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Holiday Store Experience Survey: Consumers Prioritize Safety Over Immersive Shopper Journeys

Retail TouchPoints

Top-line findings from a recent Sensormatic survey reveal that while in-store shopping is expected to rise through the holiday season, what consumers are looking for while they’re there is for retailers to provide insight into product availability and alternative fulfillment offerings.

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Exclusive: How Daniel’s Jewelers is Using Vision AI to Better Serve its Customers

Retail TouchPoints

One prime example: the retailer’s partnership with RetailNext to use in-store traffic analytics for shaping everything from staffing strategies to improving store performance and even loss prevention.

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Computer Vision-Enabled App Helps Home Depot Improve On-Shelf Availability

Retail TouchPoints

Ramamurthy also noted that the new solution offers “multiple opportunities in different areas of store operations, including asset protection” and loss prevention, as well as supporting online customers by streamlining store-based fulfillment of online orders.

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Different Things to Consider Outsourcing in Your Retail Business (and Why)

Retail Focus

Order Fulfillment When outsourcing, retailers can benefit from streamlined inventory management, order processing, and shipping. Third-party logistic experts possess the infrastructure, expertise, and technology required to handle outsourcing order fulfillment with precision.

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6 Trends Driving Store Design Innovation in 2024

Retail TouchPoints

customer experience). They are far too centered on the store as a stand-alone entity and not as part of the overall customer experience, which means they tend to drastically undervalue the store’s contribution to that customer experience. However, sometimes the success of one area (i.e.

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The Retail Technology Show announces the shortlist for its 2024 Innovation Awards

A1 Retail

Flip (stand 6K38 ) – An employee experience platform, retailers including McDonald’s use Flip ’s white-label app to reach and rally their retail workforce, from head office to the shop floor, to improve operations and customer experience.

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Facilities Management CEO: ‘Cleanliness Will Be Looked At In An Entirely Different Lens’

Retail TouchPoints

It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to create a positive customer experience. Some stores were literally in flames, and there were loss prevention issues at others. Some stores were left with nothing but the walls.