Inside Retail

FEBRUARY 22, 2023

These integrated AI capabilities simplify the deployment and adoption of sophisticated machine learning algorithms to assist shoppers and improve loss prevention. Retail checkout is quickly transitioning from traditional front-end checkouts to those with more emphasis on customer self-service.

Loss Prevention 130

Loss Prevention Checkout Customer Experience Accessories 130

Retail TouchPoints

JULY 13, 2023

includes cloud technology solutions with rich mobile functionality for omnichannel, POS, merchandising, ERP, warehouse management, analytics and loss prevention. The Retail Management Suite from Jesta I.S.

Loss Prevention 209

Loss Prevention Management Planning Location 209

Retail TouchPoints

DECEMBER 13, 2023

customer experience). They are far too centered on the store as a stand-alone entity and not as part of the overall customer experience, which means they tend to drastically undervalue the store’s contribution to that customer experience. However, sometimes the success of one area (i.e.

Loss Prevention 270

Loss Prevention Visual Merchandising Sporting Goods Store Operations 270

Retail TouchPoints

OCTOBER 27, 2021

In pursuit of both goals, focusing on connected, data-driven technologies that can help meet high consumer expectations and support a safe and comfortable environment will help retailers not only enhance their customers’ experience, but also effectively deliver unified commerce services including BOPIS and curbside pickup.

Consumer 255

Consumer Loss Prevention Fulfillment Store Layout 255

Retail TouchPoints

MARCH 25, 2024

This year, we’ll hear senior-level executives’ perspectives on how customer experiences are evolving as content, community and commerce converge. With an emphasis on customer experience, RICE has three tailored tracks to reflect the distinct interests and needs of its key audience members.

Social Commerce 208

Social Commerce Loss Prevention Customer Experience Customer Retention 208

Indigo 9 Digital

MAY 2, 2022

That confirms what we already know, the customer experience matters. But what constitutes a great customer experience? When looking at an example of a great customer experience it tends to hit on one of the following elements: 1) it’s helpful, 2) it saves time, 3) it’s friendly, 4) it’s memorable and 5) it fills a need.

Customer Experience 52

Customer Experience Payment Services Loss Prevention Drop-Shipping 52

Retail TouchPoints

NOVEMBER 17, 2023

Ramamurthy also noted that the new solution offers “multiple opportunities in different areas of store operations, including asset protection” and loss prevention, as well as supporting online customers by streamlining store-based fulfillment of online orders.

Loss Prevention 205

Loss Prevention Visual Merchandising Store Operations Fulfillment 205

A1 Retail

APRIL 15, 2024

Flip (stand 6K38 ) – An employee experience platform, retailers including McDonald’s use Flip ’s white-label app to reach and rally their retail workforce, from head office to the shop floor, to improve operations and customer experience.

Loss Prevention 59

Loss Prevention Clienteling Customer Experience Outdoor 59

Retail TouchPoints

JULY 12, 2023

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever.

Payment Services 212

Payment Services Inventory Management Checkout Loss Prevention 212

Retail Focus

AUGUST 8, 2023

Security and Loss Prevention Ensuring the security of your retail store and merchandise is paramount. Outsourcing security and loss prevention services to professionals can significantly reduce the risk of theft, shoplifting, and inventory shrinkage.

Loss Prevention 130

Loss Prevention Inventory Management Inventory Turnover Shrinkage 130

Retail TouchPoints

JUNE 11, 2020

ThirdChannel , a retail execution and in-store customer experience solution provider, has released a real-time safety auditing system that has been developed using the latest guidance from the CDC, WHO and state and local guidelines.

Loss Prevention 149

Loss Prevention Customer Experience Store Operations ATS 149

Indigo 9 Digital

MARCH 11, 2022

By Tricia McKinnon For as much as we hear the words “the customer experience” the experience we have with many retailers often feels less than ideal. In defence of the retail industry delighting customers is not an easy thing to do. Nordstrom is making a bet that services are key to a great customer experience.

Customer Experience 52

Customer Experience Loss Prevention Employee Engagement Wholesale 52

Retail TouchPoints

APRIL 2, 2024

Using Machine Learning and LLMs to Detect Infringements As with many other types of loss prevention, much of the activity takes place behind the scenes. The numbers, as revealed in the CCU’s 2024 Brand Protection Report, are impressive: In 2023, Amazon invested more than $1.2

Loss Prevention 213

Loss Prevention Accounting Apparel Consumer 213

Retail TouchPoints

OCTOBER 2, 2023

This includes monitoring the internet and social media, liaising with local law enforcement and working with individual retailers’ loss prevention officers. Mall of America also works with intelligence analysts to proactively look for threats.

Loss Prevention 230

Loss Prevention Accounting Location Store Operations 230

Retail TouchPoints

JUNE 12, 2020

It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to create a positive customer experience. Some stores were literally in flames, and there were loss prevention issues at others. Some stores were left with nothing but the walls.

Management 164

Management Loss Prevention ATS Store Operations 164

Retail TouchPoints

NOVEMBER 24, 2021

This technology has helped make shopping a more frictionless experience for shoppers, but retailers that choose to implement these solutions must place a heavier focus on security technology as well. Hedgie Bartol serves as a Segment Development Manager for Retail in North America at Axis Communications.

Loss Prevention 245

Loss Prevention Checkout Store Operations Shopping 245

VMS

DECEMBER 29, 2021

The recently published 2021 NRF Retail Security Survey revealed that almost 7 in 10 (69%) retail loss prevention and asset protection professionals said the pandemic has resulted in an increase in overall risk for their organization. This solution enhances personnel safety and ensures retail premises remain secure.

Loss Prevention 52

Loss Prevention Visual Merchandising Store Layout Customer Experience 52

Cisco Retail

JUNE 7, 2021

It is a future where customer experience is the new differentiator and empowered associates are the drivers of brand loyalty. The five-day virtual experience offers meaningful sessions on loss prevention, supply chain, security, operations, marketing, customer experience and much more.

Loss Prevention 95

Loss Prevention Customer Experience Location Shopping 95

Wiser

APRIL 26, 2022

Finding the right mix of time, budget, pricing, displays, and customer experience can be a big challenge when forming a successful merchandising strategy. Often, merchandising includes things like creating a pricing strategy, display design and layout, loss prevention, and store upkeep. Customers want to feel important.

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

Cisco Retail

APRIL 22, 2022

From marketing automation to network automation, workflow automation to equipment automation, using technology to automate tasks or functions allows retailers to focus on delivering the best customer experiences. Technology brings capabilities to retailers that help address tasks in more reliable, consistent ways.

Loss Prevention 98

Loss Prevention Point of Sale Fulfillment Accounting 98

Retail TouchPoints

OCTOBER 31, 2023

That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras? What are the most customer-friendly ways to protect high-value items from smash-and-grabs? Here are three possible areas of focus.

Loss Prevention 254

Loss Prevention Sporting Goods Customer Experience Store Layout 254

Cisco Retail

MARCH 8, 2022

Cisco works with retailers globally on a wide range of use cases from customer engagement, security, efficient product handling, and many more. Here are a few references: Customer Experience Management. The increased ways that businesses connect with customers today has come at a price. Multi-channel Fulfillment.

Loss Prevention 98

Loss Prevention Fulfillment Wholesale Customer Experience 98

Mass Relators

OCTOBER 25, 2023

Many retailers expect to deploy loss prevention analytics (49%) and demand planning and forecasting (54%) by 2026. While omnichannel shopping causes challenges for retailers, most shoppers prefer options. The Zebra study indicates 36% of retailers believe better analytics on shrink could help drive profitability.

Checkout 52

Checkout Payment Services Shrinkage Returns 52

Wiser

JUNE 18, 2019

Security and Loss Prevention. In retail, facial recognition can be leveraged by loss prevention teams to monitor shoppers for possible criminal behavior. Facial recognition has several use cases, including a few specific to the retail industry. Currently, the biggest use for facial recognition is security.

Consumer 74

Consumer Loss Prevention Checkout Kiosk 74

Retail Focus

APRIL 23, 2024

Meaningful change begins with one action, and many of our retail customers are taking stronger stances on eco-friendly initiatives. This new label can give retailers another easy, accessible way to do their part to protect the planet and move the needle on helping reduce environmental impact while maintaining precision loss prevention.”

Loss Prevention 147

Loss Prevention Shipping Customer Experience Management 147

365 Retail

JANUARY 4, 2023

A process that might seem perfectly logical to a Developer may not deliver the expected benefits to customers and store teams in real-life scenarios. To achieve successful implementation, retailers must ensure that they involve store teams in the new technology journey and customer experience design, right from the get-go.

Loss Prevention 73

Loss Prevention Customer Experience Inventory Management Point of Sale 73

A1 Retail

OCTOBER 12, 2021

As counterintuitive as it is, we all know losses are an accepted norm in retailing. Factored into the bottom line, as sales increase for stores, so will the losses of product inventory. Loss prevention teams call this inevitable outcome “external shrinkage”. More than one way to sell an item.

Shrinkage 40

Shrinkage Loss Prevention Checkout Supermarket 40

Cisco Retail

MARCH 8, 2022

Cisco works with retailers globally on a wide range of use cases from customer engagement, security, efficient product handling, and many more. Customer Experience Management. Loss Prevention and Fraud Detection. Cisco has multiple technology solutions that optimize these customer experiences and services.

Loss Prevention 52

Loss Prevention Wholesale Fulfillment Customer Experience 52

Cisco Retail

JUNE 21, 2021

The five-day virtual experience offers meaningful sessions on loss prevention, supply chain, security, operations, marketing, customer experience and much more. industry’s leading entrepreneurs, researchers, technical?experts,?and and visionaries from across the globe.

Employee Engagement 96

Employee Engagement Loss Prevention Returns Fulfillment 96

Inside Retail

AUGUST 17, 2023

Customer theft has long been recognised as retailers’ primary source of loss, accounting for about half of all crime-related losses. As a result, substantial investment and effort have been dedicated to this issue by Loss Prevention (LP) teams.

Loss Prevention 130

Loss Prevention Customer Experience Management Accounting 130

Retalon

APRIL 27, 2021

This frees physical stores to serve as showrooms for the broader assortment, or better yet, provide customer experiences and events. Unlike their pure e-commerce competitors, retailers that use digital technology can create innovative customer experiences (that make in-person shopping faster and more pleasant) while reducing costs.

Fulfillment 41

Fulfillment Markdowns Promotions Returns 41

365 Retail

APRIL 23, 2024

Meaningful change begins with one action, and many of our retail customers are taking stronger stances on eco-friendly initiatives. This new label can give retailers another easy, accessible way to do their part to protect the planet and move the needle on helping reduce environmental impact while maintaining precision loss prevention.”

Loss Prevention 52

Loss Prevention Shipping Customer Experience Management 52

Retail TouchPoints

NOVEMBER 20, 2023

Aaron Stamm is a Retail Consultant at Acuity , which he joined in 2017, bringing with him more than 35 years of experience in a broad range of retail. Throughout his retail career, loss prevention remained a focus. With Acuity Stamm provides retailers with actionable insights and real value to benefit their businesses.

Payment Services 312

Payment Services Sporting Goods Inventory Management Loss Prevention 312

Retail TouchPoints

NOVEMBER 26, 2021

The cloud opens the doors to new efficiencies and reduced loss, especially when you consider the retail operations that include hundreds (if not thousands) of stores across a distributed network of stores and corporate headquarters. Get More: Elevating the Customer Experience.

Loss Prevention 243

Loss Prevention Operating Expenses Customer Experience Checkout 243

I Vend

DECEMBER 10, 2023

Customer service operations – a unified retail POS is essential to delivering an optimal customer experience across all channels. Loyalty information ensures customers are recognised in store as well as online; and ensures that promotions are 100% aligned with shopping preferences.

Shrinkage 75

Shrinkage Inventory Management Store Layout Checkout 75

365 Retail

MAY 5, 2023

This level of interactivity and personalization enhances the overall shopping experience, making it more enjoyable and efficient for customers while increasing sales and brand loyalty for retailers. Retailers can analyze facial expressions to gain insights into customer emotions and reactions to products, displays, and store layouts.

Store Layout 82

Store Layout Promotions Inventory Management Advertising 82