Tue.Jul 09, 2024

article thumbnail

Walmart to face class action over ‘deceptive’ pricing

Inside Retail

Walmart is facing a potential class action lawsuit over unfair and deceptive pricing practices that could cost consumers millions of dollars a year. The 7th US Circuit Court of Appeals in Chicago last week ruled that the company must face a lawsuit claiming it charges higher prices at the register than it posts on store shelves. The court order allows customers to prove their case in a proposed class action regarding Walmart’s “bait-and-switch” pricing scheme, which violated consumer protection

Checkout 147
article thumbnail

Co-op Taps Walmart Commerce Technologies to Support Online Grocery Growth

Retail TouchPoints

UK retailer Co-op is working with Walmart Commerce Technologies to bolster its “quick commerce” operations. The co-operative store network, which operates approximately 2,400 food stores and provides products to more than 6,000 other stores, will implement the Store Assist solution from Walmart Commerce Technologies to improve the ease, speed and convenience of its online grocery operations.

Grocer 280
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Dollar General Teams Up With Dolly Parton

Retail Wire

Dollar General has announced a new kitchen and housewares collection inspired by Dolly Parton that spans multiple items across different product categories.

279
279
article thumbnail

Lush extends Bring it Back recycling program to non-Lush packaging

Inside Retail

Lush is extending its all-year-round closed-loop packaging incentive to allow customers to bring even non-Lush plastic cosmetics packaging for its recycling program – but only for a limited time. Lush will deduct $1 from a customer’s purchase for every plastic cosmetics packaging piece brought to its stores as the company seeks to minimise its plastic footprint.

275
275
article thumbnail

Protect Your Businesss Online Reputation with These Expert Tips

In today's digital world, your online reputation can make or break your business. Protecting it requires proactive strategies, from monitoring customer reviews and social media mentions to responding professionally and showcasing positive feedback. This guide will help you establish a strong online presence, address negative comments effectively, and leverage SEO to highlight your best qualities.

article thumbnail

Inside JCPenney’s Transformation: A Data-Driven Vision and Future-Ready Tech Stack

Retail TouchPoints

JCPenney has faced the same challenges that bedevil the entire department store vertical, ranging from lower foot traffic at malls to the high operating costs that come with significant brick-and-mortar investments. As a result, the category as a whole appears to be headed toward a period of consolidation: Saks parent company HBC recently paid $2.65 billion for Neiman Marcus Group , and activist investors recently raised their bid to buy out Macy’s , according to the Wall Street Journal.

article thumbnail

How the Olympics are fuelling the big business of fake fashion

Inside Retail

In the touristy Saint-Ouen flea market, not far from the Stade de France where athletes will compete in this summer’s Paris Olympics, police officers swarmed in at dawn on April 3 and shut down 11 stores selling counterfeit bags and shoes. They confiscated 63,000 items of clothing, shoes and leather goods, including fake Louis Vuitton and Nike products, and threw them into garbage compactor trucks on the spot.

Fashion 273

More Trending

article thumbnail

Tesla Night Curfew Should Put Parents’ Minds at Ease When Young Drivers Are on the Road

Retail Wire

The company's new 2024.26 software update has been released.

ATS 268
article thumbnail

Lowe’s Expands Retail Media Offerings to Include In-Store Audio

Retail TouchPoints

Lowe’s Media Network is expanding its offerings to include in-store programmatic audio ads in partnership with Vibenomics , a Mood Media company. Since its 2021 launch , Lowe’s media network has grown significantly and now serves more than 300 brands in the home improvement category. The new partnership with Vibenomics will allow Lowe’s to offer its advertising partners targeted, specialized audio ads that are delivered programmatically to stores chainwide.

article thumbnail

Walmart Offers Half-Price Membership To Attract Amazon Shoppers Before Prime Day

Retail Wire

Although Walmart's members-only sales event has ended and Amazon's Prime Day is still a week away, the fierce competition between these two retail giants continues at full speed.

ATS 268
article thumbnail

Big Lots to Close Nearly 40 Stores as SEC Filing Raises Doubts About Retailer’s Future

Retail TouchPoints

Big Lots will close 35 to 40 stores in 2024 following a tough Q1, and in a recent SEC 10-Q filing the retailer expressed “substantial doubt about the Company’s ability to continue as a going concern.” The retailer boosted its liquidity with a $200 million term loan facility in April 2024 but is now forecasting difficulty paying that loan back within the next 12 months, increasing the risk of a default.

Planning 260
article thumbnail

5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

article thumbnail

7-Eleven Announces Details for Slurpee Day 2024

Retail Wire

On July 11, 2024, the convenience store retailer 7-Eleven is offering a special promotion on its aptly named Slurpee Day, coinciding with the date's numerical significance of 7/11.

article thumbnail

5 Strategies for Addressing the Retail Talent Crunch Ahead of the Holidays

Retail TouchPoints

Like many industries, retail is currently experiencing a talent shortage. How severe is that shortage? While vacancies for the U.S. job market overall are down 5.6% in the last 12 months, retail vacancies are up 11.6% through April 2024. And, interestingly, job seeker activity is starting to trend up, too. These trends offer cause for hope and concern ahead of the holiday period.

article thumbnail

Wendy’s Announces Expansion Into New European Markets

Retail Wire

The Wendy’s Company announced new development agreements with franchisees in the Republic of Ireland and Romania to open restaurants starting in 2025 as part of its plan to expand across Europe.

Marketing 264
article thumbnail

The founder of Conserving Beauty on building a startup rooted in purpose

Inside Retail

Natassia Nicolao Grace founded Conserving Beauty with the mission to create a beauty brand that centres water conversation. Since its founding in 2021, Grace has landed investors, stocked her brand on the shelves of Mecca, made the Forbes’ 30 under 30 list, launched internationally in the UK and took home the Business of Fashion Global Beauty Award.

article thumbnail

5 Tips to Build a Strong Web Presence for Your Small Business

Creating a solid web presence is crucial for small business success in today's digital world. This blog covers five essential tips to help you build and strengthen your online presence. Learn how to create a professional website, optimize it for search engines, and leverage social media to engage with your audience. We'll also guide you on the importance of local listings and how to maintain a consistent brand across all platforms.

article thumbnail

Amtrak Borealis Trains Serve 18,500 Passengers in the First Full Month

Retail Wire

The Amtrak Borealis train has proven to be extremely popular so far.

162
162
article thumbnail

New York jeweller Harlin Jones makes Sydney debut

Inside Retail

Harlin Jones Fine Jewellery has opened a new studio at the heritage-listed Trust Building in Sydney, marking the brand’s expansion from New York. The new studio showcases Harlin Jones’ signature collections, including engagement rings, wedding bands, and statement pieces. Clients may also work with Harlin Jones’ staff to customise their jewellery pieces. “This new space allows us to connect more intimately with our local clients, offering them a dedicated environment to discove

ATS 147
article thumbnail

RockYou2024 10 Billion Password Leak: What We Know

Retail Wire

The RockYou2024 10 billion password leak is the largest in history.

147
147
article thumbnail

Vying for a share of the $158 billion food and beverage industry

Inside Retail

Circana’s newly launched Complete Eats report is based on unprecedented cross-channel panel expertise tracking $158 billion dollars of Australian food and beverage spending across FMCG and foodservice. Inflation played a key role in driving growth of 6 per cent in spending per trip in both channels. But other behavioural measures highlight where the cross-channel competition for share of spend is being won and lost.

article thumbnail

10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

article thumbnail

Starbucks Introduces a Reusable, Returnable Cup in a City-Wide Test

Retail Wire

The company continues its environmental promise of giving more than it takes.

Returns 130
article thumbnail

Lessons in standing out from Trader Joe’s, Migros, Bonobos

Inside Retail

A long-held marketing principle is that brand differentiation is fundamental to success. And there’s no doubt differentiated brands experience higher preference, recall, usage and ‘brand love’. For many brands, however, true differentiation is almost impossible to establish, let alone communicate to customers. Research across 17 markets by the Ehrenberg-Bass Institute for Marketing Science has found lack of differentiation is prevalent in many categories, ranging from banking and fast food to ca

article thumbnail

McDonald’s Brings Back Smoky BLT Burgers

Retail Wire

McDonald’s is reintroducing two popular burgers for the first time in two years: the Smoky BLT Quarter Pounder with Cheese and the Smoky BLT Double Quarter Pounder.

130
130
article thumbnail

Venchi’s CEO banks on Asia Pacific, gearing up for the “inevitable upturn”

Inside Retail

Having recently opened a flagship store in Hong Kong’s Lee Garden, the Italian gourmet chocolate and gelato manufacturer Venchi is plotting its larger expansion in Asia Pacific with a meticulous localisation strategy as consumer spending continues to rebound. “The Asia Pacific region is known for its speed, competition, and evolving consumer preferences,” Marco Galimberti, CEO at Venchi Asia Pacific, told Inside Retail.

Boutique 130
article thumbnail

Boost Your Website Traffic with These Proven Strategies

Driving traffic to your website is key to growing your business online. In this blog, we explore proven strategies to attract more visitors and boost engagement. Learn how to optimize your site for search engines, leverage social media, and create compelling content that resonates with your audience. We’ll also cover the importance of email marketing, online advertising, and analyzing your traffic to refine your approach.

article thumbnail

3 Unique Room Renovation Projects to Consider in 2024

Retail Focus

For many homeowners, their property is in a constant phase of improvement and evolution. When people buy a home, it is unlikely to be exactly to their tastes and plans will be made to redecorate key rooms and spaces so that the home becomes as unique as they are. At first, this may simply involve re-painting key rooms to fit with more modern designs and colour schemes.

article thumbnail

Alibaba exec bullish about potential for merchants to adopt Gen AI tools

Inside Retail

Chinese tech giant Alibaba’s international e-commerce unit is tapping generative AI-powered tools to help cross-border merchants with translation, content creation and product returns, group vice president Kaifu Zhang said. Speaking on stage at the Reuters Next Conference in Singapore, the executive, who heads Alibaba International Digital Commerce’s artificial intelligence (AI) initiative, said he was bullish on AI’s potential for the company, even in the face of increasing te

Returns 130
article thumbnail

Johns Hopkins University Offers Free Medical School for Most Students After $1B Donation

Retail Wire

To make Johns Hopkins University's medical school tuition-free for the majority of students, Bloomberg Philanthropies has pledged $1 billion.

130
130
article thumbnail

Granado’s 154-year journey to bringing Brazilian fragrance to the world 

Inside Retail

Granado is an internationally recognised fragrance brand with a unique backstory. Originally known as Granado Pharmácias, the company was founded in 1870 by Portuguese native José Antonio Coxito Granado who produced remedies, cosmetic products, and other items from the plants, herbs and native flowers of Teresópolis, a mountainous region near Rio de Janeiro.

Shopping 130
article thumbnail

Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

article thumbnail

Cross-Promotions Between Casinos and Retail Brands

Retail Focus

We can analyse the gambling and retail industries separately because they are completely different and huge in their own unique ways. But one thing ties them together, and that is the eagerness for extra expansion. Most businesses tend to expand on their own, but sometimes it is good to join forces with another company so as to make the process somewhat simpler (and mutually beneficial).

article thumbnail

The founder of Conserving Beauty on building a startup rooted in purpose

Inside Retail

Natassia Nicolao Grace founded Conserving Beauty with the mission to create a beauty brand that centres water conversation. Since its founding in 2021, Grace has landed investors, stocked her brand on the shelves of Mecca, made the Forbes’ 30 under 30 list, launched internationally in the UK and took home the Business of Fashion Global Beauty Award.

article thumbnail

Happy store associates key to unlocking outstanding customer experience

Retail Customer Experience

A fundamental (and often overlooked) element of delivering top customer experience lies squarely with store associates. The more engaged store associates are the better the customer experience they’ll provide.

article thumbnail

Australia Post boosts Gold Coast parcel-handling capacity

Inside Retail

Australia Post has opened a $12 million parcel facility on the Gold Coast as part of its long-term commitment to the region. The facility spans 15,087sqm and can process up to 6000 parcels per hour, 7500 parcels per day, and up to 90,000 at peak hours. It includes sortation technology, which improves the visibility of customer parcels moving throughout the network, as well as integration with Australia Post’s range of services, which includes Express Post, Parcel Post, StarTrack Premium, a

article thumbnail

The Evolving Retailer's Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever