Inside Retail

APRIL 9, 2024

Frequent flyer programs infamously saved airlines’ profit margins by driving customer retention and eventually lucrative partnerships with banks. Airlines have a natural advantage with their loyalty programs; empty seats on plans which they can provide to members for little cost,” said Shelper.

Customer Retention 130

Customer Retention Consumer Planning Department Stores 130

Inside Retail

JUNE 27, 2023

Collins Foods, the ASX-listed operator of KFC and Taco Bell chains in Australia, and KFC in Europe – broke the US$1 billion sales threshold in its home market last year. In a results filing, the company said it expects inflationary pressures to remain for much of the next year, however, plans to maintain its long-term growth strategies.

Customer Retention 245

Customer Retention Planning Marketing ATS 245

Retail TouchPoints

MARCH 13, 2024

At Lowe’s, for example, the company recently announced that after a successful store-in-store pilot program with Petco, they are planning on expanding from 15 Lowe’s stores to 300 stores by the end of the year. However, not all customers behave the same.

Payment Services 240

Payment Services Consumer Customer Retention Marketing 240

Retail TouchPoints

AUGUST 31, 2022

The retailer has begun shuttering 150 lower-producing Bed Bath & Beyond stores and plans to cut its workforce by approximately 20% across the corporate and supply chain divisions. The retailer also has cut capital expenditure plans down to approximately $250 million from its original $400 million budget for this period.

Customer Retention 265

Customer Retention Finance Fulfillment Planning 265

Retail TouchPoints

APRIL 12, 2023

still plan to cook more at home. Food retailers must also have the right financial planning in place to withstand the economic turbulence in the long run and make sure they remain agile regardless of wider market trends. Plan and mitigate all scenarios. Transform shopping in-store.

Supermarket 243

Supermarket Grocer Customer Retention Checkout 243

Retail Minded

JULY 8, 2021

For you to stay ahead of the game, you must keep up with digital innovations and apply up-to-date marketing strategies. Although digital marketing is already a familiar and staple strategy for many establishments, some industries and businesses are still reluctant to engage in this approach.

Marketing 106

Marketing Customer Retention Target Market Planning 106

Inside Retail

MAY 5, 2022

Shoppers are using a multi-channel approach to satisfy their needs – and this seismic shift, from both a consumer as well as a marketing perspective, has seen a huge increase in competition across every marketing channel in the customer journey. . o n Facebook tracking and user fragmentation, especially with the rise of TikTok.

Customer Retention 147

Customer Retention Advertising Marketing Consumer 147

Retail TouchPoints

MAY 25, 2022

Loyalty has grown in importance alongside customer retention, with a strong loyalty program and company values both remaining important parts of building out a long-term relationship with customers. ”

Customer Retention 245

Customer Retention Shipping Consumer Planning 245

Retail TouchPoints

MARCH 25, 2024

With an emphasis on customer experience, RICE has three tailored tracks to reflect the distinct interests and needs of its key audience members. Content Marketing, advertising and digital practitioners can expect candid conversations on new channels and tactics that drive acquisition and retention. Read the article.

Social Commerce 212

Social Commerce Loss Prevention Customer Experience Customer Retention 212

A1 Retail

FEBRUARY 28, 2023

The virtual conference will focus on the tactics needed to master customer retention strategies with confidence and clarity. Charlie Casey, CEO at LoyaltyLion, says: “The ecommerce landscape is undoubtedly uncertain at the moment, but that doesn’t mean loyalty and retention plans have to be.

Customer Retention 104

Customer Retention Planning Marketing ATS 104

Inside Retail

FEBRUARY 26, 2024

There was good news in January when the Consumer Price Index slowed to the lowest rate in two years; however, experts recognise that the most volatile factors, such as rental rates and energy markets, remain the biggest drivers. Continue to review minimum stock limits and develop contingency plans should supply issues emerge.

Inventory Turnover 147

Inventory Turnover Supply Chain Management Customer Retention Inventory Management 147

Inside Retail

DECEMBER 3, 2023

So are marketers. By targeting high propensity to purchase individuals, you can expect: Higher conversion rates – because a high propensity audience consists of people most likely to purchase the product or service being promoted, they’re more likely to convert into paying customers. Increase total rating points by $1.8

Customer Retention 130

Customer Retention Advertising Promotions Consumer 130

365 Retail

SEPTEMBER 27, 2023

In addition, office space spread across three stories and a canteen area will become the new workplace for Bed Kingdom’s buying, marketing, and sales employees. The business now employs 28 people and has further plans to grow its online customer base through investment in key areas of the business, including customer service and marketing.

Customer Retention 111

Customer Retention Shipping Planning Marketing 111

Independent Retailer

JULY 22, 2022

Word-of-mouth marketing, such as these campaigns, has a 37 percent higher customer retention rate than traditional advertising. An important thing to remember is that influencer marketing campaigns do not always translate to immediate sales. The main goal of this tactic is to gain exposure and get new customers.

Marketing 52

Marketing Customer Retention Advertising Promotions 52

Retail TouchPoints

MAY 7, 2021

At Home plans to retain this momentum with an emphasis new customer retention and growth. H&F believes At Home’s low-cost operating model and emphasis on low prices will help the retailer continue to gain market share in the future. “As The retailer reported a net sales increase of 41.3%

ATS 166

ATS Customer Retention Home Furnishings Planning 166

Retail TouchPoints

JULY 10, 2023

Product data can also be used to train AI models that generate new designs for products based on data such as customer feedback, sales data and market trends. And because the models are trained on retailer data, the AI ensures the new designs generated are more appealing to customers and better suited to market demand. 

Merchant Services 272

Merchant Services Customer Retention Shipping Marketing 272

Storis

APRIL 18, 2024

CLV serves as a crucial metric for businesses to assess the long-term profitability of their customer base and tailor marketing strategies accordingly. Retailers’ loyalty, reward, and membership programs grow Customer Lifetime Value (CLV) by encouraging repeat purchases and increasing customer retention.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Retail Focus

AUGUST 8, 2023

This can lead to increased conversions and higher customer retention rates. Digital Marketing and SEO To thrive in a competitive retail landscape, your business needs a strong online presence. This frees up your time to focus on strategic decision-making, financial planning, and growth initiatives.

Loss Prevention 130

Loss Prevention Inventory Management Inventory Turnover Shrinkage 130

Storis

APRIL 12, 2024

CLV serves as a crucial metric for businesses to assess the long-term profitability of their customer base and tailor marketing strategies accordingly. Retailers’ loyalty, reward, and membership programs grow Customer Lifetime Value (CLV) by encouraging repeat purchases and increasing customer retention.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Retail TouchPoints

AUGUST 7, 2023

When building your digital marketplace, the customer should be at the center of your strategy — what do your customers want, and what are the needs of the customer base you are trying to acquire? From B2B services, mobility, travel, healthcare and housing, industries are collaborating as digital ecosystems.

Customer Experience 224

Customer Experience Customer Retention Marketing Shopping 224

Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. . Collect and Leverage First-Party Data .

Drop-Shipping 200

Drop-Shipping Shipping Outdoor Customer Retention 200

Inside Retail

MARCH 14, 2023

When it comes to the Asia-Pacific market , three in five marketing professionals regard social media as more important due to economic uncertainties, according to a recent State of Social Report from software firm Meltwater. According to Mahmood, social media datasets hold immense potential for marketers. “Be

Payment Services 130

Payment Services Customer Retention Marketing Consumer 130

Hyken

AUGUST 29, 2022

10 Ways To Keep Your Existing Customers Around for the Long-Term by ASBN Newsroom. Atlanta Small Business Network) The biggest marketing cost most small businesses face is that of acquiring new customers. My Comment: This week, customer loyalty seemed to be the big topic. You need to always know what competition is up to.

Customer Retention 54

Customer Retention Customer Experience Fulfillment Advertising 54

Retail TouchPoints

JULY 1, 2021

Most traditional forms of marketing, and even social media marketing, are prohibited or severely limited. For example, California, Connecticut, and New Jersey — a recent entrant into the ‘fully legal’ category — all differ in their related advertising and marketing laws. Why does customer loyalty work?

Customer Retention 179

Customer Retention Advertising Consumer Marketing 179

Retail TouchPoints

JULY 5, 2022

As consumers have turned to more sources to shop, retailers have diversified their commerce and marketing strategies. In 2021, retailers shaped their omnichannel strategies around two key issues: customer acquisition ( 63% ) and customer retention ( 58% ). One key area to watch is rapid delivery or quick commerce.

Fulfillment 250

Fulfillment Social Commerce Customer Retention Consumer 250

Inside Retail

JUNE 28, 2021

To do so, marketers are leveraging more data, technologies, and channels to create this type of relevant and customised customer journey. While 88 per cent of retail marketers share integrated tech stacks with advertising teams, this alignment alone is not enough. A unified front has to span the entire customer journey.

Customer Experience 221

Customer Experience Customer Retention Payment Services Advertising 221

Retail TouchPoints

FEBRUARY 2, 2021

While that is a massive gap to close across markets, the wheels of change started churning in 2020 as U.S. businesses began searching for better customer engagement platforms to support their hastened shift to ecommerce. Knowing the difficulties WhatsApp has had with integration in the U.S. before, why would it be adopted now?

Shopping 223

Shopping Customer Retention Promotions Marketing 223

Inside Retail

MARCH 28, 2022

With e-commerce businesses, the platforms we use to facilitate online business such as Shopify, various apps and software that directly integrate with the platform and performance marketing tools, give us real-time insight into the analytics and metrics that matter. What’s the lifetime value of your customers?

Advertising 130

Advertising Customer Retention Drop-Shipping Merchant Services 130

Inside Retail

FEBRUARY 8, 2022

Encouragingly, Emarsys’ Power to the Marketer research found 46 per cent of retailers are turning to more web personalised technologies this year which will play a major role in customer experience, CRM, and customer retention. Storing data from all used channels in one platform is becoming the norm for retail marketers.

Customer Retention 130

Customer Retention Customer Experience Consumer Shopping 130

Retail TouchPoints

SEPTEMBER 29, 2021

The digital transformation of commerce and the major shifts to subscriptions were crucial for companies in all markets to find a way to survive beyond the pandemic and create new channels to thrive. Subscriptions give businesses access to predictable revenue, increased customer retention and a higher level of brand loyalty.

Payment Services 276

Payment Services Customer Retention Apparel Consumer 276

Retail TouchPoints

JULY 19, 2021

In fact, experts and practitioners across the retail spectrum largely agree that the store is a crucial vehicle for customer retention, engagement and loyalty. Even once-digital only brands like Warby Parker have doubled down on their store investments. Transforming the Advertising Mix.

Advertising 299

Advertising Consumer Customer Retention Fulfillment 299

Wiser

DECEMBER 5, 2023

It requires a thorough analysis of your target market, competition, and overall business goals. Understanding Loss Leader Pricing Loss leader pricing is a strategy where products are priced below market cost to stimulate other, more profitable sales. Same with razors, as you can keep the handle and swap out the blades.

Store Layout 78

Store Layout Customer Retention Consumer Marketing 78

Retail TouchPoints

APRIL 23, 2021

Now over a year into lockdown, retailers are striving to learn from past mistakes in a rapidly changing market. The shift to ecommerce and the COVID-19 outbreak have created a strong market for ecommerce, resulting in the disappearance of several brick-and-mortar retail outlets. Retail is a massive industry. billion by 2024.

Customer Retention 221

Customer Retention Marketing Fulfillment Management 221

Wiser

NOVEMBER 29, 2023

Understanding the difference between trade promotion and consumer promotion is crucial for any business seeking to maximize its market impact and sales potential. Contests and sweepstakes: These can engage customers, increase brand awareness, and stimulate sales. What is Trade Promotion? What is Consumer Promotion?

Promotions 146

Promotions Consumer Wholesale Advertising 146

365 Retail

MARCH 15, 2024

Hey, are you planning to open a new retail store in the market? What are the latest trends in the current retail market? Also, in the market, your innovation in design and colors can get you to bring more customers into the store. The smooth experience will increase your customer retention margin.

Checkout 52

Checkout Customer Retention Planning Marketing 52

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Emerging Trends in Retail Customer Loyalty Programs If you’re ready to implement a loyalty program for your retail business, it’s essential to understand the current market and future forecasts. Subscription-based loyalty programs can create a sense of exclusivity and commitment among customers, leading to greater loyalty.

Customer Retention 84

Customer Retention Management Promotions Clienteling 84

Retail Focus

MAY 18, 2021

According to a recent study, the costliest in-store operating expenses are labour, rent, marketing and energy so these are great places to start when looking to cut costs. Customer Retention is Key. Expanding on the previous point, keeping loyal customers coming back for more of your business is a crucial cost saving technique.

Payment Services 147

Payment Services Customer Retention Operating Expenses Marketing 147