Retail TouchPoints

JANUARY 27, 2023

The associate experience is a top-of-mind topic for today’s retailers. The frontline is the part of your team that customers interact with the most, so enabling them to handle their jobs in an enjoyable and efficient manner pays off by helping them create great experiences. The Home Depot is achieving these goals through Sidekick, an in-house mobile app designed to empower associates to make the most of their time.

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Management Planning Customer Experience Shopping 295

Retail Wire

JANUARY 27, 2023

The Food and Drug Administration yesterday said that products infused with CBD do not meet federal safety standards and require stricter regulations. The use of products with CBD has grown in recent years and the FDA’s announcement is likely to have a negative impact on businesses manufacturing and selling them. The FDA has asked Congress to give it the authority to oversee the burgeoning industry.

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Retail TouchPoints

JANUARY 27, 2023

Pacsun has appointed President Brie Olson to the role of Co-CEO alongside Co-CEO Mike Relich, effective March 9, 2023. Current Pacsun Co-CEO Alfred Chang will step down after 17 years with the company to join Fear of God as CEO. Chang will stay with Pacsun in his current capacity until March 8 to facilitate the transition and will remain a member of the Pacsun Board of Directors after he leaves the company.

Fashion 293

Fashion ATS 293

Retail Wire

JANUARY 27, 2023

CVS plans to reduce pharmacy hours in roughly two-thirds of its drugstores beginning in March. Walmart in the same month will begin closing its pharmacies at 7 p.m. instead of 9 p.m. at most of its stores. A shortage of pharmacists and techs has forced many retailers to alter their hours of operation in recent years.

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Planning ATS 130

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

JANUARY 27, 2023

David’s Bridal is expanding into event planning with the debut of a new all-in-one wedding planning platform and vendor marketplace called Pearl by David’s. The Pearl platform enables brides to plan their wedding and connect with thousands of local vendors across the U.S., all in one place. The platform’s vendor management feature allows couples to not only find florists, caterers, photographers and other wedding vendors but also to book and manage their vendor relationships.

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Planning Management Shopping Marketing 282

Retail Wire

JANUARY 27, 2023

Bed Bath & Beyond yesterday warned that it does not have sufficient cash to pay down its debts. The retailer defaulted on a credit line with JP Morgan and said in a securities filing that it is considering “all strategic alternatives, including restructuring its debt under the U.S. Bankruptcy Code.

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Retail Wire

JANUARY 27, 2023

Oreo is known for coming up with a variety of different flavors and colors to keep its fans hooked. The newest intro will be an Oreo-stuffed Oreo that comes with more creme filling and ground-up Oreo cookies mixed in. The limited edition cookies will begin showing up in stores on Jan. 30.

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Retail TouchPoints

JANUARY 27, 2023

Williams-Sonoma, Inc. has appointed Day Kornbluth as President of its West Elm brand. She will report directly to Williams-Sonoma President and CEO Laura Alber when she joins the company on April 3, 2023. Kornbluth is a veteran of home retail, having held leadership positions at One Kings Lane and Restoration Hardware before her most recent role as Global Brand President of Ralph Lauren Home.

Home Furnishings 270

Home Furnishings ATS Marketing 270

Retail Wire

JANUARY 27, 2023

McDonald’s has begun testing lids in some cities that do not require straws. “These lids help optimize our packaging and eliminate the use of small plastics, just one example of the many solutions we’re reviewing as part of our ongoing global commitment to reduce waste,” a company spokesperson said in a statement.

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Retail TouchPoints

JANUARY 27, 2023

People visit websites to learn about products and efficiently buy them. Standard ecommerce platforms have limitations that cause challenges in the buyer’s process. If you’re hearing the word “headless,” your customer’s online experience has room for improvement and could be limited by your current ecommerce platform’s capabilities. These limitations can apply to any significant platform depending on your needs: Shopify, Adobe, Salesforce, etc.

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Planning Promotions Management Returns 255

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

JANUARY 27, 2023

Chipotle Mexican Grill yesterday said it plans to add 15,000 workers ahead of its busiest part of the year running from March through May. “We will continue bringing in new crew to support Chipotle’s aggressive growth plans,” said Scott Boatwright, Chipotle’s chief restaurant officer. Chipotle currently operates more than 3,000 restaurants in North America.

Planning 100

Planning 100

Retail TouchPoints

JANUARY 27, 2023

Bed Bath & Beyond doesn’t have enough cash to pay down its debts and has defaulted on its credit line with JPMorgan Chase & Co., according to a securities filing. The shortfall could push the retailer closer to filing for bankruptcy even as it pursues strategic alternatives, which it warned “may not be successful.” “The Company is undertaking a number of actions in order to improve its financial position and stabilize its results of operations including but not limited to, cost cutting,

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Payment Services Store Operations 223

Retail Wire

JANUARY 27, 2023

Many in the fashion industry have called skinny jeans DOA, but Levis Strauss & Co CEO Chip Bergh disagree. The brand’s 311 and 721 skinny jeans were its best sellers in the most recent quarter, for which the company posted sales and profits ahead of Wall Street’s expectations.

Fashion 100

Fashion 100

Retail TouchPoints

JANUARY 27, 2023

Grupo Coppel, which operates one of Mexico’s largest department stores, Coppel , as well as a major banking network in the country, has launched Coppel Access — a mobile wallet designed to provide millions of unbanked and underbanked Mexican consumers in the U.S. with mobile financial services. Developed with Grupo Coppel’s U.S. affiliate, Appriza Pay, and financial solution provider Alviere , services include payments, physical and digital debit cards, free checking and remittances to Mexico.

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Payment Services Department Stores Accounting Location 147

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

JANUARY 27, 2023

Sam’s Club plans to open 30 new locations over the next few years, the first new clubs since 2017. The new locations will measure about 20,000 square feet larger than existing clubs and feature amenities such as sushi islands, full-service floral areas and optical centers. Sam’s also plans to open five new supply chain fulfillment and distribution centers.

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Fulfillment Location Planning 100

A1 Retail

JANUARY 27, 2023

Schroders Capital’s UK Real Estate Fund (SCREF) has successfully completed a notable retail letting with Amazon Fresh, who have opened a store at One Ruskin Square in Croydon. The new Amazon Fresh store occupies one of the retail units at the scheme adjacent to East Croydon station and Boxpark, reinforcing Croydon’s growing reputation as a hotbed for the tech sector and Ruskin Square’s role as the gateway to the town.

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Planning Management ATS 105

Retail Times

JANUARY 27, 2023

The Fairtrade Foundation has been awarded ‘Superbrand’ status for 2022/2023 in recognition of the strength of the ethical movement’s brand and public perception in the UK.

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Retail Dive

JANUARY 27, 2023

A lawsuit alleges the athletics retailer violated California’s privacy act. Meanwhile, Levi’s CEO Chip Bergh cited the author on why skinny jeans are not dead.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

VMS

JANUARY 27, 2023

Addie’s, a drive-up-only grocer, has opened its first concept store southwest of Boston, in Norwood, Mass. Its opening comes on the heels of the concept receiving $10.1 million in seed funding led by the Disruptive Innovation Fund, the venture capital arm of the Rose Park Advisors founded by the late Clay Christensen. (Christensen authored several high-profile business books, including “The Innovator’s Dilemma.

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Grocer Supermarket Management Consumer 99

Talking Retail

JANUARY 27, 2023

The Bestway group this morning reported that it has taken a £193m stake in Sainsbury’s and might buy more shares in the supermarket. Bestway, which operates Costcutter, Best-one and Bargain Booze in the independent convenience sector, now has a 3.45% stake in Sainsbury’s. It has indicated that this is purely an investment and is not.

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Supermarket ATS 98

VMS

JANUARY 27, 2023

Bed Bath and Beyond (Union, N.J.) has defaulted on its debt and found it can’t repay some of its lenders, according to the embattled retailer’s latest filing with the Securities and Exchange Commission. “At this time, the company does not have sufficient resources to repay the amounts under the credit facilities and this will lead the company to consider all strategic alternatives, including restructuring its debt under the U.S.

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ATS 97

Retail Times

JANUARY 27, 2023

Consumption of plant-based dairy and meat alternatives looks set to hit the mainstream in Ireland in 2023 as new research commissioned by Oatly, the world’s original and largest oat drink company, reveals one third of shoppers are buying more meat and dairy alternatives than they did three years ago.

Planning 97

Planning 97

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LS Retail

JANUARY 27, 2023

©iStock/johavel Some of the best lessons in business, people and life come from unexpected places and can shift an executive’s position by suddenly granting the gift of deep and unexpected knowledge. Here are four tips that a global team can teach you about success.

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VMS

JANUARY 27, 2023

Saks (New York) has unveiled a new men’s shopping experience on the seventh floor of its Saks Fifth Avenue New York flagship. The 40,000-square-foot advanced designer and contemporary ready-to-wear department offers more than 70 brands – 23 of which are new to the store – and features shop-in-shops by such brands as Celine, Dior Men, Gucci and Louis Vuitton. “Our men’s business has experienced significant growth over the past several years, and Saks continues to be the destinat

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Fashion Accessories Shopping Planning 95

Retail Dive

JANUARY 27, 2023

The cuts will be done by the end of 2023 and are part of a broader restructuring plan aimed at saving up to $250 million a year.

Planning 103

Planning ATS 103

VMS

JANUARY 27, 2023

Videos of brazen shoplifting incidents have help turned retail theft into a national issue. But the retail industry’s own statistics on so-called shrink cast doubt on their claim that the problem is ballooning, CNN reports. Researchers say retailers may be blaming theft for losses when the cause isn’t really known. Indeed, the CFO of Walgreens recently said “ maybe we cried too much ” about theft.

ATS 89

ATS 89

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Retail Dive

JANUARY 27, 2023

The spirits conglomerate is taking on several brands from Winc’s portfolio, which filed for bankruptcy in December due in part to declining DTC sales.

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Talking Retail

JANUARY 27, 2023

Driving down costs and increasing efficiency will be the biggest priorities for retailers in 2023, says the IGD industry think-tank. Toby Pickard, the IGD’s global insight leader, said these efforts would help retailers to “reset the cost base” of their businesses. The IGD’s six global retail trends, identified in its latest insight report, are: 1.

Retail Trends 78

Retail Trends ATS 78

Retail Dive

JANUARY 27, 2023

The wholesale club chain is also adding more distribution centers as it expands its store fleet over the next few years.

Wholesale 103

Wholesale 103

Talking Retail

JANUARY 27, 2023

The team at Spar Scotland have made a special donation to the staff of Crosshouse Hospital. Taking place on 20 January, a fun morning of activity was available for everyone to enjoy with prizes to win from the Spar spinning wheel, and product samples and giveaways from Browning’s and Snappy Shopper. All Crosshouse Hospital staff.

ATS 75

ATS 75

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Planning