchPoints

NOVEMBER 17, 2023

When customers place ecommerce orders, the last thing they want is an unhappy surprise. Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications. The letdown customers experience when their orders don’t arrive on time, or at all, results in uncertainty and distrust that’s difficult — if not impossible — to remedy.

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Customer Experience Inventory Management Fulfillment Inventory Turnover 238

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail Wire

NOVEMBER 17, 2023

By taking extra steps against fraud, the holiday can be free of headaches for shoppers.

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Shopping 264

Retail TouchPoints

NOVEMBER 17, 2023

No, they won’t arrive on your doorstep in a giant box cushioned by packing peanuts, but Amazon customers in the U.S. will be able to purchase Hyundai cars online next year. Customers will be able to shop for available vehicles in their area based on preferences including model, trim, color and features, check out online and then either pick up their car at a local dealership or have it delivered to their home.

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Customer Experience Promotions Payment Services Shopping 211

Retail TouchPoints

NOVEMBER 17, 2023

The Home Depot has one major advantage over competing retailers that keep much of their inventory in back rooms, where it’s invisible to customers and associates alike. With its high store ceilings, the retailer can store many items in shelving way above the sales floor, ready to be taken down and put on reachable shelves. The problem, of course, is that storing items so high up means it’s nearly impossible to read their labels, barcodes or QR codes, making it difficult to know not just what’s u

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Loss Prevention Visual Merchandising Store Operations Fulfillment 205

Retail Wire

NOVEMBER 17, 2023

Mortgage rates have taken a dip for the third consecutive week, offering a sigh of relief for budget-conscious homebuyers.

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Retail TouchPoints

NOVEMBER 17, 2023

The Stitch Fix value prop has always centered around its robust data and analytics strategy — with so much insight into consumer behaviors and preferences, stylists can match shoppers to the perfect wardrobe pieces. To better serve shoppers in urgent need of outfit advice, Stitch Fix has launched new services spanning phone and social media for the holiday season.

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Shipping Fashion Consumer Social Commerce 147

Retail Wire

NOVEMBER 17, 2023

Get this Pikachu Squishmallow before it's completely gone.

Shopping 246

Shopping 246

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

NOVEMBER 17, 2023

Skechers USA Inc said it will “vigorously defend” the “baseless” patent lawsuit filed by Nike earlier this month. Nike previously claimed that several sneaker models of Skechers and New Balance misuse its patented Flyknit technology , which uses “high-strength fibres to create lightweight uppers with targeted areas of support, stretch and breathability”.

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Retail Wire

NOVEMBER 17, 2023

Amazon is taking down seven brands of eye drops from its online marketplace in response to a letter from the FDA.

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Retail Gazette

NOVEMBER 17, 2023

Frasers Group has opened the doors to its new ‘revolutionary’ stores for both Sports Direct and Flannels at Gateshead’s Metrocentre. The retail group has transformed the former Debenhams unit into new homes for its luxury and sports retailers, alongside a new flagship space for its Everlast Gym. The 50,000sq ft Flannels flagship on the ground floor boasts an expansive new luxury fashion collection from brands including Givenchy, Marc Jacobs, Tom Ford and Vivienne Westwood, as well as

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Outdoor Fashion Shopping Department Stores 120

Retail Wire

NOVEMBER 17, 2023

General Motors’ autonomous vehicle division, Cruise, recently put forward a major operational decision. This GM-owned robotaxi company declared a suspension of.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Gazette

NOVEMBER 17, 2023

Cult Chinese retailer Miniso is currently embarking on an ambitious brick-and-mortar expansion in the UK. The retailer, which has over 5,800 stores in more than 100 countries, may have gone under the radar so far in the UK as it quietly opened more than 20 stores, however, its latest opening on Oxford Street should bring more attention. The lifestyle retailer, which takes inspiration from Japanese culture with Hello Kitty’s aplenty in its stores, is not stopping there.

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Planning Dead-Stock Location Accessories 119

Retail Wire

NOVEMBER 17, 2023

Target has announced a recall of its 13-Piece Toy Mushroom Peg Sorter due to a potential choking hazard for children.

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Cisco Retail

NOVEMBER 17, 2023

Co-authored by Rodney Clark , SVP of Partnerships and Small & Medium Business Thank you to all of our Partners who joined us digitally or traveled to Miami Beach for Cisco Partner Summit 2023.

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Management 104

Retail Wire

NOVEMBER 17, 2023

The Starbucks Red Cup Rebellion was the largest work stoppage in the coffee chain's history.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Dive

NOVEMBER 17, 2023

Unionized store workers this week filed 80 unfair labor practice charges against the outdoor retailer, alleging bad faith bargaining and retaliation.

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Outdoor 113

Retail Wire

NOVEMBER 17, 2023

Alibaba has decided to halt the spin-off and public listing of its $11 billion cloud business.

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Shopping Center

NOVEMBER 17, 2023

Mansfield, Texas — Five restaurants have signed new leases at The Shops at Broad, a retail center located in Mansfield. Portillo’s, Outback Steakhouse, Carrabba’s Italian Grill, Boomer Jack’s Grill and Chuy’s… The post Five Restaurants to Join The Shops at Broad in Texas appeared first on Shopping Center Business.

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Shopping ATS Location 98

Retail Times

NOVEMBER 17, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The Perfume Shop is excited to announce the winners of its annual Love Perfume Awards, a celebration of fragrances voted for by staff and members of the public across the UK to discover their favourite scents of 2023.

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Shopping 98

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Shopping Center

NOVEMBER 17, 2023

Jericho, N.Y. — Kimco Realty has signed leases totaling 50,133 square feet with 15 new tenants at 12 of its shopping centers located throughout the Bay Area in California. Round Table Pizza… The post Kimco Signs Leases Totaling 50,133 Square Feet at Shopping Centers in California Bay Area appeared first on Shopping Center Business.

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Shopping ATS Location 98

Retail Customer Experience

NOVEMBER 17, 2023

The holiday season is an opportunity for retailers to make a lasting impression on customers, which can translate into long-term loyalty and increased business throughout the year.

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Shopping Center

NOVEMBER 17, 2023

McDonough, Ga. — Franklin Street has arranged the sale of Kelleytown Village, a 66,387-square-foot shopping center located at 3500 Highway 155 North in McDonough, roughly 30 miles southeast of Atlanta. Publix… The post Franklin Street Arranges Sale of 66,387-Square-Foot Shopping Center in Metro Atlanta appeared first on Shopping Center Business.

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Shopping Location ATS 98

Shopify

NOVEMBER 17, 2023

Retail branding experts give you the scoop on how to craft an effective brand story that resonates with customers and makes them loyal for life.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Dive

NOVEMBER 17, 2023

The footwear retailer, which has seen sales fall for three consecutive quarters, will become an official league marketing partner in the U.S.

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Marketing 97

LS Retail

NOVEMBER 17, 2023

©iStock/jacoblund Smaller technology companies are Europe’s “hidden champions” that need to be connected to develop alternative solutions to the big tech companies, Secretary General of the European DIGITAL SME Alliance Sebastiano Toffaletti told Euractiv. For Toffaletti, there is a misconception that everything is owned and invented by Google, Amazon, Microsoft, and other Big Tech companies.

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Location ATS 79

Retail Dive

NOVEMBER 17, 2023

Growth in stock levels has shrunk considerably as the sportswear brand sells through pack-and-hold products and funnels excess stock to its outlet stores.

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Retail Customer Experience

NOVEMBER 17, 2023

The APC Gen Z study found that Gen Z has five top demands from businesses and brands: 1. Authenticity. 2. PhysiDigital. 3. Experiential. 4. Custom. 5. Rewards.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience