Retail TouchPoints

OCTOBER 27, 2021

Top-line findings from a recent Sensormatic survey reveal that while in-store shopping is expected to rise through the holiday season, what consumers are looking for while they’re there is for retailers to provide insight into product availability and alternative fulfillment offerings.

Consumer 256

Consumer Loss Prevention Fulfillment Store Layout 256

Retail TouchPoints

DECEMBER 13, 2023

For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns. Technology is going to be central [to the store experience] — it has to be. customer experience). Did you open up the lifetime value of an existing customer? Are consumers returning products less often?

Loss Prevention 272

Loss Prevention Visual Merchandising Sporting Goods Store Operations 272

A1 Retail

APRIL 15, 2024

Flip (stand 6K38 ) – An employee experience platform, retailers including McDonald’s use Flip ’s white-label app to reach and rally their retail workforce, from head office to the shop floor, to improve operations and customer experience.

Loss Prevention 59

Loss Prevention Clienteling Customer Experience Outdoor 59

Mass Relators

OCTOBER 25, 2023

–   Zebra Technologies Corporation  has announced the findings of its 16 th Annual Global Shopper Study that confirmed retailers are feeling the omnichannel squeeze, particularly with managing online returns and reducing shrink caused by theft, fraud and other contributing factors.

Checkout 52

Checkout Payment Services Returns Shrinkage 52

Retail TouchPoints

JUNE 12, 2020

It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to create a positive customer experience. Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible.

Management 165

Management Loss Prevention ATS Store Operations 165

365 Retail

JANUARY 4, 2023

A process that might seem perfectly logical to a Developer may not deliver the expected benefits to customers and store teams in real-life scenarios. To achieve successful implementation, retailers must ensure that they involve store teams in the new technology journey and customer experience design, right from the get-go.

Loss Prevention 72

Loss Prevention Customer Experience Inventory Management Point of Sale 72

Cisco Retail

JUNE 21, 2021

Specifically, for retail at the NRF Retail Converge virtual tradeshow, we’re focused on what powering an inclusive recovery can do for our customers, our partners, our sellers at Cisco — and our retailers as well, as we all gradually return to work and adapt to this new environment. The technological possibilities don’t end there.

Employee Engagement 97

Employee Engagement Loss Prevention Returns Fulfillment 97