Indigo 9 Digital

MAY 2, 2022

That confirms what we already know, the customer experience matters. But what constitutes a great customer experience? When looking at an example of a great customer experience it tends to hit on one of the following elements: 1) it’s helpful, 2) it saves time, 3) it’s friendly, 4) it’s memorable and 5) it fills a need.

Customer Experience 52

Customer Experience Payment Services Loss Prevention Drop-Shipping 52

Retail TouchPoints

JUNE 12, 2020

It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to create a positive customer experience. Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible.

Management 164

Management Loss Prevention ATS Store Operations 164

Retail TouchPoints

NOVEMBER 24, 2021

This technology has helped make shopping a more frictionless experience for shoppers, but retailers that choose to implement these solutions must place a heavier focus on security technology as well. Network cameras can be implemented to monitor entrance points and sales areas, including standard and self-checkout stations.

Loss Prevention 245

Loss Prevention Checkout Store Operations Shopping 245

Cisco Retail

JUNE 7, 2021

It is a future where customer experience is the new differentiator and empowered associates are the drivers of brand loyalty. The five-day virtual experience offers meaningful sessions on loss prevention, supply chain, security, operations, marketing, customer experience and much more.

Loss Prevention 95

Loss Prevention Customer Experience Location Shopping 95

Wiser

APRIL 26, 2022

Finding the right mix of time, budget, pricing, displays, and customer experience can be a big challenge when forming a successful merchandising strategy. Often, merchandising includes things like creating a pricing strategy, display design and layout, loss prevention, and store upkeep. 3: Customer Loyalty.

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

Retail TouchPoints

OCTOBER 31, 2023

That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras? What are the most customer-friendly ways to protect high-value items from smash-and-grabs? Here are three possible areas of focus.

Loss Prevention 254

Loss Prevention Sporting Goods Customer Experience Store Layout 254

Mass Relators

OCTOBER 25, 2023

Many retailers expect to deploy loss prevention analytics (49%) and demand planning and forecasting (54%) by 2026. While omnichannel shopping causes challenges for retailers, most shoppers prefer options. As omnichannel shopping continues to grow, the volume of returns increases along with it.

Checkout 52

Checkout Payment Services Shrinkage Returns 52

Inside Retail

AUGUST 17, 2023

Customer theft has long been recognised as retailers’ primary source of loss, accounting for about half of all crime-related losses. As a result, substantial investment and effort have been dedicated to this issue by Loss Prevention (LP) teams.

Loss Prevention 130

Loss Prevention Customer Experience Management Accounting 130

Retalon

APRIL 27, 2021

This frees physical stores to serve as showrooms for the broader assortment, or better yet, provide customer experiences and events. Digital technology in retail stores helps retailers turn their boring, old physical locations into competitive advantages. Customer experience optimization.

Fulfillment 41

Fulfillment Markdowns Promotions Returns 41

Retail TouchPoints

NOVEMBER 26, 2021

From small, single-site locations with a small number of cameras, scaling up to large, multi-site operations with thousands of devices, video and security cloud services are easy to use and cost-effective. Get More: Elevating the Customer Experience. Securing and capturing camera and sensor data is only the first step.

Loss Prevention 243

Loss Prevention Operating Expenses Customer Experience Checkout 243