Retail TouchPoints

FEBRUARY 4, 2025

The retail industrys rapid adoption of generative AI technologies will continue in 2025. Throughout 2024, many retailers moved gen AI projects from pilots into production. In 2025, retailers will scale these AI projects across the enterprise and embed the technology into core operations of their business. Today, retailers face a complex landscape marked by rising costs, supply chain disruptions, pricing pressures and high employee turnover.

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Retail Focus

FEBRUARY 4, 2025

The retail sector has undergone massive changes in recent years thanks to advancements in artificial intelligence (AI) and automation. Retailers are using AI in various ways to improve customer experiences, streamline operations, and gain valuable insights from data. Here are some of the key ways in which artificial intelligence in retail industry has shaken things up.

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Retail TouchPoints

FEBRUARY 4, 2025

Products in the beauty and hair care space made by (and for) Black consumers had long been scarce on major retailers shelves a lack that received new attention earlier this decade in the wake of George Floyds murder and the protests it spawned. In response, retailers including Sephora and Rent the Runway signed on to the 15% Pledge in June 2020 , which called for retailers to reserve 15% of their shelf space for Black-owned brands.

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Retail Focus

FEBRUARY 4, 2025

ISE 2025 proudly introduces the Esports Arena, an exciting 1,000m feature created in partnership with LVP – Liga de Videojuegos Profesional (GRUP MEDIAPRO), a global leader in esports competitions. Located in the newly unveiled Hall 8.1, the Esports Arena showcases the pivotal role AV and broadcast technology play in the booming esports industry.

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Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Retail TouchPoints

FEBRUARY 4, 2025

JCPenney has launched a new business-to-business website to offer customers a more seamless and personalized experience when purchasing durable goods and bulk items. The website offers small businesses and nonprofits access to JCPenneys vast catalog of brands, including St. Johns Bay, Liz Claiborne and Worthington , and products spanning home, footwear and apparel categories.

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Inside Retail

FEBRUARY 4, 2025

Estee Lauder warns of the possibility to eliminate 5800 to 7000 roles as part of a restructuring program to restore profitability. The luxury beauty and fragrance brand expects the restructuring to yield annual gross benefits of between $800 million and $1 billion before taxes. The company said that the restructuring aims to bring back a double-digit adjusted operating margin over the next few years while continuing to manage external volatility, such as potential tariff increases worldwide.

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Inside Retail

FEBRUARY 4, 2025

Mastercard has announced plans to remove the 16-digit number from their credit and debit cards by 2030 in a move designed to stamp out identity theft and fraudulent use of cards. The numbers currently used to identify cards will be replaced with tokenisation and biometric authentication In 2022, Mastercard added biometric options enabling payments to be made with a smile or wave of the hand.

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Retail Focus

FEBRUARY 4, 2025

The automotive industry is undergoing a profound transformation, driven by the integration of financial technology (FinTech) into car finance options. This shift not only enhances the purchasing experience for consumers but also streamlines processes for dealerships and financial institutions. As traditional financing methods evolve, FinTech emerges as a pivotal force in reshaping how individuals approach car finance.

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Inside Retail

FEBRUARY 4, 2025

Chinese consumers are now adjusting to a “new normal” in response to evolving market conditions, prompting businesses to rethink their strategies. The 2025 China Consumer Survey by AlixPartners reveals a significant shift in spending priorities, reflecting changing consumer behaviours and economic dynamics. “China’s economy has entered a transformative phase of slower but more sustainable growth, said Lisa Hu, partner and MD and Greater China lead for the consumer and ret

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Retail Gazette

FEBRUARY 4, 2025

Former Poundland boss Barry Williams was parachuted back onto the board of the discount chain late last month as owner Pepco looks to address its struggling performance. Williams stepped back from the helm of the value retailer in September 2023, when Pepco moved him across to head up and the group’s European sister chain. His arrival coincides with the departure of Poundland’s managing director Austin Cooke , who resigned from the business after seven years and more than a year sinc

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Tokinomo

FEBRUARY 4, 2025

Explore the latest in retail trends for 2025, including digital platforms, AI innovations, and the growing influence of discount grocers. Dive into our 100th edition of Monthly Snacks.

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Retail Gazette

FEBRUARY 4, 2025

Morrisons has introduced braille menus to its UK cafes, as it seeks to make its dining experience more accessible for visually impaired visitors. The move follows the supermarket listening to customers who require visual aids who stated that visiting a caf can be a daunting experience. Morrisons has also added a series of new food options and deals to its menu, GB News reported.

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Retail Wire

FEBRUARY 4, 2025

Waffle House has placed a prominent sticker on its menus explaining the surcharge.

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Retail Gazette

FEBRUARY 4, 2025

A host of small retailers have highlighted the impact of shoplifting on their businesses, as the cost of retail crime continues to soar. Real Eating Company founder Helena Hudson reported losing 425 worth of sales after one thief stole all of the prepared food from a fridge near the door to her store, The Times reported. Wholesaler Cotswold Fayre MD Paul Castle said it had “paid a fortune” to install CCTV cameras across its two sites, and had resorted to hiring additional shop floor

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Advertiser: ZoomInfo

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Wiser

FEBRUARY 4, 2025

For years, the home improvement industry has been defined by durability, craftsmanship, and the promise of doing the job right. These principles resonate deeply with seasoned homeowners and professionals. However, theres a seismic shift happening, driven by younger generations of consumers who are reshaping the market with a different set of priorities.

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Retail Wire

FEBRUARY 4, 2025

PepsiCo released mixed earnings results for the last quarter of 2024.

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Retail Gazette

FEBRUARY 4, 2025

Asda’s flagging fortunes have continued into the new year, with sales at the supermarket chain falling 5.2% in the 12 weeks to 26 January. Kantar reported the grocer’s market share now sits at 12.6%, down 1% from the 13.6% it held last year. Asda is hoping the return of its Rollback campaign will help drive sales over the coming months as chair Allan Leighton spearheads a turnaround.

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Retail Wire

FEBRUARY 4, 2025

Carl's Jr. has collaborated with Alix Earle to help the pain of Super Bowl hangovers one burger at a time.

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Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

Storis

FEBRUARY 4, 2025

The rise of cyber-attacks across industries has elevated cybersecurity from a background consideration to a mission-critical priorityespecially for home furnishings retailers. As the industry embraces transformative technologies like e-commerce platforms, digital inventory systems, and modern POS solutions to enhance operations and customer experiences, new vulnerabilities emerge.

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Retail Wire

FEBRUARY 4, 2025

PayPal released strong Q4 2024 financials, exceeding what Wall Street anticipated.

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Retail Dive

FEBRUARY 4, 2025

The layoffs, which represent up to 11% of its global workforce, arrive alongside a restructuring plan that extends into the C-suite.

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Retail Wire

FEBRUARY 4, 2025

Looking for the most delicious and least expensive Super Bowl eats? Head to Marco's.

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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

Cisco Retail

FEBRUARY 4, 2025

Developing a robust cybersecurity practice involves implementing multiple layers of security measures that are interconnected and continually monitored.

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Retail Wire

FEBRUARY 4, 2025

Nintendo profits have taken a dip as the Switch sees sales slow.

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Retail Times

FEBRUARY 4, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Aldi is set to create 1,600 new store roles across the UK this year. Britains fourth-largest supermarket, which currently has more than 1,050 stores, has plans to open even more across the UK as part of its 650m investment in Britain.

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Retail Wire

FEBRUARY 4, 2025

The winner scored $1 million and the chance for their ad to air during Super Bowl LIX.

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A well-crafted SEO strategy is essential for boosting your website’s visibility and attracting the right audience. In this guide, we break down the key elements of effective SEO, including keyword research, content optimization, technical SEO, and link-building strategies. Whether you're new to SEO or looking to refine your approach, these actionable insights will help you climb search rankings and drive more traffic.

Intelligence Node

FEBRUARY 4, 2025

Theres no question about it: Consumer buying behaviors and preferences are constantly changing. What consumers like, want, and choose to buy keeps evolving. These shifts happen for many reasons, including. The post 20 Key Consumer Behavior Trends (2024 & 2025) appeared first on Blog.

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Retail Wire

FEBRUARY 4, 2025

Popeyes and Don Julio have a new, bold flavor.

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Retail Times

FEBRUARY 4, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Detailed overview: British heritage and lifestyle brand Barbour and the revered Japanese designer To Ki To have worked together on an exciting new collection. Barbours partnership with TO KI TO is something truly special. 15-years-ago, Barbour embarked on its first-ever collaboration with TO KI TO bring together two keen eyes for design and functionality

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Retail Wire

FEBRUARY 4, 2025

Moe's Southwest Grill is giving the people what they want.

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Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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