Retail TouchPoints

MARCH 21, 2022

Or a customer receives immediate, personalized product promotions and recommendations the moment they walk in a store, creating a truly customized experience. These are just a few examples of what 5G can do for the retail customer experience. Improved Customer Experience.

Payment Services 264

Payment Services Checkout Supply Chain Management Customer Experience 264

Inside Retail

SEPTEMBER 3, 2024

Retailers are integrating AI with bricks-and-mortar shops and online platforms to give the shopping experience a remarkable transformation, enhancing both customer satisfaction and operational efficiency. Automated checkout experiences: Retailers such as Apple are pioneering checkout-free shopping.

Loss Prevention 245

Loss Prevention Checkout Shrinkage Supply Chain Management 245

Retail TouchPoints

SEPTEMBER 1, 2022

This requires both going back to retail fundamentals and updating your tech stack so you can execute these best practices in preparation for the most lucrative shopping season of the year. First, it can cost a lot to store this extra supply, particularly as warehouse space tightens. . Excess Inventory Eats into Profits.

Fulfillment 310

Fulfillment Supply Chain Management Management Consumer 310

Inside Retail

APRIL 26, 2024

Thanks to rapid innovations in supply chain management, AI technology and digital marketing, e-commerce is increasingly playing an integral role in the lives of everyday Aussies. Increasing customer retention rates by as little as 5 per cent can result in 25-95 per cent more profit for your business. With over 4.95

Customer Retention 277

Customer Retention Fulfillment Social Commerce Supply Chain Management 277

Retail TouchPoints

AUGUST 17, 2023

In response to this unpredictable economic landscape, consumers have recalibrated their shopping habits, demanding businesses to exhibit a newfound agility and innovation. These businesses find themselves at a demanding intersection.

Consumer 246

Consumer Payment Services Supply Chain Management Store Layout 246

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. For our customers it’s all about breadth.” Hot Topic has found that predictability — not necessarily speed — is among the most important aspects of the customer experience.

Inventory Management 278

Inventory Management Management Fulfillment Supply Chain Management 278

Retail TouchPoints

SEPTEMBER 4, 2024

Despite the undeniable appeal of online shopping, which offers unparalleled speed and convenience, brick-and-mortar stores still hold significant value for customers, providing tangible, sensory experiences and serving as community hubs that foster human connection.

Supply Chain Management 264

Supply Chain Management Point of Sale Shopping Location 264

Retail TouchPoints

NOVEMBER 18, 2021

Holiday shopping season is upon us. Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. Optimized supply chain management to avoid stockouts and overstocking.

Supply Chain Management 264

Supply Chain Management Fulfillment Shipping Inventory Management 264

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

In today’s data-driven world, retail businesses face an increasing demand to streamline operations, improve customer experience, and stay ahead of the competition. Streamlined Customer Relationship Management (CRM) A centralized database is a game-changer for customer relationship management (CRM).

Inventory Management 111

Inventory Management Location Management Supply Chain Management 111

Retail TouchPoints

MAY 30, 2022

While ecommerce was already on the rise prior to the COVID-19 pandemic, the historic shift in customer expectations and behaviors fueled the explosive growth of online shopping. What customers don’t see is that their returns actually have negative logistical and financial implications for ecommerce sellers.

Returns 328

Returns Fashion Supply Chain Management Shopping 328

Retail TouchPoints

MARCH 30, 2022

Whether it is training associates on more efficient ways to shop for an order or educating them on how to manage an automated system that picks and packs the order, we’re proud of the opportunity to upskill our associates with regards to last mile work. “. Sustainability is another major pillar of Walmart’s last mile strategy.

Fulfillment 298

Fulfillment Drop-Shipping Supply Chain Management Grocer 298

Small Biz Trends

JUNE 13, 2025

E-Commerce Growth: Capitalize on the increasing trend of online shopping by optimizing your website for mobile use and facilitating user-friendly checkout processes as more consumers shift to e-commerce. From innovative marketing tactics to the latest shopping technologies, holiday retail is a fascinating blend of tradition and modernity.

Promotions 70

Promotions Target Market Customer Experience Consumer 70

Retail Customer Experience

OCTOBER 2, 2023

The technology displayed at groceryshop covered many aspects of grocery retailing — from omnichannel integration to in-store promotions to inventory management to visual merchandising to supply chain management — much including self service applications.

Supply Chain Management 110

Supply Chain Management Visual Merchandising Inventory Management Shopping 110

Retail TouchPoints

FEBRUARY 11, 2021

We’re going to skip any in-depth discussion of consumers’ ever-warming embrace of online shopping because it feels more “established than trending,” and because with limited space we want to cover what we believe are more intriguing developments for supply chain professionals. Touch-free Technology Ready for Prime-Time.

Retail Trends 228

Retail Trends Payment Services Supply Chain Management Fulfillment 228

Retail Bound

NOVEMBER 5, 2024

With the rise of technology, retail has now entered the digital age where consumers can shop at the click of a button from the comfort of their own homes. This technology has allowed retailers to personalize their marketing efforts, improve customer service, and optimize supply chain management.

Supply Chain Management 52

Supply Chain Management Marketing Management Consumer 52

Retail Focus

NOVEMBER 3, 2023

Digital transformation involves incorporating digital technologies to develop new business processes, customer experiences, and culture. The intent behind digital transformation is fully transitioning from traditional roles in retail processes, including sales, marketing, and customer service. Management of inventory sales.

Supply Chain Management 130

Supply Chain Management Customer Experience Consumer Management 130

Retail TouchPoints

JANUARY 7, 2022

We are living in a period where there are a lot of uncertainties, both in terms of demand and in terms of cost,” said Guillaume Benoit, Global Supply Chain Manager at Viscata in an interview with Retail TouchPoints. “I It’s also a set of actions that drive an increase in customer experience and quality. “

Returns 264

Returns Apparel Supply Chain Management Fashion 264

Inside Retail

DECEMBER 21, 2022

According to Oracle’s latest Retail Consumer Study , 53 per cent of consumers plan to shop mostly in-store this holiday season, and an additional 25 per cent plan to shop through a combination of in-store and online channels. Not only will this help ensure margins are managed, but it will ensure customer expectations are met.

Supply Chain Management 130

Supply Chain Management Customer Retention Inventory Management Customer Experience 130

Inside Retail

APRIL 25, 2023

According to business futurist, speaker and author Gihan Perera, retailers should be on the lookout for technological advancements and innovations that can be used to improve performance, and enhance their efficiency and customer experience. But, he said that retailers shouldn’t just be laser-focused on the technology.

Shopping 130

Shopping Payment Services Inventory Management Supply Chain Management 130

Retail TouchPoints

JULY 27, 2020

Immersive commerce was originally conceived to enhance the transactional focus of online shopping with the experiential dimension of offline shopping. Nowadays, the experience of browsing virtual re-creations of physical stores couldn’t be more important for consumers. For every trend, there is after all a countertrend.

Retail Trends 243

Retail Trends Payment Services ATS Checkout 243

I Vend

MARCH 6, 2023

Thirdly, in terms of business processes, AI drives the biggest benefits in supply chain management and in sales and marketing – two functions that are at the very core of retail. Cashierless stores – This use of AI offers retail customers the ultimate in fast and convenient shopping.

Payment Services 98

Payment Services Shopping Supply Chain Management Promotions 98

Inside Retail

OCTOBER 19, 2021

A flexible, scalable fraud solution can identify trends across multiple payment options and adjust to fluctuating risk levels automatically without adding challenges to the customer journey. The recent acceleration of e-commerce necessitates a reimagining of shopping flows, fulfilment logistics, and supply chain management.

Merchant Services 147

Merchant Services Fashion Payment Services Checkout 147

Retail Focus

JANUARY 5, 2024

The term ‘phygitalisation’ is used to describe the fusion of physical and digital realms to create a seamless and enhanced customer experience. Sales associates must be proficient in both traditional customer service skills and the use of digital tools to enhance the customer experience.

Customer Experience 147

Customer Experience Supply Chain Management Clienteling Management 147

Retail TouchPoints

AUGUST 4, 2020

The Flour Shortage: How Packaging Impacts Supply Chains. As consumers avoided in-store grocery shopping, many began baking their own bread at home. The profile of the items selling also changed, requiring detailed store-level supply chain management and forecasting.

Fulfillment 226

Fulfillment Supply Chain Management Space Planning Returns 226

Inside Retail

NOVEMBER 28, 2022

More than a digital phenomenon, the change represents an entire shift in the power dynamic between buyer and seller, revolutionising not just how things are bought but, more importantly, how people shop and why. Just like internet shopping did, it will change people’s shopping behaviour and as a result bring radical change.

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Retail TouchPoints

APRIL 6, 2023

Walmart is reportedly building on OpenAI’s GPT-4, according to an interview Desirée Gosby, VP of Emerging Technology at Walmart Global Tech, gave to Venture Beat , Gosby predicted that generative AI like GPT-4 will “be as big a shift as mobile, in terms of how our customers are going to expect to interact with us.” Mexico border.

Payment Services 262

Payment Services Supply Chain Management Supermarket Accounting 262

Inside Retail

OCTOBER 16, 2023

DTC companies are poised for substantial financial gains and a broad customer base. India’s DTC retail landscape has been evolving rapidly, driven by factors like increasing internet penetration, a shift in consumer preferences towards online shopping, and the ascent of digital marketing. Since 2014, DTC start-ups have secured over $2.5

Supply Chain Management 130

Supply Chain Management Beauty and Health Consumer Fashion 130

Inside Retail

JULY 21, 2023

For retailers and merchants, JD has launched a multimodal digital presenter solution for applications such as livestreaming and shopping guidance. Future collaborations may also include exploring areas such as supply chain optimization, customer experience, marketing efficiency improvement, and intelligent investment advisory,” he elaborated.

Merchant Services 130

Merchant Services Supply Chain Management Customer Experience Finance 130

Independent Retailer

SEPTEMBER 13, 2022

They lacked flexibility in their supply chain management strategies, which did not help them foresee such a drastic change in ordering habits. Such technology will help manufacturers create an agile and scalable supply chain that can resist sudden demand changes and adjust to growing market expectations.

Supply Chain Management 98

Supply Chain Management Shipping Management Inventory Management 98

Retail Focus

APRIL 4, 2024

Luxury brands aim to create a customer experience that is seamless and consistent across physical stores, online platforms, mobile apps, and social media. Luxury brands prioritise the customer experience in their digital transformation efforts.

Clienteling 147

Clienteling Supply Chain Management Customer Experience Consumer 147

I Vend

APRIL 2, 2025

Omnichannel Integration Your customers no longer differentiate between shopping online and in-store and often want to use a blend of channels within the one transaction such as ordering online and collecting in the store (click and collect), buying online and returning in the store (BORIS) or ordering in-store for home delivery.

Management 52

Management Payment Services Inventory Management Point of Sale 52

Independent Retailer

APRIL 20, 2021

It has changed the way consumers shop and interact with companies, which means retailers are stepping up their game to meet these rapid changes. Tactics such as this can help draw in more customers and profits. Supply Chain Management. Customer Shopping Experience. by Shannon Flynn.

Supply Chain Management 107

Supply Chain Management Advertising Point of Sale Customer Experience 107

Inside Retail

SEPTEMBER 20, 2023

The company operates KFC, Pizza Hut, Taco Bell and partners with Lavazza to develop coffee shop concepts too. Through the supply chain management dashboard, the company can also monitor core suppliers, logistics and store data, enabling more intelligent decision-making.

Supply Chain Management 130

Supply Chain Management Planning Accounting Store Operations 130

Inside Retail

SEPTEMBER 20, 2023

The company operates KFC, Pizza Hut, Taco Bell and partners with Lavazza to develop coffee shop concepts too. Through the supply chain management dashboard, the company can also monitor core suppliers, logistics and store data, enabling more intelligent decision making.

Supply Chain Management 130

Supply Chain Management Planning Accounting Store Operations 130

I Vend

AUGUST 13, 2023

Data enables successful retailers to manage with efficiency – continuing to do the things that are working well, and changing the things that require improvement. Omnichannel Retail strategy – Customers do not want to shop online OR in-store – they want to do both, in a seamless shopping experience.

Payment Services 98

Payment Services Point of Sale Inventory Management Supply Chain Management 98

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

Immersive Shopping Experiences: In 2024, retailers are focusing on creating immersive and interactive shopping experiences for customers. This trend not only enhances the overall shopping experience but also bridges the gap between online and offline retail.

Retail Trends 111

Retail Trends Payment Services Social Commerce Supply Chain Management 111

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

Supply Chain Efficiency AI is also transforming supply chain management in the retail and CPG industries. It enables businesses to predict supply chain disruptions, optimize logistics routes, and improve demand forecasting.

Marketing 111

Marketing Inventory Management Supply Chain Management Store Layout 111